Upon arrival I was asked to prove payment (email) to be told I was ripped off! Handed keys & told to go round the back, we headed down, stepped over the broken glass & bottles, entered the cottage, the smell of damp hits You as soon as you step inside. The sofa stunk, the glass in the back door broken, the previous guests pizza still in the fridge!The toilet didn't drain, neither did the shower, the cottage was just a complete dive, staff unhelpful, too busy on their mobiles! We literally stayed in there 12 hours, as soon as woke we left, however, the beds were comfy!