숙박 시설 정면

컨트리 인 & 스위트 바이 래디슨, 노크로스, 조지아 여행 후기

2.5 out of 5

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 465개 이용 후기 중 153개" "
평점 8 - 좋아요. 465개 이용 후기 중 155개" "
평점 6 - 괜찮아요. 465개 이용 후기 중 74개" "
평점 4 - 별로예요. 465개 이용 후기 중 41개" "
평점 2 - 너무 별로예요. 465개 이용 후기 중 42개" "

7.6/10

청결 상태

8.0/10

직원 및 서비스

7.4/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

7.0/10

친환경

이용 후기

10/10 - 훌륭해요

Gail

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
everything was lovely
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Gail

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
very good
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Daniel

Service, room, entire stay excellent
2024년 3월에 3박 숙박함

6/10 - 괜찮아요

Logan

2024년 3월에 3박 숙박함

6/10 - 괜찮아요

Osman

2024년 3월에 1박 숙박함

8/10 - 좋아요

Jose

좋아요: 직원 및 서비스
2024년 2월에 1박 숙박함

8/10 - 좋아요

OSCAR

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 4박 숙박함

8/10 - 좋아요

Joshua

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
mostly good
2023년 11월에 4박 숙박함

2/10 - 너무 별로예요

Petra

2023년 10월에 2박 숙박함
답변 제공: Manish Jariwala 님, 2023년 10월 25일
Dear Petra,On behalf of our entire staff at Country Inn & Suites by Radisson Norcross we apologize for any unintended inconvenience we may have caused during your stay. Please feel free to contact me at your convenience to share specifics about your experience. It will allow me to address your concerns.Your business & consideration to stay with us is most appreciated. And we appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.

2/10 - 너무 별로예요

Zhen

연인과의 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
THE FLOOR HAS WAY TOO MANY ANTS. NO HOT WATER AT ALL. THE COFFEE MACHINE IS REALLY DIRTY. THE REFRIGERATOR IS BROKEN. THE SOAP SMELLS STINKY. THE ROOM ISN'T CLEANED WELL AND A LOT OF STUFF ARE REALLY DIRTY.
2023년 9월에 1박 숙박함
답변 제공: Manish Jariwala 님, 2023년 9월 30일
On behalf of our entire staff at Country Inn & Suites by Radisson Norcross we apologize for the concerns you shared about your experience at our hotel. I will share your feedback with my team and address the issues highlighted.Your business & consideration to stay with us is most appreciated. And, we appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.

10/10 - 훌륭해요

Ruby

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

kanza

연인과의 여행, 아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
If I could give negative stars I would! I don't write reviews but it is my duty to inform anyone thinking to book this property that the pictures provided on this page of this hotel are FALSE! This hotel is in terrible condition. Our first hotel room had bugs in the pillow, trash and food on the floor, AND the toilet exploded after one flush and the entire bathroom became flooded with dirty water. The maintenance guy told us the valve is loose and the cleaning lady told us that this is a consistent problem with many of the bathrooms on this property. We demanded a different room as we had a wedding to attend in an hour ao we can get ready and the other room was just as dirty, stained sheets with green fluid, trash on the floor and sticky carpet! We quickly got ready and packed our suitcases and left. Still trying to get our refund! We felt so unsafe at this place. If you have a family with little ones, please consider a different hotel!
답변 제공: Manish Jariwala 님, 2023년 8월 8일
Dear Kana,On behalf of our entire staff at Country Inn & Suites by Radisson Norcross we apologize for the concerns you shared about your experience at our hotel. I totally understand your frustration and feel that you shouldn’t have had this issue. While this sort of issue can occur anytime & anywhere, toilets overflowing or flooding all the time is not something we can have as an ongoing issue as that would tremendously hurt the business and potentially damage the asset. Unfortunately, someone chose to throw credit cards in the toilet and that caused the issue. The issue was addressed as soon as you moved. We moved you to another room right away to make sure that you have space to get ready for the event. I understand you got ready and handed the keys to the front desk agent as you were leaving for the event. Seeing you needed to be somewhere we didn’t want to hold you to gather feedback or request an opportunity to make it right. I will check the room you were hosted in. In relation to the charges, while this is prepaid and non-refundable bookings, we will not charge you for the stay. Please reach out to Expedia to request a refund. If there are any issues, please feel free to contact me directly.Your business & consideration to stay with us is most appreciated. And we appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.

10/10 - 훌륭해요

Jade

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great value for what’s needed
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Mariana

2023년 7월에 4박 숙박함

10/10 - 훌륭해요

JANAI

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 2박 숙박함

6/10 - 괜찮아요

Janet

좋아요: 직원 및 서비스
2023년 6월에 6박 숙박함
답변 제공: Manish Jariwala 님, 2023년 7월 3일
Dear Janet,On behalf of our entire staff at Country Inn & Suites by Radisson Norcross thank you for your time to review your stay. I would love to gather any additional feedback from you as that would help me and my team to extend a memorable stay. Please accept my apology for any inconvenience we may have cause during your stay. Your business & consideration to stay with us is most appreciated.

6/10 - 괜찮아요

Darshell

2023년 2월에 3박 숙박함
답변 제공: Manish Jariwala 님, 2023년 6월 29일
Dear Darshell,On behalf of our entire staff at Country Inn & Suites by Radisson Norcross we apologize for the concerns you shared about your experience at our hotel. If time permits at your end I would like to connect with you to gather specific feedback so that I can address it. Please can I request you to contact me directly at the hotel at your convenience.Your business & consideration to stay with us is most appreciated. And, we appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.

8/10 - 좋아요

Admilcar

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함

8/10 - 좋아요

Admilcar

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함

2/10 - 너무 별로예요

Thomas

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Gross
Run down and gross
2023년 6월에 3박 숙박함
답변 제공: Manish Jariwala 님, 2023년 6월 29일
Dear Thomas, On behalf of our entire staff at Country Inn & Suites by Radisson Norcross we apologize for the concerns you shared about your experience at our hotel. I shall look into the area you are referring to and attend to it with my team. Your business & consideration to stay with us is most appreciated. And, we appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.

10/10 - 훌륭해요

Sarah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location
2023년 6월에 5박 숙박함

6/10 - 괜찮아요

Reshunda

좋아요: 직원 및 서비스
The prices & the front desk staff was wonderful, & affordable.
2023년 5월에 2박 숙박함
답변 제공: Manish Jariwala 님, 2023년 5월 29일
Dear Reshunda,Thank you for sharing your recent experience at Country Inn & Suites by Radisson Norcross. We sincerely appreciate your feedback and are happy to hear you had a great experience with us. Thank you very much for recognizing the staff & service and we are happy that you found the price to meet your expectations. We feel confident that overall we offer a great value & accommodation at a very competitive price in relation to area hotels and an exceptional service.Your business & consideration to stay with us is most appreciated. And, we appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.

8/10 - 좋아요

Susan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 5월에 1박 숙박함

2/10 - 너무 별로예요

Alicia

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hotel was very dirty, smelt strong like cigarettes so the whole time I struggled to breath as I have asthma. My daughter was really looking forward to the pool but it was closed due to being unclean go figure… next time will pay a little more for much nicer
2023년 5월에 2박 숙박함

4/10 - 별로예요

Barbara

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Much overpriced for what’s offered. Old, rusted, dirty.
2023년 4월에 2박 숙박함
답변 제공: Manish Jariwala 님, 2023년 5월 4일
Dear Barbara,On behalf of our entire staff at Country Inn & Suites by Radisson Norcross we apologize for the concerns you shared about your experience at our hotel. I shall inspect your room with my team and address all that is in our direct control to ensure a similar situation does not occur again in the future.Your business & consideration to stay with us is most appreciated. And, we appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.

8/10 - 좋아요

Richard

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 4월에 1박 숙박함

10/10 - 훌륭해요

Kirstie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Reception staff is awesome
2023년 4월에 1박 숙박함

10/10 - 훌륭해요

Julian

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Friendly staff
Front desk was very friendly and helpful. The lobby looked inviting and everything was neat and clean. The hallway on the second floor reeked of cigarette smoke. Not sure why but it was very pungent. The room, thank Goodness, did not smell of smoke. Nice place all things considered.
2023년 4월에 1박 숙박함

8/10 - 좋아요

Felix

2023년 4월에 1박 숙박함

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff is friendly and courteous. Remembered me from previous trips
2023년 3월에 1박 숙박함

10/10 - 훌륭해요

Charles

2023년 3월에 1박 숙박함

4/10 - 별로예요

Corey

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Wouldn't recommend
Hotel is very dated. Non smoking room smelled like someone was smoking before we arrived. The smell is in the old furniture.
2023년 3월에 2박 숙박함
답변 제공: Manish Jariwala 님, 2023년 3월 23일
Dear Corey,On behalf of our entire staff at Country Inn & Suites by Radisson Norcross we apologize for the concerns you shared about your experience at our hotel. We are sorry that you found trace of smoking smell. We are 100% smoke free facility. We inform guests of the policy and we take needful action whenever we come across an issue where someone is not adhering to the policy. I will look into the feedback and see if what we can do to ensure a similar situation is addressed carefully by my team.Your business & consideration to stay with us is most appreciated. We hope that upon your next visit we can exceed your expectations.

8/10 - 좋아요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Accommodating staff, friendly
2023년 3월에 1박 숙박함

8/10 - 좋아요

Jane

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very kind staff, comfortable environment. Good breakfast options! The only thing a bit off putting was having a dirty sink, side tables, and seemingly the sheets.
2023년 3월에 1박 숙박함

10/10 - 훌륭해요

Ledon

좋아요: 청결 상태
2023년 3월에 1박 숙박함

10/10 - 훌륭해요

Tekko

2023년 3월에 2박 숙박함

6/10 - 괜찮아요

Cielito

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The staff members were extremely courteous and the facilities were pretty basic, but clean. My only real complaint was the spotlight that shined into the room the entire night. We were on the bottom floor facing the back of the hotel and for whatever reason (security maybe?) there was a spotlight shining into our bedroom window. Unfortunately, the blackout curtains did not fully cover the window so if you require a pitch black room to sleep, this situation would not have been ideal.
2023년 3월에 1박 숙박함
답변 제공: Manish Jariwala 님, 2023년 3월 11일
Dear Cielito,Thank you for taking time to review and complimenting the staff and cleanliness of the hotel. We appreciate it very much. Please accept my apology for the inconvenience with the glare. I will look into it and see what needs to be done. Your business & consideration to stay with us is most appreciated. And, we appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.Regards,

10/10 - 훌륭해요

John

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff is friendly and attentive
2023년 3월에 1박 숙박함

2/10 - 너무 별로예요

Keriana

연인과의 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property literally cancelled my reservation without even calling after I advise them that my card was lost. I advise them to obtain another card and no one called.
2023년 2월에 3박 숙박함
답변 제공: Manish Jariwala 님, 2023년 2월 28일
Dear Keriana,I have tried to contact you directly to try and understand the issue & the experience. I would greatly appreciate your call back so that I can gather additional details and see if there is anything that we are missing. Part of the process the hotel tried to authorize the card on file for your stay. But the card declined. Out of courtesy we held the room until around 10pm on a busy night and then finally the room was cancelled. Like any hotel we require a valid card to guarantee the room. I am not sure why you were not able to provide alternate method of payment. Additional information would help me understand why you gave us 1 star review.Please know that your business & consideration to stay with us is most appreciated. We hope to host you in future and make it a great stay for you.Thank you,

10/10 - 훌륭해요

SYED

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 2월에 1박 숙박함

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Reasonable price and nice location. Continental breakfast, exercise room. Some nice amenities.
2023년 2월에 1박 숙박함

10/10 - 훌륭해요

Jasmine

2023년 2월에 1박 숙박함

4/10 - 별로예요

Stephen

출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
All I’m going to say is I have stayed in some nice country inn & suits and this is NOT one of them
2023년 2월에 1박 숙박함
답변 제공: Manish Jariwala 님, 2023년 2월 20일
Dear Stephen, On behalf of our entire staff at Country Inn & Suites by Radisson Norcross we apologize for the concerns you shared about your experience at our hotel. If there is additional feedback you would like to share, please feel free to reach out to me directly at the hotel. It will allow me to address the concerns/issues. Your business & consideration to stay with us is most appreciated. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.With Regards,

10/10 - 훌륭해요

John

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
It is a good price for a good location.
2023년 2월에 1박 숙박함

4/10 - 별로예요

Sommerly

출장 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 1박 숙박함
답변 제공: Manish Jariwala 님, 2023년 2월 9일
Dear Sommerly,On behalf of our entire staff at Country Inn & Suites by Radisson Norcross we apologize for any inconvenience you may have experienced at our hotel. Your business & consideration to stay with us is most appreciated. And, we appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.

2/10 - 너무 별로예요

Sergio

단체 여행, 출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I would go elsewhere, honestly.
I would stay here only if nothing else is available. Rooms are dirty, carpet in the hallway is nasty. Bathrooms are disgusting - I didn't even want to take a shower (and the water smells very strange for some reason. The lady who works at the front desk during the nightime shift is terribly rude!! Everyone else was nice, but she literally had a RBF and just had a bad attitude towards guests, for no reason. The pool is closed, maybe because of the season. The breakfast is "meh". Probably better off walking to Wendy's or Sonic next door. Or even ordering in. Parking was fine. There was a bright parking light shining into our room, so that was annoying.
2023년 1월에 2박 숙박함
답변 제공: Manish Jariwala 님, 2023년 2월 7일
On behalf of our entire staff at Country Inn & Suites by Radisson Norcross we apologize for the concerns you shared about your experience at our hotel. Particularly for the customer service experience. I will address it. Also, please trust that our breakfast is as good as any Country Inn & Suites and possibly better than comparable hotel brands. We don’t compromise in our item selections &/or offering. Although, I totally understand & respect your feedback. I will look into your room and attend to all that is in our direct control. I am grateful to your for your consideration to stay at our hotel. Your business is most appreciated. Again, we appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.

4/10 - 별로예요

Alex

출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room smelled like smoke, toilet didn’t work well, 1 guest washer dryer for whole hotel, internet constantly was down.
2023년 1월에 4박 숙박함
답변 제공: Manish Jariwala 님, 2023년 2월 3일
Dear Alex,On behalf of our entire staff at Country Inn & Suites by Radisson Norcross we apologize for the concerns you shared about your experience at our hotel. About the smell of smoke, we do our best to make sure that no guest smokes in the rooms. We convey to each guest that we are non smoking hotel and that we have a strict policy. At times we still see issues and it is too late before we gather the damage that is caused. Please pardon us.I assure you we are working diligently to ensure a similar situation does not occur again in the future.Your business & consideration to stay with us is most appreciated. And, we appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.With Regards,

6/10 - 괜찮아요

Lizbeth

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
The staff was amazing and friendly. Room clean. Property is run down and a lot of broken items in room. Mold on walls in bathroom.
2023년 1월에 1박 숙박함
답변 제공: Manish Jariwala 님, 2023년 1월 30일
Dear Lizbeth,On behalf of our entire staff at Country Inn & Suites by Radisson Norcross we apologize for the concerns you shared about your experience at our hotel. I couldn't find your reservation under the name you have on this review. If possible, please reach out to us directly at the hotel so that I can gather more information about your stay and the room you were accommodated in. It will allow us to address the issue. I wish we had the opportunity to attend to any of your needs during your stay. Your compliments for the staff and service is most appreciated. Also, I would like to assure that our rooms are clean and cared for. Like most area hotels we are not the most renovated hotel in the area. But your feedback is appreciated. I would like to share that we are considering renovating the hotel. I hope to have an opportunity to host you after the hotel is updated.Please know that your business & consideration to stay with us is most appreciated. And we appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.Regards,

10/10 - 훌륭해요

Andrea

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 1월에 2박 숙박함

10/10 - 훌륭해요

JHESSICA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Muito boa, atendentes simpaticas e quarto agradável
2023년 1월에 2박 숙박함