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3 out of 5
힐튼 가든 인 레이크 부에나 비스타/올랜도
11400 Marbella Palm Court, Orlando, FL

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1001개 이용 후기 중 529개" "
평점 8 - 좋아요. 1001개 이용 후기 중 235개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 131개" "
평점 4 - 별로예요. 1001개 이용 후기 중 65개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 41개" "

8.8/10

청결 상태

8.8/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

8/10 - 좋아요

Seol ryung

출장 여행
좋아요: 객실의 편안함
2024년 1월에 6박 숙박함

2/10 - 너무 별로예요

Russell

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was rude. Was notified (there words exactly) “Since you booked through a third party we will need to charge you for parking” @ $25.00 a day. Total of $50.00. This hotel was not located any where special if was located on a back street. I have stayed in Orlando a number of times and have never been charges to park and they were booked through a third party also. I would not recommend staying here at all. Thus the reason for the low rating. Skip this place, there are better places to stay.

8/10 - 좋아요

kelly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property was conveniently located to many restaurants and shopping. The bed was comfortable. The parking was ridiculously expensive and isn’t noted on the website as having a cost.
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Katie

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Would stay again
2024년 5월에 3박 숙박함

8/10 - 좋아요

Juan 님, Bogota

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Solicité la factura para revisar los cobros, pero no me la dieron, me dijeron que después llegaba al correo porque había hecho reserva por Expedia. Me parece que tengo derecho a revisar la facturay
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

michel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Vraiment très bien
2024년 5월에 1박 숙박함

6/10 - 괜찮아요

claudia

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
The hotel is located close to parks and malls. Staff were nice and helpful. The only thing that would make me think twice about coming here again is the super strong smell inside the room. It smelled so moldy and the ac was incredibly loud.
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Kristy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly staff.
2024년 4월에 4박 숙박함

10/10 - 훌륭해요

Sharon 님, Leesburg

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I really enjoyed my stay and the location was perfect - quiet and away from traffic. I was attending events at Disney Springs and Lake Buena Vista and it was an easy 15 min. drive.
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Joel

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff and good amenities.
2024년 4월에 3박 숙박함

8/10 - 좋아요

kelly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was excellent, place was spotless and location fantastic. However, we were a bit taken back by the $25 a day parking fee, despite it saying "free parking" online. And the breakfast wasn't free. That said, we got it for a great price, but it seemed like they were trying to nickel and dime us with hidden fees. We would stay again, but beware of hidden up charges!
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Andre

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 6박 숙박함

8/10 - 좋아요

Santiago

2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Joe

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
The room was spacious, the staff friendly, and the bed comfortable. However: the hot tub wasn't working, the bathroom setup made no sense (no tub, a slanted bench, and a shower that didn't want to warm up), and I didn't appreciate being charged almost $30 for parking in a normal, non-gated lot. It was fine, but I can't go more than 3 stars.
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Daniel

아이를 동반한 가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Decia que tenia estacionamiento gratis y me costo 60 usd el estacionamiento
2024년 2월에 2박 숙박함

2/10 - 너무 별로예요

Gregg

단체 여행, 아이를 동반한 가족 여행, 출장 여행, 반려동물 동반 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Horrible experience. The room was filthy. There was no curtains. We called and spoke to the front desk whom seemed to not care. No replacement or new room was provided nor new room was given. Yet the hotel was motivated to trace license plates to get their $25 a night parking. Horrible booking. Scam

10/10 - 훌륭해요

zijun

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Ashley

2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Spencer

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy to get here from the airport. Nice rooms, good pool and great buffet breakfast.
2024년 3월에 1박 숙박함

4/10 - 별로예요

Brian K. 님, Whitestone

출장 여행
별로예요: 숙박 시설 상태 및 시설
no fan exhaust in bathroom. smelly why Hilton???
2024년 3월에 2박 숙박함

4/10 - 별로예요

Paul Timothy 님, Export

가족 여행
They overbooked the hotel. I spent hours on the phone before check in where they lied to me about not having running water and then being put on hold until while they “resolved” the problem. I hung up because it was over an hour. My last call before leaving for the trip I was told the issue was resolved. When I arrived, I was told I was rebooked at a hotel 15 miles away at the airport and I would have to stay there for the first night. I was given free parking and free breakfasts as compensation for this issue. That’s good, but they should have never lied to me or kept me on hold without answering, I expect a lot more than this from Hilton.
2024년 3월에 7박 숙박함

10/10 - 훌륭해요

Randall

2024년 3월에 2박 숙박함

8/10 - 좋아요

Theresa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was nice.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

HECTOR

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice, clean, comfortable and excellent personal. Thank you Hilton
2024년 3월에 3박 숙박함

6/10 - 괜찮아요

Shayna

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Parking and breakfast are not complementary. Parking you have to pay a 3rd party online. Only one option of 24 hour parking.
2024년 3월에 1박 숙박함

8/10 - 좋아요

Peggy

2024년 3월에 1박 숙박함

8/10 - 좋아요

Ted

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was great. The only complaint was maintenance issues. The shower knob was loose and about to fall off. The cabinet door hiding the small refrigerator needed some attention too. Otherwise, great!
2024년 3월에 3박 숙박함

6/10 - 괜찮아요

Nicole

연인과의 여행
The property was pretty clean except the lobby bathrooms were not in good condition, very dirty. The property does not offer room service or food to bring up to your room you can only eat at the bar, other option would be to order from an outside restaurant.
2024년 3월에 1박 숙박함

4/10 - 별로예요

Gary

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Bedding not great, toilet flush broken
2024년 2월에 7박 숙박함

10/10 - 훌륭해요

Arthur

2024년 2월에 8박 숙박함

10/10 - 훌륭해요

Addey

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was very up to date. The king-sized bed was the most comfortable bed I have ever slept in! I would recommend this to my friends and stay here again. This was also a very centralized locations for all Disney parks. That was the deciding factor that made our decision on where to stay.
2024년 2월에 2박 숙박함

6/10 - 괜찮아요

MARIO LUIS CLOUTHIER

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
EL CUARTO OCUPA MANTENIMIENTO, LA PUIERTA DEL BAÑO GOLPEADA, NO HABIA BLACK OUTS, Y LA CAMA DERECHA SONABA POR CUAL QUIER MOVIMIENTO, NO PUDIMOS DORMIR
2024년 2월에 1박 숙박함

6/10 - 괜찮아요

Bryan

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 2월에 5박 숙박함

8/10 - 좋아요

Ushaben 님, Oviedo

연인과의 여행
좋아요: 편의 시설/서비스
Hotel is clean, over priced & one of the main male staff is not friendly. Their daily room rate is higher than Expedia and other third parties. Hotel staff did not match third party daily room rate.
2024년 2월에 2박 숙박함

8/10 - 좋아요

Anthony

가족 여행
Very nice no frills hotel. Close enough to Disney parks and plenty of food options nearby. Place is either new or updated. Room was nice. Beds squeaked loudly but were very comfortable. No conditioner in shower or way to fill the tub. Valve switch was missing from tub faucet.
2024년 2월에 2박 숙박함

8/10 - 좋아요

Renelis

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great!
2024년 2월에 6박 숙박함

8/10 - 좋아요

Abigail

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함

6/10 - 괜찮아요

James

좋아요: 청결 상태
2024년 1월에 1박 숙박함

4/10 - 별로예요

Gayle

2024년 2월에 1박 숙박함

6/10 - 괜찮아요

John Mark

출장 여행
Room 412. You get more water pressure out of a squirt gun. Also, the shower water was just warm. My TV did not work on Friday. A kid came up and looked at it and said the monitor was broke. He said they would replace it on Saturday. As of the time I left on Sunday, it wasn’t fixed.
2024년 2월에 3박 숙박함

6/10 - 괜찮아요

Kristen

좋아요: 청결 상태, 객실의 편안함
It was ok…
Everything was fine with our check in. I didn’t realize how much the daily parking fee would be and it seems to be a little high in my opinion. We needed to stay an extra day because our flight was canceled and we were able to stay in our room which was nice the gentleman at the front desk was not very helpful when we asked about our bill for the extra day . We just wanted an explanation of the charges and all he kept saying was “that’s the price” so we just left without explanation of the extra fees. The room itself was clean but a few things weren’t great, the carpet was dirty and the bathroom had mold growing on the ceiling along with some rust. Probably because there was no exhaust fan. I don’t think I would stay there again seeing there are so many options, I would try something else.
2024년 2월에 3박 숙박함

10/10 - 훌륭해요

GARY

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was, by far, one of the best hotel experiences EVER! Everything about this hotel surpassed our expectations. The staff were all SUPERB, everything was so CLEAN, the rooms were exceptionally . The grounds were very well kept, it was conveniently located and the prices were fair. I have travelled around the States and the world for over 40 years and I have to say that this hotel is in my alltime TOP 5!
2024년 2월에 5박 숙박함

6/10 - 괜찮아요

Catherine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There was no water pressure in the bathroom. Minimal lights no fan in bathroom.
2024년 2월에 2박 숙박함

8/10 - 좋아요

Kristi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
They advertise that they shuttle to & from the parks. The property is great however the shuttle they have to parks leaves late to go to the parks & comes home too early from the parks. In the hotel description it sounds like its running a few times a day & it does not. We found this out at check in & had to Uber everyday, adding more cost to our trip.
2024년 2월에 4박 숙박함

10/10 - 훌륭해요

Alex

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good service
2024년 2월에 3박 숙박함

10/10 - 훌륭해요

Kathy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was very convenient has everything you need very nearby.
2024년 1월에 4박 숙박함

10/10 - 훌륭해요

Pamela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함

8/10 - 좋아요

Tammie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
I purposely booked this hotel because of hot tub, yet it was taped off and filled with leaves. The pool was cold
2024년 2월에 4박 숙박함

6/10 - 괜찮아요

Daniel

좋아요: 직원 및 서비스
2024년 2월에 3박 숙박함

10/10 - 훌륭해요

Steve

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
I did not like the fact that there was an additional parking fee. Also, a complimentary continental breakfast would have been nice.
2024년 2월에 1박 숙박함