Hello Seungheon,Thank you for taking the time to tell us about your stay at the Red Roof PLUS+ El Paso East. I'm glad that you found the price reasonable. You indicated that you were unsatisfied with the uncleanliness of the room. Please accept our apologies. We will take your comments into consideration to make changes to improve our customer experience.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,AbigailRediResponse Specialist

Dear Herbert,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ EL PASO EAST. I am happy to hear that you found our hotel to be quiet and our staff to be very pleasant. However, you indicated that the issue regarding the parking dampened your experience. Your satisfaction is important to Red Roof, so I am sorry to hear this was not achieved with you.Please know that we value you as our guest and appreciate your business. We hope to continue to provide great experiences for you at Red Roof.Sincerely,Sharma Red Roof Management RediResponse Specialist

Thank you for taking the time to write about experience at the RED ROOF PLUS+ EL PASO EAST. Eric, I am happy to hear that you found our hotel to be of good value. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business, Eric, and can't wait to see you back at Red Roof soon, where we can continue to offer you a good stay at an affordable price! Sincerely, Sharma Red Roof Management RediResponse Specialist

Dear Sylvia,Thank you for taking a moment to leave a review. The staff and I at the RED ROOF PLUS+ EL PASO EAST were disappointed to see your 1/5 score following your stay. You indicated that the foul odor in the lobby and the room dampened your experience. It is our goal to provide a comfortable stay for all our guests, so I am sorry to hear this was not achieved with you. In the future, should you stay with us again, please contact our front desk in real time to ensure you're comfortable. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area.Very truly yours, Sharma Red Roof Management RediResponse Specialist

Dear Trisha,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ EL PASO EAST. I am happy to hear that you were pleased with your room. However, I am sorry for any inconvenience caused due to the faulty Wi-Fi service you mentioned. Your satisfaction is important to Red Roof, I am sorry to hear this was not the impression we left you with.Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area.Sincerely,Sharma Red Roof Management RediResponse Specialist

Dear Alma,Thank you for taking the time to leave a review. We appreciate your comments regarding your recent stay at the RED ROOF PLUS+ EL PASO EAST. I am happy to see you were happy with your visit, resulting in a 5/5 score. In the future, please consider adding more detailed comments to your survey to let us know what we’re doing well and where we can improve. Please know that we value you as our guest and appreciate your feedback. I do hope that you will return to our hotel, or any of our other Red Roof brand locations in the future.Sincerely,Sharma Red Roof ManagementRediResponse Specialist

Hello Erica, Thank you for taking a moment to leave a review. The staff at the RED ROOF PLUS+ EL PASO EAST and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Sharma Red Roof Management RediResponse Specialist

Dear David,Thank you for taking the time to tell us about your experience at the RED ROOF PLUS+ EL PASO EAST. I am happy you found our hotel to be a nice place to stay for the price you paid. We at Red Roof, aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit, prompting your 4/5 score. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,SamanthaRed Roof ManagementRediResponse Specialist

Thank you for your positive rating, Juan. The staff at the RED ROOF PLUS+ EL PASO EAST and I value you as our guest and appreciate your 3/5 score following your stay. We at Red Roof, aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we look forward to your next stay at Red Roof.Sincerely,SamanthaRed Roof ManagementRediResponse Specialist

Dear Jon,Thank you for taking the time to tell us about your experience at the RED ROOF PLUS+ EL PASO EAST. I am happy you were pleased with our clean and newly renovated hotel. However, you indicated that you were displeased with the absence of tea and coffee in the lobby, which was disappointing to hear. Our Red Roof team is committed to satisfying our guests, so we thankful for your feedback as it will help us to improve our guest experience.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Samantha Red Roof ManagementRediResponse Specialist

Hello Javier, Thank you for telling us about your stay at the Red Roof Inn PLUS+ El Paso East. I am glad you found our staff to be friendly and our rooms to be clean. At Red Roof, we hope to continue to provide great experiences for you. Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,OliviaRed Roof ManagementRediResponse Specialist

Hello Billy, Thank you for telling us about your stay at the Red Roof Inn PLUS+ El Paso East. I am glad you found our location to be great. At Red Roof, we hope to continue to provide great experiences for you. Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,OliviaRed Roof ManagementRediResponse Specialist

Hello Jose, Thank you for telling us about your stay at the Red Roof Inn PLUS+ El Paso East. I am glad you found our location to be amazing, despite the parking area not being to your liking. Please accept our apologies for any inconvenience this may have caused. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future, so your comments will be reviewed by staff in an effort to ensure your experience is not repeated. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,OliviaRed Roof Management RediResponse Specialist

Hello Joseph, Thank you for telling us about your stay at the Red Roof Inn PLUS+ El Paso East. I am glad you found our staff to be friendly and our environment to be safe. However, please accept our apologies for the TV not being to your liking and the other concern mentioned. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future, so your comments will be reviewed by staff in an effort to ensure your experience is not repeated. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and we hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,OliviaRed Roof Management RediResponse Specialist

Hello Lorraine, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ El Paso East and I are saddened to see your 1/5 score following your stay. In the future, please consider adding more comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

Hello Donna, Thank you for telling us about your stay at the Red Roof Inn PLUS+ El Paso East. I am glad you found our location to be convenient for your purposes, despite the dirty grounds and the other concerns mentioned. Please accept our apologies for any inconvenience this may have caused. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future, so your comments will be reviewed by staff in an effort to ensure that your experience is not repeated. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,OliviaRed Roof Management RediResponse Specialist

Querida Manuela,Gracias por tomarse el tiempo de contarnos su experiencia en RED ROOF PLUS+ EL PASO EAST. Usted indicó que la suciedad de la habitación y del baño dificultó su experiencia. Fue realmente desalentador escuchar esto y nos disculpamos sinceramente. Los comentarios de nuestros huéspedes siempre son bienvenidos en Red Roof ya que nos esforzamos por mejorar continuamente la calidad de nuestros servicios.Gracias por compartir sus comentarios y esperamos que elija quedarse con nosotros nuevamente para que podamos tener la oportunidad de brindarle una mejor experiencia.Atentamente,samanthaGestión del techo rojoEspecialista en RediResponse

Dear Guillermo, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn PLUS+ El Paso East. It's so rewarding to read that you were pleased with the convenience of our location. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Tianna Red Roof ManagementRediResponse Specialist

Hello Benjamin, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ El Paso East and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Our goal is to provide a clean and comfortable stay for all our guests and we re proud to have achieved that with your visit. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,TiannaRed Roof ManagementRediResponse Specialist

Hello Sonia,Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn PLUS+ El Paso East appreciate your 5/5 score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. For future travels, should you encounter any issues with us, please do not hesitate to contact the front desk directly in real time. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,TiannaRed Roof Management RediResponse Specialist

Querida Marianet,Gracias por tomarse el tiempo para compartir sus comentarios sobre su experiencia en el Red Roof Inn PLUS+ El Paso East. Apreciamos sinceramente sus comentarios y nos complace saber que nuestra ubicación le resultó conveniente para sus viajes. Sin embargo, es realmente desalentador leer que la limpieza de la propiedad no cumplió con sus expectativas.Esperamos seguir brindándole grandes experiencias. Una vez más, gracias por publicar tu reseña. Esperamos que nos visite nuevamente en el futuro.Atentamente,Tianna Red Roof Management RediResponse Specialist

Dear German,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn PLUS+ El Paso East. The issues you highlighted is truly regrettable to hear. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Tianna Red Roof ManagementRediResponse Specialist

Hello Victor, Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn PLUS+ El Paso East appreciate your 5/5 score following your stay. It's great to read that you had a great stay while with us. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit.The staff and I were happy to see Red Roof met your expectations. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,TiannaRed Roof ManagementRediResponse Specialist

Hi Susana,I would like to personally thank you for sharing your feedback following your experience at the Red Roof Inn PLUS+ El Paso East with us. It was so rewarding to see that we earned your perfect score and we were happy to know that it was easy for you to stay with us on short notice. Red Roof strives to provide guests with a great experience, so seeing our efforts coming to fruition were especially pleasing to us.Thank you again for your review. It would be our pleasure to host you under our roof again so that we can provide you with more great stays.Best regards,XaoRed Roof ManagementRediResponse Specialist

Thank you for sharing your feedback with us, Bhumika. The team at the Red Roof Inn PLUS+ El Paso East appreciated your 3/5 score. However, you stated that we should have breakfast. As such, your sentiments may be kept into consideration going forward.Guest feedback, like yours, aids in the growth of Red Roof, so we would like to extend our thanks for your feedback. It would be our pleasure to host you again in the future.Regards,XaoRed Roof ManagementRediResponse Specialist

Hello Dagoberto.Thank you for sharing your feedback with us. The team at the Red Roof Inn PLUS+ El Paso East was pleased to know that our surroundings earned your 4/5 score. We aim to provide our guests with good stays, so we were happy to see that this was reflected in your score.Guest feedback, like yours, aids in the growth of Red Roof, so we would like to extend our thanks for your feedback. It would be our pleasure to host you again in the future.Regards,XaoRed Roof ManagementRediResponse Specialist

Hello Gerardo,I sincerely apologize that your stay at our Red Roof Plus+ El Paso East didn’t meet your expectations. I was disheartened to see it resulted in a 1/5 score. We would love for you to consider adding comments to your survey in the future, to let us know where we let you down. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.I do hope that you will return to our hotel, or any of our other Red Roof locations in the future.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

Hello ShawnThank you for choosing to stay at our RED ROOF PLUS+ EL PASO EAST. I appreciate your 4/5 score following your stay but would love for you to consider adding comments to your survey to let us know what we’re doing well and where we can improve to provide you with a better experience.I do hope that you will return to our hotel, or any other Red Roof in the future.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

Hello Shawn,We appreciate your comments regarding your recent stay at the Red Roof Plus+ El Paso East. We always enjoy hearing about the positive experiences our guests have at our hotels and are happy that tour easy parking and check in met your expectations. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thanks again, we do hope you will choose to stay with us again at Red Roof, so we can have the opportunity to provide you with an even better experience.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

Hello Indania,We are happy to see that you had a good stay with us here at our Red Roof Plus+ El Paso East. At Red Roof we strive to provide satisfactory stays for our guests, and we are happy that was achieved for you. We hope to continue to provide great experiences for you.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

Dear Debora,Thank you for your review following your stay at Red Roof Inn PLUS+ El Paso East. It was regretful to have discovered that you weren’t thoroughly impressed with us during your recent stay. You indicated that the areas were dirty and not well lit, which was saddening to read. Our Red Roof team is committed to satisfying our guests, so your comments will be taken into consideration as it will help us to improve our guest experience.Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely, GabrielleRed Roof Management RediResponse Specialist

Dear Lirio, Everyone here at the Red Roof Inn PLUS+ El Paso East was proud to see your 4/5 score. I am happy that you were fond of our quiet environment. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you're in the area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

Thank you for taking a moment to leave a review, Ismaylia. The staff and I at the Red Roof Inn PLUS+ El Paso East appreciate your 3/5 score following your stay. At Red Roof, we aim to deliver positive experiences and we’re happy you were satisfied. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you're in the area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

Dear LaDennis, Everyone here at the Red Roof Inn PLUS+ El Paso East was proud to see your 5/5 score. I am thrilled that our awesome staff, great parking and the other highlights pleased you. At Red Roof, great customer service is a valuable part of our goal that we strive to fulfil and we’re happy that we achieved that with your visit. Please know that we value you as our guest and appreciate your feedback. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

Hello Carlos,Thank you for being a guest here at our Red Roof Plus+ El Paso East. We are happy to have been able to provide you with friendly service and a clean environment. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

Dear Victoria,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Plus+ El Paso East and are happy to see that you were pleased with our friendly front desk staff, the cleanliness of your room and our affordable rates. However, you've also expressed your disappointment in the parking and that there were issues with the dry wall in the shower. Thank you for relaying this concern to us. We have made note of your comments and will use this to improve the quality of our services.Thank you again for sharing your experience with us. We look forward to seeing you in your future travels.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

Dear Idania,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ El Paso East. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about your stay being all good. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRed Roof ManagementRediResponse Specialist

Dear Matthew,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF PLUS+ EL PASO EASTIt was great to read you were pleased with our nice staff and nice hotel. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kerry-Lee Red Roof ManagementRediResponse Specialist

Dear Sarah, We at the RED ROOF PLUS+ EL PASO EAST are thrilled to have earned your scoring of 5/5 in regard to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

Estimado Adán,Gracias por tomarse el tiempo de contarnos su experiencia en RED ROOF PLUS+ EL PASO EAST. Lamento que su experiencia no haya sido ideal debido a la cancelación de su reserva. En Red Roof, nuestra intención es que usted confíe en nuestras capacidades para prevenir problemas similares en el futuro. Tenga en cuenta que lo valoramos como nuestro huésped y apreciamos su negocio.Gracias por compartir sus inquietudes y todo lo mejor en sus futuros viajes.Muy atentamente,Kerry-LeeGestión del techo rojoEspecialista en RediResponse

Dear Maria,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF PLUS+ EL PASO EASTIt was great to read you were pleased with our quiet property. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kerry-Lee Red Roof ManagementRediResponse Specialist

Dear Kendra,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn PLUS+ El Paso East. It is very rewarding to read that you had a great encounter with us, and we really appreciate your kind comments about our convenient location. You indicated that you were unsatisfied with odor of the room, stained sheets, unclean room and the other concerns you described. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit Red Roof again on your next stay.Sincerely,ChirellRed Roof ManagementRediResponse Specialist

Dear Luis,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ EL PASO EAST. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that a glass bottle was in parking lot in which you ran over and broke it. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,ChirellRed Roof ManagementRediResponse Specialist

Dear Maritza, Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF PLUS+ EL PASO EAST. We appreciate your comments mentioning you enjoyed your stay. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services here at Red Roof. Thank you again for sharing your experience. We look forward to seeing you in your future travels. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist