외관

아쿠아스타 인 여행 후기

2 out of 5
아쿠아스타 인
110 Post Road, Westerly, RI

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 329개 이용 후기 중 82개" "
평점 8 - 좋아요. 329개 이용 후기 중 115개" "
평점 6 - 괜찮아요. 329개 이용 후기 중 68개" "
평점 4 - 별로예요. 329개 이용 후기 중 34개" "
평점 2 - 너무 별로예요. 329개 이용 후기 중 30개" "

7.4/10

청결 상태

7.8/10

직원 및 서비스

7.2/10

편의 시설/서비스

7.0/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

6/10 - 괜찮아요

Crystal

2024년 2월에 1박 숙박함
답변 제공: Managment 님, 2024년 3월 20일
Thank you for your feedback.

4/10 - 별로예요

David

좋아요: 청결 상태, 직원 및 서비스
Room 111 :The TV did not work . I did not sleep well because he heating /ac unit was very loud . the exterior was door did not close will and had a gap that let the cold air in .
2023년 12월에 1박 숙박함

8/10 - 좋아요

Frank

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Its was quiet
2023년 11월에 2박 숙박함
답변 제공: Managment 님, 2023년 12월 4일
Thanks for your feedback.

10/10 - 훌륭해요

Elizabeth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Managment 님, 2023년 11월 5일
Thanks for your feedback.

8/10 - 좋아요

Jessica

2023년 10월에 1박 숙박함
답변 제공: Managment 님, 2023년 11월 5일
Thanks for your feedback.

10/10 - 훌륭해요

Donald

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice Hotel
We enjoyed our two-night stay at Aquastar Inn. It was what we expected and as described.
2023년 10월에 2박 숙박함
답변 제공: Managment 님, 2023년 10월 30일
Thanks for your feedback.

8/10 - 좋아요

Mikaela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Managment 님, 2023년 10월 24일
Thanks for your feedback.

10/10 - 훌륭해요

Joanne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Managment 님, 2023년 10월 24일
Thanks for your feedback.

8/10 - 좋아요

Gregory

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place is a gem! It's small, private, quiet, and suited our purposes very well. The bathroom was updated and pristine, and the bedding and linens were fresh and comfortable. We were there mid-October and the pool was closed, but the pool area and grounds were charming. The staff were friendly and very accommodating. The only reason to ding it -- and I'd give it 4.5 stars if I could - is the wifi connection. It worked sometimes, but I often work while I travel and it wasn't reliable enough for that. Sometimes it took 4 or more tries to log on and forever to buffer; the second night when there were more patrons, I just couldn't log on. If you don't need wifi, it's perfect.
2023년 10월에 2박 숙박함
답변 제공: Managment 님, 2023년 10월 24일
Thanks for your feedback and sorry for your inconvience.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스
Not that great
Clean the first day, but when we came back the maid never showed up to do anything. Had to call owner to get fresh towels and took our own trash out. Way too expensive for what we experienced.
2023년 10월에 2박 숙박함
답변 제공: Managment 님, 2023년 10월 17일
Sorry for your inconvenience.

10/10 - 훌륭해요

migdalia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Ellen

2023년 10월에 2박 숙박함

8/10 - 좋아요

brenda

didn’t like that they only had a shower
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

MISTI 님, Lancaster

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함

6/10 - 괜찮아요

Beverly

단체 여행
좋아요: 청결 상태, 직원 및 서비스
The bed and pillows were not good. The bed was too soft and the pillows were too bulky. The price was too high for what the accommodations offered.
2023년 9월에 1박 숙박함
답변 제공: Managment 님, 2023년 9월 26일
Thanks for your feedback and sorry for your inconvience.

6/10 - 괜찮아요

Robert

2023년 9월에 1박 숙박함
답변 제공: Managment 님, 2023년 10월 7일
Thanks for your feedback

8/10 - 좋아요

Jacob

Passable
Unremarkable
2023년 9월에 1박 숙박함
답변 제공: Managment 님, 2023년 9월 16일
Thanks for your feedback.

10/10 - 훌륭해요

Christine

2023년 9월에 3박 숙박함
답변 제공: Managment 님, 2023년 10월 7일
Thanks for your feedback.

4/10 - 별로예요

Donald Bieling

would not return
2023년 9월에 1박 숙박함
답변 제공: Managment 님, 2023년 9월 11일
Sorry for your inconvience and thanks for your feedback.

8/10 - 좋아요

philip

좋아요: 직원 및 서비스
2023년 9월에 1박 숙박함
답변 제공: Managment 님, 2023년 9월 14일
Thanks for your feedback.

6/10 - 괜찮아요

Melanie

별로예요: 숙박 시설 상태 및 시설
This hotel was barely better than a motel six and was $200 a night. The room had several spots in disrepair such as open area in tile on side of toilet base. The linen on top of the bed was full of pills. Overall, it was just shabby looking.
2023년 9월에 1박 숙박함
답변 제공: Managment 님, 2023년 9월 11일
Sorry for your inconvience and thanks for your feedback.

8/10 - 좋아요

Robert

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Quiet spot a couple miles away from the beaches clean well maintained .mattress could be a little better but not horrible . staff excellent sunshine was great
2023년 9월에 3박 숙박함
답변 제공: Managment 님, 2023년 9월 5일
Thanks for your feedback.

10/10 - 훌륭해요

Robert

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Looks like someone invested some money in updating this motel. Nice job.
2023년 9월에 3박 숙박함
답변 제공: Managment 님, 2023년 9월 5일
Thanks for your feedback.

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 직원 및 서비스
Too Bad
We really liked the location. At first glance it was great. Then we noticed things about our room. First after getting in our room at 3:30, but at around 8:45 we noticed we only had almost no toilet paper. I called the office and talked to someone and just started talking to someone else and hung up, no toilet paper. The next morning we went out for breakfast and bought toilet paper. We returned later to find the trash was taken, left 2 rolls of toilet paper, The beds had the comforter pulled up over the unmade beds. My grandaughter found old trash under the bed. The bathroom was not cleaned. The coffee maker was not cleaned, left as is. Horrible maid service. I am usually a big tipper, however I only left $3.00 which I felt was too high. If going to stay there bring your own soap, shampoo and don't expect very goog service. It's sad, this could be a great place to stay in South County R.I. Great location to all the beaches, plenty of food locations etc. Has a pool we didn't use, but looked nice. So much potential.
2023년 8월에 2박 숙박함
답변 제공: Management 님, 2023년 8월 28일
Thank you for sharing your feedback regarding your recent stay with us. We sincerely appreciate your honest assessment of your experience, and we're sorry to hear about the issues you encountered during your visit. We're pleased to hear that you enjoyed our hotel's location and the convenience it offers. However, we deeply regret the inconveniences you faced with the room's cleanliness and amenities. Please accept our sincerest apologies for the lapses in service you described. This is not the standard we strive to uphold, and your feedback will be used to address these shortcomings and prevent them from occurring in the future. We're particularly concerned about the housekeeping oversights you encountered. We are taking immediate steps to retrain our housekeeping staff to ensure thorough and consistent cleaning of all guest rooms and amenities. We are also reinforcing our communication procedures to avoid any disconnects between the front desk and our guests' requests. We understand the importance of a well-maintained and comfortable environment for our guests, and we're committed to making the necessary improvements. We truly appreciate your understanding and patience in sharing your observations with us. Thank you again for your feedback

10/10 - 훌륭해요

Yadira

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice stay
2023년 7월에 1박 숙박함
답변 제공: Managment 님, 2023년 8월 28일
Thanks for your feedback.

6/10 - 괜찮아요

TINA

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Rooms
The tv was small hard for everyone to watch it from different parts of the room. The bed were small to fit 2 ppl per bed. The bed were not comfortable. Pillows were very uncomfortable cheapest pillows ever. Also, sheets and towels were stained. I guess this is the difference between a motel vs. a hotel. Other than that it was OK.
2023년 8월에 1박 숙박함
답변 제공: Managment 님, 2023년 8월 14일
Thanks for your feedback and sorry for your inconvience.

4/10 - 별로예요

Christopher

가족 여행
별로예요: 청결 상태, 객실의 편안함
2023년 8월에 2박 숙박함
답변 제공: Managment 님, 2023년 8월 14일
Thanks for your feedback.

10/10 - 훌륭해요

Sarah

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We enjoyed the pool immensely. It was sparkling clean and nicely located in the sun. We went for a night swim and it was lit up with different colors. The shower and tv in the room were nice. Room included a mini frig, micro and mini coffee maker. A better brand of coffee and larger coffee maker would have been good but I brought my own coffee. The make up removing wipes were a nice touch. The beds were very comfortable and air conditioner nice and cold. Curtains kept out light. My party slept well. my kids played wiffle ball in this beautiful grassy area. Price was right for the rooms and drove to the state beach each day. No issues except a small leak when there was a torrential downpour one night.
2023년 8월에 2박 숙박함
답변 제공: Managment 님, 2023년 8월 14일
Thanks for your feedback.

8/10 - 좋아요

Liliane

출장 여행
좋아요: 청결 상태
This is a very basic motel experience. It was clean and no frills. Basic bed and bathroom. I only needed it to sleep so it was fine. The TV was a mystery. When I asked the front desk she said I had to unplug and then plug it back in every time I wanted to use it. This worked but was a pain in the ass and really should be fixed.
2023년 8월에 1박 숙박함
답변 제공: Managment 님, 2023년 8월 14일
Thanks for your feedback and sorry for your inconvenince.

2/10 - 너무 별로예요

Lynn

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Gross conditions.
The check in person was lovely. That is where the positivity ended. The first room we were given reeked of smoke. So we were moved. The second room was gross. The sheets on one bed were stained. There was a dead bug in one of the picture frames and the shower was moldy. The room had mismatched banged up furniture, a desk with no chair, and saggy beds. It was too late in the evening to find another place to stay but I couldn't wait to get home and take a long shower.(I tried to leave photos below, but they wouln't upload)
2023년 8월에 1박 숙박함
답변 제공: Managment 님, 2023년 8월 14일
Thanks for your feedback. Sorry for your inconvience.

10/10 - 훌륭해요

Jeffrey

2023년 8월에 1박 숙박함
답변 제공: Managment 님, 2023년 8월 28일
Thanks for your feedback.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent stay
The place is clean, staff was helpful and the pool was great. Definitely would stay there again
2023년 7월에 2박 숙박함
답변 제공: Management 님, 2023년 8월 4일
Thank you for staying with us! We are glad you enjoyed your stay and hope you will book with us again! Have a wonderful day.

6/10 - 괜찮아요

Scott

2023년 7월에 1박 숙박함
답변 제공: Managment 님, 2023년 8월 14일
Thanks for your feedback.

10/10 - 훌륭해요

Catherine

좋아요: 청결 상태, 숙박 시설 상태 및 시설
I think the place was great. I think Expedia gives a different amount when booking than what was charged. $15/day difference. Unfortunate that Expedia could care less. I would definitely go back but I wouldn't use Expedia to book.
2023년 7월에 3박 숙박함
답변 제공: Management 님, 2023년 8월 4일
Thank you for staying with us! We are glad you enjoyed your stay and hope you will book with us again! Have a wonderful day.

8/10 - 좋아요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: Managment 님, 2023년 7월 22일
Thanks for your feedback.

10/10 - 훌륭해요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Managment 님, 2023년 7월 22일
Thanks for your feedback.

6/10 - 괜찮아요

Sherri

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Mediocre service but pricy
The hotel itself is pleasant. Nights were quiet and the pool was never crowded. The room was clean when we arrived and housekeeping the next morning was fantastic complete with nicely folded towels and mints on the bed. After the first day housekeeping services went downhill. I accidentally spilled ketchup on the sheet and it was never changed. I had to ask for towels every other day and the bathroom was never touched there was sand in the shower that remained there when we left. The floors were laminate and covered with sand and general debris from going in and out and they were never swept. I try to be accommodating for the house keeping staff by putting the trash all together and they would empty the trash and leave no bags to replace the ones they took. I tipped them every day in hopes of them stepping it up a little because I know everyone is over worked but they really didn’t do much to help keep our room clean and we were there for 7 days.
2023년 7월에 7박 숙박함
답변 제공: Managment 님, 2023년 7월 22일
Sorry for your inconvenience and thanks for your feedback.

10/10 - 훌륭해요

Julia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Safe and convenient good price
2023년 7월에 1박 숙박함
답변 제공: Managment 님, 2023년 7월 20일
Thanks for your feedback.

8/10 - 좋아요

ANDREW

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean and very nice room , ice machine was not working was the only issue.
2023년 7월에 1박 숙박함
답변 제공: Managment 님, 2023년 7월 20일
Thanks for your feedback.

6/10 - 괜찮아요

Yennifer

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: Managment 님, 2023년 7월 20일
Thanks for your feedback.

8/10 - 좋아요

Victor

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Place is nice
2023년 7월에 2박 숙박함
답변 제공: Managment 님, 2023년 7월 20일
Thanks for your feedback.

10/10 - 훌륭해요

Jennifer

2023년 6월에 1박 숙박함
답변 제공: Management 님, 2023년 8월 4일
Thank you for staying with us! We are glad you enjoyed your stay and hope you will book with us again! Have a wonderful day.

10/10 - 훌륭해요

Kevin

2023년 6월에 1박 숙박함
답변 제공: Managment 님, 2023년 7월 20일
Thanks for your feedback.

8/10 - 좋아요

Janean 님, Frederick

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice place, good price, safe area
2023년 5월에 2박 숙박함
답변 제공: Managment 님, 2023년 5월 30일
Thanks for your feedback.

8/10 - 좋아요

Jessica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 5월에 1박 숙박함
답변 제공: Managment 님, 2023년 5월 30일
Thanks for your feedback.

8/10 - 좋아요

Kelly

2023년 5월에 1박 숙박함
답변 제공: Managment 님, 2023년 6월 17일
Thanks for your feedback.

6/10 - 괜찮아요

Theresa

가족 여행
Photos on line show the room to be bigger then what it really is. Room was nice but not what we expected
2023년 5월에 1박 숙박함
답변 제공: Managment 님, 2023년 5월 17일
Thanks for your feedback.

10/10 - 훌륭해요

Shirley 님, Pittsfield

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean and nice. Near stores and the beach
2023년 5월에 1박 숙박함
답변 제공: Managment 님, 2023년 5월 14일
thanks for your feedback.

10/10 - 훌륭해요

Thomas

2023년 4월에 1박 숙박함
답변 제공: Managment 님, 2023년 5월 4일
Thanks for your feedback.

10/10 - 훌륭해요

Dianna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place is in an excellent location for me.
2023년 3월에 3박 숙박함
답변 제공: Managment 님, 2023년 4월 15일
Thank you for your feedback.