미니바, 객실 내 금고, 책상, 노트북 작업 공간

홀리데이 인 런던-리젠츠 파크, IHG 호텔 여행 후기

4 out of 5

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1001개 이용 후기 중 416개" "
평점 8 - 좋아요. 1001개 이용 후기 중 416개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 118개" "
평점 4 - 별로예요. 1001개 이용 후기 중 32개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 19개" "

8.6/10

청결 상태

9.0/10

직원 및 서비스

7.8/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

10/10 - 훌륭해요

minkee

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 7박 숙박함
답변 제공: Alvania 님, 2023년 11월 17일
Dear Minkee,We are incredibly grateful that you took the time out to tell us about your experience at Holiday Inn LONDON - REGENT'S PARK.We are so grateful for your lovely feedback and we hope to welcome you back at the hotel in the near future.Sincerely,Alvania MendoncaReception Supervisor

10/10 - 훌륭해요

jinkyung

2023년 7월에 3박 숙박함
답변 제공: Alvania Mendonca 님, 2023년 7월 22일
Dear Jinkyung,We are incredibly grateful that you took the time out to tell us about your experience at Holiday Inn LONDON - REGENT'S PARK.We are so grateful for your lovely feedback and we hope to welcome you back at the hotel in the near future.Sincerely,Alvania MendoncaReception Supervisor

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Good location!
2019년 10월에 10박 숙박함

10/10 - 훌륭해요

YONGSOK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
great stay
very clean and confortable. location is good, city center is within the walking distance
2019년 10월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 8월에 3박 숙박함

10/10 - 훌륭해요

YOON BEEN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
매우 좋은 숙소입니다. 가격대비 우수한 시설과 서비스를 제공하고 있고 지하철도 가까와서 이동이 편리합니다.
2019년 4월에 4박 숙박함
답변 제공: Joana Costa - Guest Relations Manager 님, 2019년 5월 18일
Dear Yoon, Thank you for choosing our hotel, and for taking the time to write this review! We are so glad to hear that you enjoyed your accommodation here in Holiday Inn Regent's Park Hotel. I would pass your comments to the rest to the team. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Joana Costa Guest Relations Manager

8/10 - 좋아요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
런던물가가 비싸다고하니 가격에 대한 평가는 잘 모르겠어요. 공항 및 시내 접근성과, 스텝들의 친절은 좋은 편입니다.
2019년 2월에 1박 숙박함
답변 제공: Joana Costa - Guest Relations Manager 님, 2019년 4월 8일
Dear Guest, Thank you for choosing our hotel, and for taking the time to write this review! We are so glad to hear that you enjoyed your accommodation here in Holiday Inn Regent's Park Hotel. I would pass your comments to the rest to the team. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Joana Costa Guest Relations Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
위치가 좋은 호텔
지하철역, 버스역에서 다 가깝고 무난한 호텔이었습니다. 호텔 근처에 카페가 많고 테스코도 있어서 끼니 챙겨먹기도 편했어요. 다만 화장실에 샤워기가 고정되어 있어서 매우 불편했고 슬리퍼도 없어요.
2018년 7월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Kind staffs and comfortable bed.
everything was great except the quality of water. The water was sticky and the my hair after washing became oily easily. Actually I think the quality of water in London is not good for washing.
2018년 6월에 2박 숙박함

6/10 - 괜찮아요

seokhee

좋아요: 직원 및 서비스
평범
체인 호텔로 그냥 평범합니다 약간은 청결도가 좋은 편은 아님니다
2018년 5월에 2박 숙박함

8/10 - 좋아요

김현호

좋아요: 청결 상태, 직원 및 서비스
2018년 2월에 4박 숙박함

10/10 - 훌륭해요

SANG HO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
런던
전철이 가까워 편하고 주변환경도 좋고 조식도 좋았고 직원들도 친절함.
2017년 9월에 5박 숙박함
답변 제공: Antony Parkes 님, 2017년 10월 3일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

HWARANG

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 9월에 3박 숙박함

10/10 - 훌륭해요

kyoungok

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가격에 맞는 서비스
가격에 맞는 서비스를 받았습니다
2017년 7월에 2박 숙박함

10/10 - 훌륭해요

SEONG JE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
i was great. especially position. it's really nice place to go to popular place.
2017년 7월에 4박 숙박함

8/10 - 좋아요

Dalia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location and staff.
2024년 3월에 16박 숙박함
답변 제공: Sandy 님, 2024년 3월 28일
Dear Dalia, We are incredibly grateful that you took the time out to tell us about your experience at Holiday Inn LONDON - REGENT'S PARK. We are so grateful for your lovely feedback and we hope to welcome you back at the hotel in the near future. Sincerely, Sandy Lau Reception Supervisor

8/10 - 좋아요

Krishan

단체 여행
좋아요: 직원 및 서비스
Goede locatie, kleine badkamer, OV in de buurt!
2024년 3월에 2박 숙박함
답변 제공: Sheez 님, 2024년 3월 26일
Dear Krishan,We are incredibly grateful that you took the time out to tell us about your experience at Holiday Inn LONDON - REGENT'S PARK.We are so grateful for your lovely feedback, and we hope to welcome you back at the hotel in the near future.Sincerely,Sheez Bin ThufailReception Duty Manager

8/10 - 좋아요

Raymond

출장 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
Daily breakfast was handy.
2024년 3월에 4박 숙박함
답변 제공: Sheez 님, 2024년 3월 26일
Dear Raymond,We are incredibly grateful that you took the time out to tell us about your experience at Holiday Inn LONDON - REGENT'S PARK.We are so grateful for your lovely feedback, and we hope to welcome you back at the hotel in the near future.Sincerely,Sheez Bin ThufailReception Duty Manager

10/10 - 훌륭해요

Dave

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good efficient service
2024년 3월에 4박 숙박함
답변 제공: Sheez 님, 2024년 3월 26일
Dear Dave,We are incredibly grateful that you took the time out to tell us about your experience at Holiday Inn LONDON - REGENT'S PARK.We are so grateful for your lovely feedback, and we hope to welcome you back at the hotel in the near future.Sincerely,Sheez Bin ThufailReception Duty Manager

10/10 - 훌륭해요

Andrew 님, Worcester

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A comfortable hotel, with great staff, in an excellent location. We'll be back!
2024년 3월에 1박 숙박함
답변 제공: Sandy 님, 2024년 3월 3일
Dear AndrewWe are incredibly grateful that you took the time out to tell us about your experience at Holiday Inn LONDON - REGENT'S PARK. We are so grateful for your lovely feedback and we hope to welcome you back at the hotel in the near future. Sincerely, Sandy Lau Reception Supervisor

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Sandy 님, 2024년 2월 27일
Dear John,We are incredibly grateful that you took the time out to tell us about your experience at Holiday Inn LONDON - REGENT'S PARK. We are so grateful for your lovely feedback and we hope to welcome you back at the hotel in the near future. Sincerely, Sandy Lau Reception Supervisor

8/10 - 좋아요

Pakinee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Sandy 님, 2024년 2월 27일
Dear Pakinee,We are incredibly grateful that you took the time out to tell us about your experience at Holiday Inn LONDON - REGENT'S PARK.Please know that your feedback is extremely valuable to us and helps us to improve our services.We hope that you will give us the opportunity to serve you again in the future.Sincerely,Sandy LauReception Supervisor

8/10 - 좋아요

Claire

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Clean, practical hotel. Friendly, helpful staff. Slightly disappointed couldn’t use the stairs rather than lift. Not all of us need, nor want to use the lift, but stair option was tricky to find and use. Shower wasn’t particularly powerful, but adequate for our one night stay.
2024년 2월에 1박 숙박함
답변 제공: Ach Charrouf, Manager 님, 2024년 2월 12일
Dear Claire,Thank you for your feedback and it was an absolute pleasure to have you stay with us. We will take into account this feedback to make your stay even more enjoyable next time.We do look forward to you staying with us in the near futureKindest,

8/10 - 좋아요

Robert

2024년 2월에 5박 숙박함
답변 제공: Alvania 님, 2024년 2월 12일
Dear Robert,We are incredibly grateful that you took the time out to tell us about your experience at Holiday Inn LONDON - REGENT'S PARK.We are so grateful for your lovely feedback, and we hope to welcome you back at the hotel in the near future.Sincerely,Alvania MendoncaReception Duty Manager

8/10 - 좋아요

RIEKO

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
朝食がおいしい。 主要な駅からの地下鉄移動にとても便利。 不満はなにもなかった。
2024년 2월에 4박 숙박함
답변 제공: Sandy 님, 2024년 2월 27일
Dear Rieko,We are incredibly grateful that you took the time out to tell us about your experience at Holiday Inn LONDON - REGENT'S PARK. We are so grateful for your lovely feedback and we hope to welcome you back at the hotel in the near future. Sincerely, Sandy Lau Reception Supervisor

10/10 - 훌륭해요

Nigel

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 4박 숙박함
답변 제공: Alvania 님, 2024년 2월 12일
Dear Nigel,We are incredibly grateful that you took the time out to tell us about your experience at Holiday Inn LONDON - REGENT'S PARK.We are so grateful for your lovely feedback, and we hope to welcome you back at the hotel in the near future.Sincerely,Alvania MendoncaReception Duty Manager

10/10 - 훌륭해요

Linda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Holiday Inn Happy
Great stay with superb service and friendly staff. Rooms and general cleanliness of hotel was first class. Only problem was over bath shower which was extremely difficult to get in and out of because I have arthritis in my knees and unfortunately there was not another room available with an accessible shower. Lesson learned to book accessible roo in future.
2024년 1월에 6박 숙박함
답변 제공: Alvania 님, 2024년 2월 5일
Dear Linda,We are incredibly grateful that you took the time out to tell us about your experience at Holiday Inn LONDON - REGENT'S PARK.We are so grateful for your lovely feedback and we hope to welcome you back at the hotel in the near future.Sincerely,Alvania MendoncaReception Duty Manager

10/10 - 훌륭해요

Beverley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great locationn.near local subways and easy access to public transport. Easy accessible with car parking facilities. Walkable to local shop and amenities. Booked at local to intented venue restaurant with Regent Park. Great hotel as usual reputations of Holiday Inn still maintain and still reliable. Great stay highly recommend would definitely return. Lovely breakfast friendly staff.
2024년 2월에 1박 숙박함
답변 제공: Alvania 님, 2024년 2월 5일
Dear Beverley,We are incredibly grateful that you took the time out to tell us about your experience at Holiday Inn LONDON - REGENT'S PARK.We are so grateful for your lovely feedback and we hope to welcome you back at the hotel in the near future.Sincerely,Alvania MendoncaReception Duty Manager

8/10 - 좋아요

Smrutirekha

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: Alvania 님, 2024년 1월 29일
Dear Smrutirekha,We are incredibly grateful that you took the time out to tell us about your experience at Holiday Inn LONDON - REGENT'S PARK.We are so grateful for your lovely feedback and we hope to welcome you back at the hotel in the near future.Sincerely,Alvania MendoncaReception Duty Manager

10/10 - 훌륭해요

Jane

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Sandy 님, 2024년 1월 27일
Dear Jane,We are incredibly grateful that you took the time out to tell us about your experience at Holiday Inn LONDON - REGENT'S PARK. We are so grateful for your lovely feedback and we hope to welcome you back at the hotel in the near future. Sincerely, Sandy Lau Reception Supervisor

2/10 - 너무 별로예요

Kathleen

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Poor!
Really disappointed - I have stayed here a few time and it has always been a great room but this time the room was dirty, old and was left with a single bed not what I booked.
2024년 1월에 1박 숙박함
답변 제공: Sandy 님, 2024년 1월 27일
Dear Kathleen,We are incredibly grateful that you took the time out to tell us about your experience at Holiday Inn LONDON - REGENT'S PARK.We are terribly sorry that this time your stay was not up to your expectations. Please know that your feedback is extremely valuable to us and helps us to improve our services and want to extend my personal apologies for the bad experience you had during your stay. This does not represent the high level of standards we aim to deliver. Please know that your feedback is extremely valuable to us and helps us to improve our services.We hope that you will give us the opportunity to serve you again in the future.Sincerely,Sandy LauReception Supervisor

10/10 - 훌륭해요

Darren

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fantastic hotel in an excellent location. Staff were really friendly and helpful.
2024년 1월에 2박 숙박함
답변 제공: Sandy 님, 2024년 1월 18일
Dear Darren,We are incredibly grateful that you took the time out to tell us about your experience at Holiday Inn LONDON - REGENT'S PARK.We are so grateful for your lovely feedback and we hope to welcome you back at the hotel in the near future.Sincerely,Sandy LauReception Supervisor

10/10 - 훌륭해요

Gillian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Sandy 님, 2024년 1월 18일
Dear Gillian,We are incredibly grateful that you took the time out to tell us about your experience at Holiday Inn LONDON - REGENT'S PARK.We are so grateful for your lovely feedback and we hope to welcome you back at the hotel in the near future.Sincerely,Sandy LauReception Supervisor

8/10 - 좋아요

Takumi

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Alvania 님, 2024년 1월 11일
Dear Guest,We are incredibly grateful that you took the time out to tell us about your experience at Holiday Inn LONDON - REGENT'S PARK.We are so grateful for your lovely feedback and we hope to welcome you back at the hotel in the near future.Sincerely,Alvania MendoncaReception Duty Manager

8/10 - 좋아요

David 님, EAGAN

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
For the price near Euston Station and being close to Regent and Oxford street a fairly good deal. Must add also the staff at checkin in the evening time...after 6 pm not very customer friendly at all. The day staff were extremely helpful/professional. I would recommend this hotel for a couple of nights. There is a small super market a 100 yards from the hotel. Very expensive, but that seems the norm for London.
2024년 1월에 2박 숙박함
답변 제공: Alvania 님, 2024년 1월 11일
Dear David,We are incredibly grateful that you took the time out to tell us about your experience at Holiday Inn LONDON - REGENT'S PARK.Please know that your feedback is extremely valuable to us and helps us to improve our services.We hope that you will give us the opportunity to serve you again in the future.Sincerely,Alvania MendoncaReception Duty Manager

8/10 - 좋아요

Matthew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Simple, clean and central
Fab location for exploring central London, friendly staff, very standard rooms but clean and comfortable. Nothing special but would definitely stay again for a simple and clean night or two in central london
2024년 1월에 1박 숙박함
답변 제공: Alvania 님, 2024년 1월 11일
Dear Matthew,We are incredibly grateful that you took the time out to tell us about your experience at Holiday Inn LONDON - REGENT'S PARK.We are so grateful for your lovely feedback and we hope to welcome you back at the hotel in the near future.Sincerely,Alvania MendoncaReception Duty Manager

10/10 - 훌륭해요

qin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Alvania 님, 2024년 1월 11일
Dear Guest,We are incredibly grateful that you took the time out to tell us about your experience at Holiday Inn LONDON - REGENT'S PARK.We are so grateful for your lovely feedback and we hope to welcome you back at the hotel in the near future.Sincerely,Alvania MendoncaReception Duty Manager

10/10 - 훌륭해요

Jennifer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely proportioned room. Clean. Tasty, well cooked breakfast. Will return. Thank you.
2023년 12월에 1박 숙박함
답변 제공: Alvania 님, 2024년 1월 1일
Dear Jennifer,We are incredibly grateful that you took the time out to tell us about your experience at Holiday Inn LONDON - REGENT'S PARK.We are so grateful for your lovely feedback and we hope to welcome you back at the hotel in the near future.Sincerely,Alvania MendoncaReception Supervisor

10/10 - 훌륭해요

Jennifer

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ideal hotel in good location
Perfect hotel for visit and great location. Easy walk to Oxford Street, Tegents Par
2023년 12월에 2박 숙박함
답변 제공: Alvania 님, 2024년 1월 1일
Dear Jennifer,We are incredibly grateful that you took the time out to tell us about your experience at Holiday Inn LONDON - REGENT'S PARK.We are so grateful for your lovely feedback and we hope to welcome you back at the hotel in the near future.Sincerely,Alvania MendoncaReception Supervisor

10/10 - 훌륭해요

Sylvia 님, Calgary

2023년 12월에 1박 숙박함
답변 제공: Alvania 님, 2024년 1월 1일
Dear Sylvia,We are incredibly grateful that you took the time out to tell us about your experience at Holiday Inn LONDON - REGENT'S PARK.We are so grateful for your lovely feedback and we hope to welcome you back at the hotel in the near future.Sincerely,Alvania MendoncaReception Supervisor

10/10 - 훌륭해요

Josie

2023년 12월에 2박 숙박함
답변 제공: Alvania 님, 2023년 12월 22일
Dear Josie,We are incredibly grateful that you took the time out to tell us about your experience at Holiday Inn LONDON - REGENT'S PARK.We are so grateful for your lovely feedback and we hope to welcome you back at the hotel in the near future.Sincerely,Alvania MendoncaReception Supervisor

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함
답변 제공: Alvania 님, 2023년 12월 22일
Dear Guest,We are incredibly grateful that you took the time out to tell us about your experience at Holiday Inn LONDON - REGENT'S PARK.We are so grateful for your lovely feedback and we hope to welcome you back at the hotel in the near future.Sincerely,Alvania MendoncaReception Supervisor

10/10 - 훌륭해요

Rebecca

2023년 12월에 1박 숙박함
답변 제공: Alvania 님, 2023년 12월 22일
Dear Rebecca,We are incredibly grateful that you took the time out to tell us about your experience at Holiday Inn LONDON - REGENT'S PARK.We are so grateful for your lovely feedback and we hope to welcome you back at the hotel in the near future.Sincerely,Alvania MendoncaReception Supervisor

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great
Great location, felt safe and secure, lovely restaurant and helpful staff Arrived early and my room was ready which was great!
2023년 12월에 1박 숙박함
답변 제공: Alvania 님, 2023년 12월 22일
Dear Guest,We are incredibly grateful that you took the time out to tell us about your experience at Holiday Inn LONDON - REGENT'S PARK.We are so grateful for your lovely feedback and we hope to welcome you back at the hotel in the near future.Sincerely,Alvania MendoncaReception Supervisor

6/10 - 괜찮아요

Anna-Karin

단체 여행
좋아요: 청결 상태, 직원 및 서비스
2023년 12월에 4박 숙박함
답변 제공: Alvania 님, 2023년 12월 22일
Dear Anna-Karin,We are incredibly grateful that you took the time out to tell us about your experience at Holiday Inn LONDON - REGENT'S PARK.We are terribly sorry that this time your stay was not up to your expectations. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Alvania MendoncaReception Supervisor

6/10 - 괜찮아요

Rebecca

2023년 12월에 2박 숙박함
답변 제공: Alvania 님, 2024년 1월 1일
Dear Rebecca,We are incredibly grateful that you took the time out to tell us about your experience at Holiday Inn LONDON - REGENT'S PARK.We are terribly sorry that this time your stay was not up to your expectations. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Alvania MendoncaReception Supervisor

4/10 - 별로예요

Robert 님, Arden

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Upon arrival front desk staff acted like we were a nuisance to their day. After checking in, we went to the 'all day' restaurant at 1430. The entire area appeared closed. When I asked staff in the kitchen, I was told 'Lunch Over's. We went out in the rain to find a place to eat. Once in our room we tried to do some work via wifi. As IHG members it has always been available. This property has the worst wifi I have ever encountered. It would drop every 5 minutes, take several minutes to reconnect, and many time returned an :Out of Range' response. We stayed here for two nights, and the wifi problem continued 24 hrs a day . Unable to get any useful work done, unless I wanted to sit in the lobby. Hotel staff simply shrugged their shoulders and walked away. Also, when we arrived we wanted to pay cash for the bill. We were told it is a cashless property, which is fine, just put that in your reservation documents. Overall, I cannot recommend this hotel property to any IHG members. Go to a Premier Inn instead.
2023년 12월에 2박 숙박함
답변 제공: Sandy 님, 2024년 1월 27일
Dear Robert,We are incredibly grateful that you took the time out to tell us about your experience at Holiday Inn LONDON - REGENT'S PARK.We are terribly sorry that this time your stay was not up to your expectations. Please know that your feedback is extremely valuable to us and helps us to improve our services and want to extend my personal apologies for the bad experience you had during your stay. This does not represent the high level of standards we aim to deliver. Please know that your feedback is extremely valuable to us and helps us to improve our services.We hope that you will give us the opportunity to serve you again in the future.Sincerely,Sandy LauReception Supervisor

10/10 - 훌륭해요

Annette

2023년 12월에 1박 숙박함
답변 제공: Alvania 님, 2024년 1월 1일
Dear Annette,We are incredibly grateful that you took the time out to tell us about your experience at Holiday Inn LONDON - REGENT'S PARK.We are so grateful for your lovely feedback and we hope to welcome you back at the hotel in the near future.Sincerely,Alvania MendoncaReception Supervisor

10/10 - 훌륭해요

Tracie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel. Conveniently located for walking to/from Oxford St/Regents Street. Would definitely stay again!
2023년 12월에 1박 숙박함
답변 제공: Alvania 님, 2023년 12월 22일
Dear Tracie,We are incredibly grateful that you took the time out to tell us about your experience at Holiday Inn LONDON - REGENT'S PARK.We are so grateful for your lovely feedback and we hope to welcome you back at the hotel in the near future.Sincerely,Alvania MendoncaReception Supervisor

8/10 - 좋아요

Julian

2023년 12월에 2박 숙박함
답변 제공: Alvania 님, 2023년 12월 22일
Dear Julian,We are incredibly grateful that you took the time out to tell us about your experience at Holiday Inn LONDON - REGENT'S PARK.We are so grateful for your lovely feedback and we hope to welcome you back at the hotel in the near future.Sincerely,Alvania MendoncaReception Supervisor