Double Room, 2 Double Beds Non Smoking | 고급 침구, 객실 내 금고, 각각 다른 스타일의 인테리어, 각각 다르게 가구 비치

데이즈 인 바이 윈덤 메드퍼드 여행 후기

2 out of 5

이용 후기

5.4
평점 10 - 훌륭해요. 342개 이용 후기 중 36개" "
평점 8 - 좋아요. 342개 이용 후기 중 63개" "
평점 6 - 괜찮아요. 342개 이용 후기 중 82개" "
평점 4 - 별로예요. 342개 이용 후기 중 83개" "
평점 2 - 너무 별로예요. 342개 이용 후기 중 78개" "

6.2/10

청결 상태

6.6/10

직원 및 서비스

5.0/10

편의 시설/서비스

5.2/10

숙박 시설 상태 및 시설

6.0/10

친환경

이용 후기

8/10 - 좋아요

Jesse

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 4박 숙박함

4/10 - 별로예요

Miriam

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스
The lobby smelled like old food. Only 2 double beds available on the 1st floor. Heating unit ran constantly. Narrow hall. Hard to get luggage in and out of the room
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 20일
Hello Miriam,We appreciate your feedback on the lobby odor and room accommodations. It's valuable to hear about your experience, as we strive to improve our services continuously. Your comments will be shared with our team for their review and future consideration.

6/10 - 괜찮아요

gary

연인과의 여행
별로예요: 편의 시설/서비스
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 20일
Hello gary,We're saddened to hear that your recent stay with us didn't meet your expectations. We value your opinion and encourage you to reach out to our hotel directly so we can address any concerns you may have had. Your satisfaction is our top priority and we'd be grateful for the opportunity to make things right.

10/10 - 훌륭해요

Steve

가족 여행
좋아요: 청결 상태, 직원 및 서비스
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 8일
Hello Steve,Thank you for choosing our hotel! We are delighted to hear that you had a great experience during your stay. We strive to provide excellent service and a comfortable atmosphere for our guests. If you have any further feedback or comments, please do not hesitate to reach out to us. We hope to welcome you back in the future for another exceptional stay.

10/10 - 훌륭해요

michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was safe, convenient, parking was easy and it was quiet.
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 18일
Hi Michael,We appreciate your sharing how we met your expectations with our friendly services, and the cleanliness of our guest rooms and we are delighted to learn you enjoyed the comfortable accommodations and convenient location. Your positive ratings are great, and we hope to impress you again during your next visit to the area.

8/10 - 좋아요

Frank

2023년 10월에 4박 숙박함
답변 제공: Manager 님, 2023년 11월 1일
Hello Frank,Thank you for taking the time to share your experience at our hotel. We appreciate your positive rating and value your feedback. We apologize for any inconveniences you may have faced during your stay. Please feel free to reach out to our management team to further discuss your concerns.

10/10 - 훌륭해요

robert

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was fantastic, Nice breakfast included. nice location. Not a 4 star hotel, but a very good motel
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 13일
Hi Robert,It is extremely rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a good breakfast service , great location and comfortable accommodations. We are overjoyed to hear that you had a good time with us, and we thank you for sharing your experience!

6/10 - 괜찮아요

John 님, Camas

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 26일
Hello John,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

10/10 - 훌륭해요

Ken

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
For the price it was all you would expect. The staff was very helpful and nice.
2023년 7월에 2박 숙박함
답변 제공: Manager 님, 2023년 7월 29일
Hi Ken,I am so happy to learn that you enjoyed our hospitality, service, and accommodations. It is rewarding to hear that we have succeeded in making your stay pleasant and that you experienced no difficulties with our services or amenities. Your compliments on our hardworking staff mean a lot to us. We are so glad that your stay was enjoyable, and we look forward to seeing you again!

8/10 - 좋아요

Paula

2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 8일
Hello Paula,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

6/10 - 괜찮아요

Linda

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Run down. Hall ways very run down. Rooms were just ok but semi clean. Stayed on the 3rd floor. AC was not on at all. Room was really hot. AC does work but small.
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 4일
Hello Linda, Thank you for taking the time Your feedback is especially important to us, and I am saddened to hear of your experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 - 훌륭해요

Stella

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great service, room amenities!
2023년 6월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 30일
Hello Stella,Thank you for being a valued guest and for providing us the feedback regarding our service and also our room. We hope you'll return someday to see how we are continuously improving in order to better serve our guests.

6/10 - 괜찮아요

Janet 님, Salem

좋아요: 직원 및 서비스
Staff was good, property was worn out
2023년 6월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 28일
Hello Janet, Thank you for sharing how we have provided you with clean accommodations and friendly services during your stay. We appreciate your honest feedback and are sorry to learn our older building didn't fully meet your needs aesthetically. We thank you for your business and helpful feedback and hope to be of service to you again with a future stay

8/10 - 좋아요

Beverly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 2박 숙박함
답변 제공: Manager 님, 2023년 6월 24일
Hello Beverly,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.

4/10 - 별로예요

Heidi

별로예요: 숙박 시설 상태 및 시설
Breakfast ended at 9. Missed it by a few minutes. Place was rundown . Room was set up for a king size bed, but there were only queens. Get rid of the fake flowers in our room
2023년 6월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 19일
Hello Heidi, Thank you for sharing how we have provided you with clean accommodations and friendly services during your stay. We appreciate your honest feedback and are sorry to learn our older building didn't fully meet your needs aesthetically. We thank you for your business and helpful feedback and hope to be of service to you again with a future stay

10/10 - 훌륭해요

Janeth S

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quick check in
2022년 8월에 1박 숙박함
답변 제공: Manager 님, 2022년 9월 2일
Hello Janeth S,Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our hotel. We hope you will return so that we can provide you an even superior experience.

2/10 - 너무 별로예요

Russell

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not great!
I've stayed in nicer hotels in third world countries. Towels had brown stains, carpet was sticky, room was scorching hot when i arrived and cooled down eventually with a very underpowered in wall ac. I tried to check into a hotel down the street because that was the one i was planning on staying at. Due to my error the girl at the hotel said she'll hold a room for me because the one i booked was not a good place, she was right. I give this hotel no stars and may God have mercy on the owners soul.
2022년 7월에 1박 숙박함
답변 제공: Manager 님, 2022년 7월 29일
Hello Russell, Thank you for sharing this honest review and feedback about our towels and your insights regarding our room. We strive to do our very best with accommodating each and every one of our guests. We hope to see you again soon and to impress you with our continued improvements.

10/10 - 훌륭해요

Sheila S

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everyone was very nice and the location was close to the freeway, so I didn't get lost.
2022년 7월에 2박 숙박함
답변 제공: Manager 님, 2022년 7월 18일
Hello Sheila S, Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel. We thank you for the feedback regarding our location. We hope to see you again to provide you with an exceptional level of service and hospitality.

2/10 - 너무 별로예요

Dempsey

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
This place is gross
This was the worst smelling room ever the walls were smashed there was just a funky smell in the room. The pool was horrible I wish I would have gone to the motel 6 and saved almost $50 .
2022년 7월에 1박 숙박함
답변 제공: Manager 님, 2022년 7월 15일
Hello Dempsey, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. Thank you for bringing to our attention the odor in your room, with your feedback we can deep clean and return the freshness of our accommodations. We are sorry there was not a solution during your stay. We hope you will give us another chance to provide you with a superior experience the next time your travels bring you back to the area.

8/10 - 좋아요

Alejandro

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Basics stay facilities need to be upgraded
Staff was friendly and efficient the rooms were old the sliding door was not properly insulated and rain came through the door and the showerhead was old and did not work very well. Breakfast was super basic
2022년 7월에 1박 숙박함
답변 제공: Manager 님, 2022년 7월 5일
Hello Alejandro, It was a pleasure assisting you during your stay. Our rooms are cleaned by professional cleaners every check out and during these pandemic, we take extra precautions and cleaning. We can assure you that the room and everything inside has been cleaned and sanitized, but we will still make sure to have this reviewed with our cleaners.

4/10 - 별로예요

Richard

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 7월에 1박 숙박함
답변 제공: Manager 님, 2022년 7월 5일
Hello Richard, We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.,

2/10 - 너무 별로예요

Shane

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is an absolutely putrid property. Walked in after booking online and left within 10 minutes. Smell of weed and likelihood of drugs and prostitution. Never removed our bags from the vehicle. This property should not even earn a one star rating. Incredibly disturbing and disappointing!
2022년 6월에 1박 숙박함
답변 제공: Manager 님, 2022년 6월 27일
Hello Shane,I am very sorry that you smelled smoke - of any kind - at our property. We do our best to ensure that smokers do not smoke in our nonsmoking rooms or common areas, both of which results in a bad musty smell; and when a situation like this occurs, we try to address it immediately, thoroughly cleaning and disinfecting to restore the clean smell of our accommodations. Guest satisfaction is top priority at our hotel; for that reason, we truly appreciate your feedback about the guest experience at the hotel. We do not allow smoking in common areas at all and we will be implementing stricter measures in the future. Thank you.

6/10 - 괜찮아요

Noelle

단체 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
There were no accessible plugs except the one in the bathroom and the one that the lamp and fridge were plugged into. I couldn’t connect to the wifi in my room.
2022년 6월에 4박 숙박함
답변 제공: Manager 님, 2022년 6월 17일
Hello Noelle,Thank you so much for bringing to our attention the issues that you encountered with our electrical outlets. Your comfort and convenience is our top priority, as always. We will address the maintenance task right away for the benefit of our future guests, which hopefully will include yourself.

6/10 - 괜찮아요

Belinda

가족 여행
좋아요: 직원 및 서비스
So old, should be cheaper
2022년 5월에 1박 숙박함
답변 제공: Manager 님, 2022년 6월 13일
Hello Belinda,Your review and rating are greatly appreciated; though we are sad to hear that your experience was not up to your preferences and we appreciate your feedback. Our guest satisfaction is important to us and we will be using this feedback you gave us to implement improvements to ensure we offer a better experience and overall impression of our Hotel. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 - 괜찮아요

Maureen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
It’s old and they are updating but it just wasn’t very convenient
2022년 5월에 1박 숙박함
답변 제공: Manager 님, 2022년 6월 10일
Hello Maureen, Guest satisfaction is top priority at our hotel; for that reason we truly appreciate your comments regarding our hotel. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.

8/10 - 좋아요

Edna

2022년 4월에 1박 숙박함
답변 제공: Manager 님, 2022년 4월 29일
Hello Edna, We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.,

10/10 - 훌륭해요

jorge

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 3월에 1박 숙박함
답변 제공: Manager 님, 2022년 3월 30일
Hello jorge, We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.,

4/10 - 별로예요

George

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
I will not return.
2022년 3월에 1박 숙박함
답변 제공: Manager 님, 2022년 3월 9일
Hello George, Thank you for being a valued guest and for providing us the feedback regarding our hotel. Your voice is so important to us and we hope you'll return so that we may have the opportunity to provide you with a five star experience.

10/10 - 훌륭해요

Tina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 2월에 1박 숙박함
답변 제공: Manager 님, 2022년 2월 28일
It was our privilege to earn your business and we hope to host you again on your next trip.,

6/10 - 괜찮아요

Kirk

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Had to try.
I was surprised that this motel had a 4.8 rating. The bedroom wall had some kind of sticky spatter on it. The sink and tub both drained extremely slow. 2+ inches of water in the tub by the end of a short shower. One and done.
2021년 11월에 5박 숙박함
답변 제공: Manager 님, 2021년 12월 9일
Thank you for your valuable opinion regarding our shower as well as our tub. Please do come see us again.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Convenient
Comfortable, convenient location.
2021년 11월에 1박 숙박함
답변 제공: Manager 님, 2021년 11월 19일
I want to ensure that you know how much we appreciate guest feedback, it is through insights we are able to better serve our guests. Thank you for sharing regarding your experience with our location. We hope to see you again to provide you with an exceptional level of service and hospitality.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice stay
Comfortable and convenient. Personnel very nice.
2021년 11월에 1박 숙박함
답변 제공: Manager 님, 2021년 11월 17일
Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel. We thank you for the feedback regarding our hotel. We are always looking for ways to improve upon the guest experience so thank you for sharing.

8/10 - 좋아요

Siyi

좋아요: 청결 상태, 직원 및 서비스
位置非常好 离超市高速都很近
2021년 10월에 7박 숙박함
답변 제공: Manager 님, 2021년 10월 20일
Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our hotel. We strive to do our very best with accommodating each and every one of our guests. We hope to see you again soon and to impress you with our continued improvements.

4/10 - 별로예요

Marianne Louise

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property very run down, stained and shredded sheer curtains, stained lampshades, electrical wires everywhere due to some outlets not working, hallway corridor doors open all the time so vagrants wander through, migrant forest workers staying there knocking on my glass door at night, no breakfast served although internet advertisement states there is, definitely not up to standards for days inn property. The couple who runs this property (Patel) very helpful and accommodating and do not believe it is their fault. Room very overpriced for such conditions. Will not stay at any days inn again
2021년 9월에 12박 숙박함
답변 제공: Manager 님, 2021년 10월 28일
Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I do hear your suggestions for improvement and I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We hope to see you again soon and to impress you with our continuing improvements.

4/10 - 별로예요

Leslie Ann Thomas

아이를 동반한 가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
It’s scary. Did not feel safe.
2021년 10월에 2박 숙박함
답변 제공: Manager 님, 2021년 10월 13일
Thank you for taking the time to leave your feedback. I am appalled to hear that you did not feel safe during your most recent stay with us. I want to assure you that we take the security of our guests extremely seriously. We do whatever is within our control to create a peaceful, safe and hospitable environment. Your comment has been forwarded to the management and will be discussed with the security and front desk staff.

4/10 - 별로예요

Liliana

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not a clean place! 😢
2021년 10월에 2박 숙박함
답변 제공: Manager 님, 2021년 10월 11일
Guest satisfaction is our number one objective so we really appreciate the input regarding our hotel. We hope you will return so that we can provide you an even superior experience.

2/10 - 너무 별로예요

Brandy

연인과의 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The light was broke. None of the other lights in the room worked. The phone didn’t even have a cord. And there was no where to charge your phone or anything.
2021년 10월에 1박 숙박함
답변 제공: Manager 님, 2021년 10월 10일
We appreciate the time you have taken to give your feedback on your recent experience, especially with regards to our room. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

10/10 - 훌륭해요

Marcella

2021년 10월에 1박 숙박함
답변 제공: Manager 님, 2021년 10월 6일
Thank you for taking the time to share your rating of our hotel. We hope to earn your business again on your next travels.,

8/10 - 좋아요

Gabriela

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2021년 9월에 3박 숙박함
답변 제공: Manager 님, 2021년 10월 3일
We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.,

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Courteous employees and getting a room was fast.
2021년 9월에 1박 숙박함
답변 제공: Manager 님, 2021년 10월 1일
Your feedback is very welcome as it helps us to continuously grow and evolve. Thank you for sharing your honest comments pertaining to our room. We hope you'll return to see how we continue to improve our service and hospitality.

6/10 - 괜찮아요

Timothy

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Caring Staff
The people caring for the place are vary pleasant and do a good job trying to keep the place clean. Unfortunately the parking lot and the motel is beat up and needs a total gut job and redue.
2021년 9월에 1박 숙박함
답변 제공: Manager 님, 2021년 9월 4일
We appreciate that you've taken the time to share with us regarding our parking. We hope you will return so that we can provide you an even superior experience.

8/10 - 좋아요

Ricky

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Moved here because the Motel 6 we stayed in next door was a filthy dump. This place was much better.
2021년 8월에 1박 숙박함
답변 제공: Manager 님, 2021년 8월 13일
Thank you for taking the time to write such a thorough review regarding your most recent stay. We are very sorry to learn that you were not able to fully enjoy your time here due to the situation you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. Thank you again for your feedback.,

2/10 - 너무 별로예요

Richard

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Wyndham buying junk properties
Very rundown place. Noisy needs updating or demolition
2021년 7월에 1박 숙박함
답변 제공: Manager 님, 2021년 7월 30일
We appreciate the time you have taken to give your feedback on your recent experience, especially with regards to our hotel. Our goal is for every guest to have a convenient and accommodating experience so we thank you for sharing.

8/10 - 좋아요

Rebecca

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2021년 7월에 1박 숙박함
답변 제공: Manager 님, 2021년 7월 24일
We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.,

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Thought the staff was great. Hotel itself was nothing nice but worked fine as a place to sleep.
2021년 7월에 1박 숙박함
답변 제공: Manager 님, 2021년 7월 24일
I regret to hear that you weren't thoroughly impressed with our accommodations and services, though it is good to hear that you found the majority of your experience to be satisfactory. Reviews like yours are extremely helpful in our ambition to continuously improve upon the guest experience and I hope you'll return to see how we grow and evolve. I hope you will remember our attributes and return to see how we have improved.

2/10 - 너무 별로예요

Robert

2021년 7월에 1박 숙박함
답변 제공: Manager 님, 2021년 7월 18일
We really appreciate you taking the time to rate your experience with us. Please come stay with us again on your next visit to the area.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태
Not clean. Table was dirty, curtains were stained with what looked like blood. Bed spread was stained, and the walls were gross needed washed.
2021년 7월에 1박 숙박함
답변 제공: Manager 님, 2021년 7월 13일
Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I do hear your suggestions for improvement and I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We hope to see you again soon and to impress you with our continuing improvements.

4/10 - 별로예요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Rug , chairs, don’t look clean. Room smell
2021년 7월에 1박 숙박함
답변 제공: Manager 님, 2021년 7월 13일
I regret to discover that you weren't thoroughly impressed with us during your most recent stay. I assure you that we have the highest standards of cleanliness and that your comments are very important to us and are being addressed immediately with our staff. We hope you'll return someday to see how we have addressed and improved upon the issues that you have expressed, thanks to your valuable feedback.

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Overall -very shabby.
2021년 6월에 1박 숙박함
답변 제공: Manager 님, 2021년 7월 9일
It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. Through guest feedback like yours, we are better able to address such issues quickly and to thus improve the guest experience for future visitors and for your own future visits.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
2021년 6월에 1박 숙박함
답변 제공: Manager 님, 2021년 7월 6일
Thank you for taking the time to share your rating of our hotel. We hope to earn your business again on your next travels.,