룸, 킹사이즈침대 1개, 금연 (Whirlpool) | 노트북 작업 공간, 다리미/다리미판, 무료 WiFi, 침대 시트

컴포트 인 & 스위트 오거스타 포트 아이젠하워 에어리어 여행 후기

2.5 out of 5

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 327개 이용 후기 중 150개" "
평점 8 - 좋아요. 327개 이용 후기 중 96개" "
평점 6 - 괜찮아요. 327개 이용 후기 중 47개" "
평점 4 - 별로예요. 327개 이용 후기 중 15개" "
평점 2 - 너무 별로예요. 327개 이용 후기 중 19개" "

8.6/10

청결 상태

8.6/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

6/10 - 괜찮아요

Michael

좋아요: 직원 및 서비스
Clean rooms bathroom needs some work. Acceptable.
2024년 4월에 5박 숙박함
답변 제공: Management 님, 2024년 5월 7일
Dear Guest,I would like to personally apologize for the series of unfortunate incidences that you experienced during your stay with us. We continually try to do our very best for all of our guests, but unfortunately, sometimes we do fail. New Management is in place and we are trying our best to meet your expectations. I will look into each issue that you have noted, in an attempt to correct and improve our hotel policies. 99% Our bathroom has 0 Issue, but I will look into your room and correct the issues if there is any.Best Regards,Management

4/10 - 별로예요

Michael

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Very dirty and smelly room.
2024년 4월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 21일
Dear Guest, I would like to personally apologize for the series of unfortunate incidences that you experienced during your stay with us. We continually try to do our very best for all of our guests, but unfortunately, sometimes we do fail. New Management is in place and we are trying our best to meet your expectations. But being comfort Inn & Suites, we are sorry, but we have to disagree on being "Very Dirty" that is 100% we will have disagree Mr. Michael. Our rooms actually smells really good, this is 100% non smoking Property, I will find out which room you were in and will check it out myself. Thank you. We are sorry the way you felt again Mr. Michael. Thanks, Management

8/10 - 좋아요

Randy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Curtains didn’t cover up windows. Bright morning sun beamed into room. Ended up pinning the 2 curtains together with a safety pin.
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Stephanie

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Happy Hour was a great surprise. Food and drink for a few hours with great people.
2024년 4월에 4박 숙박함

10/10 - 훌륭해요

Charles

2024년 4월에 2박 숙박함
답변 제공: djay 님, 2024년 5월 4일
Dear Guest, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Comfort Inn & Suites Augusta Fort Eisenhower Area and the services we provide for our valued members. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town. Best Regards, Management.

10/10 - 훌륭해요

Stephen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함

8/10 - 좋아요

EARNEST

출장 여행
좋아요: 청결 상태, 직원 및 서비스
Clean property. Some wear shows possibly from patron carelessness (scuffs, etc.)
2024년 4월에 2박 숙박함
답변 제공: djay 님, 2024년 4월 12일
Dear Guest, First, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staffs, and they join me in thanking you for your kind words. We take great pride in Comfort Inn & Suites Augusta Fort Eisenhower Area and the services we provide for our valued members. We are so glad you enjoyed your stay. I will look into possible some wear you have mentioned and get this taken care of soon as possible. We look forward to providing you with wonderful accommodations and experiences each time you are in town. Best Regards, Management.

2/10 - 너무 별로예요

Marvin

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Front desk help was horrible
2024년 3월에 1박 숙박함
답변 제공: djay 님, 2024년 3월 7일
Dear Marvin,I would like to personally apologize for the series of unfortunate incidences that you experienced during your stay with us. We continually try to do our very best for all of our guests, but unfortunately, sometimes we do fail. New Management is in place and we are trying our best to meet your expectations. We are so sorry you had a bad experience with one of our front desk agent. That is not even a last thing on our list that our guest had to a horrible help from the front desk agent. I am very shocked, but I will look into this issue for you and Please give me a call to resolve your issue. Thank you, Management.

8/10 - 좋아요

Jeffrey 님, Hamilton

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked the location of the hotel. The accessible parking is a bit concerning since it is on a hill. I would suggest having someone assist you or ask the staff id you are alone.
2024년 2월에 3박 숙박함
답변 제공: Management 님, 2024년 2월 27일
Dear Guest, Thank you for taking the time to fill out our online survey with such positive feedback! We will keep in mind your suggestion. I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Comfort Inn & Suites Augusta Fort Eisenhower Area and the services we provide for our valued members. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town. Best Regards, Management.

10/10 - 훌륭해요

Maurice

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
great place, understanding staff
2024년 2월에 2박 숙박함
답변 제공: Management 님, 2024년 2월 26일
Dear Guest, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Comfort Inn & Suites Augusta Fort Eisenhower Area and the services we provide for our valued members. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town. Best Regards, Management.

10/10 - 훌륭해요

David

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was friendly and helpful
2024년 2월에 1박 숙박함
답변 제공: Djay 님, 2024년 2월 11일
Dear Guest, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Comfort Inn & Suites Augusta Fort Eisenhower Area and the services we provide for our valued members. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town. Best Regards, Management.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 3박 숙박함
답변 제공: Djay 님, 2024년 2월 7일
Dear Guest, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Comfort Inn & Suites Augusta Fort Eisenhower Area and the services we provide for our valued members. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town. Best Regards, Management.

2/10 - 너무 별로예요

George

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2024년 2월에 1박 숙박함
답변 제공: djay 님, 2024년 3월 7일
Dear George,I would like to personally apologize for the series of unfortunate incidences that you experienced during your stay with us. We continually try to do our very best for all of our guests, but unfortunately, sometimes we do fail. New Management is in place and we are trying our best to meet your expectations. I have already spoke regarding to your exceptions and I am glad I was able to resolve an issue for you. We are excited to welcome to again to our cozy place!

2/10 - 너무 별로예요

Karen

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: Management 님, 2024년 1월 31일
Dear Guest,I would like to personally apologize for the series of unfortunate incidences that you experienced during your stay with us. We continually try to do our very best for all of our guests, but unfortunately, sometimes we do fail. New Management is in place and we are trying our best to meet your expectations. I have looked into each issue that you have noted and told our staffs via expedia agent, which we disagree that coffee is too hot, 15 years in business we had no complain on that, and we have one of the best breakfast for last 6 months we have received all the positive feedback from many guests, but we apologize you felt a different way. Hope you have a great day. Best Regards,Management

4/10 - 별로예요

Micheal

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스
Tighten up, respectfully
Well first I'm not the type of person to complain. This is my 1st. We arrived, check in ,I ask to use the restroom the young fella sends me to a locked door with staff only on it. I survived. Next day I requested a roll of tissue at the desk. The young man nervously told me he would call my room when it's available....an hour later I go to the desk to check on a roll of tissue. The lady who said she would bring it to my room was leaving, and I was told I will be called when it's available.... another hour later I get the call for a roll of tissue. And maintenance forgot to cover ac unit, no biggie it was functional. Ice machine broke on 1st floor, you have to use the machine on the 3rd floor. The bed was top notch no complaints on that
2024년 1월에 2박 숙박함
답변 제공: Djay 님, 2024년 1월 23일
Dear Guest, I am so sorry to hear that this is your first complain, and it is with us. I would like to personally apologize for the series of unfortunate incidences that you experienced during your stay with us. We continually try to do our very best for all of our guests, but unfortunately, sometimes we do fail. New Management is in place and we are trying our best to meet your expectations. I will look into each issue that you have noted, in an attempt to correct and improve our hotel policies and give you a call as soon as possible to resolve this matters and Promise you that it will not happen again. We appreciate all your feedback and that's how we move forward, so Thank you!

10/10 - 훌륭해요

Lloyd

2024년 1월에 1박 숙박함
답변 제공: Djay 님, 2024년 2월 7일
Dear Guest, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Comfort Inn & Suites Augusta Fort Eisenhower Area and the services we provide for our valued members. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town. Best Regards, Management.

8/10 - 좋아요

jan

좋아요: 청결 상태, 편의 시설/서비스
2024년 1월에 1박 숙박함
답변 제공: Djay 님, 2024년 1월 14일
Dear Guest, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Comfort Inn & Suites Augusta Fort Eisenhower Area and the services we provide for our valued members. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town. Best Regards, Management.

10/10 - 훌륭해요

Karen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 4박 숙박함
답변 제공: Djay 님, 2023년 12월 30일
Dear Guest, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Comfort Inn & Suites Augusta Fort Eisenhower Area and the services we provide for our valued members. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town. Best Regards, Management.

10/10 - 훌륭해요

Tywanna

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
2023년 12월에 1박 숙박함
답변 제공: Djay 님, 2023년 12월 27일
Dear Guest, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Comfort Inn & Suites Augusta Fort Eisenhower Area and the services we provide for our valued members. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town. Best Regards, Management.

10/10 - 훌륭해요

Joelean

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I like the staff here. They helped me a
2023년 12월에 3박 숙박함
답변 제공: Djay 님, 2023년 12월 25일
Dear Guest, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Comfort Inn & Suites Augusta Fort Eisenhower Area and the services we provide for our valued members. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town. Best Regards, Management.

8/10 - 좋아요

Derrick

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
2023년 12월에 6박 숙박함
답변 제공: Djay 님, 2023년 12월 24일
Dear Guest,Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and ongoing upgrades to the property. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect. We have shared your comments with our staffs and they are super happy with your review. We are so glad you enjoys your stay with us. Our commitment too investing in our property and continue with renovations. Thank you again, and we look forward to seeing you on your next trip. Best Regards, Management

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay for a great price
Hotel staff was amazing and the place was super clean. Just needs some renovations.
2023년 12월에 2박 숙박함
답변 제공: Djay 님, 2023년 12월 5일
Dear Guest,Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and ongoing upgrades to the property. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect. We have shared your comments with our staffs and they are super happy with your review. We are so glad you enjoys your stay with us. Our commitment too investing in our property and continue with renovations. Thank you again, and we look forward to seeing you on your next trip. Best Regards, Management

10/10 - 훌륭해요

Tomnika

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay
2023년 11월에 2박 숙박함
답변 제공: Djay 님, 2023년 11월 28일
Dear Guest,Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and ongoing upgrades to the property. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect. We have shared your comments with our staffs and they are super happy with your review. We are so glad you enjoys your stay with us. Our commitment too investing in our property and continue with renovations. Thank you again, and we look forward to seeing you on your next trip. Best Regards, Management

10/10 - 훌륭해요

Eric

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Djay 님, 2023년 11월 16일
Dear Guest,Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and ongoing upgrades to the property. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect. We have shared your comments with our staffs and they are super happy with your review. We are so glad you enjoys your stay with us. Our commitment too investing in our property and continue with renovations. Thank you again, and we look forward to seeing you on your next trip. Best Regards, Management

8/10 - 좋아요

Kenna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My room was very clean to include the bathroom. Everything in the room seemed to be updated and newer. The sink and shower had a little drip if you didn't put the handle down correctly. The room had a mini fridge and a microwave that came in handy. The staff was notified about the drip and they are trying to correct all of those little things while updating the rooms. The breakfast had a nice variety with a waffle maker, biscuits and gravy, sausage, eggs and cereals. You can tell they are working on improvements which I found satisfactory.
2023년 9월에 3박 숙박함
답변 제공: Manager 님, 2023년 10월 3일
Dear Guest,Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and ongoing upgrades to the property. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect. We have shared your comments with our staffs and they are super happy with your review. We are so glad you enjoys your stay with us. Our commitment too investing in our property and continue with renovations. Thank you again, and we look forward to seeing you on your next trip. Best Regards, Management

10/10 - 훌륭해요

Sherry 님, Falls of Rough

2023년 9월에 2박 숙박함
답변 제공: Djay 님, 2023년 10월 26일
Dear Guest,Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and ongoing upgrades to the property. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect. We have shared your comments with our staffs and they are super happy with your review. We are so glad you enjoys your stay with us. Our commitment too investing in our property and continue with renovations. Thank you again, and we look forward to seeing you on your next trip. Best Regards, Management

8/10 - 좋아요

Ken

2023년 9월에 2박 숙박함
답변 제공: GM 님, 2023년 9월 9일
Dear Guest,Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and ongoing upgrades to the property. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect. We have shared your comments with our staffs and they are super happy with your review. We are so glad you enjoys your stay with us. Our commitment too investing in our property and continue with renovations. Thank you again, and we look forward to seeing you on your next trip. Best Regards, Management

6/10 - 괜찮아요

George

단체 여행
좋아요: 객실의 편안함
2023년 8월에 2박 숙박함
답변 제공: GM 님, 2023년 9월 9일
Dear Guest,I would like to personally apologize for the series of unfortunate incidences that you experienced during your stay with us. We continually try to do our very best for all of our guests, but unfortunately, sometimes we do fail. New Management is in place and we are trying our best to meet your expectations. I will look into each issue that you have noted, in an attempt to correct and improve our hotel policies. Please give us a call and ask for Djay. We will try our best to resolve your issue. Best Regards,Management

10/10 - 훌륭해요

Diana

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Management 님, 2023년 9월 9일
Dear Guest,Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and ongoing upgrades to the property. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect. We have shared your comments with our staffs and they are super happy with your review. We are so glad you enjoys your stay with us. Our commitment too investing in our property and continue with renovations. Thank you again, and we look forward to seeing you on your next trip. Best Regards, Management

6/10 - 괜찮아요

Elizabeth

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: Management 님, 2023년 8월 25일
Dear Guest,Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and ongoing upgrades to the property. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect. Please give me a call and ask for Djay. I would love to speak with you. Our commitment too investing in our property and continue with renovations. Thank you again, and we look forward to seeing you on your next trip. Best Regards, Management

6/10 - 괜찮아요

Cathy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Happy Not Happy
It was my birthday and I specifically stay at Comfort Inns where ever I go however this particular one here was under ew management, the pool was not available during my stay, and that was a bummer for me. The breakfast was great and the room was clean except for the squeaky bed we had. I don’t know if I would stay here again unless I call ahead before confirming to make sure all their advertised amenities are available.
2023년 7월에 3박 숙박함
답변 제공: Management 님, 2023년 7월 28일
Dear Guest,I would like to personally apologize for the series of unfortunate incidences that you experienced during your stay with us. We continually try to do our very best for all of our guests, but unfortunately, sometimes we do fail. New Management is in place right now and we are trying our best to meet your expectations. I will look into each issue that you have noted, in an attempt to correct and improve our hotel policies.Best Regards,Management

10/10 - 훌륭해요

Chad

2023년 7월에 4박 숙박함
답변 제공: Djay 님, 2023년 7월 18일
Dear Guest,Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and ongoing upgrades to the property. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect.Our commitment too investing in our property and continue with renovations. Thank you again, and we look forward to seeing you on your next trip. Best Regards, Management

6/10 - 괜찮아요

Whitney

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Meh...
It was just ok. It did the job. Probably would spend a little bit more next time for nicer hotel. Pros: staff friendly, easy check in Cons: pool closed, coffee machine broken, ants in room, not thoroughly cleaned (spoons, straws next to mini fridge), mold around shower enclosure, outdated, nonody changed trash while there 4 nights.
2023년 7월에 4박 숙박함
답변 제공: Management 님, 2023년 7월 7일
Dear Guest,I would like to personally apologize for the series of unfortunate incidences that you experienced during your stay with us. We continually try to do our very best for all of our guests, but unfortunately, sometimes we do fail. New Management is in place and we are trying our best to meet your expectations. I will look into each issue that you have noted, in an attempt to correct and improve our hotel policies.Best Regards,Management

6/10 - 괜찮아요

Sonya

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
I liked the 8.8 rating prior to selecting the property. The staff was very friendly and helpful. The carpet needed to be cleared or removed. Or maybe vacuumed. The linen should be updated.
2023년 7월에 2박 숙박함
답변 제공: Management 님, 2023년 7월 7일
Dear Guest,I would like to personally apologize for the series of unfortunate incidences that you experienced during your stay with us. We continually try to do our very best for all of our guests, but unfortunately, sometimes we do fail. New Management is in place and we are trying our best to meet your expectations. I will look into each issue that you have noted, in an attempt to correct and improve our hotel policies.Best Regards,Management

10/10 - 훌륭해요

Ryan

2023년 6월에 1박 숙박함
답변 제공: Management 님, 2023년 7월 7일
Dear Guest,Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and ongoing upgrades to the property. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect.Our commitment too investing in our property will continue with renovations. Thank you again, and we look forward to seeing you on your next trip. Best Regards, Management

6/10 - 괜찮아요

Mary

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 6월에 2박 숙박함
답변 제공: Management 님, 2023년 7월 7일
Dear Guest,I would like to personally apologize for the series of unfortunate incidences that you experienced during your stay with us. We continually try to do our very best for all of our guests, but unfortunately, sometimes we do fail. New Management is in place and we are trying our best to meet your expectations. I will look into each issue that you have noted, in an attempt to correct and improve our hotel policies.Best Regards,Management

8/10 - 좋아요

JUAN 님, Laredo

2023년 6월에 1박 숙박함
답변 제공: Djay 님, 2023년 7월 18일
Dear Guest,Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and ongoing upgrades to the property. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect.Our commitment too investing in our property and continue with renovations. Thank you again, and we look forward to seeing you on your next trip. Best Regards, Management

4/10 - 별로예요

William

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Worse Hotel ever
The toilet ran constantly. The hot water in the sink made a noise every time we turned it on. The door to the bathroom would not close without lifting up on it. Reported it to management on the first day and upon leaving it still wasn't repaired. Requested housekeeping service on Sunday and no one clean the room or replaced the towels. We had to go down and get towels Sunday night. During the breakfast they keep running out of food. The food was awful and didn't have bottle water. The website gave the rating an 8.2 and i think it should have been a 6.2. The elevator was making a noise and I used the stairs in fear that it might stop with me on it. The 3rd floor had an odor. Overall this was the worse experience I have experienced in a long time. For sure I will not stay there again.
2023년 6월에 2박 숙박함
답변 제공: Management 님, 2023년 7월 7일
Dear Guest,I would like to personally apologize for the series of unfortunate incidences that you experienced during your stay with us. We continually try to do our very best for all of our guests, but unfortunately, sometimes we do fail. New Management is in place and we are trying our best to meet your expectations. I will look into each issue that you have noted, in an attempt to correct and improve our hotel policies.Best Regards,Management

6/10 - 괜찮아요

Corey

좋아요: 직원 및 서비스
별로예요: 객실의 편안함
Worst bed ever
The bed was so uncomfortable. The mattress was so old and the springs were pushing into my back.
2023년 6월에 2박 숙박함
답변 제공: Management 님, 2023년 7월 7일
Dear Guest,I would like to personally apologize for the series of unfortunate incidences that you experienced during your stay with us. We continually try to do our very best for all of our guests, but unfortunately, sometimes we do fail. New Management is in place and we are trying our best to meet your expectations. I will look into each issue that you have noted, in an attempt to correct and improve our hotel policies.Best Regards,Management

6/10 - 괜찮아요

Keith

2023년 5월에 2박 숙박함
답변 제공: Management 님, 2023년 7월 7일
Dear Guest,I would like to personally apologize for the series of unfortunate incidences that you experienced during your stay with us. We continually try to do our very best for all of our guests, but unfortunately, sometimes we do fail. New Management is in place and we are trying our best to meet your expectations. I will look into each issue that you have noted, in an attempt to correct and improve our hotel policies.Best Regards,Management

2/10 - 너무 별로예요

Maria

2023년 4월에 5박 숙박함
답변 제공: Management 님, 2023년 7월 7일
Dear Guest,I would like to personally apologize for the series of unfortunate incidences that you experienced during your stay with us. We continually try to do our very best for all of our guests, but unfortunately, sometimes we do fail. New Management is in place and we are trying our best to meet your expectations. I will look into each issue that you have noted, in an attempt to correct and improve our hotel policies.Best Regards,Management

8/10 - 좋아요

Curtis

2023년 5월에 1박 숙박함
답변 제공: djay 님, 2023년 11월 16일
Dear Guest,Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and ongoing upgrades to the property. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect. We have shared your comments with our staffs and they are super happy with your review. We are so glad you enjoys your stay with us. Our commitment too investing in our property and continue with renovations. Thank you again, and we look forward to seeing you on your next trip. Best Regards, Management

8/10 - 좋아요

Kim

2023년 5월에 1박 숙박함

2/10 - 너무 별로예요

Bobby

I was double charged for the room.
2023년 4월에 1박 숙박함

6/10 - 괜찮아요

Matthew

좋아요: 직원 및 서비스
2023년 4월에 3박 숙박함

8/10 - 좋아요

Hammond

2023년 4월에 2박 숙박함

8/10 - 좋아요

William

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2023년 4월에 2박 숙박함

10/10 - 훌륭해요

ASHUTOSH 님, JACKSONVILLE

2023년 4월에 1박 숙박함

8/10 - 좋아요

keenan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 4월에 1박 숙박함

10/10 - 훌륭해요

John

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A
2023년 4월에 1박 숙박함