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더 리곤 암스 - 안 이코닉 럭셔리 호텔 여행 후기

4 out of 5
더 리곤 암스 - 안 이코닉 럭셔리 호텔
High Street, Broadway, England

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 560개 이용 후기 중 320개" "
평점 8 - 좋아요. 560개 이용 후기 중 161개" "
평점 6 - 괜찮아요. 560개 이용 후기 중 48개" "
평점 4 - 별로예요. 560개 이용 후기 중 20개" "
평점 2 - 너무 별로예요. 560개 이용 후기 중 11개" "

9.2/10

청결 상태

9.0/10

직원 및 서비스

9.4/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

8/10 - 좋아요

henry

좋아요: 청결 상태, 직원 및 서비스
Great stay
2024년 4월에 2박 숙박함
답변 제공: Innkeeper 님, 2024년 5월 4일
Thank you for your lovely words Henry, I am delighted you had a fantastic experience when with us.

8/10 - 좋아요

Terry

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hotel bar/ dining staff were a bit slow, unresponsive and rude.
2024년 4월에 1박 숙박함
답변 제공: Innkeeper 님, 2024년 4월 29일
Dear TerryThank you for your comments and please accept my apologies. It would be most helpful to know when you stayed with us so I can investigate further, would you be so kind as to call me directly on 01386 852255 to discuss please.

10/10 - 훌륭해요

Neill

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Innkeeper 님, 2024년 4월 30일
Dear NeillThank you for your 5 out of 5 score!

10/10 - 훌륭해요

Juliet

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely place to stay in a beautiful Cotswold village.
2024년 4월에 2박 숙박함
답변 제공: Innkeeper 님, 2024년 4월 29일
Dear Juliet Thank you for your lovely feedback, I am delighted you had a wonderful experience when staying with us. We will look forward to welcoming you back soon.

10/10 - 훌륭해요

Scott

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful character hotel in the Cotswolds, excellent staff and comfortable surroundings. We will definitely come back!
2024년 3월에 1박 숙박함
답변 제공: Innkeeper 님, 2024년 4월 8일
Dear ScottThank you for your wonderful words following your recent visit to see us. I am delighted you had an amazing time and we will look forward to welcoming you back soon.Thank you.

10/10 - 훌륭해요

Chelsea

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful hotel with lots of its own history and in the heart of Broadway with little shops, pubs and cafes. Great home base in the Cotswolds.
2024년 3월에 5박 숙박함
답변 제공: Innkeeper 님, 2024년 3월 11일
Dear ChelseaThank you for your lovely kind words following your recent stay. I am delighted you enjoyed all aspects of our hotel and beautiful village.

8/10 - 좋아요

sonya 님, Hemel hempstead

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful property great spa and the Grill was very good. Lovely surroundings and old town
2024년 3월에 2박 숙박함
답변 제공: Innkeeper 님, 2024년 3월 11일
Dear SonyaThank you for your lovely kind words, I am delighted you enjoyed all aspects of your stay with us.

10/10 - 훌륭해요

Kevin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: Innkeeper 님, 2024년 1월 29일
Dear KevinThank you for your 10 out of 10 score!

8/10 - 좋아요

Lauren

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A great place for a weekend away
A great hotel with lots of wood fires and little hidden spots, with lovely warm staff. Location is amazing and facility for hikers. Good food options. Happily go back again.
2024년 1월에 1박 숙박함
답변 제공: Innkeeper 님, 2024년 1월 28일
Dear LaurenThank you for your lovely words following your recent stay, I am delighted you had a wonderful time and look forward to welcoming you back soon.Thank you once again.

2/10 - 너무 별로예요

JAMIE

Terrible service from start to finish
2024년 1월에 2박 숙박함
답변 제공: Innkeeper 님, 2024년 1월 27일
Dear JamieI was disappointed to read your comments, please feel free to call me directly as it would be very helpful for me to understand which elements of your stay failed to meet your expectations.Thank you.

10/10 - 훌륭해요

Clive

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Had a fantasic stay, great service and food. So much character. Highly recommend.
2024년 1월에 1박 숙박함
답변 제공: Innkeeper 님, 2024년 1월 10일
Thank you for the 10 out of 10 Clive, delighted you had a wonderful stay.

6/10 - 괜찮아요

Peter

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We found the billing structure, very confusing, leaving a deposit of £400, which was supposedly not taken from our account but was, and transactions taken from our account which shouldn’t have been and we’re told that they knew nothing off. We’ve been to the Lyon Arms three times now this is the first time we have actually had a problem with the billing issue which they were not really interested in discussing hence we will not be returning back to this hotel again. We will be choosing another hotel in Broadway which we do like. Plus I think this time round the food wasn’t up to much Polk eggs were cold in the middle and my chicken curry. Oh if I had known better it came out of jar service I cannot fault it was unbelievable. Other staff were friendly and helpful.
2024년 1월에 2박 숙박함
답변 제공: Innkeeper 님, 2024년 1월 10일
Dear PeterThank you for your kind words about our friendly team, I was disappointed to read our pre-authorization and billing procedure were not clearly explained upon arrival. I would be delighted to explain these to you should you wish to contact me directly. Thank you.

6/10 - 괜찮아요

Sian

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Innkeeper 님, 2024년 1월 10일
Thank you for taking the time to share your feedback Sian.

10/10 - 훌륭해요

Chris

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Absolutely superb
Absolutely superb from start to finish, zero complaints. We’ll be back!
2023년 12월에 1박 숙박함
답변 제공: Innkeeper 님, 2024년 1월 2일
Dear ChrisThank you for the 10 out of 10 score and we will look forward to welcoming you back, I am delighted you found everything to be amazing.

8/10 - 좋아요

Adele

좋아요: 직원 및 서비스, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Innkeeper 님, 2023년 12월 30일
Thank you for taking the time to share your feedback Adele.

10/10 - 훌륭해요

IAN

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There was nothing to dislike. Everything about our visit was impeccable.
2023년 12월에 3박 숙박함
답변 제공: Innkeeper 님, 2023년 12월 20일
Thank you for your lovely kind words Ian, I am delighted you had an amazing time.

10/10 - 훌륭해요

Mel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Innkeeper 님, 2023년 12월 18일
Dear MelThank you for scoring us as a 10 out of 10!

10/10 - 훌륭해요

Marissa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed with my boyfriend for an early Christmas break. The hotel is lovely, such friendly staff. Delicious breakfast and cocktails in the evening. We stayed in a classic cottage room. Had a bath and big separate walk in shower. Room short walk from the hotel. Such a cosy, romantic ambience at this time of year with the Christmas decorations and log fires burning. We will definitely be back. Thanks for a great stay
2023년 12월에 2박 숙박함
답변 제공: Innkeeper 님, 2023년 12월 18일
Dear MarissaThank you for taking the time to share your experience following your recent stay. I was delighted to read that you found our team very friendly and that you enjoyed your breakfast and our cosy lounges, snugs and Inglenooks.We will look forward to welcoming you back soon.Thank you once again.

10/10 - 훌륭해요

Sian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Our couple of nights at The Lygon was a wonderful experience. There was attention to every small detail. The staff were helpful and attentive and the food in the Grill restaurant was superb!
2023년 12월에 2박 숙박함
답변 제공: Innkeeper 님, 2023년 12월 14일
Dear SianThank you for taking the time to share your experience and for your lovely kind words, I am delighted you had a wonderful time when with us.We will look forward to welcoming you back soon.Thank you once again.

8/10 - 좋아요

Joanne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Lovely hotel - the meat platter at the Grill was delicious 😋
2023년 12월에 1박 숙박함
답변 제공: Innkeeper 님, 2023년 12월 14일
Dear JoanneThank you for taking the time to share your experience and for your lovely kind words, I am delighted you had a wonderful meal in Grill and thoroughly enjoyed our Beef platter.We will look forward to welcoming you back soon.Thank you once again.

10/10 - 훌륭해요

Karen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful staff
A wonderful stay. All of the staff were amazing in all respects. Friendly, helpful and professional. Could not be faulted. The hotel is incredibly dog friendly as is Broadway.
2023년 11월에 3박 숙박함
답변 제공: Innkeeper 님, 2023년 11월 6일
Dear KarenThank you for sharing your experience, I am delighted you found our team extremely helpful and welcoming.We will look forward to welcoming you back soon!

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastic in every way!!!
2023년 10월에 3박 숙박함
답변 제공: Innkeeper 님, 2023년 11월 6일
Thank you for your lovely kind words!

10/10 - 훌륭해요

Joanna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Top notch
Bedand pillows were very comfy. The service was top notch. All staff highly trained. Nothing was too much trouble. Attention to detail with all the staff was evident. Broadway is a lovely village with many I dependant shops. Good place for walking. Treatments were excellent in the Spa. Amy was a wonderful therapist.
2023년 10월에 3박 숙박함
답변 제공: Innkeeper 님, 2023년 10월 19일
Dear JoannaThank you for taking the time to share your experience. I was delighted to read you found our beds extremely comfortable and that our team delivered top notch service, I trust you felt relaxed leaving after your treatments in our spa.Thank you once again and we will look forward to welcoming you back soon.

10/10 - 훌륭해요

ANITA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A fabulous hotel
Really helpful and nice staff. I left a piece of jewellery in the safe in my room and they found it and kept it for me . I was very relieved. The room that we had in the main building is just lovely . A little fireplace and very cosy and well equipped . The hotel lounges are so nice and cosy and the bar is first rate . We go several times a year and will continue to do so. Highly recommended.
2023년 10월에 1박 숙박함
답변 제공: Innkeeper 님, 2023년 10월 19일
Dear AnitaThank you for taking the time to share your experience. I was delighted to read our team delivered amazing service and that your piece of jewellery was returned to you after it was left in the safe.Thank you once again and we will look forward to welcoming you back soon.

8/10 - 좋아요

Mike

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
LOVELY WEEKEND BREAK
The gardens and public areas of the Hotel were excellent but we thought the rooms were tired in relation to the cost of them. Spa and treatments were great. Service and restaurant were very good. Could do with more staff on reception when checking in and out though. Overall a lovely stay.
2023년 10월에 2박 숙박함
답변 제공: Innkeeper 님, 2023년 10월 19일
Dear Mike Thank you for taking the time to share your experience. I was delighted to read enjoyed our gardens and public areas, and that your treatments in our spa and dining experiences were great too. Thank you for your feedback on your bedroom.

10/10 - 훌륭해요

Catherine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A unique hotel, so relaxing and full of history Only minus point we went out at 11, when came back at 2 our room had not yet been done, but a very minus point. Staffs are excellents and provide top service. Breakfast is best i ever had and so is room service
2023년 10월에 2박 숙박함
답변 제공: Innkeeper 님, 2023년 10월 23일
Dear CatherineThank you for taking the time to share your experience, thank you for your kind words about our team and the service they provided. I was delighted to read you had the best ever breakfast when with us!Thank you once again.

10/10 - 훌륭해요

Michelle

2023년 10월에 1박 숙박함
답변 제공: Innkeeper 님, 2023년 10월 16일
Dear MichelleThank you for scoring us as a 10 out of 10

8/10 - 좋아요

Adrianne

연인과의 여행
좋아요: 편의 시설/서비스
No attention to detail. Toaster only toasted one side of the bread, the staff were aware and offered to bring toast from the kitchen. Can the hotel not afford to buy a new one?
2023년 10월에 2박 숙박함
답변 제공: Innkeeper 님, 2023년 10월 10일
Dear AdriannePlease accept my apologies for the inconvenience of our toaster playing up. I was pleased to read the team offered an alternative until our toaster was repaired.Thank you.

10/10 - 훌륭해요

Carmen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
My fourth time! Love the cuisine ad well.
2023년 9월에 2박 숙박함
답변 제공: Innkeeper 님, 2023년 11월 6일
Dear CarmenThank you for your lovely kind words, we will look forward to welcoming you back for a 5th time soon!

10/10 - 훌륭해요

Paul

2023년 9월에 2박 숙박함
답변 제공: Innkeeper 님, 2023년 10월 2일
Dear PaulThank you for scoring us a 10 out of 10 following your recent visit!

8/10 - 좋아요

Laurence 님, Hockley

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
My only complaint is how cold our accommodation was. The radiators were all turned off. We were given an electric radiator for the lounge area which helped but the bedroom bathroom and lobby were cold. Everything else was lovely.
2023년 9월에 3박 숙박함
답변 제공: Innkeeper 님, 2023년 9월 26일
Dear LaurenceThank you for taking the time to share your experience. I was pleased to read you found everything lovely and please accept my apologies for your room being chilly.

10/10 - 훌륭해요

Peter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Fantastic hotel in a fantastic location with excellent staff.
2023년 9월에 1박 숙박함
답변 제공: Innkeeper 님, 2023년 9월 26일
Dear PeterThank you for taking the time to share your experience. I was delighted to read you found our location fantastic and our team to be excellent. Your kind words are truly appreciated and will be shared with the team.

10/10 - 훌륭해요

Diane

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Gorgeous historic hotel. We stayed in the King Charles room. 2 rooms that are stunning! 4 poster bed is beautiful. Living room so quaint. It is like being back in time. Restaurant is incredible both dinner and breakfast. Bar area is elegant. Perfect location to stroll around town. A wonferful visit on our vacation from the USA. Thank you ❤️
2023년 9월에 1박 숙박함
답변 제공: Innkeeper 님, 2023년 9월 13일
Dear DianeThank you for your lovely kind words following your recent stay with us, I was delighted to read you enjoyed the history of our beautiful building and found everything to be fabulous.We will look forward to welcoming you back soon.Thank you once again.

10/10 - 훌륭해요

Sheum

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: Innkeeper 님, 2023년 9월 18일
Thank you for your lovely kind words!

8/10 - 좋아요

peter

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
dogs in the restaurant ,very unhealthy.. too many dogs in courtyard when we wanted a quiet glass of wine at 5pm
2023년 9월에 1박 숙박함
답변 제공: Innkeeper 님, 2023년 9월 11일
Dear PeterThank you for your review, I was sorry to read you felt there were too many dogs, we do keep areas of the hotel dog free, apologies if these were not offered as options to you.

10/10 - 훌륭해요

Debra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Cotswold Dream destination
Gorgeous hotel. Wonderful spa. We were so excited to have a pool, sauna, steam and jacuzzi all in one place! We used them all. A few little glitches that are hardly worth mentioning when you take into consideration how nice and efficient the staff are. Lovely breakfast and we dined one evening and thoroughly enjoyed that as well. We would definitely recommend this hotel and this town.
2023년 8월에 3박 숙박함
답변 제공: Innkeeper 님, 2023년 9월 4일
Dear Debra Thank you for taking the time to post a review and for your lovely kind words about our spa. I was delighted to read you had wonderful dining experiences when with us and that you found all our team to be efficient and friendly.

8/10 - 좋아요

Kyle

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We really like the interior decoration of the rooms and comfortable bed. The location was excellent for a visit to Broadway.
2023년 8월에 1박 숙박함
답변 제공: Innkeeper 님, 2023년 9월 4일
Dear KyleThank you for taking the time to post a review and for your lovely kind words about our interior design, I am delighted you liked the design and had a wonderful night’s sleep on our super comfortable mattresses.

8/10 - 좋아요

James

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely place… breakfast on day 1 was stone cold…which was disappointing… it was remedied when we asked … but was a bit of a surprise given it’s meant to be one of the best hotels in broadway. Thx
2023년 8월에 2박 숙박함
답변 제공: Innkeeper 님, 2023년 9월 4일
Dear James Thank you for taking the time to post a review, please accept my apologies for your breakfast experience.

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: Innkeeper 님, 2023년 8월 25일
Thank you for your kind words Robert. Delighted you had a wonderful stay.

8/10 - 좋아요

Hiroyuki

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
At the dinner, cooking is a little bit disappointed.
2023년 8월에 2박 숙박함
답변 제공: InnKeeper 님, 2023년 8월 19일
Dear HiroyukiThank you for taking the time to feedback, your comments are most welcome and truly appreciated.Thank you.

10/10 - 훌륭해요

Linda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
No
2023년 8월에 3박 숙박함
답변 제공: Innkeeper 님, 2023년 9월 4일
Dear LindaThank you for taking the time to post a review and for your lovely kind words about your visit.

10/10 - 훌륭해요

Debbie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stunning hotel
We had a fabulous stay in this beautiful hotel. It was a return stay for our 40 wedding anniversary, we had spent our honeymoon there, we were even given the same room plus lots of little treats. The staff were amazing. Food & service excellent too. One little gripe would be the dawn chorus….not the sound of birds sadly but barking dogs! Lots of them. It’s a dog friendly hotel. Nothing against dogs but would rather not be woken up by their barking!
2023년 8월에 3박 숙박함
답변 제공: Innkeeper 님, 2023년 9월 4일
Dear DebbieThank you for taking the time to post a review and for your lovely kind words about your visit and our team delivering amazing service. Apologies about the dogs, I hope they did not disturb too much.

8/10 - 좋아요

Mark

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
A very characterful property in a prime position in Broadway. Lovely courtyard and gardens. Staff very friendly and helpful. Slightly disappointed that the hotel does not provide items that should be standard at this price point and which would enhance the experience eg no turn down service, no nibbles with cocktails in bar, kettle in room with instant coffee rather than coffee machine. No mini bar. Breakfast buffet okay but nothing special and service very slow re cooked items. Tables in bar not wiped clean. Not sure we would return.
2023년 8월에 3박 숙박함
답변 제공: Darren 님, 2023년 8월 15일
Dear MarkThank you for providing your feedback which will be shared with the team, particularly regarding the service at breakfast and table maintenance in the bar. I am sorry to hear that not all aspects met your expectations although I am pleased you enjoyed the Courtyard and the staff were friendly and helpful.Sincerely,Darren

4/10 - 별로예요

Jade Sau Yung

2023년 8월에 3박 숙박함
답변 제공: InnKeeper 님, 2023년 8월 16일
Dear JadeThank you for sharing your comments and please feel free to call me directly to discuss further. 01386 852255Thank you

10/10 - 훌륭해요

S B

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
As always, The Lygon never met us down. We have stayed at the hotel around half a dozen times and always feels like home from home. Although we visit the cotswolds a number of times each year, on this occasion we actually booked ourselves into a hotel in Rutland Waters, Lincs. But after one night we realised that we made an error and contacted the Lygon immediately and they were able to accommodate us. If you are staying in the Costwolds, there are 4 or 5 decent hotels but if you are looking for an authentic Cotswolds experience, The Lygon will always deliver.
2023년 8월에 2박 숙박함
답변 제공: Darren 님, 2023년 8월 15일
Dear SBI am delighted you enjoyed your stay again and we look forward to welcoming you back again in the near future.Sincerely,Darren

10/10 - 훌륭해요

paul

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 2박 숙박함
답변 제공: InnKeeper 님, 2023년 8월 1일
Dear PaulThank you for the 10 out of 10 score, we are delighted you had a wonderful time when with us.

4/10 - 별로예요

Vance

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Stop were not what I’d expect at a hotel of this standard
2023년 7월에 1박 숙박함
답변 제공: InnKeeper 님, 2023년 8월 3일
Dear VancePlease feel free to call me directly to discuss further, it will help me undertsand where we can improve. Thank you

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely and charming
The Lygon Arms is a charming hotel property to stay at. The afternoon tea is great value and the staff are all very curteous and helpful at all times. The Spa area is neat but nothing extraordinary, the treatments are great but priced a little steep. The steam room should have a tap and a hose to be able to refresh the surfaces eith water.
2023년 7월에 2박 숙박함
답변 제공: InnKeeper 님, 2023년 7월 29일
Thank you for taking the time to share your experience. I am delighted you found our team to be helpful and courteous and your feedback on the spa and treatments is truly appreciated.

6/10 - 괜찮아요

PHILIP

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
We had a disturbed night's stay due to a flashing light in our room ( wifi related we believe) which woke us up at 2:30 AM. Added to this were 2 fire alarms - one at 7:55am requiring room evacuation. The hotel will try to fix the wifi flashing issue and thanks us for our feedback. The fire alarms were caused by guests and beyond the control of the hotel. So we had a bad experience and the hotel thanks us for the feedback but that's it. Better luck next time.
2023년 7월에 1박 숙박함
답변 제공: Graeme 님, 2023년 7월 24일
Dear PhilipThank you for taking the time to post a review and please accept my most sincere apologies for the fire alarm disturbance.

10/10 - 훌륭해요

Christina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Gorgeous property and very friendly and helpful staff!
2023년 7월에 1박 숙박함
답변 제공: InnKeeper 님, 2023년 7월 22일
Thank you for your lovely kind words Christina, they are truly appreciated and I am delighted you had a wonderful time when visiting.