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더 노퍽 로얄 호텔 여행 후기

4 out of 5
더 노퍽 로얄 호텔
Richmond Hill, Bournemouth, England

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 1001개 이용 후기 중 323개" "
평점 8 - 좋아요. 1001개 이용 후기 중 393개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 186개" "
평점 4 - 별로예요. 1001개 이용 후기 중 68개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 31개" "

8.2/10

청결 상태

8.4/10

직원 및 서비스

7.8/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

6/10 - 괜찮아요

Nelson

연인과의 여행
Wir mussten einmal das Zimmer wechseln, in der ersten Nacht waren die Geräusche der Wasserpumpe störend. Im 2. Zimmer mangelte es an Heizungswärme sodass ein 2. Heizkörper her musste. Das Personal war hilfsbereit und Verständigungsvoll. Positiv war, Wir konnten im Parkhaus unserem Elektroauto die ganze Nacht aufladen.
2024년 3월에 3박 숙박함

8/10 - 좋아요

Craig

2024년 3월에 1박 숙박함

8/10 - 좋아요

dennis

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
handy for all our facilities
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Lindsay

2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Tom

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great
2024년 3월에 1박 숙박함

8/10 - 좋아요

Mark

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A beatiful old, Victorian hotel that is slightly faded but still has a lot of charm. The staff make up for any shortcomings of the property by being friendly and attentive.
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Molly

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Room was tidy, however the room window did not properly shut so did not get much sleep as it was cold
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had a fantastic stay look forward to coming back soon!
2024년 3월에 2박 숙박함

8/10 - 좋아요

Stuart

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Elena Aurelia

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I love the lounge decoration with furniture, paintings and carpet colours and style a lot
2024년 3월에 1박 숙박함

8/10 - 좋아요

Tracy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel, but could do with upgrading the showers. Staff were excellent, friendly and helpful. Beautiful exterior of the building.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Kingsley

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All the staff were really nice and helpful even past midnight. The pool was a good temperature and bed was very comfortable. 10/10 no complaints
2024년 2월에 1박 숙박함

8/10 - 좋아요

Nicola

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We have stayed at this property every time we go to bournmouth it is very convenient to everything and very welcolming the room we had was a family room but if anything to complain about the beds we’re a little hard the parking is very good all under the hotel which gives peace of mind all in all another good stay and definalty be going back to this hotel.
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Shane

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The property was nice and in a very good location with easy access to the centre. We checked out early because the bed was rock hard and not good to sleep on. Apart from that everything else was really good. The staff cannot do enough for you and the hotel was clean and tidy
2023년 12월에 3박 숙박함

10/10 - 훌륭해요

Serkan

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 12월에 1박 숙박함

8/10 - 좋아요

Karen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location
This hotel is a great choice for all the attractions of Bournemouth, only a few minutes walk to the gardens, shops & beach. The staff are friendly & the public areas of the hotel are well kept, welcoming & cosy. Our room was clean & spacious but the decor was tired that’s all. All the bedroom doors had a lovely Christmas bow on them which was a nice touch The downside of our stay was we were on the third floor & the lift was out of order, as two middle aged ladies we found this challenging, particularly carrying our cases up the three flights of stairs! We would stay again but request a lower floor just incase.
2023년 12월에 1박 숙박함

8/10 - 좋아요

Clare

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

8/10 - 좋아요

Kim

2023년 12월에 2박 숙박함

8/10 - 좋아요

Adam

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Our stay
Great location, Great reception staff. Comfy bed Bad service at bar. Filthy spa
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

peter

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I stayed at the hotel at the end of November and was dissatisfied with rooms, electrical safety and staff. I have reached out to the manager with three emails and two phone calls which have been acknowledged but no response. I would recommend you seek a modern hotel, with modern equipment, the hotel looks good from the outside only!
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

MO

좋아요: 직원 및 서비스
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Armand

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The staff were very friendly, from reception through to cleaning. we were a family group taking three family rooms and had very young children. The youngest had a couple of accidents and the staff were so helpful and understanding. Big thank you to all The reception area is nice and has a grand feel to it, the rooms are a little bit shabby though. Threadbare arms on the armchairs, torn wallpaper (by the upper bed on a bunk bed so presumably a previous young occupant. The radiator in the room is in a strange position, below the window but covered by floor to ceiling curtains, so the heat goes straight out. However, the room was spacious and the hotel close to the town centre, so if you are just looking for somewhere to lay your head, it would be fine. It looks to have changed hands this year so I suspect there will be some refurbishment going on through '24
2023년 12월에 2박 숙박함

8/10 - 좋아요

Margaret

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room/bed was comfortable apart from it was rather cold as the radiator wasn't working properly but we were given an electric heater which made it very comfortable and cosy. The reception staff are very welcoming and accommodating. Stayed here last November as a large group for the weekend and the food was excellent. It's now under new ownership and the food this year was very disappointing. OK, but nowhere near as good as previously. The location is great for the town and the beach and the outside of the building looks lovely with all the external lights. I would recommend staying but perhaps eat elsewhere.
2023년 11월에 1박 숙박함

8/10 - 좋아요

Emma

출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location and staff- breakfast excellent never dined. Room a little tired could do with a refurb and so corners of bathroom hard to clean also get refil shower gel like travel in too much plastic! The shower in room 321 wasn’t upto much more of a bath tab overhead not spray. Curtain nets ripped but overall was a good stay
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

P

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Great location
The hotel is so well located for the centre of Bournemouth 2 min walk itno town. Very friendly and helpful staff and food was great
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
I’d recommend it!
Friendly staff in a convenient location. Comfortable stay. Lovely breakfast.
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Simon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

JUDITH

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very helpful reception staff, nice room. Clean and tidy, good size room.
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Simon

출장 여행
2023년 10월에 4박 숙박함

10/10 - 훌륭해요

Nigel

2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Caroline

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely place to stay.
The hotel is a beautiful old building with modern bedrooms. The location of it is excellent. Our room was very spacious. The staff were lovely - approachable, friendly and helpful. Will definitely be returning here in the future. We did not eat an evening meal in the hotel but the breakfast was lovely.
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

ISRAEL

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Buen hotel, habitación amplia y personal amable.
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Joe

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
An enjoyable evening. Staff were great.
2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

suzanne

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
DONOT CHOOSE THIS VERY TIRED HOTEL
WORST HOTEL I HAVE STAYED IN FOR A LONG TIME. SAFE DID NOT WORK. WAS TOLD I SHOULD NOT HAVE USED IT. RECEPTIONIST VERY UNHELPFULL. BREAKFAST WAS VERY BASIC, NO FRESH FRUIT ALL OUT OF TIN. ROOMS VERY TIRED OLD BATHROOM DIRTY. HOTEL OVERALL IN A VERY POOR STATE. NEEDS A BIT REBURBISHMENT. TV DID NOT WORK. NO IRON WAS TOLD I COULD GET AN IRON AFTER 9 AM. NOT HELPFULL WHEN YOU NEED TO GO TO WORK AT 8AM.
2023년 10월에 1박 숙박함

6/10 - 괜찮아요

Sally

좋아요: 직원 및 서비스
별로예요: 객실의 편안함
Stay on Friday
2023년 10월에 1박 숙박함

8/10 - 좋아요

Linda

2023년 10월에 1박 숙박함

8/10 - 좋아요

Cameron

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Ivan

2023년 9월에 1박 숙박함

6/10 - 괜찮아요

Colin

2023년 9월에 1박 숙박함

6/10 - 괜찮아요

Jane

좋아요: 청결 상태, 숙박 시설 상태 및 시설
The hotel and bedrooms are comfortably refurbished while maintaining traditional character. Very central location and moderate prices . Staff were willing , and tried to please but not good at handling a problem like TV not working. Guests want to learn what action will be taken, not why it can’t be done at the moment of reporting.
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Chris

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함

8/10 - 좋아요

Anna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Spacious rooms
Booked completely last minute for a quick trip to Bournemouth due to the lovely weather. Only booked one night, and booked two rooms. Both rooms were spacious and had comfortable beds. Breakfast was good. Staff were helpful. It’s obviously a coach load destination for older guests- but we didn’t need to spend time other sleeping at the hotel so this was fine.
2023년 9월에 1박 숙박함

6/10 - 괜찮아요

neil

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Problems not highlighted on web site.
Very noisy due to work being done to door locks. This was not put on the hotel's web site. All keg beers unavailable because of out of order delivery system. When I was out during the day workmen had been in my room.
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Hazel

좋아요: 청결 상태, 직원 및 서비스
2023년 9월에 1박 숙박함

8/10 - 좋아요

Francesca

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Unfair Remarks,Good Stay
Enjoyed another great stay at this character filled gem of a hotel. I read with dismay the unjust and frankly rude review left recently .Floor boards creaking & dated decor are in line with the properties age. Perhaps a Premier Inn & Tesco Meal Deal would have been a better choice for you. For those who appreciate old style elegance this is it. We stay in a deluxe double with private patio area. Well worth paying slightly more for, they are spotlessly clean & spacious. These rooms look over the garden area with great access to the pool. Which is lovely and reassuringly smells of the required chlorine. All staff where extremely friendly and efficient. Parking is very convenient & competitively priced. Breakfast was plentiful hot and certainly edible. ( sausage & scrambled egg not great though!) The Hotel has recently had a change of ownership so some teething issues . Having booked a year in advance we were dissapointed by:- No complimentary newspaper, lack of water in rooms & downgrade of tea & biscuits/toiletries. . Change of our check in 1500 & check out time 1100 . Now 1600 check in & 1000 check out taking 2 hours from our stay. (I was hoping to have a morning swim ) This however is now reflected in the Hotels pricing. Overall would recommend & stay again.
2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

Philippe M

Même pas reçu un crédit pour un autre séjour de 3 nuits puisque il y a eu erreur sur la destination avec Sandbanks Ontario
2023년 8월에 3박 숙박함

10/10 - 훌륭해요

Sareena

2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Philippa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Time away with family.
Great weekend away with family, hotel was lovely, desk staff were especially helpful at check in, and at other times aswell. My daughter uses a wheelchair, and although we put in the notes when booking through Hotels.com that we needed an accessible room, when we arrived she hadn't been allocated one, i think they were all booked out, but they were very caring and gave us a really big room which I think might even have been a suite, so that made it easier for her to get around the room. The pool was really lovely. Would definitely stay here again.
Pool
Very large bathroom
Large room
2023년 9월에 1박 숙박함