로비

컴포트 인 피터즈버그 니어 포르 그레그-애덤스 여행 후기

2.5 out of 5

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 694개 이용 후기 중 270개" "
평점 8 - 좋아요. 694개 이용 후기 중 232개" "
평점 6 - 괜찮아요. 694개 이용 후기 중 98개" "
평점 4 - 별로예요. 694개 이용 후기 중 60개" "
평점 2 - 너무 별로예요. 694개 이용 후기 중 34개" "

8.0/10

청결 상태

8.6/10

직원 및 서비스

7.8/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

8/10 - 좋아요

Susan

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was a great place to stop at for a long trip with our pup.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 2일
Hello Susan,We are delighted to hear that you enjoyed your stay with us, especially with your furry companion. Our pet-friendly accommodations aim to provide a comfortable experience for all our guests. Should you decide to visit us again, feel free to reach out for any special requests or arrangements.

10/10 - 훌륭해요

Jennifer

2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 19일
Hello Jennifer,We're thrilled to hear you had a fantastic stay with us! If you have any further comments or suggestions, please do not hesitate to reach out to us. We hope to welcome you back soon!

10/10 - 훌륭해요

Patty

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our stay was very nice. Clean and comfortable. Lovely, friendly, efficient staff. We will stay again in the future.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 29일
Hello Patty,We are delighted to hear that you had a pleasant stay with us and enjoyed the cleanliness and comfort of our hotel. Our team works hard to provide top-notch service to all our guests. We look forward to welcoming you back on your next visit.

8/10 - 좋아요

Christina

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was clean. Breakfast was good. Water was hot. Shower was nice. Workers were nice. Good experience.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello Christina,We're delighted to hear that you enjoyed the cleanliness, breakfast, and service during your stay. It's wonderful to know that you found the hot water and shower to your liking. Thank you for acknowledging our friendly staff. Your feedback is greatly appreciated.

10/10 - 훌륭해요

Sandra 님, Scotch Plains

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient hotel right off rte 95. Clean, Comfortable beds and dining options nearby. Pet friendly.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello Sandra,We appreciate your positive feedback on our convenient location, clean rooms, and comfortable beds. It's great to hear you enjoyed nearby dining options and our pet-friendly policy. Should you have any future concerns, we recommend reaching out to our management team directly for assistance.

10/10 - 훌륭해요

Richard 님, Hull

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly staff
2024년 3월에 3박 숙박함
답변 제공: Manager 님, 2024년 3월 24일
Hello Richard,We greatly appreciate your feedback on our friendly staff. We strive to provide exceptional customer service to all our guests. If you have any more comments or suggestions, please feel free to reach out to our management team directly.

10/10 - 훌륭해요

Wendy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 2일
Hello Wendy,We're delighted to hear that you had a wonderful experience during your stay with us! We look forward to welcoming you back again soon for another fantastic stay!

8/10 - 좋아요

Sheila

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient to the highway. Friendly, helpful staff.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 29일
Hello Sheila,We're delighted to hear that you found our location convenient and our staff friendly and helpful. We strive to provide a comfortable experience for all our guests. Should you have any further feedback or need assistance, please feel free to reach out to our management team directly.

10/10 - 훌륭해요

Christine

2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Christine,We are delighted to hear that you had a wonderful experience at our hotel! Should you have any further comments or suggestions, please do not hesitate to contact us directly. We look forward to welcoming you back soon!

8/10 - 좋아요

Justin

2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Justin, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

2/10 - 너무 별로예요

Beth 님, SOUTH POINT

연인과의 여행, 반려동물 동반 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We got to the hotel at 1am. We were so tired from our 6.5 hour drive that we just crashed. When we woke up the next morning we found pubic hairs on the comforter, food and debris in and on the comforter, pubic hair in the shower and on the bathroom floor, a HUGE stain on the comforter, and our dog found an empty pill casing. We called Expedia to get a refund. They communicated with hotel and they refused to refund us for the few hours we were there. At one point we had a knock at the door. It was a nice lady and she asked us if we were checking out early. As I was answering her a man (I’m assuming the owner or manager) walked by and told her to give us excellent service. She asked me again if we were checkout early and I said yes. I asked the man if he wanted to come in or look at my pictures. He just ignored me. When he walked by again I had my phone out to show him the pics. He just kinda mumbled and walked off. We went to check out and I stopped at front desk for a copy of our receipt. The lady at the front desk was so nice!! I asked to speak to the man And she tried to get him to talk to me but he refused. I was confused bc I was extremely nice and I just was trying to get a refund. I chalked it up as a lost cause and we left. Not one person said sorry. Not one person tried to make it right. Do your a favor and DO NOT STAY HERE!!!
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 28일
Hello Beth, We appreciate you sharing your experience with us. Your feedback is valuable, although it is disheartening to hear about your less-than-satisfactory stay. We will address your concerns internally to enhance our guest experience. Your comments will be shared with our team for improvement. Thank you for bringing this to our attention.

6/10 - 괜찮아요

Stephanie

연인과의 여행
좋아요: 직원 및 서비스
Odd odor in the room A lot of trash around the property
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 28일
Hello Stephanie, We appreciate your feedback regarding the room odor and property cleanliness. Your comments will be shared with our team for improvement. We strive to provide a pleasant experience for all our guests and regret any inconvenience caused during your stay.

6/10 - 괜찮아요

Warren 님, Peace Dale

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
When I arrived to check in, I was told there was no reservation in my name. Upon giving the clerk the reservation information, including the confirmation number, I was informed that there was a different name on the reservation. I contacted Travelocity Customer support, who confirmed my reservation information, including my name, email address and phone number. This was not sufficient for the clerk. The Travelocity rep offered to resend the reservation confirmation to the hotel, but the clerk was engaged in a telephone conversation with the manager. Upon providing the date the reservation was made, the clerk was able to locate and confirm my reservation, but only after close to an hour and a great deal of stress, considering I had just driven over 600 miles and did not want to have to locate another hotel for the night. (Kudos to the Travelocity rep who stayed on teh phone through the whole ordeal until resolution). That said, the room was comfortable and quiet, allowing a good night's sleep, and breakfast in the morning was excellent.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 10일
Hello Warren,Thank you for taking the time to share your feedback. We apologize for the inconvenience you experienced during check-in and the additional stress it caused after a long drive. We appreciate your patience and glad to hear you found the room comfortable and enjoyed our excellent breakfast. We value your patronage and hope to welcome you back in the future for a smoother check-in experience.

8/10 - 좋아요

Lena 님, Washington

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Our favorite place to stay when we are visiting property in the area. Always friendly staff and clean rooms. This time slightly disturbed by a noisy hvac system which was reported to staff. Overall good stay.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 9일
Hello Lena,Thank you for choosing to stay with us during your visit. We truly value your loyalty as a guest. We apologize for any inconvenience caused by the noisy HVAC system. Our team is always eager to address any issues reported by our guests in order to ensure a pleasant stay. We appreciate your feedback and will take it into consideration for improving our services. We look forward to welcoming you back in the future.

10/10 - 훌륭해요

Joseph

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 6일
Hello Joseph,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a wonderful experience with us. We strive to provide the best service and accommodations for our guests. If you have any future travel plans, we would be honored to have you stay with us again. Safe travels!

10/10 - 훌륭해요

Charles

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very good customer service Breakfast was great!!
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 1일
Hello Charles,Thank you for your kind feedback! We truly appreciate your positive remarks about our customer service. We're delighted to hear that you enjoyed our breakfast as well. We strive to provide an exceptional experience and it's great to know that we succeeded. We hope to welcome you back in the future for another wonderful stay.

6/10 - 괜찮아요

Steve and Donna

Average
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 29일
Hello Steve and Donna,Thank you for leaving your feedback. We appreciate your input and are sorry to hear that your experience was average. We strive to provide exceptional service and will take your comments into consideration to improve our offerings. Should you have any further concerns, please reach out to our management directly.

6/10 - 괜찮아요

LINDA

2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello LINDA, We appreciate you choosing to stay with us. If there was anything that detracted from your experience, we'd love to hear from you. Please feel free to reach out to us so we can address any concerns you may have. We hope to welcome you back in the future for an improved stay.

10/10 - 훌륭해요

Patricia 님, STUART

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean and close to I95 but still quiet
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 25일
Hello Patricia,Thank you for choosing our hotel for your recent stay. We're glad to hear that you found our property clean and conveniently located near I95. Our commitment to maintaining a peaceful environment allows our guests to have a quiet stay. We appreciate your positive feedback and hope to welcome you back in the future.

10/10 - 훌륭해요

Diane

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
👍
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 23일
Hello Diane,Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

2/10 - 너무 별로예요

alireza

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dirty towels, cockroach, soaked towel on AC, curtain wouldn’t shot with bright light all night.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 30일
Hello alireza,Thank you for bringing these concerns to our attention. We apologize for any inconvenience you experienced during your stay. At our hotel, we prioritize cleanliness and have measures in place to prevent any pest issues. We appreciate your feedback regarding the towels and curtains, and we'll share it with our team for improvement. We hope you'll consider giving us another chance in the future.

8/10 - 좋아요

Meredith

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 30일
Hello Meredith,Thank you for choosing to stay with us! We appreciate your positive rating and are glad to hear that you had a satisfactory experience at our hotel. If you have any specific feedback or suggestions, please feel free to reach out to us. We hope to welcome you back in the future for an even better stay.

8/10 - 좋아요

Anne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 30일
Hello Anne,Thank you for choosing our hotel for your stay! We appreciate your positive rating and are glad to hear that you had a good experience. If you have any additional feedback or comments, please feel free to reach out to us directly. We hope to welcome you back in the future.

2/10 - 너무 별로예요

Joseph

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Ended up not staying. Checked in, loud, not the cleaness, went to get shower. No hot water. Informed hotel too full could be 2 hours before water reheated. Asked for refund and allowed to checkout and find another hotel. Accomodated.
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 19일
Hello Joseph, Thank you for sharing your experience with us. We apologize for any inconvenience you encountered during your stay. We strive to provide a comfortable and enjoyable experience for all our guests. We appreciate your understanding of the temporary hot water issue and our team's assistance in arranging an alternative accommodation for you. We value your feedback and we will use it to improve our services.

10/10 - 훌륭해요

Alexix

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 16일
Hello Alexix,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a fantastic experience with us. We strive to provide exceptional service and are delighted that we met your expectations. Should you have any further comments or suggestions, please feel free to reach out to us directly. We hope to have the opportunity to welcome you back in the future.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 7일
Dear Guest,We are delighted to hear that you had an excellent stay at our hotel. It was our pleasure to exceed your expectations and provide you with a memorable experience. Should you have any further feedback or if there is anything else we can assist you with, please do not hesitate to contact us. We hope to welcome you back in the future for another exceptional stay.

10/10 - 훌륭해요

Stephen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Surprisingly nice little Comfort Inn. Inside clean and neat. Friendly greeting from manager and?son. Room clean and king bed quite comfortable. Thermostat easy to adjust. Area had 2 restaurants across street but we drove 3 miles to the Mad Italian, which was clean and friendly, but not like New Haven food. Haven’t had breakfast yet in hotel so can’t comment. East on/off to 95.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 30일
Hello Stephen,Thank you for taking the time to share your positive experience at Comfort Inn. We're glad to hear that you found our hotel to be clean and well-maintained, and that you received a friendly greeting from our manager and their son. It's also great to know that your room was clean and the king bed provided a comfortable stay. We appreciate your feedback and hope you enjoy your breakfast at the hotel. Thank you for choosing to stay with us and we look forward to welcoming you again in the future.

4/10 - 별로예요

Anne

가족 여행
별로예요: 청결 상태
A notre arrivé , il y avait un gros barbeau mort sur le plancher de ma salle de bain pour nous souhaiter la bienvenue …. Oreiller, drap tout fripper . Chambre vieillot , tapis etc mais endroit très calme et lit confortable
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 30일
Hello Anne, Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. Our team strives to maintain a high standard of cleanliness, and we regret that we fell short in your case. We appreciate your compliments regarding the peacefulness of our location and the comfort of our beds. We value your comments and will use them to improve our services.

10/10 - 훌륭해요

Gene

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
every was great
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 29일
Hello Gene,Thank you for your kind feedback! We're thrilled to hear that you had a fantastic experience during your stay at our hotel. We truly appreciate your positive remarks and hope to have the pleasure of welcoming you back again soon.

2/10 - 너무 별로예요

Sara

별로예요: 직원 및 서비스
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 19일
Hello Sara, We aim to make every guest's stay enjoyable, and we apologize if we do not meet your expectations. We would like to learn more about your visit to address any issues that led to your low rating and improve our services in the future. Please feel free to contact us if you have any comments or suggestions.

10/10 - 훌륭해요

Edward J

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Everything looked and smelled clean. There was a strong disinfectant smell. The staff were VERY accommodating and friendly.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 12일
Hello Edward J,Thank you for your kind words about the cleanliness of our hotel and the friendliness of our staff. We take pride in maintaining a clean and welcoming environment for our guests. We appreciate your feedback and look forward to welcoming you back.

8/10 - 좋아요

Dana

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Conveniently located off 95S so it was perfect for our drive down to FL. Not much in the area so get dinner beforehand. The lady that checked me in was not what you’d call friendly that’s for sure! We stayed in room 121. It was just a little sad. Peeling paint everywhere, especially the bathroom. The air conditioner in our room didn’t work. It wasn’t a huge deal bc the weather is cool right now but the room was stuffy. I let the front desk know when we checked out so hopefully that gets fixed. Free breakfast was decent/typical. Good coffee. Lady that checked me out was super friendly and nice. I’d stay here again if we were in a pinch but I’d probably try to stay elsewhere.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 4일
Hello Dana,Thank you for choosing our hotel for your recent stay and for taking the time to share your feedback. We are glad to hear that our location was convenient for your drive to Florida. We apologize for any perceived lack of friendliness during check-in and any issues you experienced with the condition of your room. We appreciate you bringing these concerns to our attention and will address them accordingly. We are pleased to hear that you enjoyed our free breakfast and found our staff friendly upon check-out. We hope you will give us another opportunity to exceed your expectations in the future.

10/10 - 훌륭해요

Sam

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice hotel. Not much around it. Breakfast is marginal. Small rooms.
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 28일
Hello Sam,Thank you for your feedback! We apologize for any inconvenience caused. We appreciate your comments and will use them to improve our services and amenities. Your comfort is our top priority and we hope to have the opportunity to welcome you back in the future.

10/10 - 훌륭해요

Sue

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything we needed in a room. Staff was attentive, breakfast was good. Will stay there again.
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 26일
Hello Sue,Thank you for your kind words! We're thrilled to hear that you had a great experience with our attentive staff and enjoyed our delicious breakfast. We can't wait to welcome you back for another fantastic stay!

8/10 - 좋아요

Sandra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 18일
Hello Sandra,Thank you for your feedback! We apologize for any confusion, but unfortunately, our rating system only goes up to 5.

4/10 - 별로예요

frank

반려동물 동반 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Bathtub was full of water when we checked in. Refrigerator did not cycle off. Paint coming off the walls. Corners of the room were dirty. Will not stay here again.
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 14일
Hello frank ,Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

10/10 - 훌륭해요

Mary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 11일
Hello Mary,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean
Clean room and bathroom. Comfortable bed and pillows.
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 10일
Dear Guest,Thank you so much for your compliments on our friendly services. It is extremely rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We are overjoyed to hear that you had a great time with us, and we thank you for sharing your experience!

8/10 - 좋아요

Sandy

2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 29일
Hello Sandy,Thank you for your feedback! We're glad to hear that you enjoyed your stay. If there's anything we can do to make your next visit even better, please let us know.

8/10 - 좋아요

Christopher

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
We liked the thought of the playground for the kids, but got there and the paint was chipping everywhere and it needs to be re-mulched. Also it was wet and since the play ground was made of metal it was unsafe and slippery for the kids. There was water coming up from a tube in the ground on the playground too.
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 10일
Hello Christopher, Thank you so much for your honest feedback, as we do not get better or improve without it. I'm so sorry to hear of the service failures that you experienced. We would love to have you back in order to gain your trust again. Please feel free to reach out with any special requests you may have, as we would be happy to assist you. We look forward to hopefully welcoming you back in the future.

6/10 - 괜찮아요

Christopher

출장 여행
Mediocre
Plenty of parking. The pool is out front which more resembles a swamp. Room was small and cramped and needs updating but it was clean. Air conditioner functioning properly, bed comfortable, hot shower with adequate pressure. The coffee/breakfast was typical for this level hotel. This hotel is good enough for a night’s sleep and a hot shower and a decent breakfast but not above average in any way and not worth more than $100.
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 7일
Hi Christopher,We’re happy to hear from you and glad that you enjoyed your stay overall. Your feedback, which highlights both strengths and areas for improvement, allows us to serve our guests better. We appreciate you choosing our hotel while visiting. Thank you for your kind feedback, and we look forward to hosting you again.

8/10 - 좋아요

Janice

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very easy to get to facility. Not on a busy highway, so it is not noisy
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 7일
Hi Janice,Thank you for being a guest with us and for taking the time to share your review and feedback. We hope to earn your business again when you return to the area.

10/10 - 훌륭해요

Lynn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 5일
Hello Lynn,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

8/10 - 좋아요

Joseph

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 14일
Hello Joseph,Thank you for sharing this rating, and we welcome you to visit us again anytime.

10/10 - 훌륭해요

Toni

2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 13일
Hello Toni,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

8/10 - 좋아요

Deborah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
9 out 10
Air conditioner worked but not well. Drapes had stains on them 2 places.
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 10일
Hello Deborah,I am so sorry to hear about the unusual situation that you experienced during your recent stay with us. Please know that guest satisfaction is our utmost priority and we take what you have shared very seriously. Your review has been shared with management so that appropriate measured can be taken.

8/10 - 좋아요

Rene

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and comfortable rooms. The staff is nice.
2023년 9월에 2박 숙박함
답변 제공: Manager 님, 2023년 9월 6일
Hello Rene,It means so much to have earned your business. We appreciate the feedback regarding our staff. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

6/10 - 괜찮아요

Ronald

가족 여행
좋아요: 직원 및 서비스
This was an adequate resting place for the night. The staff was friendly and helpful. There was one cockroach in the room, but we didn’t see any others. The toilet bowl was stained but not filthy. The room needed heavy curtains to mail the room less light at night.
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 4일
Hello Ronald, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

10/10 - 훌륭해요

Cheryl

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy access from highway. Clean and comfortable room. Extremely helpful and pleasant staff.
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 2일
Hello Cheryl,We have high standards of hospitality and service and we strive to give you the best experience at the best value. Thank you so much for the insight regarding our staff and comments about our room. We appreciate you taking the time to share your experience.

8/10 - 좋아요

Russell 님, Merrimack

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient to I 95 and has a great complimentary breakfast, and walkable dinner options nearby
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 4일
Hello Russell,Thank you for sharing your experience. We truly appreciate the insight regarding our breakfast. We hope to see you again and that you will be truly impressed with our continued improvements.