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버본 올리언즈 호텔 여행 후기

4 out of 5
버본 올리언즈 호텔
717 Orleans St., New Orleans, LA

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 2896개 이용 후기 중 1925개" "
평점 8 - 좋아요. 2896개 이용 후기 중 563개" "
평점 6 - 괜찮아요. 2896개 이용 후기 중 212개" "
평점 4 - 별로예요. 2896개 이용 후기 중 107개" "
평점 2 - 너무 별로예요. 2896개 이용 후기 중 89개" "

9.2/10

청결 상태

9.2/10

직원 및 서비스

8.6/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

6/10 - 괜찮아요

Debbie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel allows pets but there is no area for the dog to go to the bathroom. Literally four or five blocks away.
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Louis Georges

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place
2024년 4월에 5박 숙박함
답변 제공: Jaquan 님, 2024년 4월 26일
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

10/10 - 훌륭해요

Lisa 님, Woodville

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We arrived around 11 am and our room was already ready! The check-in was so easy and all the employees very helpful and friendly.
2024년 4월에 4박 숙박함
답변 제공: Jaquan 님, 2024년 4월 26일
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

8/10 - 좋아요

Tina

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked the location of the hotel. The only downside was the cellphone service, once you're in your room, the strength decreases.
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Janiece

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Front desk were super helpful. We just couldn’t do a late check out because they were fully booked. But great property, room, staff, and balcony!
2024년 4월에 3박 숙박함
답변 제공: Jaquan 님, 2024년 4월 26일
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

10/10 - 훌륭해요

Elisabeth

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful hotel located at the end of bourbon street in the quiet side of the French Quarter! The property is extremely clean, well maintained pool, walking distance to everything. The bathroom shower had a couple minor issues which were resolved quickly by staff. Everyone was very attentive and helpful. I would highly recommend this hotel!
2024년 4월에 4박 숙박함
답변 제공: Jaquan 님, 2024년 4월 25일
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

10/10 - 훌륭해요

Cheryl

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were all polite and willing to help with everything.
2024년 4월에 2박 숙박함
답변 제공: Jaquan 님, 2024년 4월 25일
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

10/10 - 훌륭해요

Pierre

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good choice to be close to the action of thr French Quarter.
2024년 4월에 5박 숙박함
답변 제공: Jaquan 님, 2024년 4월 24일
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

10/10 - 훌륭해요

Lauren

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a a great time. The location was amazing. The staff was friendly and helpful. We liked our room a lot
2024년 4월에 3박 숙박함
답변 제공: Jaquan 님, 2024년 4월 24일
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

8/10 - 좋아요

Parul

좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s not 5 star for me falls between 3-4 star, my room was in corner but I liked it was quite and I got complimentary water bottles each day. Location was prime within walking distance to French quarter
2024년 2월에 3박 숙박함
답변 제공: Jaquan 님, 2024년 4월 24일
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

6/10 - 괜찮아요

George

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Ideal location if you want to be in the heart of the liveliness of the French Quarter and Bourbon St. Location is noisy. Hotel was clean and staff was nice.
2024년 4월에 4박 숙박함

10/10 - 훌륭해요

francis

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I’ve stayed here at least 10 times, mostly during Mardi Gras, if you want quiet, I would suggest an interior room.
2024년 4월에 4박 숙박함
답변 제공: Jaquan 님, 2024년 4월 24일
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

10/10 - 훌륭해요

Sarah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location. Walking distance to many places to visit. Hotel was clean, staff are amazing.
2024년 4월에 5박 숙박함
답변 제공: Jaquan 님, 2024년 4월 24일
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

10/10 - 훌륭해요

Nathan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice hotel. Didnt have as many outlets as we would have liked. The tv was far away from the bed. Everything else was very nice and relaxing. It was dead center of all the activites. Perfect place to stay when in New Orleans
2024년 4월에 3박 숙박함
답변 제공: Jaquan 님, 2024년 4월 24일
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

10/10 - 훌륭해요

Jennifer Utter 님, Livonia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
In the heart of the French Quarter. Very convenient access to much of the best NOLA has to offer.
2024년 4월에 3박 숙박함
답변 제공: Jaquan 님, 2024년 4월 24일
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

10/10 - 훌륭해요

Lisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was wonderful. Loved the room and everything was kept clean. When we travel to New Orleans again we will definitely stay here.
2024년 4월에 3박 숙박함
답변 제공: Jaquan 님, 2024년 4월 24일
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

10/10 - 훌륭해요

Steven 님, Snohomish

가족 여행
좋아요: 편의 시설/서비스
Great
2024년 4월에 5박 숙박함
답변 제공: Jaquan 님, 2024년 4월 24일
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

4/10 - 별로예요

Wendee

연인과의 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Very beautiful place, but our room needed some love. Bathroom door didn't latch. Showerhead adjustment was broken. A plank in the floor was sticking up. Slats in the window shades were broken. There was some type of flashing light across the street that came directly into our room with no way to black it out at night. The night noise was horrible. Music so loud (outside or downstairs) that the base vibrated the bed a couple of timesl Went on until midnight or 1 am. Can't believe the hotel would expect anyone to sleep through that. Restaurant was closed for private party while we were there so no food onsite. No coffee available in the morning onsite except for the stuff in the rooms. The one good thing was the location, it was great.
2024년 4월에 5박 숙박함

2/10 - 너무 별로예요

Maria 님, Corpus Christi

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We booked this room for several reasons such as the pool and breakfast availability and for what they charge I expect to get that. We were unable to have breakfast there any of the days, the pool was muddy grey so that was a no, they only offer valet parking, the tiniest rooms, check in was a nightmare the staff moved and spoke to us like a deer in headlights.
2024년 4월에 4박 숙박함

8/10 - 좋아요

Graham

연인과의 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
A very comfortable and spacious room on quiet side of hotel, which is a beautiful historic building in centre of French quarter. Excellent breakfast with attentive server. Reception staff a little brusque and formal, and not the usual friendly service with a smile which we have come to expect in the south.
2024년 4월에 2박 숙박함
답변 제공: Jaquan 님, 2024년 4월 20일
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

8/10 - 좋아요

Susan 님, Ashland

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We loved the location for French Quarter Fest, right in the center. The gym was small but adequate (needed the ablility to sanitize equipment between uses). The courtyard and pool were lovely, highly recommend the balcony room overlooking this area. The noise, maybe from HVAC systems (?), made it impossible to sit and enjoy the spot for long. Staff was very friendly, made us feel welcome.
2024년 4월에 4박 숙박함

10/10 - 훌륭해요

Theresa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Jaquan 님, 2024년 4월 20일
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

10/10 - 훌륭해요

Margarita

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location staff is amazing :)
2024년 2월에 3박 숙박함
답변 제공: Jaquan 님, 2024년 4월 17일
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

8/10 - 좋아요

Paul

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The pool was very disappointing. It was not clear. Miguel’ murky at best. The door on the refrigerator are was stuck and time some prying and pinched my fingers. Tile floor in bathroom shower was slick with no mat provided
2024년 4월에 4박 숙박함

8/10 - 좋아요

Christopher

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Great Location. Hotel rooms are ok.
2024년 4월에 1박 숙박함
답변 제공: Jaquan 님, 2024년 4월 17일
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

8/10 - 좋아요

nancy

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Jonathan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really enjoyed my stay very convenient location
2024년 4월에 3박 숙박함
답변 제공: Jessica Allen 님, 2024년 4월 15일
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

10/10 - 훌륭해요

Margaret

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great choice
2024년 4월에 3박 숙박함
답변 제공: Jaquan 님, 2024년 4월 14일
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans

6/10 - 괜찮아요

Alexander

단체 여행
Room was too small for this price. Breakfast took more than 40 minutes and food was cold.
2024년 4월에 2박 숙박함
답변 제공: Jessica Allen 님, 2024년 4월 15일
Thank you for choosing to stay with us. We appreciate and value your feedback. It allows us to address and correct the issues so we won’t have them in the future. We hope that you enjoyed your stay overall. We hope you return to visit us during your next visit to New Orleans!

10/10 - 훌륭해요

Richard

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
In the heart of the French Quarter - near enough to the bars on Bourbon Street but far enough that you’re not right on top of them. Also right on Royal Street and near Jackson Square. Reasonable walk to Frenchmen Street for live music.
2024년 4월에 4박 숙박함
답변 제공: Jaquan 님, 2024년 4월 14일
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans

8/10 - 좋아요

Kenneth 님, Sierra Vista

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Cafe was only disappointment. Limited menu, way over priced and food was cold when served
2024년 4월에 5박 숙박함
답변 제공: Jessica Allen 님, 2024년 4월 15일
Thank you for choosing to stay with us. We appreciate and value your feedback. It allows us to address and correct the issues so we won’t have them in the future. We hope that you enjoyed your stay overall. We hope you return to visit us during your next visit to New Orleans!

10/10 - 훌륭해요

Joann Marie 님, Doylestown

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A member of our party suffered a broken leg the first night of our stay. Hotel was very helpful providing a wheelchair for use in the hotel. Our room had a pool view and was very clean. Excellent service by staff. Music in the bar was nice considering our limited mobility. Great location for normal healthy visit. Hopee to be back.
2024년 4월에 4박 숙박함
답변 제공: Jaquan 님, 2024년 4월 13일
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans

10/10 - 훌륭해요

Pam

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Best location in French Quarter
2024년 2월에 2박 숙박함
답변 제공: Jaquan 님, 2024년 4월 13일
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans

8/10 - 좋아요

Catherine

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Jaquan 님, 2024년 4월 13일
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans

10/10 - 훌륭해요

Elaine 님, Pembroke

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pet friendly. Cheerful staff. Beautiful pool. My go to place in the French Quarter. Walk to everything.
2024년 4월에 4박 숙박함
답변 제공: Jaquan 님, 2024년 4월 13일
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans

10/10 - 훌륭해요

Susan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The clerks at the check-in desk were so friendly. The Bellman was courteous and helpful.
2024년 4월에 2박 숙박함
답변 제공: Jaquan 님, 2024년 4월 13일
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans

8/10 - 좋아요

Lory

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
our concier Roy was a great help with finding places to eat for our large group
2024년 4월에 3박 숙박함
답변 제공: Jaquan 님, 2024년 4월 13일
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans

10/10 - 훌륭해요

Rita

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Location was perfect!
2024년 3월에 5박 숙박함
답변 제공: Jaquan 님, 2024년 4월 13일
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans

10/10 - 훌륭해요

Rebecca

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Check my Yelp review
2024년 4월에 7박 숙박함
답변 제공: Jaquan 님, 2024년 4월 13일
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans

10/10 - 훌륭해요

Wendy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함
답변 제공: Jaquan 님, 2024년 4월 13일
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans

10/10 - 훌륭해요

Leslie M 님, Meriden

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Located in the heart of New Orleans, Frenchman, Quarter. We were able to walk to all destinations very easily close to the Frenchman‘s market, the riverfront and many many restaurants and bars. The property itself was everything we hope for. staff was very friendly rooms were plenary Big Gym was a little small.
2024년 4월에 3박 숙박함
답변 제공: Jaquan 님, 2024년 4월 10일
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans

10/10 - 훌륭해요

Marcus

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
thank you
2024년 4월에 3박 숙박함
답변 제공: Jaquan 님, 2024년 4월 10일
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans

10/10 - 훌륭해요

Penelope 님, Orinda

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love this hotel! Always a great stay and just the perfect location…stay here if you can! Tyler at the front desk is amazing and so helpful with suggestions for restaurants and anything you need.
2024년 4월에 3박 숙박함
답변 제공: Jessica Allen 님, 2024년 4월 8일
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans

6/10 - 괜찮아요

James

별로예요: 숙박 시설 상태 및 시설
Carpet in hallway frayed. Staff poorly groomed
2024년 4월에 3박 숙박함
답변 제공: Jessica Allen 님, 2024년 4월 8일
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating and your feedback. It allows us to share your feedback with our team and address any issues that need to be corrected or brought to our team’s attention. Your rating and the acknowledgment of our staff services let us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.

10/10 - 훌륭해요

Anthony

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff went out of their way to make me feel at home. The young man that checked me in was super friendly.
2024년 4월에 4박 숙박함
답변 제공: Jessica Allen 님, 2024년 4월 8일
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans

10/10 - 훌륭해요

Amy

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very courteous staff
2024년 4월에 3박 숙박함
답변 제공: Jessica Allen 님, 2024년 4월 8일
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope

10/10 - 훌륭해요

Yolanda L 님, Deerfield Beach

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Jaquan 님, 2024년 4월 10일
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans

10/10 - 훌륭해요

francine

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was in perfect spot, right in the middle of french quarter! Madeourstay amazing!!
2024년 4월에 4박 숙박함
답변 제공: Jessica Allen 님, 2024년 4월 8일
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope

10/10 - 훌륭해요

Lisa

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
We loved this hotel nestled in the heart of the French Quarter. Perfect location! We walked everywhere including St. Louis cemetery #1, The WWII museum, and endless restaurants and bars. We stayed over Easter break and the parades and crowds were a blast! We upgraded to a king size bed room overlooking the pool on the 4th floor. The doormen and concierge people were the best. Very friendly and helpful. Wouldn’t say the same for the front desk staff. Upon checkout I was told we had a charge for breakfast . We never ate breakfast at the hotel. She said it was for coffee. I did get a coffee one day, but the person who gave it to me never said there was a charge or asked my room number. I asked where I could get a coffee & she said she could get it & handed me coffee in a to-go cup. I thought it was included. I balked at the $10.84 charge for one coffee, the woman at the front desk said I had two coffees. I said I didn’t & wouldn’t pay nearly $11 for one cup of coffee and asked her to remove it. She argued with me insisting I had two coffees and the charge would stand. I asked to speak to her manager, who she said “walked away and wasn’t available.” I refused to pay the fee for something I didn’t have but she continued to insist I owed the money for two coffees & repeatedly said the charge would stand and said I could leave my phone # & someone would call to discuss the charge. No one called. Aside from that incredibly rude exchange, we have zero complaints about the hotel.
2024년 3월에 6박 숙박함

10/10 - 훌륭해요

Seth

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were very friendly and helpful. It’s in a great location and walking distance from so many of the things we wanted to do. Highly recommended.
2024년 4월에 1박 숙박함
답변 제공: Jessica Allen 님, 2024년 4월 6일
Thank you for choosing to stay with us. We are happy to hear that you enjoyed your stay. We appreciate your rating. It lets us know that we have met the needs of the exceptions and provided exceptional customer service during your stay. We hope to see you again during your next visit to New Orleans.