숙박 시설 정면

이비스 푸켓 카타 여행 후기

3 out of 5
이비스 푸켓 카타
88 8 Kata Road, Muang, Karon, Phuket

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 204개 이용 후기 중 49개" "
평점 8 - 좋아요. 204개 이용 후기 중 89개" "
평점 6 - 괜찮아요. 204개 이용 후기 중 40개" "
평점 4 - 별로예요. 204개 이용 후기 중 19개" "
평점 2 - 너무 별로예요. 204개 이용 후기 중 7개" "

8.0/10

청결 상태

8.0/10

직원 및 서비스

7.2/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
직원들이 친절하고 가격대비 훌륭하지만 룸이 좁아 하루 머물기 딱좋은 호텔임. 늦은밤 입.출국시 이용하기 딱좋은 호텔임.
2019년 10월에 1박 숙박함
답변 제공: Siriwan D. 님, 2019년 10월 18일
Thank you so much for your good feedback, hope to welcome you back in the near future

4/10 - 별로예요

실제 이용하신 고객

별로예요: 객실의 편안함
축약된 시설이지만 너무 좁음 편히 쉴 호텔은 아님
2019년 8월에 2박 숙박함
답변 제공: Siriwan D. 님, 2019년 9월 26일
Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Phuket Kata. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

4/10 - 별로예요

HEEJUNG

아쉬워요
위치는 좋았는데 숙소안 일회용품이 너무 없어서 불편했습니다 수건도 2개 뿐이고, 우리나라 모텔수준 이하인듯..... 식사도 손가는게 별로 없어요
2019년 7월에 1박 숙박함
답변 제공: Siriwan 님, 2019년 7월 29일
Dear HeeJung, Thank you for your feedback ibis brand is 3 stars hotel we provide facilities by brand standard, I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

4/10 - 별로예요

HEEJUNG

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
나름 괜찮네요
조용하긴 한데 숙소에 일회용품 비치도 없고 조금 아쉽네요
2019년 7월에 1박 숙박함
답변 제공: Siriwan 님, 2019년 7월 29일
Dear HeeJung, Thank you for your feedback , I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. and hopefully hotel came welcome you back in the future

8/10 - 좋아요

JAEHOON

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
대체로 만족
3성급 중 가장 좋은듯 객실 작음 침대 크고 편안 애머니티 없음 욕실 작음 수영장 있음 위치 좋음 욕조없음
2019년 5월에 5박 숙박함
답변 제공: Siriwan 님, 2019년 6월 17일
Thank you so much for your feed back hope to welcome you back to our hotel soon

4/10 - 별로예요

yonguk

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
아기와 함께는 비추천
위치는 좋음 아기와 함께 다른 리조트 묵기 전 거쳐가는 호텔로 1박함. 아기 침대 없고 아기 이유식 데울 수 있는 전자렌지가 없어서 아기와 함께는 불편함. 러시아 사람들 많음.
2019년 2월에 1박 숙박함
답변 제공: Siriwan 님, 2019년 2월 18일
Dear Yonguk, Thank you for taking the time to tell us about your experience at the ibis Phuket Kata. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

10/10 - 훌륭해요

soo yeol

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was nice trip
Nice place in kata. Clean pool.
2018년 12월에 4박 숙박함
답변 제공: Siriwan 님, 2019년 2월 18일
Dear Soo Yeol, We very much appreciate your comments regarding your stay at the ibis Phuket Kata. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

10/10 - 훌륭해요

JEONG 님, 한국

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
해변에서 가까운 괜찮은 호텔
저렴한 가격인데도 불구하고 시설이 너무 깨끗하고 좋았습니다. 근처에 편의점도 있고 마사지샵도 있어서 좋았습니다.
2018년 9월에 4박 숙박함

8/10 - 좋아요

dennis 님, Korea

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가성비 굳...
푸켓 클럽메드 가기전에 하루 묵었는데, 가성비 나름 훌륭함..가격에 비해 식당 음식도 생각보다 좋았음. 수영장은 작지만 이용할만 했음. 호텔앞 상가들도 다양하게 있어 쇼핑이나 식사할 만한 곳들도 꽤 있었던듯....
2018년 7월에 1박 숙박함
답변 제공: Wan 님, 2018년 8월 15일
Thank you very much for your feedback and hope to welcome you back soon

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
객실냄새가 심해요
다시는 묵지. 않을것 같습니다. 퀘퀘한 냄새는 짜증유발을 하네요. 다만 직원의 친절도는 백점입니다.
2018년 5월에 1박 숙박함

8/10 - 좋아요

JOO WON

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
객실 사이즈는 좀 작지만 불편함은 없음. 직원들이 매우 친절하고 객실 청소 상태가 매우 우수함.

8/10 - 좋아요

Soohyun 님, korea

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
neat room, best massage shop just outside the hotel(super nice). liked it overall

8/10 - 좋아요

박유경 님, 용인, 대한민국

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
합리적인 선택
가격 대비해서 전반적으로 청결하고 합리적인 서비스를 제공받았습니다. 전반적으로 만족합니다. 다음번에도 푸켓에 가게 되면 이용하고 싶은 인상을 받았습니다.

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태
실용적
모두 만족스럽지만, 객실내 시트와 수건을 두번씩이나 교체하지 않고 정돈만 해 놓아서 항의후 교체. 투숙객 대다수가 러시아인.

6/10 - 괜찮아요

Gözde

연인과의 여행
좋아요: 직원 및 서비스
Okay für wenige Tage, zu viel Russen. Massage direkt vor der Tür. Shuttle zum Strand gibt es auch. Nachtmarkt in der Nähe.
2024년 2월에 6박 숙박함
답변 제공: Ibis Phuket Kata. 님, 2024년 3월 16일
Dear valued guest, Thank you for your kind review towards our hotel and expressed your thought about your recent stay with us. We are so happy to hear that you have enjoyed your stay and that we have delivered what is best for our valued guest. At our hotel, we strive to make the best for our guest and continue to develop our service standard to ensure that we deliver the best for you. We hope to welcome you back to our hotel in the near future. Yours sincerely,

6/10 - 괜찮아요

Alexander

2024년 2월에 6박 숙박함
답변 제공: Ibis Phuket Kata. 님, 2024년 3월 31일
Dear valued guest, Thank you for your kind review towards our hotel and expressed your thought about your recent stay with us. We are so happy to hear that you have enjoyed your stay and that we have delivered what is best for our valued guest. At our hotel, we strive to make the best for our guest and continue to develop our service standard to ensure that we deliver the best for you. We hope to welcome you back to our hotel in the near future. Yours sincerely, Ibis Phuket Kata.

2/10 - 너무 별로예요

Lasse stegeager

단체 여행
별로예요: 청결 상태, 직원 및 서비스
2024년 1월에 4박 숙박함
답변 제공: Ibis Phuket Kata. 님, 2024년 3월 16일
Dear valued guest, Thank you for your kind review towards our hotel and expressed your thought about your recent stay with us. We are so happy to hear that you have enjoyed your stay and that we have delivered what is best for our valued guest. At our hotel, we strive to make the best for our guest and continue to develop our service standard to ensure that we deliver the best for you. We hope to welcome you back to our hotel in the near future. Yours sincerely,

6/10 - 괜찮아요

Angelica

좋아요: 청결 상태, 직원 및 서비스
2023년 12월에 3박 숙박함

8/10 - 좋아요

Yvonne

2023년 3월에 2박 숙박함

8/10 - 좋아요

Patrick

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설

6/10 - 괜찮아요

Dirk

좋아요: 청결 상태, 직원 및 서비스
Hotel mit Überholungsbedarf
Eins vorweg: Der Service des Hotels war top. Der lose sitzende Wasserhahn im Bad wurde direkt nach Reklamation repariert, so auch der defekte Kühlschrank. Schade das solche Dinge nicht im Vorfeld behoben werden. Die Mitarbeiter sind aber überaus freundlich und hilfsbereit. Leider wurde die Toilette am Pool von den Hinterlassenschaften betrunkener Hotelgäste nicht gereinigt. Leider zum Nachteil die Gegend, die von einer Bevölkerungsgruppe belagert ist. Rücksicht auf andere Gäste gibt es keine. Nächtliche, lautstarke Streitereien waren fast täglich zu hören. Benehmen gibt es auch keine, überall wird sich vorgedrängelt, warten scheint ein Fremdwort zu sein. Aus diesem Grund wird diese Region am Kata Beach in Zukunft gemieden.
Pool-WC
2023년 1월에 6박 숙박함

8/10 - 좋아요

Peter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Noisy, screaming kids ruin holiday.
We stayed here last year and it was ok, but very little space to put clothes and stuff. We thought things might be better this year, unfortunately still not enough space. This time there was stupid parents totally ignoring there young children screaming, and running around the pool and splashing other holiday guests. The kid’s should be in the small pool, but the parents just let the kids do what they wanted to do without any care for there safety and letting them dive in and out of the big pool. Where is the staff, who should be monitoring this behaviour.
2022년 11월에 13박 숙박함

2/10 - 너무 별로예요

serge ArmandR.

단체 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bonjour, ayant passé trois semaines à l'hôtel ibis kata j'ai été plus déçus, petits petits-déjeuners ??? toujours la même chose ou presque aucune variété le sois disant chaud étaient toujours froids plus que monotone pendant mon séjour l'établissement était en rénovation, désagréable odeurs de peintures, tiner et autres et je ne parle même pas de la propreté, inexistante, bref hôtel à bannir comment se fait- il que vous proposez un tel établissement ,bien à vous
2022년 10월에 18박 숙박함

2/10 - 너무 별로예요

Gilbert Octave

2022년 10월에 18박 숙박함

4/10 - 별로예요

serge

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 10월에 1박 숙박함

8/10 - 좋아요

Alf Harald

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 10월에 4박 숙박함
답변 제공: Ekkapol 님, 2022년 10월 13일
Dear Alf Harald,Warm greeting from ibis Phuket Kata. We are very happy that you took the time to leave us this wonderful note. We do our best to keep our customers happy and we are glad that our hard work has paid off! Thank you again for your kind words and we hope to see you again soon.Warm regards,Ekkapol Unsai - Hotel Manager

8/10 - 좋아요

Stefan

2022년 3월에 8박 숙박함
답변 제공: Hotel Management 님, 2022년 4월 6일
Dear Stefan, We very much appreciate your comments regarding your stay at the ibis Phuket Kata! We take great pride in our hotel and it’s always a pleasure to read that our guest have enjoyed the product and services we have on offer. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

10/10 - 훌륭해요

Johan

2022년 2월에 6박 숙박함

10/10 - 훌륭해요

Helena

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Man får vad man betalar för.
Service och maten var topp. Men hotellet känns gammalt och lite slitet. Luktade mögel på rummet.
2022년 1월에 7박 숙박함

8/10 - 좋아요

Taija

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was so friendly and helpful all the time. Cleaning in covid time was really good and we were taken care of excellently. Food in the hotel was very tasty
2022년 1월에 14박 숙박함
답변 제공: Siriwan Damkoh (Ms.) 님, 2022년 2월 3일
Dear Taija, Thank you very much for sharing your experience with us, and we hope your next visit will be better than the previous one. we are all looking forward to welcome you back to our hotel once again soon. Regards,

8/10 - 좋아요

Tsatsral

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Everything normal.
2022년 1월에 7박 숙박함
답변 제공: Siriwan Damkoh (Ms.) 님, 2022년 2월 3일
Dear Tsatsral, Thank you very much for sharing your experience with us, and we hope your next visit will be better than the previous one. we are all looking forward to welcome you back to our hotel once again soon.

6/10 - 괜찮아요

Munkhtur

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good
Room was clean. Hotel staff nice and helpful. Every morning has same breakfast, boring.
2022년 1월에 9박 숙박함
답변 제공: Siriwan Damkoh (Ms.) 님, 2022년 1월 23일
Dear Munkhtur, Thank you very much for your feedback Looking forward to welcome you back once again Best regards,

10/10 - 훌륭해요

Peter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Cosy hotel.
Our stay at the Ibis was fantastic. Good location, good staff the pool was a good size, plenty of umbrellas and sun beds. Quiet resort with enough restaurants nearby and the beach was only about 7 mins.
2021년 11월에 14박 숙박함
답변 제공: Siriwan Damkoh (Ms.) 님, 2021년 12월 15일
Dear Mr. Peter, Thank you so much for sharing your experience, We hope your next visit will be a pleasant stay and better than the previous one. Regards,

10/10 - 훌륭해요

Peter

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Friendly resort
We stayed here 15 nights, room is small but everything else is good. The pool is a nice size and no shortage of sun beds or umbrellas. The staff are really friendly, we had a lot of laughs,nothing to much trouble, you only have to ask.
2021년 12월에 1박 숙박함
답변 제공: Siriwan Damkoh (Ms.) Front Office Manager 님, 2021년 12월 6일
Dear Mr. Peter Russel, Thank you very much for the review and top rating for the hotel. It’s always a pleasure to read that our staffs have been able to provide good service and make a difference to your stay at the hotel. Your positive feedback will definitely be shared with the team . Looking forward to having you back at the hotel soon! Best regards,

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
good stay!
internet signal was good, pool was properly maintained, reception was helpful and friendly. i was also assigned the room as requested. thank you
2021년 11월에 2박 숙박함
답변 제공: Siriwan Damkoh (Ms.) 님, 2021년 12월 1일
Dear Valued Guest, Thank you very much for sharing your experience with us, and we hope your next visit will be better than the previous one. we are all looking forward to welcome you back to our hotel once again soon Regards, Siriwan Damkoh (Ms.) Front Office Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
พนักงานบริการดี เป็นกันเอง ที่พักสะอาด สิ่งอำนวยความสะดวกขาดฟิตเนสและรถรับ-ส่งบริการ นอกนั้นถือว่าครบถ้วน สำหรับการพักผ่อนในการท่องเที่ยว ที่พักไม่ไกลจากหาด (ถ้าเดินทางลัด) ร้านอาหารบริการเวณใกล้โรงแรมมีมากมาย โดยภาพรวมแล้วถือว่าดี เหมาะแก่การเช็คอินเข้าพัก ถ้าถามว่าจะกลับไปพักิีกรอบไหม มีโอกาสไปแน่นอนค่ะ
2021년 1월에 3박 숙박함
답변 제공: Siriwan Damkoh Ms. 님, 2021년 1월 17일
เรียนคุณลูกค้า กราบขอบพระคุณเป็นอย่างยิ่งสำหรับความคิดเห็นและข้อเสนอแนะของท่านเกี่ยวกับการเข้าพักที่ ibis Phuket Kata ทางโรงแรมรู้สึกยินดีเป็นอย่างยิ่งที่ทราบว่าท่านพึงพอใจในบริการของเรา ขอขอบพระคุณอีกครั้งที่กรุณาร่วมแบ่งปันประสบการณ์ และเราหวังว่าการมาเยี่ยมเยือนในครั้งต่อไปของท่านจะเป็นที่น่าพอใจเช่นเดียวกับที่ผ่านมา ขอแสดงความนับถือ

6/10 - 괜찮아요

Laurent

좋아요: 청결 상태, 직원 및 서비스
Vacation
Nice staff but the room was I little bit small
2020년 12월에 2박 숙박함
답변 제공: Siriwan Damkoh Ms. 님, 2021년 1월 1일
Dear Laurent, Thank you for taking the time to tell us about your experience at the ibis Phuket Kata. I am sorry that your experience did not meet your expectations regarding room size by ibis standard we couldn't change room size on this moment At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

8/10 - 좋아요

Annette

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 3월에 14박 숙박함
답변 제공: Siriwan D. 님, 2020년 3월 24일
Dear Annette, Thank you for your feedback

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Super fint hotel
Det var en ganske din oplevelse at bo 10 dage på Ibis. Lokation var helt perfekt, fine værelser og gode handle muligheder samt tæt på stranden. Det eneste minus var at morgenmaden var lidt kedelig.
2020년 2월에 11박 숙박함
답변 제공: Siriwan 님, 2020년 3월 17일
Dear Guest, Thank you so much for your feedback and will report the unsatisfaction breakfast experiences to all concerns and thank you once again for good feedback and we are all hopefully to welcome you back to our hotel once again

4/10 - 별로예요

Ole

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2020년 2월에 18박 숙박함
답변 제공: Siriwan 님, 2020년 3월 11일
Dear Guest, Thank you for your score but kindly please clarify the point that you are dissatisfaction for us to know

10/10 - 훌륭해요

Olivier

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Très bon séjour
Nous avons passé un agréable séjour à l'hotel Ibis. Certes le prix est un peu cher par rapport à la concurrence mais au moins pas de mauvaise surprise. Literie de qualité. Chambre propre. Ménage réalisé au quotidien. Piscine très agréable. Petit dej de qualité.
2020년 2월에 1박 숙박함
답변 제공: Siriwan 님, 2020년 3월 3일
Dear Guest, Thank you so much for your feedback we hopefully to welcome you back to our hotel once again

10/10 - 훌륭해요

Olivier

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
À conseiller
Hôtel impeccable. Chambres propres et confortables. Personnel agréable. Ménage effectué au quotidien. Piscine agréable. Petit déjeuner varié. Non loin de la plage, l'hôtel propose même des navettes pour s'y rendre et revenir. Seul point négatif peut-être le prix un peu cher.
2020년 2월에 1박 숙박함
답변 제공: Siriwan 님, 2020년 3월 3일
Dear Guest, Thank you so much for your feedback we hopefully to welcome you back to our hotel once again

10/10 - 훌륭해요

Ferhat

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Kalamadık ama kalmış kadar olduk
Kalamadık ama kalmış kadar olduk
2020년 2월에 6박 숙박함
답변 제공: Siriwan D. 님, 2020년 2월 25일
Dear Ferhat, We very much appreciate your comments regarding your stay at the ibis Phuket Kata. Hope hotel will able to welcome you back once again soon

6/10 - 괜찮아요

Marco 님, Alghero

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hotel in un contesto tranquillo e silenzioso,la struttura è carina e curata nella lobby , la stanza carina ma un po’ piccola specialmente se si viaggia con un bimbo piccolo per cui avendo richiesto la culla in stanza nel nostro caso non avevamo molto spazio per i bagagli ed il passeggino. Altri due aspetti negativi della stanza sono stati la presenza di sole due prese elettriche in una sola parte del letto ed in bagno una a bassa tensione adatta al solo uso della macchinetta da barba, l’altro intoppo è stata la pressione dell’acqua della doccia davvero troppo bassa,nel complesso siamo stati bene, la colazione buona e abbondante e personale gentile e disponibile
2020년 1월에 5박 숙박함
답변 제공: Siriwan 님, 2020년 2월 10일
Dear Marco, Thank you for taking the time to tell us about your experience at the ibis Phuket Kata. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

6/10 - 괜찮아요

Narendra

좋아요: 청결 상태, 직원 및 서비스
We liked the location of hotel. Breakfast was really nice. Staff was friendly. Room could have been better. No shampoo, dental kits etc were provided.
2019년 12월에 3박 숙박함
답변 제공: Siriwan D. 님, 2020년 1월 14일
Dear Narendra, We very much appreciate your comments regarding your recent stay at the ibis Kata. ibis is a limited service economy hotel provide great accommodation at an extremely competitive price point. Unfortunately some amenities are not available in ibis brand like dental kits and we have available soap and shampoo 2 in 1 in the bathroom. On the contrary we are glad to learn that you liked the location & friendly staff and our breakfast.

6/10 - 괜찮아요

Görgen

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Medelmåttig
Blev besviken. Lite slitet hotell. Väldigt lyhört. Man hör allt som sker i korridoren utanför rummet. Tex Städarnas vagnar låter oerhört mycket. Småbarn som springer. Frukosten var medelmåttig. Saknade omelett. Endast 2 olika frukter serverades. Kaffet var inte drickbart. Annars fanns det vanliga. Poolområdet var trevligt. Personal lika så.
2019년 12월에 3박 숙박함
답변 제공: Siriwan D. 님, 2020년 1월 8일
Dear Gorgen, Thank you for taking the time to tell us about your experience at ibis Phuket Kata. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Concerns with the noise I have addressed this problem to the housekeeping manager and strongly briefed the team to ensure that should not happen again and I also have passed your feedback about the breakfast buffet to our executive chef for improvements. Otherwise I’m grateful that you enjoy our pool area Once again thank you very much for reviewing our property and we look forward to welcoming you back to the hotel soon.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
Lille værelse. Men ok. Men manglede opbevaring til tøj mm. Der var 6 bøjler. Ingen skab eller skuffer
2019년 12월에 7박 숙박함
답변 제공: Siriwan Damkoh 님, 2020년 1월 1일
Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Phuket Kata. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis, room standard is for economic brand we cant do anything so much but we able to offer more hanger on request and you able to put your empty luggage under the bed We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 12월에 3박 숙박함
답변 제공: Siriwan D. 님, 2019년 12월 24일
Thank you so much for your review, we are hope to welcome you back once again soon

8/10 - 좋아요

Celine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hôtel très bien situé près de la plage et en ville. Confort suffisant. Petit dej simple mais correct.
2019년 12월에 4박 숙박함
답변 제공: Siriwan Damkoh 님, 2019년 12월 18일
Dear Celine, We very much appreciate your comments regarding your stay at the ibis Phuket Kata. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

8/10 - 좋아요

실제 이용하신 고객

좋아요: 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
部屋が、かび臭い。 冷蔵庫にガラスに入ったの水のボトルが2本入っていた。冷蔵庫を開けたとき、ボトル同士があたり一本割れてしまった。 30Bの請求をされ支払いはしたが、ガラス瓶自体に問題がある。(ペットボトルにしたほうが良いのでは)
2019년 11월에 4박 숙박함
답변 제공: Siriwan 님, 2019년 11월 26일
Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Phuket Kata. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,