벽난로
예약 가능 여부 확인

더 올드 하우스 앳 홈 여행 후기

5 out of 5
더 올드 하우스 앳 홈
Summer Lane, Burton, Chippenham, England

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 250개 이용 후기 중 155개" "
평점 8 - 좋아요. 250개 이용 후기 중 73개" "
평점 6 - 괜찮아요. 250개 이용 후기 중 13개" "
평점 4 - 별로예요. 250개 이용 후기 중 6개" "
평점 2 - 너무 별로예요. 250개 이용 후기 중 3개" "

9.4/10

청결 상태

9.0/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

6/10 - 괜찮아요

Tony

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 2박 숙박함

8/10 - 좋아요

GEMMA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lovely
2024년 2월에 2박 숙박함

8/10 - 좋아요

GEMMA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lovely
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Niamh

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Ali

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay.
Our stay at this lovely pub was fabulous, the service from the staff was amazing and they were just everything you could want. The room was warm and comfortable and the shower room was lovely too.
2023년 12월에 1박 숙박함

8/10 - 좋아요

TANIA

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was fine for our one nights stay. It was on a busy road so quite noisy got woken early
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Graham

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Reservations 님, 2023년 12월 1일
Many thanks for your review

10/10 - 훌륭해요

Deb

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: reservations 님, 2023년 11월 19일
Many thanks for your review

10/10 - 훌륭해요

Callum

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We had an amazing stay for two nights with our little pug too. Food was awesome staff were super helpful and friendly great atmosphere. Would highly recommend we very much look forward to coming back.
2023년 10월에 2박 숙박함
답변 제공: REservations 님, 2023년 11월 1일
Many thanks for your comments

10/10 - 훌륭해요

Terence

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: REservations 님, 2023년 11월 1일
Many thanks for your comments

4/10 - 별로예요

Leanne

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
After trying to contact the venue to speak to someone, i have still not had any response. I booked for a 2 night stay and my parents also had a room booked for a family wedding. The first night we had a lovely meal in the restaurant, absolutely cannot fault the food and wait staff. However both rooms were dirty. Mum and Dads room was a bit dusty, mine was really dirty. Every surface covered in dust, pulled the bedside table out to plug my phone in, it looked like hadn't been cleaned in a long time and after taking a shower, i walked into the bedroom and my feet were dirty. I hardly slept the first night, i was wheezing and sneezing all night and the security light outside kept coming on outside. The next morning I was going to speak to someone however the housekeeper started coming round the tables at breakfast. We mentioned the issues and she said she hadn't gotten around to deep cleaning my room yet, she had only done the first 3 and on her own, close to retirement and nearly crying when we said the room was dirty. She was super helpful in making sure my parents room had a good clean that day. I had to move rooms whilst getting ready for the wedding which wasn't ideal but the second room was at least cleaner. It was a very expensive treat and no one from the restaurant has contacted me. The restaurant was also very dusty.
2023년 10월에 2박 숙박함
답변 제공: Reservations 님, 2023년 11월 1일
Many thanks for your comments, and sorry to read of your experience. We will pass this onto the management

8/10 - 좋아요

Michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent cabin style rooms with great walk in showers, however, the rooms were difficult to excess while carrying luggage or for the disabled.
2023년 9월에 1박 숙박함
답변 제공: Reservations 님, 2023년 9월 26일
Many thanks for your review

10/10 - 훌륭해요

Petronella

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
What a beautiful place - home from home
2023년 9월에 2박 숙박함
답변 제공: Reservations 님, 2023년 9월 19일
Many thanks for your review

10/10 - 훌륭해요

Judith

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We had a lovely time at this venue. It was extremely comfortable and clean. The staff were friendly and very helpful. We were really impressed Thank you!
2023년 8월에 2박 숙박함
답변 제공: Reservations 님, 2023년 9월 11일
Thank you for your kind comments

4/10 - 별로예요

Jane

2023년 8월에 1박 숙박함
답변 제공: Reservations 님, 2023년 8월 10일
Hello Jane, Thank you for taking the time to write. Can you let us know what happened during your stay?

10/10 - 훌륭해요

Jane

2023년 8월에 1박 숙박함
답변 제공: Reservations 님, 2023년 8월 6일
Thank you for your review

10/10 - 훌륭해요

Scott

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A must for a stop over
Great little retreat and excellent food and friendly staff
2023년 8월에 1박 숙박함
답변 제공: Reservations 님, 2023년 8월 6일
Many Thanks for your lovely review

10/10 - 훌륭해요

Anders

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Country value
Very nice hotel in the country. We enjoyed everything.
2023년 6월에 1박 숙박함
답변 제공: Reservations Team 님, 2023년 6월 23일
Thank you for your review. We are pleased to hear that you had an enjoyable stay with us.

8/10 - 좋아요

Chona

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly staffs. Quiet environment. I like the room and welcome stuffs. Good space.
2023년 6월에 2박 숙박함
답변 제공: Reservations Team 님, 2023년 6월 17일
Thank you for your review. We are pleased to hear that you had an enjoyable stay with us.

10/10 - 훌륭해요

Neil

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good food and accommodation. Helpful and friendly staff and only 5 minutes away from Castle Cone circuit.
2023년 5월에 1박 숙박함
답변 제공: Reservations Team 님, 2023년 5월 17일
Thank you for your positive review. We are pleased to hear that you had an enjoyable stay with us. We hope to welcome you back to the hotel soon

10/10 - 훌륭해요

Jo

2023년 5월에 2박 숙박함
답변 제공: Reservations Team 님, 2023년 5월 26일
Thank you for leaving a very positive review. We hope to welcome you back to the hotel.

10/10 - 훌륭해요

Paul 님, Tunbridge Wells

2023년 4월에 1박 숙박함
답변 제공: Reservations Team 님, 2023년 5월 12일
Thank you for your positive rating. We hope to welcome you back to the hotel soon.

10/10 - 훌륭해요

Carolin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely place, clean, stylish and spacious rooms with great rainfall shower. Pub serves one of the best Roasts
2023년 4월에 1박 숙박함
답변 제공: Reservations 님, 2023년 4월 12일
Thank you for your review. We are delighted to hear that you enjoyed your stay with us.Kind Regards

10/10 - 훌륭해요

Uddipan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very Good Stay
Thoroughly enjoyed our stay in the hotel. Room was very good. The bar served good drinks and the food was also very tasty.
2023년 2월에 2박 숙박함
답변 제공: Reservations 님, 2023년 4월 12일
Many Thanks for your review. We are delighted to hear that you enjoyed your stay with us.Kind Regards

2/10 - 너무 별로예요

Shelley

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Unclean, poor parking and lots of stairs to room
It was so awful that we didn’t stay!!! We arrived and there was no where to park and the girl at the desk said she didn’t know how to check anyone in and could I wait for the manager, the manager’s solution to parking was that someone from the bar would probably leave in the next hour! How can you have a hotel with no parking and it was on a busy road and there was no parking anywhere around. We drove up and down. Eventually there was a parking spot which another car then tried to take and I had to stop them. We then found that we had to climb two external flights of steps that we had not know about, this wasn’t in the hotel information. We would not have booked had we known this as our dog has a heart condition. The hotel whilst stating it is dog friendly has no areas where dogs can do their business. No the room… well I cried, it was dirty, I picked up the blanket across the end of the bed and ended up with a dusty powdery film left on my hands, there was dogs hair in all the nooks and crannies where it had not been cleaned sufficiently. It made my skin crawl. I didn’t bother complaining at the time because I was too upset, I just handed the key back and left. £209 down the drain! I also didn’t stay long enough to take photos. This is not a standard I would expect from Hotel.com Very unhappy customers.
2023년 3월에 2박 숙박함
답변 제공: Reservations Team 님, 2023년 4월 7일
Thank you for your review. I have passed your feedback on to the team for investigation

8/10 - 좋아요

Emma

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was great service food a room were fabulous but I fear my car got bashed in the car park I have no proof no cameras bit I did have white paint/ chalk and the car was cleaned that morning so there was no damage then. Can’t blame anyone other than the person who hit it and did not report it. Slightly put a dampener on the trip bit I can’t blame the pub and staff such a lovely little spot, food was great a real comfort pleaser.
2023년 3월에 1박 숙박함
답변 제공: The Old House at Home 님, 2023년 3월 25일
Thank you for your feedback, and ever so sorry this happened

10/10 - 훌륭해요

Gary

2022년 12월에 1박 숙박함

6/10 - 괜찮아요

Surendra

출장 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
2022년 11월에 3박 숙박함
답변 제공: Reservations 님, 2022년 12월 19일
Thank you for taking the time to write a review.

10/10 - 훌륭해요

Brett

2022년 11월에 2박 숙박함
답변 제공: Reservations 님, 2022년 11월 19일
Thank you for your review

8/10 - 좋아요

Neil

2022년 11월에 1박 숙박함
답변 제공: Reservations 님, 2022년 11월 19일
Thank you for your review

10/10 - 훌륭해요

Nick

2022년 10월에 1박 숙박함
답변 제공: Reservations 님, 2022년 11월 1일
Thank you for your feedback

10/10 - 훌륭해요

Shelly

2022년 9월에 1박 숙박함
답변 제공: Reservations 님, 2022년 11월 1일
Thank you for your feedback

10/10 - 훌륭해요

Margaret

2022년 9월에 1박 숙박함
답변 제공: Reservations 님, 2022년 11월 1일
Thank you for your feedback

10/10 - 훌륭해요

carol

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It is as good as the reviews say
This was not what I expected - the rooms are really good and the walk in shower the best I have stayed in ! I thought they would be in the main building but they are out the back, and it is so much quieter there than it would have been above the bar/restaurant . Food awesome and the staff are very helpful and friendly. The rooms are a bit of a "climb" up stone steps though, so not great for my mum who walks with a stick..but once up there... it was grand. Also - the floor is very hard. I broke my phone when it fell.. but it looks great :) phone not so much .... :)
2022년 9월에 1박 숙박함
답변 제공: Reservations 님, 2022년 11월 1일
Thank you for your feedback

10/10 - 훌륭해요

Brenda

2022년 8월에 1박 숙박함

10/10 - 훌륭해요

Steve

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 8월에 1박 숙박함

10/10 - 훌륭해요

Jordan

2022년 8월에 1박 숙박함

10/10 - 훌륭해요

Howell

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Castle coombe visit
Only stayed for one night arrived at 3.15 in room by 3.20 Lovely room bright and very clean Hadd s meal in the pub and it was excellent and the young woman whovwas running bar and serving meals was very friendly and helpful An excellebt stay and close to castle ccombe
2022년 8월에 1박 숙박함

10/10 - 훌륭해요

james

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very clean and comfortable. Very nice food
2022년 8월에 1박 숙박함
답변 제공: Reservations 님, 2022년 8월 15일
Thank you for your kind words. We are delighted to hear you enjoyed your stay.

8/10 - 좋아요

Mark

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 7월에 1박 숙박함
답변 제공: Reservations - Old House At Home 님, 2022년 7월 28일
Thank you for your review

8/10 - 좋아요

David

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 7월에 1박 숙박함
답변 제공: Reservations - Old House At Home 님, 2022년 7월 28일
Thank you for your review

10/10 - 훌륭해요

james

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice rooms, friendly staff, Food very good
2022년 7월에 4박 숙박함
답변 제공: Reservations - Old House At Home 님, 2022년 7월 25일
Thank you for your review, we are delighted to read this and are so happy you had a great stay with us We look forward to welcoming you back soon

10/10 - 훌륭해요

Alan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was Home from Home. First Class service.
The whole place was clean, tidy and well thought through. All for the benefit of the visitors to the establishment. The staff were friendly, obligingly helpful. I felt I was the most important person there. A big well done to Amy and the team.
2022년 7월에 2박 숙박함
답변 제공: Reservations - Old House At Home 님, 2022년 7월 19일
Thank you for your review we are delighted to hear you had a great stay with us and we have shared this great feedback with the team We hope to welcome you back soon

10/10 - 훌륭해요

roy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great time
Lovely and very friendly food good people are realy friendly staff friendly could not ask for a better place to stay
2022년 6월에 2박 숙박함
답변 제공: Reservations - Old House At Home 님, 2022년 7월 8일
Thank you for your review We are delighted to hear you had a fantastic stay with us and we hope to welcome you back soon

10/10 - 훌륭해요

Lee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great food, nice rooms
Amazing food so compliments to the chef, would suggest opening slightly earlier for breakfast for those having to go into work
2022년 6월에 1박 숙박함
답변 제공: Reservations Team - Old House At Home 님, 2022년 6월 25일
Thank you for your review, this has been shared with the team on site Kind regards

10/10 - 훌륭해요

Anthony

2022년 6월에 1박 숙박함
답변 제공: Reservations Team - Old House At Home 님, 2022년 6월 25일
Thank you for your review

10/10 - 훌륭해요

Marc

2022년 5월에 1박 숙박함
답변 제공: Reservations - Old House At Home 님, 2022년 6월 4일
Thank you for your review

10/10 - 훌륭해요

Quanhua

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good service, clean and especially food. It is not very convinient for tourist without own car
2022년 5월에 1박 숙박함
답변 제공: Reservations - Old House At Home 님, 2022년 6월 13일
Thank you for your review, We hope to welcome you back soon

8/10 - 좋아요

John

2022년 5월에 2박 숙박함
답변 제공: Reservations Team - Old House at Home 님, 2022년 5월 23일
Thank you for your feedback

8/10 - 좋아요

Fernando

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 5월에 1박 숙박함
답변 제공: Reservations Team - The Old House At Home 님, 2022년 5월 21일
Good afternoon, Thank you for your feedback, We hope to welcome you back soon Kind regards