Thank you for your review of Springfield House. We are delighted to hear that you enjoyed the convenience of our location and found us friendly and helpful. We are glad you appreciated the modern bathroom facilities, as we strive to maintain a pleasant and comfortable environment for all of our guests. We hope you will return to us if you have another event in Birmingham! Thank you again for your review.

Hi Michael,Thanks for your review, it was a pleasure to have you stay with us in Coleshill and we hope to see you again soon.Best wishes,James & Hansel

Dear Samantha, Thank you for your review. We very much look forward to welcoming you back soon. Best wishes, James & Hansel

Thanks for your glowing review! We’re glad you enjoyed our newly renovated room. Hope to see you again next time you visit the NEC. Best wishes, James & Hansel

Hi Neil, Thank you for your lovely comments. We are delighted you enjoyed your stay with us and we very much look forward to welcome you back again!! Best wishes, James & Hansel

We’re very happy you felt welcomed and enjoyed our breakfast. We do not understand why you were surprised that the transfers were not free, it does clearly state that fees apply for transfers, nowhere does it imply they are free. In the future we will clarify with guests that they understand fees applies and they accept them. All our showers are electric, sometimes they need to be run a while to warm up. It would have been more appropriate if you had informed us you had an issue with your shower, then we could have rectified it for you. We hope you will visit us again in the future. Best regards, Jame & Hansel

Thank you for your glowing review and we are delighted you enjoyed your stay here so much, it makes the hard work worthwhile!! We very much look forward to welcoming you back soon. Best wishes, James & Hansel

Thank you for your review. We very much look forward to welcoming you back soon. Best wishes, James & Hansel

Hi Hannah, Thank you for your kind words, we hope to see you again soon! Best wishes, James & Hansel

Thank you for your comments, however it's unfortunate you didn't mention these issues during our conversations, as you told me you were happy with everything. Our soap, shampoo & shower gel are normal hotel size and are replenished daily when needed, we are happy to provide more if requested. Springfield House is a grade 2 listed building, as such it's not uncommon for there to be some groans from the building as people move around. However, we do ask guest to be respectful of others during their stay. As for the unpleasant smell, thank you for bring this to our attention, I can assure you we will be looking into this as soon as possible. I do hope you will give us another chance next time you're visiting the NEC. Best regards, James & Hansel

Dear Phil, Many thanks for your kind words, it was great to have you stay with us and we hope to see you again soon. Best regards, James & Hansel

Thank you we are delighted you enjoyed your stay so much and hope to welcome you back again soon. Happy Christmas meantime. !

Thanks Neil, it was a pleasure to welcome you and sorry we couldn't fit you in for your next date request. Hopefully we will have availability next time ! Look forward to seeing you again soon. Kind regards Louise and John

Hi Andrew Thanks for your kind words and we are so pleased you enjoyed the breakfast so much. Hope to see you again soon. Kind regards Louise and John

Thanks for your kind words from your stay here, we are delighted you enjoyed it and hope to welcome you back again soon. Kind regards Louise and John

Thanks for your kind words and we hope to see you again soon. Safe flight !! Kind regards Louise and John

Hello Thank you so much for your kind words from your stay here, we are delighted you enjoyed Springfield House so much, and John is particularly pleased the breakfasts were so enjoyable ! We look forward to welcoming you back again next time you are in the area. Kind regards Louise and John

Hi Simon Thanks for your kind words from your recent stay here, and we are delighted you enjoyed your visit so much. Glad you liked the many original Georgian features that the cellar room offers ! We hope to welcome you back here again very soon. Kind regards Louise and John

Hello Tim. Thanks for your kind review and we are delighted you enjoyed your stay at Springfield House so much, particularly the breakfast. We are very much looking forward to welcoming you back next time you are around the area. Kind regards Louise and John

Thanks Ian, we are so pleased you enjoyed your stay here and hope to welcome you back soon. Kind regards Louise and John

Thank you for your kind words and we delighted you enjoyed your stay so much, and hopefully another time we would love to welcome you back to experience more of Springfield House's Georgian features. Thanks again. Louise and John

Thanks for your review and we hope to welcome you again soon.