리셉션

그래비티 하우스 스팀보트 여행 후기

3 out of 5
그래비티 하우스 스팀보트
2304 Après Ski Way, Steamboat Springs, CO

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 513개 이용 후기 중 270개" "
평점 8 - 좋아요. 513개 이용 후기 중 123개" "
평점 6 - 괜찮아요. 513개 이용 후기 중 64개" "
평점 4 - 별로예요. 513개 이용 후기 중 34개" "
평점 2 - 너무 별로예요. 513개 이용 후기 중 22개" "

9.0/10

청결 상태

8.8/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

Sara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: The Team at Gravity Haus Steamboat 님, 2024년 4월 25일
Thank you for the 5 out of 5 rating, Sara.

10/10 - 훌륭해요

rebecca

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very sweet hotel. Perfect location for skiing. Kind and efficient staff. Very welcoming
2024년 4월에 4박 숙박함
답변 제공: The Team at Gravity Haus Steamboat 님, 2024년 4월 23일
Thank you, Rebecca. We love the feedback.

10/10 - 훌륭해요

Jaclyn

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Gravity haus steamboat was great. They did a nice job making the old ptarmigan inn refreshed. The location is out of this world especially with all the base area changes. You can walk to the base or ski in ski out for convenience. Dog friendly is always a plus for this Fido loving family. The pool and hot tub were fantastic and provided hours of entertainment when we were done with the mountain for the day. Everything was clean, nicely painted, the carpet was newer and nice looking, the staff were so friendly and we didn’t hear any other guests even though it was a sold out weekend. The price was fair and we really feel we got the best bang for our buck
2024년 4월에 2박 숙박함
답변 제공: The Team at Gravity Haus Steamboat 님, 2024년 4월 16일
Thank you for the amazing feedback and 5 out of 5 review, Jaclyn. We are so happy to hear you enjoyed your stay with us.

10/10 - 훌륭해요

Andrew

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
😃
2024년 4월에 2박 숙박함
답변 제공: The Team at Gravity Haus Steamboat 님, 2024년 4월 15일
Thank you for the 5 out of 5 rating, Andrew. We are so happy to hear you enjoyed your stay.

8/10 - 좋아요

Amanda 님, Aurora

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
If you want to be on the mountain, this location can't be beat! Steps from the gondola and the ski village. Rooms are tastefully decorated with a fridge, mini bar, coffee and white noise machine. Onsite restaurant with bar and coffee bar. Super close in parking, but adds a $40 nightly parking fee. Is a bit loud with ski boots always walking down the hallway and snow machines outside your window, but with earplugs and the white noise machine, we had a good night sleep. It's a fair trade off to be so close to everything.
2024년 4월에 2박 숙박함
답변 제공: The Team at Gravity Haus Steamboat 님, 2024년 4월 15일
We greatly appreciate the feedback and that you enjoyed our slopeside location. We look forward to your next stay.

10/10 - 훌륭해요

Sheila 님, Littleton

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Very nice staff to check in. Bar staff not as friendly but good enough. Clean room. Hotel at base of mountain so restaurants and shopping still open. Ten minute drive to downtown Steamboat. Pet friendly even though the doggo didn’t come along. Would reserve again. Fair price.
2024년 4월에 1박 숙박함
답변 제공: The Team at Gravity Haus Steamboat 님, 2024년 4월 10일
Thank you for letting us know you had a great stay, Sheila. We look forward to your next visit.

8/10 - 좋아요

Nina

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The staff was super accommodating and nice! Great location relative to the gondola and village. Property is average overall, and the walls are quite thin; but it’s worth it for the location as a lower budget option.
2024년 4월에 3박 숙박함
답변 제공: The Team at Gravity Haus Steamboat 님, 2024년 4월 10일
We greatly appreciate the feedback, Nina.

10/10 - 훌륭해요

Luc

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I accommodation were awesome and the closeness to the trails was unbelievable.
2024년 4월에 2박 숙박함
답변 제공: The Team at Gravity Haus Steamboat 님, 2024년 4월 7일
We love to hear you enjoyed the hotel and the amazing proximity to the base area.

2/10 - 너무 별로예요

Abraham

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
The Stay was terrible. -the check in process at 1130 pm took 45 minutes and not help with luggage and had broken carts -there was a fire evacuation at 130pm. the staff did not even bother to offer free coffee in the morning. -Coffee at 615am was bitter and cold, ended up getting Cafe Americno.
2024년 3월에 1박 숙박함
답변 제공: The Team at Gravity Haus Steamboat 님, 2024년 4월 3일
Thank you for your feedback. We sincerely apologize you did not have a positive experience. We understand it was incredibly inconvenient to evacuate the hotel but it was imperative to ensure the safety of our guests. All our rooms have steeped coffee and teas available.

10/10 - 훌륭해요

Carolyn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Walking distance to lifts
2024년 3월에 5박 숙박함
답변 제공: The Team at Gravity Haus Steamboat 님, 2024년 4월 1일
We love you enjoyed the location, Carolyn.

8/10 - 좋아요

maciej

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
When skiing Winterpark I always stay GH. This was my 1st @ Steamboat GH. Excellent ski in/out location. Rooms very small, no hooks/storage for ski cloths. When checked out we forgot swimsuits, 4 hrs later came back and they were gone (?!). Bar/coffee great, but there is constant absence of coffee personel and bartenders are not barista (therefore can’t make cappuccino!?!)
2024년 3월에 2박 숙박함
답변 제공: The Team at Gravity Haus Steamboat 님, 2024년 4월 7일
We greatly appreciate your feedback, Maciej, and sincerely apologize we could not locate your swimsuits. Your comments will be shared with the restaurant GM.

2/10 - 너무 별로예요

Tashi

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Over priced and room is very small
2024년 3월에 1박 숙박함
답변 제공: The Team at Gravity Haus Steamboat 님, 2024년 3월 29일
Thank you for your comments, Tashi.

10/10 - 훌륭해요

Billy 님, Sandy Springs

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
One of the best ski in and out hotel I have stayed in
2024년 3월에 3박 숙박함
답변 제공: Aspen 님, 2024년 3월 25일
We are glad you enjoyed your stay with us and hope to see you next season!

10/10 - 훌륭해요

Bridget 님, Miami

연인과의 여행, 출장 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice ski in and out, close and walkable to the village with dining and shopping options.
2024년 3월에 3박 숙박함
답변 제공: The Team at Gravity Haus Steamboat 님, 2024년 3월 16일
Thank you for the positive feedback, Bridget.

2/10 - 너무 별로예요

James

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property is the worst in the trade area by a long shot, stay somewhere else, small toilet area, nothing is first class, parking in insufficient, my guess is that a smart developer takes this down by next year
2024년 3월에 1박 숙박함
답변 제공: The Team at Gravity Haus Steamboat 님, 2024년 3월 6일
We are very sorry to hear you did not have a positive experience, James. Thank you for your feedback.

6/10 - 괜찮아요

Seth

좋아요: 청결 상태
The location is fantastic with. Wry easy ski on and off. Ask for a room not on the slopes as the grooming machines are very loud starting at 445 am. The bar and restaurant are great The dinner at white rabbit in the building was excellent. Breakfast buffet not so good. But lots of walkable options for breakfast. Hot tub and pool are nice. Facility is clean. A little dated but for location it is hard to beat.
2024년 2월에 4박 숙박함
답변 제공: The Team at Gravity Haus Steamboat 님, 2024년 2월 29일
We appreciate the feedback, Seth.

10/10 - 훌륭해요

Andy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was fantastic!
2024년 2월에 4박 숙박함
답변 제공: The Team at Gravity Haus Steamboat 님, 2024년 2월 22일
We are delighted to hear you enjoyed your stay, Andy. Thank you for the feedback.

10/10 - 훌륭해요

Damaris

2024년 2월에 1박 숙박함
답변 제공: The Team at Gravity Haus Steamboat 님, 2024년 2월 19일
Thank you for the rating! We love you enjoyed your stay.

10/10 - 훌륭해요

Carl

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awesome facility. Bartending staff great. Restaurant waiters a little green.
2024년 2월에 4박 숙박함
답변 제공: The Team at Gravity Haus Steamboat 님, 2024년 2월 19일
Thank you for the positive review, Carl. We will make sure to pass on your comments to the restaurant General Manager.

8/10 - 좋아요

Carl

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Slopeside, everything clean and contemporary.
2024년 2월에 1박 숙박함
답변 제공: The Team at Gravity Haus Steamboat 님, 2024년 2월 12일
We appreciate the feedback, Carl.

6/10 - 괜찮아요

Don

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Small room. No place to sit with a laptop. One chair. Snowcats next to hotel generate a lot of noise ALL night long. Their backup alarms are loud. Ski in but not ski out. Very expensive dining options.
2024년 2월에 6박 숙박함
답변 제공: The Team at Gravity Haus Steamboat 님, 2024년 2월 12일
Our location is directly on the slope and it is sometimes possible to hear the grooming operations at night. We do provide sound machines in the rooms for this reason.

4/10 - 별로예요

Michelle

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Unimpressed and disappointed
I was disappointed with the cleanliness of the room. There was nothing special about this hotel. It was no better than a standard low/mid-range hotel but was the price of a fancy boutique hotel. I asked for hot tub towels to be put in the room since the night before we went to the hot tub and all the towels were gone. No towels were delivered so we had to use our bath towels and then had to ask for more both towels. The room/bathroom was not totally clean when we arrived and it did not improve during our stay. We came off the mountain at closing time, 4:15 pm, to find that the room was open and housekeeping was working on the room. Really bad timing for a slopeside hotel. It was awkward and uncomfortable. The housekeeping did not restock the in-room mini fridge during our 3 night stay. Had to go to the lobby to get our own drinks. This hotel was not worth the high price we paid. It was Motel 6 service for Sheraton prices. Other than the location, there was nothing special about this hotel. Next time I will just stay at the Sheraton if I am going to pay that much.
2024년 1월에 4박 숙박함
답변 제공: The Team at Gravity Haus Steamboat 님, 2024년 2월 9일
We greatly appreciate the feedback and sincerely apologize that you did not have a positive experience during your stay. Your comments provide us with the opportunity to implement additional training and ensure our standards and cleanliness exceed guest expectations.

6/10 - 괜찮아요

Danielle 님, Salem

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Loved the location. Did not like how loud the hotel was.
2024년 2월에 4박 숙박함
답변 제공: The Team at Gravity Haus Steamboat 님, 2024년 2월 19일
Thank you for the feedback, Danielle.

10/10 - 훌륭해요

Katie 님, Denver

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love staying at Gravity Haus! Perfect location in Steamboat.
2024년 1월에 2박 숙박함
답변 제공: The Team at Gravity Haus Steamboat 님, 2024년 2월 7일
Love it, Katie. We look forward to your next visit.

6/10 - 괜찮아요

Chuenarun

좋아요: 직원 및 서비스
별로예요: 객실의 편안함
Avid traveler
Excellent location. Friendly front desk. The matress in room 212 needs be replaced. It is in a very poor condition for what the hotel is charging.
2024년 2월에 1박 숙박함
답변 제공: The Team at Gravity Haus Steamboat 님, 2024년 2월 7일
We love that you enjoyed the location and sincerely apologize the mattress let us down. We did replace all the mattresses in the hotel recently and will investigate what the issue is. Thank you for the feedback.

6/10 - 괜찮아요

Tracy

2024년 1월에 2박 숙박함
답변 제공: The Team at Gravity Haus Steamboat 님, 2024년 2월 2일
Thank you, Tracy.

8/10 - 좋아요

Georganne

2024년 1월에 3박 숙박함
답변 제공: The Team at Gravity Haus Steamboat 님, 2024년 3월 20일
Thank you for the rating Georganne.

4/10 - 별로예요

Mary

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was tiny and in the basement, bathroom too small and not enough towels. Charged for parking but nearly impossible to park or walk to our room because of the snow.
2024년 1월에 1박 숙박함
답변 제공: The Team at Gravity Haus Steamboat 님, 2024년 1월 25일
Thank you for the feedback, Mary. We received several feet of snow within a 27-hour period. The skiing was incredible but with a sold-out hotel, the parking lot was difficult to maintain.

4/10 - 별로예요

Hilliary

단체 여행, 연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스
We did not enjoy our stay. Will not rebook.
2024년 1월에 2박 숙박함
답변 제공: The Team at Gravity Haus Steamboat 님, 2024년 1월 27일
We are sorry to hear you did not have a positive experience, Hillary. Please reach out to our Director of Rooms if you would like to discuss your stay.

10/10 - 훌륭해요

Michael

2024년 1월에 1박 숙박함
답변 제공: The Team at Gravity Haus Steamboat 님, 2024년 1월 25일
Thank you, Michael. We appreciate you letting us know you had a positive experience at our hotel.

8/10 - 좋아요

Dan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 3박 숙박함
답변 제공: The Team at Gravity Haus Steamboat 님, 2024년 1월 22일
Thank you for the rating, Dan.

8/10 - 좋아요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: The Team at Gravity Haus Steamboat 님, 2024년 1월 22일
Appreciate the rating, David.

10/10 - 훌륭해요

Sean

2024년 1월에 1박 숙박함
답변 제공: The Team at Gravity Haus Steamboat 님, 2024년 2월 7일
Thank you for letting us know you enjoyed your stay, Sean.

8/10 - 좋아요

Carole 님, Rifle

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: The Team at Gravity Haus Steamboat 님, 2024년 1월 18일
Thank you for the rating, Carole. We are happy you had a positive experience.

6/10 - 괜찮아요

Thierry

출장 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: The Team at Gravity Haus Steamboat 님, 2024년 1월 16일
Thank you for the feedback, Thierry.

8/10 - 좋아요

Mark

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: The Team at Gravity Haus Steamboat 님, 2024년 1월 16일
Appreciate the rating, Mark.

10/10 - 훌륭해요

Andrew

2024년 1월에 1박 숙박함
답변 제공: The Team at Gravity Haus Steamboat 님, 2024년 2월 6일
Thank you, Andrew. We are delighted to hear you had a positive experience.

6/10 - 괜찮아요

dustin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Too many kids in the hot tub, the front desk not caring as long as they are supervised 56789 and 10-year-olds should not be in a hot tub the restaurant that’s in there. It used to be a nicely priced little restaurant now the restaurants prices are absolutely insane.
2024년 1월에 2박 숙박함
답변 제공: Megan 님, 2024년 1월 8일
Hello Dustin, thank you for your feedback. As I'm sure you can imagine with a newly renovated restaurant and brand new menu, the pricing reflects the upgrades to the space. We also maintain our lunch menu in order to provide more cost effective prices for our guests. As for the hot tub, we expect parents to be able to determine if their children are allowed to utilize the hot tub area and supervise them as well due to us not having a life guard on duty. We do intervene if there is no adult super vision.

8/10 - 좋아요

David

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very close to ski slopes and Steamboat Square. Directions to our room were a little confusing, but we figured it out. Staff was super friendly and attentive. Rooms seemed to have been updated recently which was a plus.
2023년 12월에 5박 숙박함
답변 제공: Megan 님, 2024년 1월 8일
David, thank you for your feedback. We are working to provide more clearly defined directions to the rooms as our hotel layout is a bit different. We hope to see you again when your travels bring you back to Steamboat!!

4/10 - 별로예요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 6박 숙박함
답변 제공: Megan 님, 2024년 1월 8일
Thank you for the feedback. Please provide additional details if you would like as we hope to have the opportunity to improve your experience going forward.

10/10 - 훌륭해요

April

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: The Team at Gravity Haus Steamboat 님, 2024년 1월 7일
Thank you for the rating April. We are happy to hear you had a positive experience.

2/10 - 너무 별로예요

Misty

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: General Manager, Gravity Haus Steamboat. 님, 2024년 1월 7일
Thank you for bringing these issues to our attention. This is not at all the standard we hold ourselves to and certainly not one we expect our guests to tolerate. Thank you for allowing me to rectify some of these issues for you today. We have discussed and implemented the appropriate training for the parties involved in this situation to prevent it from ever happening in the future. We appreciate your patience and do hope you allow us the opportunity to have you back and provide the level of service that we expect for all of our guests.

10/10 - 훌륭해요

Julia

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: The Team at Gravity Haus Steamboat 님, 2024년 1월 3일
Thank you, Julia.

10/10 - 훌륭해요

Tyler

2023년 12월에 2박 숙박함
답변 제공: The Team at Gravity Haus Steamboat 님, 2023년 12월 31일
We greatly appreciate the 10 out and 10 rating, Tyler, and are delighted to hear you enjoyed your stay.

2/10 - 너무 별로예요

Andreas von

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The staff was very hard to understand, poor English! They started to charge $40 a day for parking without proper notice. I stayed there before when it was call the Ptarmigan Inn. They did not have the parking charge. They also did NOT offer free coffee in the morning. They did NOT clean the room. I stayed there for only two nights, but they did not give me a notice at check in. Most likely the last time I stayed at this now named Gravity Haus.
2023년 12월에 2박 숙박함
답변 제공: The Team at Gravity Haus Steamboat 님, 2023년 12월 30일
Your feedback is very important to us, Andreas, and will ensure we use it to improve training for the front desk and housekeeping department. We do provide free coffee and teas in-room as well as food and beverage items available to purchase. In addition, Unravel Coffee is open from 7.00 am - 3.00 pm. We hope you allow us the opportunity to improve your experience the next time your travels bring you to Steamboat.

10/10 - 훌륭해요

Judy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very welcoming ski friendly, work accommodations, robes forpool and hot tub use.
2023년 12월에 4박 숙박함
답변 제공: The Team at Gravity Haus Steamboat 님, 2023년 12월 30일
Greatly appreciate it, Judy. Come back and see us soon.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
2023년 12월에 4박 숙박함
답변 제공: Megan 님, 2024년 1월 8일
Thank you for the feedback. Please provide additional details if you would like as we hope to have the opportunity to improve your experience going forward.

10/10 - 훌륭해요

Robert

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location, Location, Location. Great ski in ski out location thats adjacent to the village. add to that a superb staff and this is a great place for the $.
2023년 12월에 4박 숙박함
답변 제공: The Team at Gravity Haus Steamboat 님, 2023년 12월 30일
Thank you for your amazing feedback, Robert.

10/10 - 훌륭해요

Linc

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Family Christmas vacation
Overall fantastic stay. Love the ski in/out. Hotel staff were very friendly and helpful. For examble, our son had a bad sinus and cough during the evening and front desk was able to provide some meds to get him thru the night. The food at the White Rabbit was very good and reasonably priced. Beds were very comfortable. Only issue housekeeping for our rooms was very inconsistent.
2023년 12월에 4박 숙박함
답변 제공: The Team at Gravity Haus Steamboat 님, 2023년 12월 30일
We appreciate your feedback, Linc, and love to hear you had a fantastic stay. We have made adjustments to servicing stayovers and look forward to your next visit so we can service you daily.

10/10 - 훌륭해요

Theresa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Steamboat ski trip
Fantastic ski in ski out hotel; restaurant was amazing too!
2023년 12월에 3박 숙박함
답변 제공: The Team at Gravity Haus Steamboat 님, 2023년 12월 23일
We love the feedback, Theresa, and look forward to your next stay with us.