Dear Steven,Thank you for taking the time to tell us about your experience at the HOMETOWNE STUDIOS SPARTANBURG - ASHEVILLE HIGHWAY. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the location not being to your liking, the situation you mentioned regarding the parking lot and the other issues which hindered your stay. Feedback from our guest is always welcome as we strive to continuously improve the quality of our guest services. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and we wish you all the best in your future travelsVery truly yours,Kamaria Red Roof Management RediResponse Specialist

Dear Steven,Thank you for taking the time to share your feedback regarding your experience at the HOMETOWNE STUDIOS SPARTANBURG - ASHEVILLE HIGHWAY. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the encounter you had with the uncleanliness of the property. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. Thank you again for posting your review. We do hope you will choose to stay with us again at Red Roof so we can have the opportunity to provide you with a better experience.Sincerely, Red Roof Management

Dear Michelle,Thank you for taking the time to share your feedback regarding your experience at the HOMETOWNE STUDIOS SPARTANBURG - ASHEVILLE HIGHWAY. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the nice staff and clean room. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Sincerely, Red Roof Management

Hello Meridith,It's disappointing to see that this is your impression of our HomeTowne Studios Spartanburg Asheville Highway. This is not the usual experience our guests have, as safety and security are some of our top priorities. Thank you for making us aware of your concerns however, as we will use your comments to continually improve our services. Sincerely,Red Roof management

Dear Pamela,Thank you for taking a moment to share your feedback regarding your recent visit at the HomeTowne Studios by Red Roof Spartanburg - Asheville Highway. It's truly disheartening to read that you were not pleased with the area in which we reside and lack of amenities hindered your stay. Feedback from our guests is always welcome as Red Roof strive to continuously improve the quality of our services. We strive to provide guests with all the comforts of home, so I am disheartened to see your 2/5 score.The staff and I appreciate your comments, as it will only help us to improve. Please know that we value you as our guest and appreciate your business. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Sincerely,Red Roof Management

Hello Magan,The staff at the HomeTowne Studios by Red Roof Spartanburg - Asheville Highway and I would like to thank you for taking a moment to complete our survey from your recent stay. We are extremely happy to see that you had a wonderful experience which resulted in your 10/10 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Very truly yours,NishayeRed Roof ManagementRediResponse Specialist

Hello Carmetris,Thank you for choosing our hotel HomeTowne Studios by Red Roof Spartanburg - Asheville Highway and sharing your feedback. We apologize for any inconvenience caused during your stay. We encourage guests to notify our staff immediately about any concerns, as we strive to ensure a comfortable and enjoyable experience for all. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Hello Mikhail,Thank you for choosing to stay at our HomeTowne Studios by Red Roof Spartanburg - Asheville Highway. I appreciate your 3/5 score following your stay, but would love for you to consider adding comments to your survey to let us know what we’re doing well and where we can improve to provide you with a better experience.I do hope that you will return to our hotel, or any other Red Roof in the future.Sincerely,Red Roof Management

Thank you, Seth, for taking a moment to complete our survey. The staff at the HomeTowne Studios by Red Roof Spartanburg - Asheville Highway and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

Dear Valued Guest,Thank you for taking the time to share your feedback regarding your experience at the HOMETOWNE STUDIOS SPARTANBURG - ASHEVILLE HIGHWAY.I am so disappointed that your stay fell short of your expectations due to the indicated unclean condition and smoke odor. Please know that this isn't a level of service that Red Roof stands for and will take your comments into consideration so that we may provide a much better service. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,Red Roof Management

Thank you, Otis, for taking a moment to complete our survey. The staff at the HomeTowne Studios by Red Roof Spartanburg - Asheville Highway and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

Thank you for taking a moment to rate your experience, Patricia. The staff at the HomeTowne Studios by Red Roof Spartanburg - Asheville Highway and I appreciate but is deeply saddened to see your 1/5 score following your stay. Please accept our sincerest apologies. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. In the future, please consider adding comments to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strives to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Devorine Red Roof ManagementRediResponse Specialist

Hello Mark,Thank you for your recent review of your stay at the HomeTowne Studios by Red Roof Spartanburg - Asheville Highway. I am disappointed your experience was less than ideal due to the lack of cleanliness in the room and the toilet not being to your liking. Please accept our apologies for the impact this had on your stay. To uphold our company's high standards, your comments will be reviewed by staff, in an effort to ensure your experience is not repeated. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Nevertheless, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OliviaRed Roof Management RediResponse Specialist

Dear Bradley,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the HOMETOWNE STUDIOS SPARTANBURG - ASHEVILLE HIGHWAY. At Red Roof we are happy to know that the persons you encountered with was nice, you found us to be a family environment and all the positives stated. However, regarding your comment of the conditions, the inconvenience of someone pushing your windows and any other concerns mentioned, these will be taken into consideration. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

Thank you for sharing your 5/5 rating with us, Elena. Our staff at the HomeTowne Studios by Red Roof Spartanburg - Asheville Highway was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future.Appreciatively,XaoRed Roof ManagementRediResponse Specialist

Querido José,Le agradezco que comparta sus comentarios después de su estadía en HomeTowne Studios by Red Roof Spartanburg - Asheville Highway. Me entristeció leer que su estadía no cumplió con sus expectativas debido a los insectos y otras inquietudes que informó. Tenga en cuenta que trabajamos con una empresa de control de plagas que trata regularmente la propiedad contra plagas como es estándar en la industria. He notificado a la propiedad de sus comentarios para que puedan trabajar con los especialistas para garantizar que todo esté como debe ser.En su próxima estadía, si tiene algún problema mientras esté con nosotros, comuníquese con nuestra recepción de inmediato para que podamos solucionar el problema y garantizar que se sienta cómodo. En Red Roof, nuestra intención es que usted confíe en nuestras capacidades para prevenir problemas similares en el futuro. Tenga en cuenta que lo valoramos como nuestro huésped y apreciamos su negocio. Gracias por compartir sus inquietudes y espero que nos brinde la oportunidad de brindarle un mejor servicio en Red Roof la próxima vez que sus planes de viaje requieran alojamiento.Atentamente,LaTundeGestión del techo rojoEspecialista en RediResponse

Hello Wayne, Thank you for taking a moment to complete our survey. The staff at the HOMETOWNE STUDIOS SPARTANBURG - ASHEVILLE HIGHWAY and I appreciate your 2/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

Dear Akosua,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the HOMETOWNE STUDIOS SPARTANBURG - ASHEVILLE HIGHWAY. At Red Roof we appreciate your 3/5 score. We are happy to know that the check-in process was pretty easy, you had friendly, polite staff and the amenities of the room was in good working condition. However, regarding your comment of the condition of the property and the repairs and maintenance you describe is needed. This will be taken into consideration. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

Hello Pete, Thank you for taking a moment to complete our survey. The staff at the HOMETOWNE STUDIOS SPARTANBURG - ASHEVILLE HIGHWAY and I were saddened by your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRediresponse Specialist

Hi Thomas,We are sorry you had a less than satisfactory experience, prompting your 1/5 rating, following your stay at the HomeTowne Studios by Red Roof Spartanburg - Asheville Highway. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRediresponse Specialist

Hello Ryan,The staff at the HomeTowne Studios Spartanburg - Asheville Highway and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRediResponse Specialist

Hello James,The staff at the HomeTowne Studios Spartanburg - Asheville Highway and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRediResponse Specialist

Dear Jazmine,Thank you for taking the time to share your feedback regarding your experience at the HomeTowne Studios by Red Roof Spartanburg - Asheville Highway. It is so pleasing to read that you had a great encounter with us and we truly appreciate your kind remarks about you loving your stay. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business and can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price! Sincerely,ChirellRediresponse Specialist

Dear Denise,Thank you for taking the time to tell us about your experience at the HOMETOWNE STUDIOS SPARTANBURG - ASHEVILLE HIGHWAY. It’s great to hear that you found our property to be clean. On the other hand, I am sorry that your experience did not meet your full expectations. Please accept our sincerest apologies for what you described as a lack of maintenance and guest being mixed with local residents.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Antonio,Red Roof Management

Dear William,Thank you for leaving a review of your stay with us and letting us know that you were pleased with the cleanliness of your room/our staff service. We are disappointed that your experience was less than satisfactory due to the issues you described regarding the mattress/shower being broken, room having an odor, a broken refrigerator and the property needing to be updated. This is not the experience our guests usually have with us and for that we apologize. We appreciate you bringing this to our attention however, as we strive to continuously improve the quality of our services.Thank you for choosing HomeTowne Studios. We hope you have a good day.Very truly yours,Toni-AnnRed Roof ManagementRediResponse Specialist

Hello Rochelle, The staff at the HOMETOWNE STUDIOS SPARTANBURG - ASHEVILLE HIGHWAY and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,OliviaRediResponse Specialist

Hello Steven, Thank you for taking a moment to complete our survey. The staff at the HOMETOWNE STUDIOS SPARTANBURG - ASHEVILLE HIGHWAY and I are saddened to your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues or concerns while in house, please feel free to reach out to our front desk for real time assistance. Thanks again, I do hope that you will return to our hotel, or any of our other brand locations, in the future.Sincerely,Dannielle Red Roof Management

Dear Amanda,Thank you for taking the time to complete our guest survey comments regarding your recent stay at the HomeTowne Studios by Red Roof Spartanburg - Asheville Highway. I'm so glad you had a very nice stay, prompting your 5/5 score. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,SashaunaRed Roof ManagementRediResponse Specialist

Hello Samnang,Thank you for taking the time to share your feedback regarding your experience at the HOMETOWNE STUDIOS SPARTANBURG - ASHEVILLE HIGHWAY. It's disheartening to hear that your experience didn't meet your expectations due to the poor housekeeping you indicated you encountered. We will work to improve the quality of our service with your feedback in mind.We hope that you will give us the opportunity to provide you with a better stay the next time you re in the area.Sincerely,RecordoRediresponse Specialist

Dear Ronnie,Thank you for taking the time to complete our guest survey. I appreciate your comments following your recent stay at the HOMETOWNE STUDIOS SPARTANBURG - ASHEVILLE HIGHWAY especially regarding the cleanliness. I do apologize for any issues highlighted that hindered your stay. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,OshaneRed Roof ManagementRediResponse Specialist

Dear keith,Thank you for taking the time to share your feedback regarding your experience at the HOMETOWNE STUDIOS SPARTANBURG - ASHEVILLE HIGHWAY. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with what you described as the cleanliness of the room in addition to issues with the room amenities or furniture. I do hope that you will return to our hotel, or any of our other brand locations in the future.Sincerely,Antonio,Red Roof Management RediResponse Specialist

Hello David, Thank you for taking a moment to complete our survey. The staff at the HOMETOWNE STUDIOS SPARTANBURG - ASHEVILLE HIGHWAY and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management RediResponse Specialist

Hello Carl, Thank you for taking a moment to complete our survey. The staff at the HOMETOWNE STUDIOS SPARTANBURG - ASHEVILLE HIGHWAY and I are disappointed to see your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist

Hello Daniel,Thank you for taking a moment to complete our survey. Myself and the staff at the HOMETOWNE STUDIOS SPARTANBURG - ASHEVILLE HIGHWAY, appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OliviaRediResponse Specialist

Hello Valued Guest,We are sorry you had a less than satisfactory experience, prompting your 2/10 rating, following your stay at the HOMETOWNE STUDIOS SPARTANBURG - ASHEVILLE HIGHWAY. We strive to provide guests with the best customer service and all the comforts of home, so I am disappointed to read that you spotted a pest and the heater in the room wasn't working, please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. To uphold our company’s high standards I’ve shared your encountered with management to ensure your satisfaction.We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,OnielRediresponse Specialist

Dear David,Thank you for taking the time to tell us about your experience at the HOMETOWNE STUDIOS SPARTANBURG - ASHEVILLE HIGHWAY. It's great to hear that you found our location to be convenient. On the other hand, I am sorry that your experience did not meet your full expectations based on what you described as your room having an odor, lack of toiletries among other issues regarding the amenities.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Antonio, RediResponse Specialist

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Hello Oscar,Thank you for taking the time to tell us about your experience at the HOMETOWNE STUDIOS SPARTANBURG - ASHEVILLE HIGHWAY. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies if you felt unsafe while staying with us.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,Recordo Rediresponse Specialist

Hello Christina,Thank you for taking a moment to leave a review. Myself and the staff at the HOMETOWNE STUDIOS SPARTANBURG - ASHEVILLE HIGHWAY is disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SharmaRediResponse Specialist

Dear Rochelle,Thank you for taking the time to share your feedback regarding your experience at the HOMETOWNE STUDIOS SPARTANBURG - ASHEVILLE HIGHWAY. We sincerely appreciate your comments and are happy to hear you had a great experience with us regarding your stay was good resulting in your 5/5 rating. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your visit.Thank you for your review. We hope to continue to provide great experiences for you.Sincerely,SharmaRediResponse Specialist

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