Suite, 1 Bedroom, Fireplace (Stable) | Premium bedding, individually decorated, individually furnished
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Reviews of Captain's House Inn

4 out of 5
Captain's House Inn
369 Old Harbor Road, Chatham, MA

Reviews

9.8

Exceptional

Rating 10 - Excellent. 111 out of 129 reviews" "
Rating 8 - Good. 17 out of 129 reviews" "
Rating 6 - Okay. 1 out of 129 reviews" "
Rating 4 - Poor. 0 out of 129 reviews" "
Rating 2 - Terrible. 0 out of 129 reviews" "

9.8/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Raymond

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at Captain’s Inn! We were welcomed with a text message before we even arrived, and the staff went out of their way to make us feel welcome, comfortable, and to ensure we had everything we needed. They went above and beyond to accommodate our late arrival and early departure.
Stayed 2 nights in Feb 2024

10/10 Excellent

Ron

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely fabulous! Extremely welcoming, gracious and warm staff, delicious food, beautiful and very comfortable accommodations, great location! I highly recommend…perfect for a solo getaway, special occasion or anything in between!
Stayed 2 nights in Nov 2023

10/10 Excellent

iain

Stayed 4 nights in Aug 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very relaxing stay, breakfasts were better than most restaurants, will definitely return
Stayed 6 nights in Sep 2023

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, wonderful atmosphere, would love to come back
Stayed 5 nights in Aug 2023
Response from Stephanie, General Manager on Aug 17, 2023
Thank so much for your 5 star review, Julie! We are so glad you enjoyed your stay.

10/10 Excellent

tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My wife and I had a wonderful stay here. We enjoyed their daily breakfast and the hospitality was great. Highly recommend this inn
Stayed 3 nights in May 2023
Response from Stephanie, Innkeeper on May 24, 2023
Thank you for your review! We are delighted to hear you enjoyed your stay with us and the hospitality provided to you. We'd love to see you in the future. Thank you for choosing us!

10/10 Excellent

Cheryl

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was gorgeous and our hosts were so nice. It was freezing out and our room had a fireplace which was a huge plus in warning me up! The breakfast menu had so many options, I couldn’t decide! My husband and I both loved what we ordered. It was really delicious. I would highly recommend this B & B!
Stayed 1 night in Feb 2023
Response from Stephanie, General Manager on Feb 13, 2023
Thank you for your review! We agrree that the fireplace can be much needed for winter on the cape and we are so glad you were able to enjoy the room and property. Thank you for choosing the Captain's House!

10/10 Excellent

Marlene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location but beautiful grounds and lovely main house. Pretty breakfast room overlooking gardens. Large cozy fireplace in our room with no timer and two large cozy chairs on either side. What's not to like?
Stayed 3 nights in Jan 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great central location
A really comfortable and friendly hotel perfectly located to walk into Chatham for bars, restaurants and shops. Great central spot for exploring the Cape.
Stayed 3 nights in Oct 2022
Response from Stephanie on Oct 16, 2022
Thank you for your review, Kevin! We hope you have enjoyed your trip and appreciate you as our guest.

10/10 Excellent

Kevin

Stayed 3 nights in Oct 2022

8/10 Good

patricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities
I was expecting more elegant room. The bed was great. Some furniture needed an upgrade. I’d stay again. Breakfast was quite nice
Stayed 2 nights in Sep 2022
Response from Captains House Inn on Oct 6, 2022
Thank you for your feedback, Patricia. We are glad you enjoyed your breakfasts and would plan to stay again.

10/10 Excellent

Elizabeth A.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely spot in Chatham! Everyone was incredibly kind and helpful. The breakfast was exceptional.
Stayed 1 night in Aug 2022
Response from General Manager on Aug 12, 2022
Thank you for your feedback, Elizabeth! We are glad to hear you enjoyed your time at the Captain's House and we hope you choose us on your next trip to Chatham!

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022
Response from General Manager on Jul 21, 2022
Thank you for being our guest and we hope to host you again soon!

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2022

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
The staff are very friendly and helpful. We had an issue with our room. Audrey and his team went out of their way to help us resolve the issue. The breakfast was great. The property is within walking distance to downtown Chatham. Very convenient. We had a great stay here.
Stayed 2 nights in Jun 2022
Response from Stephanie on Jun 20, 2022
Thank you Dawn for your kind review of our team and property. We are so glad to hear that you enjoyed your stay.

10/10 Excellent

Afkera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

10/10 Excellent

ken

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was fantastic, the breakfast was out of this world good (if you don't like what's on the menu, they will custom your meal). The property was immaculate and it was located walking distance to the hub of Chatham. If was a perfect stay.
Stayed 5 nights in Jan 2022
Response from Paige on Jan 21, 2022
Thank you so much for your kind review! We are thrilled you enjoyed your stay with us and we hope you stay with us again in the future!

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A ver inn-like, comfortable, relaxing experience - wonderful staff, within walking distance from downtown Chatham. Great nearby biking.
Stayed 4 nights in Aug 2021
Response from Paige on Nov 5, 2021
Thank you so much for your kind review! We appreciate your feedback and we hope you stay with us again!

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2021

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chatham B&B - Extraordinaire
Great location, very friendly staff, impeccably maintained.
Stayed 2 nights in Oct 2021
Response from Paige on Oct 22, 2021
Thank you so much for your kind review! We hope you stay with us again!

10/10 Excellent

Dick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and breakfast options were excellent. The swing was a notable delight. The staff were helpful and friendly.
Stayed 2 nights in Sep 2021
Response from Paige on Sep 26, 2021
Thank you so much for your review. It means a lot that you provided your feedback. We hope you stay with us again in the future!

8/10 Good

Isaac

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We had the garden room. Not really up to snuff with other rooms. Ceiling height and doorway to bath too low ! I’m 6’2”, not that tall, and I cracked my head on both ! Learned lesson and avoided crack to head on outside doorway. A lawsuit waiting to happen! No closet only small armoire ! Not sure you should rent this one out. Everything else OK.
Stayed 3 nights in Sep 2021
Response from Captains House Inn on Oct 8, 2021
Thank you for taking the time to review us. We are sorry you did not enjoy the Garden Room. Many guests love that room, while others do not, and we certainly would never recommend it for taller people.

8/10 Good

George

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Michele was not a gracious person at all. All other staff was wonderful.
Stayed 2 nights in Sep 2021
Response from Paige on Sep 19, 2021
Thank you for your review. We appreciate the feedback!

10/10 Excellent

Emiliano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from Paige on Sep 17, 2021
Thank you for your review! It means alot!

10/10 Excellent

Louis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Inn was charming. Wonderful breakfasts to choose from. The afternoon teas were a quiet respite.
Stayed 2 nights in Sep 2021
Response from Paige on Sep 11, 2021
Thank you very much for your kind review. We appreciate your feedback and we are thrilled you enjoyed your stay.

10/10 Excellent

Chloe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at the Captain's House Inn. After recently reading reviews, I quickly adjusted our reservations to say in Chatham. I was pleasantly surprised throughout the entirety of our stay just how accurate others reviews were. The staff was charming, informative and pleasant. Great location and beautiful grounds. We will be back soon!
Stayed 3 nights in Aug 2021
Response from Paige on Aug 27, 2021
Thank you so much for your kind review. We are thrilled you enjoyed your stay and chose Chatham, and the Captains House Inn, for your getaway! We hope you stay with us again!

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021
Response from Paige on Sep 8, 2021
Thank you very much for reviewing us! We are glad you enjoyed your stay and hope that you stay with us again soon!

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice bed and breakfast. The staff was great, and breakfast delicious, the room was nice and comfortable.
Stayed 3 nights in Jul 2021
Response from Paige on Aug 2, 2021
Thank you for your kind review! We hope you stay with us again!

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Captain's House Inn was a wonderful gem that sits inside of Chatham like an oasis of peace. The charm of the place was enhanced by the absolutely amazing staff. Normally I would point out people by name, but to do so, in this case, would be futile since each and every staff member was amazing. If I could give the place a higher review I would.
Stayed 1 night in Jul 2021
Response from Paige on Jul 7, 2021
Wow! Thank you so much for your kind review. We are thrilled you enjoyed your stay with us and we hope you are able to return again one day!

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Quick and easy check-in. Convenient to everything in Chatham.
Stayed 2 nights in May 2021
Response from Paige on Jun 1, 2021
Thank you for your review! We are thrilled you enjoyed your stay with us!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2021
Response from Paige on Jun 11, 2021
Thank you so much for the review!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very quaint, quiet, well-run B&B with more-than-usual services offered for this type of property; including a real breakfast, high-tea, brandy & sherry self-service 24 hours in the library, and an open kitchen. It's located about a 1/4 mile from Main Street, and 1/4 mile from Chatham Bars Inn. It's an excellent alternative Chatham Bars or Wequasett, if you don't need the extra amenities and services. The rooms are as beautiful as they appear on the website. I highly recommend this B&B if you want to stay in Chatham and not spend the price of a small car for a week's holiday.
Stayed 3 nights in May 2021
Response from Paige on May 10, 2021
Thank you so much for your wonderful, detailed review. We are thrilled you enjoyed your stay with us and we appreciate the recommendation!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In brief, this place is simply outstanding with friendly staff, clean and nicely decorated rooms
Stayed 1 night in Feb 2021
Response from CHI Staff on Feb 23, 2021
Thank you so much for your kind review. We hope to welcome you back to the inn soon!

10/10 Excellent

Verified traveler

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This property embodies a New England Inn. The manager Paige is friendly, courteous, and professional. We started with a tour and were briefed on amenities. Outstanding service as she had double duties in the off season and brought us tea to our room ( Madagascar vanilla ) The Inn is glorious in the fine detail of the woodworking. The modernization like boxing in a TV above the fireplace in our room perfectly matches the existing 200 year old molding and trim. Bravo
Stayed 1 night in Feb 2021
Response from Captains House Inn on Feb 12, 2021
Thank you so much for your wonderful review. We are thrilled you enjoyed your stay and we hope you return to stay with us again in the future!

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020
Response from Captains House Inn on Dec 13, 2020
Thank you so much for a great review! We hope to welcome you back!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pamper Haven
All of the little extras like breakfast, afternoon tee and pastries as well as the evening fresh baked cookies. Oh, and the Port and Sherry in the study along with the hundreds of free DVD”s. These are all small perk that go a long way.
Stayed 2 nights in Nov 2020
Response from Captains House Inn on Nov 30, 2020
Thank you so much for taking the time to review us. We are thrilled to hear you enjoyed your stay with us, especially all the little extras we provide! We hope to welcome you back in the future!

10/10 Excellent

Verified traveler

Stayed 1 night in Aug 2020
Response from Paige on Aug 21, 2020
Thank you for your review!

10/10 Excellent

Carol

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Captains Inn Chatham
Laura was an excellent host. Excellent breakfast and a very enjoyable stay. Would highly recommend this property.
Stayed 2 nights in Aug 2020
Response from Paige on Aug 21, 2020
Thank you so much for your kind review! We are so glad you had a great stay with us!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great. The room was beautiful. We drank tea in the garden and wine by the fire in our room!
Stayed 3 nights in Aug 2020
Response from Paige on Aug 18, 2020
Thank you for your kind review. We are so glad you enjoyed your stay with us!

10/10 Excellent

Ed, Staten island ny

Liked: Staff & service, amenities, property conditions & facilities
It was perfect from the staff and the grounds, the room and the amazing breakfast every morning. I would love to return
Stayed 3 nights in Aug 2020
Response from CHI Staff on Aug 15, 2020
Thank you so much! We are so glad you enjoyed your stay with us! We hope to see you again.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees working there were very nice, especially Paige.
Stayed 4 nights in Aug 2020
Response from CHI Staff on Aug 11, 2020
Thank you so much for your kind words! We hope to welcome you back!

10/10 Excellent

Kyle M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend Getaway
Our stay was fantastic. The inn and grounds are beautiful. The “extras” set the inn apart from other places we have stayed; snacks in the room, cookies in the kitchen every night and delicious breakfasts! We will be back again!
Stayed 2 nights in Jul 2020
Response from Paige on Aug 4, 2020
Thank you for your kind words. We are so glad you enjoyed your stay with us and we hope to welcome you back soon!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020
Response from Paige on Aug 4, 2020
Thank you so much!

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020
Response from Paige on Jun 14, 2020
Thank you so much!!

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we had a lovely but very brief stay,Laura was lovely and very helpful,
Stayed 1 night in Mar 2020
Response from Captains House Inn Team on Mar 9, 2020
Thank you for taking the time to review us! We are glad you had a great stay!

10/10 Excellent

Stacey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Captains House Inn Team on Mar 9, 2020
Thank you so much! We are glad you enjoyed your stay!

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Paige on Jan 30, 2020
Thank you for visiting us. We're so glad you enjoyed your stay with us!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019
Response from James on Dec 17, 2019
Thank you for visiting us. We hope to welcoming you back to Chatham soon.