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버넘 비치스 호텔 여행 후기

4 out of 5
버넘 비치스 호텔
Grove Road, Burnham, Slough, England

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 484개 이용 후기 중 179개" "
평점 8 - 좋아요. 484개 이용 후기 중 173개" "
평점 6 - 괜찮아요. 484개 이용 후기 중 82개" "
평점 4 - 별로예요. 484개 이용 후기 중 38개" "
평점 2 - 너무 별로예요. 484개 이용 후기 중 12개" "

8.4/10

청결 상태

8.2/10

직원 및 서비스

7.8/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

8/10 - 좋아요

Samantha

단체 여행
좋아요: 청결 상태, 직원 및 서비스
The hotel was in a beautiful setting and very quiet and relaxed. The staff were extremely helpful and friendly. The breakfast was amazing and I would highly recommend this place
2024년 4월에 1박 숙박함

8/10 - 좋아요

Josh

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The Staff were excellent and everything was generally clean and tidy apart from mould on the rafter of the bathroom ceiling. There were people staying in the room above us who were walking around the room and every step was transmitted because of very squeaky floor boards. This meant that we couldn’t get to sleep until about midnight when we were in bed ready to sleep at 10pm.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Phil

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

8/10 - 좋아요

Abi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 2박 숙박함

6/10 - 괜찮아요

Derek

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Food limited options and very expensive
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Laura

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had an absolutely wonderful stay at this hotel. We chose it as it seemed great value for money and it was a short drive from Windsor castle. We stayed in a superior family room. The bed was really comfy, the room was very well decorated and clean and felt very homey. We had dinner at the restaurant and it was very quiet and the waitress couldn’t have been more attentive. I have a soya and milk allergy and the chef was very accommodating to that - adapting the menu to suit. Best beef burger I have had in a long time! Absolutely suburb breakfast too - a help yourself English breakfast with a lovely selection of fruit, meats, cheeses, cereal, pastries etc. They even offered and did me my own poached eggs on toast because I couldn’t have the scrambled egg. My husband said he really enjoyed the leisure club facilities too. All the rooms such as the bar area, afternoon tea room, restaurant and breakfast room are lovely rooms that keep to the historic feeling to the house but also feel fresh and modern. All the staff, such as the receptionist too, couldn’t have done enough for us and were really friendly. I would say though to avoid going down Egypt lane to get there - the other direction to the hotel is main roads and much easier and less perilous!
2024년 2월에 1박 숙박함

8/10 - 좋아요

Theresa

좋아요: 직원 및 서비스
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Anthony

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

E

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 4박 숙박함

10/10 - 훌륭해요

Veronica

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Denise

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The Burnham Beeches Hotel is charming and cozy. It’s stately yet unpretentious. The hotel sits upon a beautiful property in Slough, away from the hustle and bustle, yet happens to be located minutes from the Elizabeth Line which conveniently and directly takes you into the heart of London in just a short time. The hotel’s rooms are meticulously kept with a high standard for cleanliness. The bathrooms and other hotel facilities are modern and bright. The daily breakfast was absolutely delicious and filling. The entire staff was professional, welcoming and helpful yet not intrusive. I plan to stay at the Burnham Beeches Hotel for all future visits - it’s my new favorite hotel!
2023년 12월에 3박 숙박함

10/10 - 훌륭해요

Lyudmil

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Hotel!
Great Hotel. Clean rooms. Amazing service. The breakfast was delicious.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Mohammad

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Samantha

2023년 11월에 1박 숙박함

8/10 - 좋아요

Ian

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함

8/10 - 좋아요

Garry

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Kevin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함

8/10 - 좋아요

Jack

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely building and nice grounds. Arrived around 10pm and the bar was shut so can't review that. Room was nice but it was very warm
2023년 9월에 1박 숙박함

6/10 - 괜찮아요

Peter

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
VERY POOR CUSTOMER SERVICE.
Arrived at 10.00pm. Night Porter on duty at reception for check-in and he was not properly trained to take Cash payments. Hotel only had a few guests, but we were allocated a room on 2nd floor and lift was not working. Plenty of rooms available on ground or first floors, so very unhappy at having to carry luggage up 3 flights of stairs. Bad nights sleep due to heavy rain on sky-light windows. Fire alarm went of at 08.45, allegedly set by smoke in kitchens. Returned to room after breakfast and electrics did not work. Reported to reception, who sent an electrician, who was unable to resolve matter, so had to pack up cases with no light, room was very dark due to being in the attic. Complained at reception when checking out and receptionist was polite and helpful, but had to keep going and talking to manager in a back office, who NEVER came out to deal with the matter. She just sat in her office and negotiated compensation via Receptionist. Clearly manager is an IDLE person, who should not be paid for the job she IS'NT doing. WE WILL NOT RETURN TO THIS HOTEL.
2023년 10월에 1박 숙박함
답변 제공: Viktoriya 님, 2023년 10월 21일
Good Afternoon,Thank you for taking the time to share your feedback with us.Please, accept our sincere apologies regarding the issues you faced during your stay with us.The feedback of our guests is of utmost importance as it helps us to improve both our service and facilities.Sincerely,ViktoriyaDuty Manager

8/10 - 좋아요

A

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place
Great place not too far from Heathrow
2023년 10월에 1박 숙박함
답변 제공: Viktoriya 님, 2023년 10월 21일
Good Afternoon,Thank you for taking the time to share your feedback with us.We are pleased to see that your stay with us was satisfactory.Thank you,ViktoriyaDuty Manager

10/10 - 훌륭해요

Mick

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Viktoriya 님, 2023년 10월 21일
Good Afternoon,Thank you for taking the time to share your feedback with us.We are pleased to see that your stay with us was satisfactory.Thank you,ViktoriyaDuty Manager

8/10 - 좋아요

Peter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Don't forget to visit Stoke Poges.
Location and experience in the hotel was exactly as expected. I would not hesitate to book again.
2023년 9월에 2박 숙박함
답변 제공: Viktoriya 님, 2023년 10월 21일
Good Afternoon,Thank you for taking the time to share your feedback with us.We are pleased to see that your experience in our hotel was satisfactory.Thank you,ViktoriyaDuty Manager

10/10 - 훌륭해요

Phillip

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location
2023년 10월에 1박 숙박함
답변 제공: Viktoriya 님, 2023년 10월 21일
Good Afternoon,Thank you for taking the time to share your feedback with us.We are pleased to see that your stay with us was satisfactory.Thank you,ViktoriyaDuty Manager

8/10 - 좋아요

Kevin

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
lovely peaceful Hotel, kettle was full of scale and tv not very big but apart from that it was a lovely Hotel
2023년 9월에 1박 숙박함
답변 제공: Viktoriya 님, 2023년 10월 21일
Good Afternoon, Thank you for taking the time to complete our online survey.Please, accept our sincere apologies regarding any issues faced during your stay with us.Thank you,ViktoriyaDuty Manager

6/10 - 괜찮아요

ZIV AUTOMATION

출장 여행
Hotel OK, small pool, accommodation tired. Restaurant (Bar / Bistro) pricey for the type of food in all honesty
2023년 9월에 2박 숙박함
답변 제공: Viktoriya 님, 2023년 10월 21일
Good Afternoon, Thank you for taking the time to share your feedback with us.Please, accept our sincere apologies regarding any inconvenience experienced during your stay with us.Thank you,ViktoriyaDuty Manager

10/10 - 훌륭해요

Steven

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
1 night stop over
a 1-night stop before an early flight out of Heathrow the next morning. Great hotel, friendly staff, I mainly stayed here as it was England's Euro '96 team Hotel! Only downside was the leisure club was closed on that day, but that cant be helped.
2023년 7월에 1박 숙박함
답변 제공: Viktoriya 님, 2023년 10월 21일
Good Afternoon,Thank you for taking the time to share your feedback with us.We are pleased to see that your stay with us was satisfactory.Thank you,ViktoriyaDuty Manager

8/10 - 좋아요

Stephen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice but in need of investment
When checking in we had an extremely polite, friendly and charming member of staff. Made us feel that nothing was too much trouble. The room was very nice, a bit warm but fortunately the air conditioning in the room soon sorted that. The only disappointing thing was the spa, as the changing rooms, pool and sauna wee very tired and grubby. Two of the three showers also didnt work properly,
2023년 9월에 1박 숙박함
답변 제공: Viktoriya 님, 2023년 10월 21일
Good Afternoon,Thank you for taking the time to share your feedback with us.Please, accept our sincere apologies regarding the issues you faced during your stay with us.Moreover, we are pleased to see that our team was attentive towards your needs.Thank you,ViktoriyaDuty Manager

10/10 - 훌륭해요

Umair

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent
Amazing experience, helpful and friendly staff memebers. Clean room with all amenities.
2023년 9월에 1박 숙박함
답변 제공: Viktoriya 님, 2023년 10월 21일
Good Afternoon, Thank you for taking the time to share your feedback with us.We are pleased to see that your stay with us was satisfactory and our team was friendly.We are looking forward to welcome you again!Thank you,ViktoriyaDuty Manager

8/10 - 좋아요

Chris

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Viktoriya 님, 2023년 10월 21일
Good Afternoon,Thank you for taking the time to share your feedback with us.We are pleased to see that your stay with us was satisfactory.We are looking forward to welcome you again!Thank you,ViktoriyaDuty Manager

4/10 - 별로예요

Shabbir

연인과의 여행, 출장 여행
별로예요: 숙박 시설 상태 및 시설
Didn’t get required room
2023년 9월에 1박 숙박함
답변 제공: Viktoriya 님, 2023년 10월 21일
Good Afternoon, Thank you for taking the time to share your feedback with us.Please, accept our sincere apologies regarding the issues you faced during your stay with us.Thank you,ViktoriyaDuty Manager

10/10 - 훌륭해요

Yasmin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함

8/10 - 좋아요

STEVEN

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Very beautiful setting. Friendly staff and very clean. Very goodbreakfast. Croissants were very good. No wifi in the room unless you upgrade. Spa a litlle oldish but clean. No shower nearby the pool or sauna. Must go back and forth to changing room to do so. We had a very good stay and will come back.
2023년 9월에 1박 숙박함
답변 제공: Viktoriya 님, 2023년 10월 21일
Good Afternoon, Thank you for taking the time to share your feedback with us.We are pleased to see that your stay with us was satisfactory.Thank you,ViktoriyaDuty Manager

8/10 - 좋아요

Paul

2023년 9월에 1박 숙박함
답변 제공: Viktoriya 님, 2023년 10월 21일
Good Afternoon,Thank you for taking the time to share your feedback with us.We are pleased to see that your stay with us was satisfactory.Thank you,ViktoriyaDuty Manager

10/10 - 훌륭해요

Rob

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great quality and value
Beautiful surroundings, excellent evening meal, clean and tidy pool area with lovely staff.
2023년 9월에 1박 숙박함
답변 제공: Viktoriya 님, 2023년 10월 21일
Good Afternoon,Thank you for taking the time to share your feedback with us.We are pleased to see that your stay with us was satisfactory.We are looking forward to welcome you again!Thank you,ViktoriyaDuty Manager

6/10 - 괜찮아요

James

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Viktoriya 님, 2023년 10월 21일
Good Afternoon, Thank you for taking the time to complete our online survey.Thank you,ViktoriyaDuty Manager

6/10 - 괜찮아요

Mark

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel and staff were good, however the booking process with Expedia was not good. I requested and believed that I had pre paid for breakfast only to be told before going to breakfast that it was not paid
2023년 9월에 1박 숙박함
답변 제공: Viktoriya 님, 2023년 10월 21일
Good Afternoon,Thank you for taking the time to share your feedback with us.We are pleased to see that your stay with us was satisfactory.Please, accept our sincere apologies regarding any inconvenience experienced.Thank you,ViktoriyaDuty Manager

10/10 - 훌륭해요

Lorraine

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Viktoriya 님, 2023년 10월 21일
Good Afternoon,Thank you for taking the time to complete our online survey.We are pleased to see that your stay with us was satisfactory.Thank you,ViktoriyaDuty Manager

10/10 - 훌륭해요

Sam

2023년 8월에 1박 숙박함
답변 제공: Viktoriya 님, 2023년 10월 21일
Good Afternoon,Thank you for taking the time to share your feedback with us.We are pleased to see that your stay with us was satisfactory.Thank you,ViktoriyaDuty Manager

10/10 - 훌륭해요

Rodica

Good value for money and very friendly staff!
2023년 8월에 2박 숙박함
답변 제공: Viktoriya 님, 2023년 10월 21일
Good Afternoon,Thank you for taking the time to share your feedback with us.We are pleased to see that your stay with us was satisfactory.Thank you,ViktoriyaDuty Manager

10/10 - 훌륭해요

Pamela

2023년 7월에 13박 숙박함
답변 제공: Viktoriya 님, 2023년 10월 21일
Good Afternoon,Thank you for taking the time to share your feedback with us.We are pleased to see that your stay with us was satisfactory.Thank you,ViktoriyaDuty Manager

6/10 - 괜찮아요

Hugh

출장 여행
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Not great
Room I was given had little to no phone signal and little to no WiFi bars, meaning it kept dropping off and it took me twice as long to finish off my work for the day. The room was also hotter than the sun, with a window that barely opened. Whilst a fan was in the room, no plug sockets were by the bed meaning the fan had to be miles away, with little benefit provided. Pool and gym were very dated and very limited and no towels provided from what I could see so first time I used it I had to go back wet, second time I had to take a towel from the room. No bags for swimwear either.
2023년 8월에 1박 숙박함
답변 제공: Viktoriya 님, 2023년 10월 21일
Good Afternoon,Thank you for taking the time to share your feedback with us.Please, accept our sincere apologies regarding the issues you faced during your stay with us.Thank you,ViktoriyaDuty Manager

8/10 - 좋아요

Andrei

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property and staff have been great and very sociable. Will visit again for definite and highly recommend .
2023년 7월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect one year anniversary night.
It was our anniversary night and the hotel staff decorated our room so nice! My wife was very happy. The services and staff were all excellent. We really enjoyed the leisure centre especially the hot tub. One improvement would be to have a fridge in the rooms and an AC. It gets very warm in the rooms in the Summer.
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Toby

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very pleasant stay.
Very easy and straightforward. Pleasant, friendly welcome. Nice clean room. Lovely location.
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

R

2023년 8월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent stay
Great hotel, lovely location, air con, large room, comfy bed, gym & pool. I didn't eat here so can't comment except the smell from the restaurant was great! Would 100% return, thanks Mark & Kate in reservations & the reception team.
2023년 8월에 1박 숙박함

8/10 - 좋아요

Anthony

2023년 7월에 5박 숙박함

10/10 - 훌륭해요

Steven

2023년 7월에 2박 숙박함

8/10 - 좋아요

Leeonnie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I had a wonderful stay at Burnham beeches hotel. The staff were very friendly, helpful, patient and accommodating. I stayed in a superior room and I'd recommend this room over the Classic and Georgian rooms in the other side of the building. My room was spacious, airy, bright, clean and the bed was comfortable. Good amenities - toiletries and snacks were provided too. The food was good quality - fresh, tasty and reasonably priced (although I thought the dessert was a expensive for the portion). The breakfast was of high quality and was tasty overall (eggs made to order) It was pretty accessible if driving or taking a taxi from Burnham station (it costs around £6). Overall the hotel could do with a refresh (e.g., a coat of paint and a carpet clean) in certain areas but my room itself was very clean. Don't let first appearances put you off as parts of the building look a little tired in places but overall it is a nice hotel and I had a lovely stay. All the staff were lovely - especially Cheryl (MVP), Ian and Lucie and eager to help you in whichever way they can. One of the better hotels in the area and I would definitely return for another stay. Relatives stayed in nearby hotels and they were less than positive about their stay so I'd recommend over some of their main competitors. No shops nearby so bring these with you or stop off at the local Tesco on your way.
2023년 7월에 2박 숙박함

10/10 - 훌륭해요

Debra

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A lovely hotel, very comfortable bed and it was lovely and peaceful even though there were a lot of guests. I was on my own staying and it felt very safe, would definitely stay again.
2023년 7월에 1박 숙박함