저자극성 침구, 객실 내 금고, 책상, 노트북 작업 공간

하얏트 리젠시 런던 스트랫퍼드 여행 후기

4 out of 5
하얏트 리젠시 런던 스트랫퍼드
10a Chestnut Plaza, Westfield Stratford, City, Montfichet Road, Olympic Park, London, England

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 1006개 이용 후기 중 583개" "
평점 8 - 좋아요. 1006개 이용 후기 중 293개" "
평점 6 - 괜찮아요. 1006개 이용 후기 중 68개" "
평점 4 - 별로예요. 1006개 이용 후기 중 28개" "
평점 2 - 너무 별로예요. 1006개 이용 후기 중 34개" "

9.2/10

청결 상태

9.0/10

직원 및 서비스

8.6/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

ILGOOK

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
아주 만족스러운 호텔이었습니다.
westfield 앞이라 식당이나 쇼핑몰이 가깝고, 지하철 역등의 교통편도 편리했으며, 조식도 만족스러웠습니다.
2020년 2월에 5박 숙박함
답변 제공: Nicolas Dubas 님, 2020년 2월 17일
Dear ILGOOK, Thank you so much for staying with us and reviewing your experience. We are delighted to read you enjoyed your time with us and hope to see you soon. Sincerely,

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
만족
대체적으로 깨끗하고 주변 쇼핑몰이 가깝고 교통이 편리함
2020년 1월에 7박 숙박함
답변 제공: Abduwali Abdullahi 님, 2020년 2월 10일
Dear Guest, We would like to thank you for taking time leaving us your feedback about your recent stay with us. Kind Regards, Abduwali Abdullahi Guest Services Manager

6/10 - 괜찮아요

YOUNG SEOK

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
홀리데이인 런던, 스트랫포드시티
1. 깨끗함. 생각보다 넓음 2. USB 포트가 단 한개도 없음 3. 아침 조식 가격대비 최악임. 4. 친절함.
2020년 1월에 4박 숙박함
답변 제공: Nicolas Dubas 님, 2020년 1월 27일
Hello Young Seok, Thank you very much for staying with us. We appreciate your feedback and will make sure our shortcomings are addressed. See you soon. Sincerely,

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
빡빡한 출장 일정으로 묵었습니다. 잠만 자기에 충분히 편했고, 교통도 편했습니다. 친절한 직원들의 응대에 감사했습니다.
2019년 8월에 3박 숙박함
답변 제공: Nicolas Dubas 님, 2019년 9월 6일
Dear Guest, Thanks a lot for reviewing our hotel. We are glad to read you enjoyed our location and staff interaction. We appreciate the time you spent posting your comments and hope you will stay with us again next time you are in London. Sincerely,

6/10 - 괜찮아요

Jeongmun 님, 일산

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
위치는 좋으나 서비스는 별로였던 호텔.
예약시 욕조가 있다고 하였으나 욕조도 없고 샤워부스도 없었음. 결국 샤워후에 물이 침실로 스며들어와 카페트가 젖어 객실 교체를 요청하였으나 해주기 싫은 듯 하여 강력히 요청하니 다음날 바꾸줘서 불쾌했음. 런던 관광하기에 위치는 최적이고 쇼핑하기도 좋음.

2/10 - 너무 별로예요

DONGHYUN 님, 서울

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
아무런 책임감도 없는 호텔.
여자친구와 치킨 카레를 룸서비스로 주문해 먹고 식중독에 걸렸습니다. 첫날 식중독에 걸려서 5일동안 응급실과 호텔방에서만 머물렀습니다. 이에 대한 보상을 요구했으나 체크아웃 후 연락준다고 했으나 체크아웃을 하니 아무 연락이 없고 제가 보낸 메일에 대한 대답도 없습니다. 우리는 심지어 식중독에 걸린 음식값까지 지불했습니다. 나중에 환불해줄거라고 하더니 이렇게 아무 연락이 없을줄은 몰랐네요. 아무런 책임감도 없는 호텔입니다.

10/10 - 훌륭해요

hyuna 님, korea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가족이 이용하기에 적합합니다.
편리한 역.쇼핑센터. 많은식당. 친절한서비스.넓고 쾌적한객실

10/10 - 훌륭해요

Louise

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect hotel for Westfield shopping and Aspers. Lovely breakfast on outside terrace and made surprise sweet tray for my birthday. Very modern clean rooms. Only criticism couldn’t get hand wash out of container parking on site
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Layla

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We really enjoyed our stay, even if it was only for 1 night! The location is perfect, the room was super neat and the staff was also very friendly. Next time we will definitely be back here!
2024년 5월에 1박 숙박함
답변 제공: Emma Tamas 님, 2024년 5월 9일
Dear Layla,Thank you for your kind words about our location, the cleanliness of our rooms, and the friendliness of our staff. We’re thrilled to know that we’ve earned your loyalty and look forward to welcoming you back on your next visit. Kind Regards,Emma Tamas(Guest Relations Team)

8/10 - 좋아요

Illoana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Emma Tamas 님, 2024년 5월 10일
Dear Illoana,Thank you for the high rating, it is greatly appreciated! We’re thrilled to hear that you had a great experience with us and we look forward to hosting you again in the near future.Kind Regards,Emma Tamas(Guest Relations Team)

6/10 - 괜찮아요

Adlene

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Could not order breakfast as the card was never replaced, nor was wash/face clothe replaced and I was there for a week. I had to go to the cleaning staff at least 4 mornings to get one.
2024년 3월에 11박 숙박함
답변 제공: Emma Tamas 님, 2024년 5월 9일
Dear Adlene,Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced during your stay regarding the breakfast order card and the replenishment of washcloths. It is our aim to provide a seamless and comfortable experience for all our guests, and it seems we fell short on this occasion.Please rest assured that we are addressing these issues with our housekeeping team to ensure that all guest amenities are replaced promptly and without the need for a request. We understand the importance of starting the day right with a hassle-free breakfast and having all necessary items at your disposal.Please contact our front desk on your next visit so we can ensure your stay is up to our high standards.Kind Regards,Emma TamasGuest Relations Team)

10/10 - 훌륭해요

Robert

2024년 4월에 6박 숙박함
답변 제공: Patricia 님, 2024년 5월 6일
Dear Robert,Thank you for choosing to stay with us and for taking the time to share your feedback.We are looking forward to hosting you again.Kind regards,Duty Manager Team

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great all round experience, all staff were amazing, in the doorstep to lots of restaurants and bars, could see the stadium from my window, park on level B near 108 and short walk to hotel.
2024년 4월에 2박 숙박함
답변 제공: Emma Tamas 님, 2024년 5월 2일
Dear David,Thank you so much for your wonderful review!We’re thrilled to hear that you had a great experience with us and that our staff made a lasting impression. It’s fantastic to know that our location served you well and we’re also glad that the parking and short walk to the hotel added to the convenience of your stay.We look forward to welcoming you back soon for another memorable visit!Kind Regards,Emma Tamas(Guest Relations Team)

10/10 - 훌륭해요

Richard

연인과의 여행, 가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Very clean, very modern
2024년 4월에 1박 숙박함
답변 제공: Emma Tamas 님, 2024년 5월 2일
Dear Richard,Thank you for the high rating, it is greatly appreciated! We’re thrilled to hear that you had a great experience with us and we look forward to hosting you again in the near future.Kind Regards,Emma Tamas(Guest Relations Team)

10/10 - 훌륭해요

Aleksey

가족 여행
좋아요: 숙박 시설 상태 및 시설
Beautiful hotel in a great location. Very clean add comfortable.
2024년 3월에 1박 숙박함
답변 제공: Patricia 님, 2024년 3월 31일
Dear Aleksey,Thank you for your feedback, we are glad that you had a comfortable stay with us.Looking forward to seeing you soon!Kind regards,Duty Manager Team

10/10 - 훌륭해요

SAMUEL

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
Very clean nice staff excellent food
2024년 3월에 2박 숙박함
답변 제공: Patricia 님, 2024년 3월 31일
Dear Samuel,Thank you for your feedback.We are glad to hear that you enjoy your stay with us!Kind regards,Duty Manager Team.

10/10 - 훌륭해요

Gordon

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A good location as a travel hub for London. The hotel offers all that is needed for a comfortable and enjoyable stay.
2024년 3월에 2박 숙박함
답변 제공: Emma Tamas 님, 2024년 3월 21일
Dear Gordon,Thank you for taking the time to share your experience with us.We’re thrilled to hear that our hotel’s location made your travels around London convenient and that you found our amenities to your satisfaction. We’re glad we met your expectations & looking forward to welcoming you back on your next stay.Kind Regards,Emma Tamas(Guest Relations

10/10 - 훌륭해요

Pamela

2024년 3월에 4박 숙박함
답변 제공: Patricia 님, 2024년 4월 1일
Dear Pamela,Thank you for choosing to stay with us and for your lovely feedback.Kind regards,Duty Manager Team

10/10 - 훌륭해요

Frank

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice room, excellent service and a good lobby area with a spacious, elegant café for meetings and office work.
2024년 2월에 5박 숙박함
답변 제공: Emma Tamas 님, 2024년 3월 5일
Dear Frank,Thank you so much for your wonderful review and for choosing our hotel for your stay. We are delighted to hear that you enjoyed your room, our service, and our lobby area. We are proud of our staff who always go above and beyond to make our guests feel welcome and comfortable.It was a pleasure to have you as our guest and we hope to see you again soon.Kind Regards,Emma Tamas(Guest Relations Team)

10/10 - 훌륭해요

Rahmon Olumide

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It is a an immaculately clean hotel. I have stayed here on four occasions and I will definitely be returning sooner rather than later.
2024년 2월에 1박 숙박함
답변 제공: Emma Tamas 님, 2024년 3월 5일
Dear Rahmon Olumide,Thank you so much for your wonderful review. We are delighted to hear that you enjoyed your stay at our hotel and that you found it immaculately clean. We are also glad that you appreciated our service and our cozy ambiance. Our staff works hard to make sure that every guest feels welcome and well taken care of. We will share your compliments with them.It is a pleasure to have you as a loyal guest and we look forward to seeing you again soon.Thank you again for choosing our hotel and for sharing your feedback.Kind Regards,Emma Tamas(Guest Relations Team)

10/10 - 훌륭해요

Maximilian

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location, excellent
2024년 2월에 1박 숙박함
답변 제공: Emma Tamas 님, 2024년 3월 5일
Dear Maximilian,Thank you for your review! We’re glad that you liked our location and found it convenient for your travel needs.We appreciate your feedback and we look forward to seeing you again soon! Kind Regards,Emma Tamas(Guest Relations Team)

10/10 - 훌륭해요

Dilaver

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent service and facilities
2024년 2월에 1박 숙박함
답변 제공: Emma Tamas 님, 2024년 2월 29일
Dear Dilaver,Thank you for your kind words and your 5-star rating. We are delighted to hear that you enjoyed our service and facilities. Your feedback means a lot to us and motivates us to keep improving our standards. We hope to see you again soon and provide you with another memorable experience.Kind Regards,Emma Tamas(Guest Relations Team)

10/10 - 훌륭해요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Emma Tamas 님, 2024년 2월 27일
Dear Richard,Thank you for choosing Hyatt Regency London Stratford and for the high rating; it is greatly appreciated.We look forward to welcoming you back soon!Kind Regards,Emma Tamas(Guest Relations Team)

10/10 - 훌륭해요

Janet

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent location. I found the staff courteous and helpful. Would definitely recommend.
2024년 2월에 1박 숙박함
답변 제공: Emma Tamas 님, 2024년 2월 10일
Dear Janet,Thank you for your wonderful review! We’re delighted to hear that you enjoyed our location and our staff. We take pride in providing the best service and hospitality to our guests.Thanks again for choosing us and have a great weekend!Kind Regards,Emma Tamas(Guest Relations Team)

8/10 - 좋아요

Rosanna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good hotel, breakfast very dissapointing
We have stayed here atleast 4 times. The hotel is lovely and the staff are great. Unfortunatly this time I had not included a breakfast in my booking and was charged £20 each. This excessive amount I could have justified as it was my mistake however the breakfast the following morning was definitely not worth £20 or a ridiculous amount of £25 if you walked in. The choices are great however the buffet was cold. Cold eggs, cold bacon. The hotel is a lovely place to stay but the expensive cold breakfast really let it down on this stay.
2024년 2월에 1박 숙박함
답변 제공: Emma Tamas 님, 2024년 2월 5일
Dear Rosanna,Thank you for taking the time to share your feedback with us. We are glad to hear that you have enjoyed your stay at our hotel and that you have found our staff to be great. We appreciate your loyalty and your kind words.However, we are very sorry to hear that you were disappointed with the breakfast and the price. We understand that breakfast is an important part of your stay, and we strive to offer a variety of options and quality products to our guests. We apologize for any inconvenience this may have caused you and we appreciate your understanding.We have taken your feedback into consideration, and we are working on improving our breakfast service and pricing. We hope that this will not deter you from staying with us again in the future. We would love to have another opportunity to welcome you back and to provide you with a better experience.Thank you again for your feedback and your loyalty. We hope to see you soon at our hotel.Kind Regards,Emma Tamas(Guest Relations Team)

10/10 - 훌륭해요

Julie

2024년 2월에 1박 숙박함
답변 제공: Emma Tamas 님, 2024년 2월 5일
Dear Julie,Thank you so much for taking the time to leave us a 10/10 review! We're thrilled to hear that you had such a great experience with us. We're glad that we were able to meet your expectations and provide you with the service you deserve. We hope to see you again soon!Kind Regards,Emma Tamas(Guest Relations Team)

10/10 - 훌륭해요

John

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Emma Tamas 님, 2024년 2월 4일
Dear Mr. John,Thank you very much for the high score; it is greatly appreciated. We are delighted to see that you enjoyed the stay at Hyatt Regency London Stratford!We hope to see you again in the near future!Kind RegardsEmma Tamas(Guest Relations Team)

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Extraordinary value
This hotel represents extraordinary value for money! The hotel feels fresh, new and very clean. The staff were all very friendly and the breakfast was plenty. Even if your just shopping in Westfield or heading into London - it’s so close to the underground too.
2024년 1월에 1박 숙박함
답변 제공: Emma Tamas 님, 2024년 2월 4일
Dear James,Thank you so much for your wonderful review of our hotel. We are delighted to hear that you had a great stay with us and enjoyed our fresh, clean, and comfortable rooms. We are also glad that you appreciated our friendly staff and our delicious breakfast. We will definitely share your kind words with our team, who will be thrilled to hear your feedback.It was a pleasure to have you as our guest, and we hope to see you again soon. Kind Regards,Emma Tamas(Guest Relations Team)

10/10 - 훌륭해요

Angela

2024년 1월에 1박 숙박함
답변 제공: Emma Tamas 님, 2024년 3월 21일
Dear Angela,We’re really grateful and appreciate you taking the time to share your rating with us, and we hope to see you again soon!We wish a pleasant evening ahead!Kind Regards,Emma Tamas(Guest Relations Team)

10/10 - 훌륭해요

Mohammed

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: Emma Tamas 님, 2024년 1월 26일
Dear Mohammed,Thank you for the high rating and for choosing Hyatt Regency London Stratford for your recent stay.I hope that you have a lovely weekend and we hope to see you again soon!Kind Regards,Emma Tamas(Guest Relations Team)

10/10 - 훌륭해요

Pauline

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hyatt Regency Stratford
The hotel is in an excellent position for station and ABBA Voyage. The staff are friendly and helpful and breakfast very good. The room was clean and comfortable and shower excellent. Would definitely recommend.
2024년 1월에 1박 숙박함
답변 제공: Emma Tamas 님, 2024년 1월 19일
Dear Pauline,Thank you for your lovely review! We are thrilled to hear that you enjoyed your stay at our hotel and appreciated our location, staff, breakfast, room, and shower. We appreciate your recommendation, and we hope to see you again soon.Kind Regards,Emma Tamas(Guest Relations Team)

10/10 - 훌륭해요

Paula

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fabulous
Fabulous hotel, great location, lovely modern clean rooms, good bed linen, very efficient staff, great bar!
2024년 1월에 1박 숙박함
답변 제공: Charles Nkadi 님, 2024년 1월 15일
Dear PaulaThank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had a lovely stay at the Hyatt Regency London Stratford.Our team love to provide exceptional experiences for our guests, and it's heartwarming to know that we succeeded in making your stay special. We are very happy that you were pleased with our team.We look forward to welcoming you back in the near future and creating more memorable moments for you. If you have any specific preferences or requests for your next visit, please feel free to let us know in advance, and we will be more than happy to accommodate them.Once again, thank you for choosing us, and we can't wait to host you again soon.Warm regards,CharlesGuest Relations Team Hyatt Regency

6/10 - 괜찮아요

Christy

좋아요: 청결 상태, 숙박 시설 상태 및 시설
답변 제공: Charles Nkadi 님, 2024년 1월 13일
Dear Christy,Greetings from the Hyatt Regency London Stratford. Thank you so much for taking the time to give us your feedback, as this is very much appreciated.If you should need any further assistance, please do not hesitate to contact myself directly and I will more than happy to accommodate you.Kind regardsCharles

10/10 - 훌륭해요

oded 님, Yavne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
One problem was aircon. Sys. In dining hall 4 days not taking care
2024년 1월에 6박 숙박함
답변 제공: Emma Tamas 님, 2024년 1월 10일
Dear Oded,Greetings from Hyatt Regency London Stratford!Thank you for your recent stay with us and for the high rating, it is greatly appreciated. We look forward to welcoming you back soon!Kind Regards,Emma Tamas(Duty Manager)

10/10 - 훌륭해요

Jackie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Our stay was lovely especially as we had a great surprise receiving a card & chocolate treat for an early birthday surprise. Such a nice thing to do thank you so much.
2024년 1월에 1박 숙박함
답변 제공: Emma Tamas 님, 2024년 1월 9일
Dear Jackie,It’s great to hear that you had a lovely stay and that the card and chocolate treat made your day even more special! Thank you for taking the time to share your positive experience with us. We are thrilled to have been able to make your early birthday celebration memorable. Your kind words mean a lot to us, and we hope to see you again soon! Kind Regards,Emma Tamas(Duty Manager)

10/10 - 훌륭해요

Mark Palfrey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Emma Tamas 님, 2024년 1월 9일
Dear Mark Palfrey,Thank you for choosing Hyatt Regency London Stratford for your recent stay and for the high rating. We’re delighted to hear that you had such a positive experience with us. We hope to see you again soon!Kind Regards,Emma Tamas(Duty Manager)

10/10 - 훌륭해요

S

2024년 1월에 1박 숙박함
답변 제공: Emma Tamas 님, 2024년 1월 9일
Dear S,Greetings from Hyatt Regency London Stratford!Thank you for your recent stay with us and for the high rating, it is greatly appreciated.We hope to have the pleasure to hosting you again soon.Kind Regards,Emma Tamas(Duty Manager)

6/10 - 괜찮아요

Susan

2024년 1월에 1박 숙박함
답변 제공: Emma Tamas 님, 2024년 1월 9일
Dear Susan,Thank you for taking the time to share your experience with us. We’re sorry to hear that you were not completely satisfied with our service. Please contact us at any time to discuss this further.Thank you again for your feedback. We hope to have the opportunity to serve you better in the future.Best regards,Emma Tamas(Duty Manager)

6/10 - 괜찮아요

Susan

2024년 1월에 1박 숙박함
답변 제공: Emma Tamas 님, 2024년 1월 9일
Dear Susan,Thank you for taking the time to share your experience with us. We’re sorry to hear that you were not completely satisfied with our service. Please contact us at any time to discuss this further.Thank you again for your feedback. We hope to have the opportunity to serve you better in the future.Best regards,Emma Tamas(Duty Manager)

4/10 - 별로예요

Eileen

2023년 12월에 4박 숙박함
답변 제공: Emma Tamas 님, 2024년 1월 25일
Dear Eileen,Thank you for taking the time to share your feedback with us. We're sorry to hear that your experience with us was not up to your expectations. We apologize for any inconvenience caused and understand how frustrating it can be when things don't go as planned.We have taken your feedback seriously and have addressed the issue with our team to ensure that it doesn't happen again. I hope you will be able to give us a second chance & should you need any further assistance, do not hesitate to contact myself directly. Kind Regards,Emma Tamas(Guest Relations Team)

10/10 - 훌륭해요

Corinne

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
Gorgeous hotel
Amazing stay, lovely hotel, friendly staff, clean and bright rooms. Very central to town, would stay again
2023년 12월에 1박 숙박함
답변 제공: Anisha Kohli (Guest Relations Manager) 님, 2023년 12월 31일
Dear Corinne,Greetings from Hyatt Regency London Stratford.I am glad you had a fantastic stay, that you found all the staff to be lovely & we hope to see you in 2024!Kind Regards,Anisha Kohli

10/10 - 훌륭해요

Kay

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Classy hotel
Could not fault the hotel ( apart from 1 surly female member of reception staff who checked us in!). Apart from the incident at check in all the other staff we encountered were very friendly and could not do enough for us. The room was lovely, large, very clean and had a great bathroom. Excellent soundproofing too. Breakfast was very nice with more than adequate choice of food! Loved it and would definitely recommend it!
2023년 12월에 1박 숙박함
답변 제공: Anisha Kohli (Guest Relations Manager) 님, 2023년 12월 31일
Dear Kay,Please accept my sincere apologies regarding the staff member being surly. Your experience does not reflect the Hyatt standards of which we are usually proud of. I am glad overall you had a great stay & enjoyed the complimentary upgrade to an Olympic Park view room.We wish you a Happy New Year & hopefully see you again in 2024.Kind Regards,Anisha Kohli

10/10 - 훌륭해요

Gregg

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Chaye the host at the hotel was incredible
Came here to be experience a different part of London and were really happy with our experience. Chaye the host at the hotel was incredibly welcoming and made for an amazing experience. The concierge was also amazing.
2023년 12월에 1박 숙박함
답변 제공: Anisha Kohli (Guest Relations Manager) 님, 2023년 12월 31일
Dear Gregg,Greetings from Hyatt Regency London Stratford.I am glad you had a lovely stay, and that Chaye went above and beyond with his customer service. He is a true asset to the hotel & we will be passing on this amazing feedback to upper management.We hope to see you back in 2024!Kind Regards,Anisha Kohli

10/10 - 훌륭해요

CARLOS

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Anisha Kohli (Guest Relations Manager) 님, 2023년 12월 31일
Dear CARLOS,Thank you for rating us so highly.Happy New Year and see you in 2024!Kind Regards,Anisha Kohli

10/10 - 훌륭해요

kehinde

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very close to the train 🚆 station.
2023년 12월에 7박 숙박함
답변 제공: Anisha Kohli (Guest Relations Manager) 님, 2023년 12월 31일
Dear Kehinde,I am glad you had a great stay and you found the train station to be convenient for your needs. We hope to see you back in 2024!Kind Regards,Anisha Kohli

10/10 - 훌륭해요

CHRISTOPHER

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Anisha Kohli (Guest Relations Manager) 님, 2023년 12월 31일
Dear CHRISTOPHER,I am glad you had a perfect stay & you rated us 10/10. We hope to see you in the New Year!Kind Regards,Anisha Kohli

10/10 - 훌륭해요

Daisy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent!
2023년 12월에 1박 숙박함
답변 제공: Anisha Kohli (Guest Relations Manager) 님, 2023년 12월 31일
Dear Daisy,I am glad you had a great stay. We hope to see you in 2024!Kind Regards,Anisha Kohli

10/10 - 훌륭해요

Fayyaz

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Adjacent to a modern and large shopping mall, with many halal eating options, and on top of the underground station (Stratford). Great choice
2023년 12월에 5박 숙박함
답변 제공: Anisha Kohli (Guest Relations Manager) 님, 2023년 12월 31일
Dear Mr Fayyaz,Thank you for your honest feedback.Glad you enjoyed your stay & you found it to be a great choice.Kind Regards,Anisha Kohli

10/10 - 훌륭해요

Stephen

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely hotel
Beautiful clean hotel with friendly staff. Room was bright with plenty of good lighting
2023년 12월에 2박 숙박함
답변 제공: Emma Tamas 님, 2023년 12월 18일
Dear Stephen,Thank you for sharing your positive experience at our hotel! We’re delighted to hear that you found it beautiful, clean, and well-lit. Our friendly staff works hard to create a welcoming environment for our guests. Wishing you a delightful winter season! Kind Regards,Emma Tamas(Duty Manager)

10/10 - 훌륭해요

Kristine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I love how this hotel is well located, near transportation access and connected to the mall. In addition, the hotel itself is clean and good-smelling. I would also highlight the staff members who were more than warm and welcoming. Overall, perfect place to stay!
2023년 12월에 2박 숙박함
답변 제공: Emma Tamas 님, 2023년 12월 18일
Dear Kristine,We are thrilled to hear that you had a wonderful experience at our hotel! Being well-located near transportation access and connected to the mall is indeed a great advantage for our guests. We take pride in maintaining a clean and pleasant environment for everyone. Our staff members are dedicated to providing warm and welcoming service, ensuring that your stay is memorable. Thank you for choosing us, and we look forward to welcoming you back soon! Kind Regards,Emma Tamas(Duty Manager)