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피닉스 사우스 마운틴 프리저브의 레인트리 여행 후기

3.5 out of 5
피닉스 사우스 마운틴 프리저브의 레인트리
4647 E Francisco Dr, Phoenix, AZ

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 109개 이용 후기 중 65개" "
평점 8 - 좋아요. 109개 이용 후기 중 21개" "
평점 6 - 괜찮아요. 109개 이용 후기 중 11개" "
평점 4 - 별로예요. 109개 이용 후기 중 4개" "
평점 2 - 너무 별로예요. 109개 이용 후기 중 8개" "

8.8/10

청결 상태

8.4/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

Mayjesma

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
nice place
2024년 4월에 1박 숙박함
답변 제공: The Travel Raintree Team 님, 2024년 5월 2일
Dear Mayjesma,Thank you for giving us a perfect rating. We are so glad to read that you enjoyed your stay with us! We hope your next visit is just around the corner. Looking forward to welcoming you back soon.Regards

10/10 - 훌륭해요

Kari

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked how quiet the property was and how it felt like home. The only thing I didn't like was the the jets didn't work on the whirlpool tub. We had a very short stay so I didn't have timebto have it looked at. Other than that, my kids really enjoyed the heated pool outside.
2024년 2월에 1박 숙박함
답변 제공: The Travel Raintree Team 님, 2024년 2월 7일
Dear Kari,Thank you for giving us a perfect rating. We are so glad to read that you enjoyed your stay with us! We hope your next visit is just around the corner. Looking forward to welcoming you back soon.Regards

2/10 - 너무 별로예요

Gregmary

2024년 2월에 1박 숙박함
답변 제공: The Travel Raintree Team 님, 2024년 3월 29일
Dear Gregmary,Thank you for taking the time to review your stay at Raintree at Phoenix South Mountain Preserve. Your feedback is important to us. Regards

10/10 - 훌륭해요

Dean

출장 여행
2024년 1월에 3박 숙박함
답변 제공: The Travel Raintree Team 님, 2024년 2월 1일
Dear Dean,Thank you for giving us a perfect rating. We are so glad to hear that you enjoyed your stay with us! We hope your next visit is just around the corner. Looking forward to welcoming you back soon.Regards

8/10 - 좋아요

Jun

가족 여행
좋아요: 청결 상태, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: The Travel Raintree Team 님, 2024년 1월 26일
Dear Jun,Thank you for taking the time to review your stay at Raintree at Phoenix South Mountain Preserve. Your feedback is important to us.Regards

10/10 - 훌륭해요

Rebecca

단체 여행
좋아요: 편의 시설/서비스
2024년 1월에 1박 숙박함
답변 제공: The Travel Raintree Team 님, 2024년 1월 17일
Thank you for giving us a perfect rating. We are so glad to hear that you enjoyed your stay with us! We hope your next visit is just around the corner. Looking forward to welcoming you back soon.Warm Regards,

10/10 - 훌륭해요

Udit

가족 여행
좋아요: 청결 상태, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: The Travel Raintree Team 님, 2024년 1월 2일
Thank you for giving us a perfect rating. We are so glad to hear that you enjoyed your stay with us! We hope your next visit is just around the corner. Looking forward to welcoming you back soon.Warm Regards,

8/10 - 좋아요

Betsy

아이를 동반한 가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The trails and pool were nice but the way to get there is heavy construction. Be aware this is a TIME SHARE so they will try to sell you on a 90 min pitch. But there is a private garage and your own little condo not a hotel really at all
2023년 12월에 3박 숙박함
답변 제공: The Travel Raintree Team 님, 2023년 12월 19일
Dear Betsy,Thank you for taking the time to review your stay at Raintree at Phoenix South Mountain Preserve. Your feedback is important to us. Regards

10/10 - 훌륭해요

Salvador

좋아요: 청결 상태, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: The Travel Raintree Team 님, 2023년 12월 10일
Dear Salvador,Thank you for giving us a perfect rating. We are so glad to hear that you enjoyed your stay with us! We hope your next visit is just around the corner. Looking forward to welcoming you back soon.Regards

6/10 - 괜찮아요

실제 이용하신 고객

단체 여행
2023년 11월에 3박 숙박함
답변 제공: The Travel Raintree Team 님, 2023년 12월 10일
Dear guest,Thank you for taking the time to review your stay at Raintree at Phoenix South Mountain Preserve. Your feedback is important to us.Regards

10/10 - 훌륭해요

Tahirih

가족 여행
2023년 8월에 1박 숙박함
답변 제공: The Travel Raintree Team 님, 2023년 8월 21일
Dear Tahirih,Thank you for giving us a perfect rating. We are so glad to hear that you enjoyed your stay with us! We hope your next visit is just around the corner. Looking forward to welcoming you back soon.Warm Regards

10/10 - 훌륭해요

maria guadalu

2023년 7월에 2박 숙박함
답변 제공: Equipo Travel Raintree 님, 2023년 7월 30일
Estimada Maria Guadalupe,Gracias por darnos una calificación perfecta. ¡Nos alegra saber que disfrutó de su estadía con nosotros! Esperamos que su próxima estancia esté a la vuelta de la esquina para darle la bienvenida pronto.Saludos Cordiales

10/10 - 훌륭해요

Ana-Alicia

2023년 7월에 1박 숙박함
답변 제공: Equipo Travel Raintree 님, 2023년 7월 24일
Estimada Ana-Alicia,Gracias por darnos una calificación perfecta. ¡Nos alegra saber que disfrutó de su estadía con nosotros! Esperamos que su próxima estancia esté a la vuelta de la esquina para darle la bienvenida pronto.Saludos Cordiales

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 객실의 편안함
Disappointing stay
There was no bedding for the pull-out couch, so I called at 9:15 for someone to bring 2 sets and extra towels to our room. I was told no one was available until 9:30. At 9:45 I called again. They said someone would be there in 5 min. At 10:00, exhausted and without a shower, because the water did not turn in on in the guest bath, I went to the office for bedding. The front desk person could not give me bedding, but said someone be delivering shortly. The delivered only ONE set of bedding and one extra towel. The pull out bed was terrible! Felt like I was sleeping in a hole with springs digging into my back. There were no USB outlets in the unit, so I could not charge my phone. The air conditioner sounded like a plane was landing in our room. There are no views at this resort, unlike the WorldMark in Scotsdale, which is where I thought I had booked. There are no restaurants or upscale shopping nearby, unlike Scotsdale. The Frys, which is where I was told to shop is disappointing. I was unable to get a cake for my daughter's 16th birthday and the salad I purchased was moldy. The master bathroom is completely open- there are no doors blocking the shower or toilet, so if you are sharing with others, be prepared to walk in on someone going to the bathroom. The blinds in the common area do not keep sunlight out, so if you are planning on using the pull-out couch, do not plan to ge any sleep.
2023년 7월에 1박 숙박함
답변 제공: The Travel Raintree Team 님, 2023년 7월 17일
Dear Guest,Thank you for your candid feedback. We are sorry for any inconvenience you had during your stay as this is not indicative of the five-star level of service we provide. Your review has been passed on to Management and we are investigatingWarm Regards

10/10 - 훌륭해요

Brittani

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I love this property and everything about it it’s a home away from home
2023년 7월에 2박 숙박함
답변 제공: The Travel Raintree Team 님, 2023년 7월 17일
Thank you for giving us a perfect rating. We are so glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner. Looking forward to welcoming you back soon.Warm Regards,

10/10 - 훌륭해요

Rhiannon

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The jets in our bathtub did not work. Room and property was beautiful, awesome staff.
2023년 6월에 1박 숙박함
답변 제공: The Travel Raintree Team 님, 2023년 7월 7일
Thank you for giving us a perfect rating. We are so glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner. Looking forward to welcoming you back soon. Your opinion has been passed on to Management.Warm regards,

10/10 - 훌륭해요

Ronald

2023년 6월에 2박 숙박함
답변 제공: The Travel Raintree Team 님, 2023년 7월 2일
Dear Ronald,Thank you for giving us a perfect rating. We are so glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner. Looking forward to welcoming you back soon.Warm Regards

10/10 - 훌륭해요

Luis

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Enjoyed our stay.
2023년 6월에 1박 숙박함
답변 제공: The Travel Raintree Team 님, 2023년 6월 29일
Thank you for giving us a perfect rating. We are so glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner. Looking forward to welcoming you back soon.Warm Regards,

6/10 - 괜찮아요

David

2023년 6월에 1박 숙박함
답변 제공: The Travel Raintree Team 님, 2023년 6월 15일
Dear David,Thank you for taking the time to review your stay at Raintree at Phoenix South Mountain Preserve. Your feedback is important to us. Warm Regards

10/10 - 훌륭해요

Andrea

2023년 6월에 1박 숙박함
답변 제공: The Travel Raintree Team 님, 2023년 6월 6일
Dear Andrea,Thank you for giving us a perfect rating. We are so glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner. Looking forward to welcoming you back soon.Warm Regards

10/10 - 훌륭해요

James

2023년 6월에 3박 숙박함
답변 제공: The Travel Raintree Team 님, 2023년 6월 6일
Dear James,Thank you for giving us a perfect rating. We are so glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner. Looking forward to welcoming you back soon.Warm Regards

10/10 - 훌륭해요

Donna J

2023년 4월에 1박 숙박함
답변 제공: The Travel Raintree Team 님, 2023년 4월 30일
Dear Donna J,Thank you for giving us a perfect rating. We are so glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner. Looking forward to welcoming you back soon.Warm Regards

10/10 - 훌륭해요

Carmalleta

가족 여행
좋아요: 청결 상태, 객실의 편안함
2023년 4월에 1박 숙박함
답변 제공: The Travel Raintree Team 님, 2023년 4월 25일
Thank you for giving us a perfect rating. We are so glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner. Looking forward to welcoming you back soon.Warm Regards,

8/10 - 좋아요

Mitchell 님, Phoenix

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 3월에 3박 숙박함
답변 제공: The Travel Raintree Team 님, 2023년 3월 30일
Dear Mitchell,Thank you for taking the time to review your stay at Raintree at Phoenix South Mountain Preserve. Your feedback is important to us. Come back and visit us again soon! Warm Regards

10/10 - 훌륭해요

Timothy

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice layout, tidy and clean.
2023년 2월에 1박 숙박함
답변 제공: The Travel Raintree Team 님, 2023년 3월 7일
Dear Timothy,Thank you for giving us a perfect rating. We are so glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner. Looking forward to welcoming you back soon.Warm Regards

2/10 - 너무 별로예요

Kelli

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
WOW!! to not help the disabled. Where on this property does it state it is a timeshare? I called for a lower level, we will accommodate. When I go to check in, no refund, no help. Told this is not a hotel, although the world marc in Pinetop is. NO refund. I am not done. There is a disability act. When an 80 year old cannot climb steps and you take advantage. SHAME on you!
2023년 2월에 1박 숙박함
답변 제공: The Travel Raintree Team 님, 2023년 2월 26일
Dear Kelli,We are very sorry you had that experience, that this is not the quality of service we provide, we greatly appreciate your comments and will use it to get better and improve our service.Warm Regards

6/10 - 괜찮아요

Richard

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
I was in town for a concert and the day after I booked that property so we can enjoy the pool and barbecue in a condo setting at a beautiful Resort and the pool was shut down and the spa wasn't too temperature so it wasn't pleasant for us so we left everything else about the resort was awesome.we should have been notified some admities wher not available.
2022년 11월에 2박 숙박함
답변 제공: The Travel Raintree Team 님, 2022년 11월 18일
Thank you for your candid feedback. We are sorry for any inconvenience you had during your stay as this is not indicative of the five-star level of service we provide. Your review has been passed on to Management and we are investigating.Warm Regards,

10/10 - 훌륭해요

Ojong

가족 여행
좋아요: 청결 상태, 객실의 편안함
2022년 11월에 1박 숙박함
답변 제공: The Travel Raintree Team 님, 2022년 11월 14일
Thank you for giving us a perfect rating. We are so glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner. Looking forward to welcoming you back soon.Warm Regards,

8/10 - 좋아요

Kelly

좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설

8/10 - 좋아요

Melissa

가족 여행
좋아요: 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
For the price, this is a value since you have separate bedrooms and a full kitchen, etc - much better than a hotel suite. However, while the property is nice, it is overdue for a renovation. Also, the master bathroom is wide open to the master bedroom - toilet, bathtub and shower - zero privacy, and that was really odd and uncomfortable.
2022년 10월에 1박 숙박함
답변 제공: The Travel Raintree Team 님, 2022년 10월 17일
Thank you for taking the time to review your stay with us at Raintree At Worldmark Phoenix South Mountain Preserve. Your feedback is important to us. Thank you for choosing to stay with us and we look forward to your return. Your review has been passed on to Management. Warm Regards,

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 객실의 편안함
Great stay in desert resort near all PHX offers!
Great gathering spaces - true to form for world mark . Great location - near all Phoenix has to offer but still tucked in to the south mountain hills with hiking and a feel of being “away from it all”
2022년 9월에 3박 숙박함
답변 제공: The Travel Raintree Team 님, 2022년 9월 28일
Thank you for giving us a perfect rating. We are so glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner. Looking forward to welcoming you back soon.Warm Regards

10/10 - 훌륭해요

Jayne

연인과의 여행, 가족 여행
좋아요: 청결 상태
Kind check in staff, nice hiking, great pools
2022년 9월에 1박 숙박함
답변 제공: The Travel Raintree Team 님, 2022년 9월 20일
Thank you for giving us a perfect rating. We are so glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner. Looking forward to welcoming you back soon.Warm Regards,

4/10 - 별로예요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 객실의 편안함
Stay was Okay
When I checked in, I was lead to someone to do a sales pitch. The pitch was misleading and they said they couldn't finish the pitch without my spouse present. It was frustrating to experience that in general. Room was tidy. Some of the lights didn't work and the remotes didn't work with assigned TVs.
2022년 9월에 1박 숙박함
답변 제공: The Travel Raintree Team 님, 2022년 9월 19일
Thank you for taking the time to review your stay with us at Raintree At Worldmark Phoenix South Mountain Preserve. Your feedback is important to us. Thank you for choosing to stay with us and we look forward to your return. Your review has been passed on to Management. Warm Regards,

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 객실의 편안함
2022년 7월에 1박 숙박함
답변 제공: The Travel Raintree Team 님, 2022년 7월 26일
Thank you for giving us a perfect rating. We are so glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner. Looking forward to welcoming you back soon. Warm Regards,

2/10 - 너무 별로예요

Brad

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
At check in they downgraded my reservation from a 3 bedroom to a 2 bedroom, my poor 18 year old son had to sleep on a dirty old sofa bed. Our room was not cleaned, crumbs all over in the kitchen area, dirty sheets with stains on them but worse of all there were nail clippers in one of the bedrooms on a night stand left from whoever had the room before us. Do not stay here@
2022년 6월에 1박 숙박함
답변 제공: The Travel Raintree Team 님, 2022년 6월 27일
Thank you for your candid feedback. We are sorry for any inconvenience you had during your stay as this is not indicative of the five-star level of service we provide. Your review has been passed on to Management and we are investigating.

10/10 - 훌륭해요

Nick

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, and both the condo and facilities were in excellent condition. 5 star Customer service. Stayed 5 nights at 4x the cost and less amenities in Sedona and one nighr here and it would have been worth the drive to stay here every night and commute. Excellent place to stay 5 stars.
2022년 6월에 1박 숙박함
답변 제공: The Travel Raintree Team 님, 2022년 6월 7일
Thank you for giving us a perfect rating. We are so glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner. Looking forward to welcoming you back soon. Warm Regards,

10/10 - 훌륭해요

kristine

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice layout with garages for parking. tucked in at the base of some hiking trails. Very pretty setting. And Michael at the front desk is the best!
2022년 5월에 1박 숙박함
답변 제공: The Travel Raintree Team 님, 2022년 5월 5일
Thank you for giving us a perfect rating. We are so glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner. Looking forward to welcoming you back soon. Warm Regards,

8/10 - 좋아요

Christine H.

좋아요: 청결 상태
Great location for South Mountain Park Access
We love staying right at the edge of South Mountain Park. This particular unit was fine - nothing fancy, but fine for our family of five. The pool area is very nice. The property is well managed. We did not appreciate having to talk with a salesperson at check in regarding an opportunity to buy into something that sounded like a timeshare, it was unpleasant and unwelcome. The blinds in the master bedroom didn't close fully, and it would be nice to have some area rugs on the floors. The second floor location was nice and we enjoyed desert views from the patio. Overall a good value for the price and we would return to this unit in the future.
2022년 3월에 3박 숙박함

10/10 - 훌륭해요

Robert

2022년 4월에 1박 숙박함
답변 제공: The Travel Raintree Team 님, 2022년 4월 6일
Thank you for giving us a perfect rating. We are so glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner. Looking forward to welcoming you back soon. Warm Regards,

8/10 - 좋아요

Brenda 님, Muskegon

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was huge, wish we had planned to stay 2 nights instead of 1. Our issue was early check in was requested by phone at 11:30, and in person at 12:30. No record of the phone request. We were able to use the pool but were not given a key, so a hassle to get to restroom, car, etc. Had to leave at 3:30 for a balloon ride, room was ready at 3:45; only 15 minutes early. We didn't get back until 10:30. Only in the room from 10:30 until 7:30 when we had to leave for airport. Felt like the "VIP"s were highly prioritized over us.
2022년 3월에 1박 숙박함
답변 제공: The Travel Raintree Team 님, 2022년 4월 5일
Thank you for taking the time to review your stay with us at Raintree At Worldmark Phoenix South Mountain Preserve. Your feedback is important to us. Thank you for choosing to stay with us and we look forward to your return. Your review has been passed on to Management. Warm Regards,

10/10 - 훌륭해요

Natasha

2022년 2월에 1박 숙박함
답변 제공: The Travel Raintree Team 님, 2022년 8월 15일
Thank you for giving us a perfect rating. We are so glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner. Looking forward to welcoming you back soon.

8/10 - 좋아요

Paulina

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
P
2021년 12월에 2박 숙박함
답변 제공: The Travel Raintree Team 님, 2022년 2월 2일
Thank you so much for taking the time to rate us. We are sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Hope to see you soon. Warm Regards,

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태
별로예요: 객실의 편안함
2021년 12월에 2박 숙박함
답변 제공: The Travel Raintree Team 님, 2022년 1월 3일
Thank you so much for taking the time to rate us. We are sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Hope to see you soon. Warm Regards,

4/10 - 별로예요

Zebulon

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Took hours to get blankets for the bed. TV was very dated and one of the showers didn't work well at all.Front desk wasn't much help at all. Trails around the property were nice.
2021년 12월에 3박 숙박함
답변 제공: The Travel Raintree Team 님, 2021년 12월 30일
Thank you for taking the time to review your stay with us at Raintree At Worldmark Phoenix South Mountain Preserve. Your feedback is important to us. Thank you for choosing to stay with us and we look forward to your return. Your review has been passed on to Management. Warm Regards,

10/10 - 훌륭해요

Tadd

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice property.. pool area was perfect, 2 pools, 2 hot tubs and a splash pad for little kids.. Hiking trails right next to the property! Great place to stay!
2021년 12월에 7박 숙박함
답변 제공: The Travel Raintree Team 님, 2021년 12월 29일
Thank you for giving us a perfect rating. We are so glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner. Looking forward to welcoming you back soon. Warm Regards,

10/10 - 훌륭해요

Shauntreis

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff made this visit outstanding! I had an amazing time and had a couple first over and they complimented my room choice. This place is awesome. So serene and peaceful! Love how the rooms are set up and they had things that i forgot or didn't get around to buying
2021년 12월에 1박 숙박함
답변 제공: The Travel Raintree Team 님, 2021년 12월 20일
Thank you for giving us a perfect rating. We are so glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner. Looking forward to welcoming you back soon. Warm Regards,

10/10 - 훌륭해요

Kelly

가족 여행
좋아요: 청결 상태, 객실의 편안함
Fantastic
Unfortunately we were only in Phx one night, but we wish we could have stayed longer. What a fantastic condo. Clean, spacious, every anenity we could need. It will definitely be our go-to place everytime we come to Phoenix.
2021년 11월에 1박 숙박함
답변 제공: The Travel Raintree Team 님, 2021년 11월 20일
Thank you for giving us a perfect rating. We are so glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner. Looking forward to welcoming you back soon. Warm Regards,

10/10 - 훌륭해요

Por

단체 여행, 가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Love the rooms and the balcony. Staff was nice. The pool was also great. They have trails around the area too. Great scenery. Didnt like how we have to pay for wifi.
2021년 11월에 3박 숙박함
답변 제공: The Travel Raintree Team 님, 2021년 11월 13일
Thank you for giving us a perfect rating. We are so glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner. Looking forward to welcoming you back soon. Warm Regards,

2/10 - 너무 별로예요

Javelle

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
My bed broke as soon as i got in. I struck my head and arm, but was okay. The next morning, my children got into the pool, there was a dead mouse within it. I tried for four months to reach a manager, but i never received a return phone call until I asked for a partial comp for the room. Needless to say, I won't be going there again.
2021년 5월에 1박 숙박함
답변 제공: The Travel Raintree Team 님, 2021년 11월 13일
Thank you for your candid feedback. We are sorry for any inconvenience you had during your stay as this is not indicative of the five-star level of service we provide. Your review has been passed on to Management and we are investigating. Warm Regards,

8/10 - 좋아요

Adam

2021년 10월에 5박 숙박함