고급 침구, 미니바, 객실 내 금고, 각각 다른 스타일의 인테리어

알렉산더 포프 여행 후기

3.5 out of 5
알렉산더 포프
Cross Deep, Twickenham, England

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 390개 이용 후기 중 195개" "
평점 8 - 좋아요. 390개 이용 후기 중 149개" "
평점 6 - 괜찮아요. 390개 이용 후기 중 37개" "
평점 4 - 별로예요. 390개 이용 후기 중 4개" "
평점 2 - 너무 별로예요. 390개 이용 후기 중 5개" "

9.0/10

청결 상태

8.8/10

직원 및 서비스

8.8/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

10/10 - 훌륭해요

Doseong 님, Seoul, Korea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가격 대비 좋은 호텔
방도 넓은 편이고 아침식사도 좋았습니다. 가격대비 좋은 호텔입니다.

8/10 - 좋아요

Janet

좋아요: 청결 상태, 직원 및 서비스
The room was a good size and very comfortable with a mini bar and tea coffee facilities.
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Mary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The façade of the building was unimpressive.
2024년 4월에 3박 숙박함

6/10 - 괜찮아요

Edward A

출장 여행
좋아요: 청결 상태, 직원 및 서비스
The property was clean and very quiet, but a number of things were broken or did not work in the room, including the radio and the television, both surprising for a not inexpensive hotel.
2024년 4월에 1박 숙박함

8/10 - 좋아요

rod 님, edinburgh

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
nice setting - good option for drinks and eats - fairly noisy in the evening till the bar closes as our room was above entrance
2024년 4월에 1박 숙박함
답변 제공: nn 님, 2024년 4월 23일
Dear Rod,Thank you for your recent stay at our hotel and thank you for taking the time to let us know how we did. We're looking forward to your next visit with us!Best wishes,A.Lovin

8/10 - 좋아요

Margaret

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Slow to check in due to another guest taking massive time. Staff friendly, meal good .
2024년 3월에 1박 숙박함
답변 제공: nn 님, 2024년 3월 24일
Dear Margaret,Thank you for your recent stay at our hotel and thank you for letting us know how we did!We are grateful to all the guests that are staying with us and we are obliged to be at the same pace with them, even when it takes more than usual. This is not an excuse but merely an explanation. Please accept our apologies for not being able to speed up the situation. On a positive note, we are delighted that we were able to offer you an early check in and a good meal. We hope to welcome you again in the future.Best wishes,A.Lovin

10/10 - 훌륭해요

Gary

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
business overnight
great service, lovely pub restaurant and food. room were clean modern, would stay again
2024년 2월에 1박 숙박함
답변 제공: NN 님, 2024년 3월 24일
Dear Gary,Thank you for your recent stay at The Alexander Pope Hotel and thank you for letting us know how we did!We are very happy we could provide you with a positive experi We hope to be of service to you again in the future. Best wishes, A.Lovin

10/10 - 훌륭해요

Stephen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: nn 님, 2024년 3월 24일
Dear Stephen,Thank you for your recent stay at The Alexander Pope Hotel and thank you so much for your high rating! We hope to be of service to you again in the future. Best wishes, A.Lovin

6/10 - 괜찮아요

Amy

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: nn 님, 2024년 3월 24일
Dear Amy,Thank you for your recent stay at The Alexander Pope Hotel and thank you so much for your rating! We hope to be of service to you again in the future. Best wishes, A.Lovin

10/10 - 훌륭해요

Martin

2024년 1월에 1박 숙박함
답변 제공: nn 님, 2024년 3월 24일
Dear Martin,Thank you for your recent stay at The Alexander Pope Hotel and thank you so much for your high rating! We hope to be of service to you again in the future. Best wishes, A.Lovin

8/10 - 좋아요

Geoffrey

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
On the river
2024년 1월에 3박 숙박함
답변 제공: NN 님, 2024년 3월 24일
Dear Geoffrey,Thank you for your recent stay at The Alexander Pope Hotel and thank you for letting us know how we did!We are very happy we could provide you with a positive experi We hope to be of service to you again in the future. Best wishes, A.Lovin

10/10 - 훌륭해요

Dr Linda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Quintessential English with Thames views
Not my first visit. I keep returning so obviously I like it here. Everything is great but best are the staff. I brought friends here for dinner and we were all very happy with the menu and food. I gave all 5 stars except one. The first night it was cold. I couldnt find the comfort rug but in the morning i was told they were removed during COVID. That night i found an extra duvet and my air con set to 22. Thats the proactive staff. This is one of the few even 4 and 5 star hotels that sctually has a well stacked minibsr plus nespresso coffee snd a free jar of homemade (restaurant) shortbread.
2024년 1월에 2박 숙박함
답변 제공: NN 님, 2024년 3월 24일
Dear Dr Linda,Thank you for your recent stay at The Alexander Pope Hotel and thank you for letting us know how we did!We are very happy we could provide you with a positive experi We hope to be of service to you again in the future. Best wishes, A.Lovin

8/10 - 좋아요

Stephen

2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Robin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Everything was just wonderful! Coming back August!
What a delightful experience! The ambience of the pub was wonderful. The service was exceptional from front desk to cleaners. We enjoyed the room and were so very pleased that we've decided to come back in August, providing we can get the same room! We couldn't be happier with everything about our stay here!
2023년 12월에 8박 숙박함

8/10 - 좋아요

Brian

2023년 12월에 3박 숙박함

10/10 - 훌륭해요

Jesper

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Michael

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice fud. Lush room
2023년 12월에 4박 숙박함

10/10 - 훌륭해요

Nick

2023년 12월에 1박 숙박함

8/10 - 좋아요

David

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pretty good for the money.
2023년 12월에 1박 숙박함
답변 제공: Robin Smith 님, 2023년 12월 15일
Dear David Glad you found our hotel to be keenly priced, pleased that you enjoyed your stay. kind regards,Robin.

10/10 - 훌륭해요

SARA 님, Fairport

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Alexander Pope review When you travel to an area for the first time, it’s often hard to choose a hotel just from searching online and reading reviews. But, I chose the Alexander Pope Hotel by carefully reading reviews and was especially mindful of when they were written. So many negative reviews were generated during the pandemic, so I tried to look for 2023 reviews. I was so impressed with the Alexander Pope Hotel! The staff was so gracious. They were always attentive and even spread themselves out to cover all aspects of running the hotel smoothly. I loved my room, the bathroom was clean and updated, the bed was comfy and the most special treat was the homemade shortbread biscuits left each day to enjoy with my Nespresso coffee. My sister recently moved to Twickenham, so with this lovely hotel just over a mile from her flat, it will be a perfect place for guests to stay. The pub/restaurant was warm and inviting and a busy locals place as well. I’m hoping to make another visit in the future and definitely will stay again. Now, if I could get their recipe for their most delicious lemon garlic houmous, I would love to recreate it at home. 😉♥️
2023년 11월에 6박 숙박함
답변 제공: Robin Smith 님, 2023년 11월 26일
Dear Sara,It was an absolute pleasure to read your review and feedback. We are pleased that we were able to deliver a memorable experience and we hope that you will choose to stay with us again in the future. kind regards,Robin.

10/10 - 훌륭해요

Dawn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really lovely hotel, only concern was the room we were in, there was no light, quite dark in the area above where the tea/coffee, kettle were, so difficult to see what you were doing.
2023년 11월에 3박 숙박함
답변 제공: NN 님, 2023년 11월 17일
Dear Dawn,Thank you for youe recent stay at The Alexander Pope Hotel and thank you for letting us know how we did!I'm pleased that you enjoyed your stay with us and will take on board the feedback that you have kindly added to the review. We look forward to welcoming you back agaIn.Best wishes,A.Lovin

10/10 - 훌륭해요

Kimberly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The Best Hotel Hands Down!!!
We came to visit our daughter who is studying abroad . This hotel was amazing !!!! The staff, room , bar and food we Fantastic!! I would highly recommend this hotel to everyone!!! Thank you for your hospitality!!! 😊
2023년 11월에 2박 숙박함
답변 제공: NN 님, 2023년 11월 7일
Dear Kimberly,Thank you for your recent stay at The Alexander Pope Hotel and thank you for your praise and kind comments about our team and our hospitality.Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. We hope to be of service to you again in the future. Best wishes, A.Lovin

2/10 - 너무 별로예요

Lisa

2023년 10월에 1박 숙박함
답변 제공: NN 님, 2023년 10월 15일
Dear Lisa,Thank you for your recent stay at our hotel and thank you for your rating.We pride ourselves on the hospitality that our professionally trained staff provides as we are consistently highly praised for our service. We regret that we have not inspired a better rating on this occassion and for that we would like to extend our sincerest apologies to you. We can assure you that we will intensify our efforts to improve and hope to offer you a more memorable experience in the future.Best wishes,A.Lovin

8/10 - 좋아요

Tim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fab service
11/10 customer service by the restaurant manager and his colleague, Tulalah, who went above and beyond to help me extricate my car in the hotel car park after a third party blocked me in. Amazing service at 7.30 a.m. on a Monday morning.
2023년 10월에 1박 숙박함
답변 제공: NN 님, 2023년 10월 15일
Dear Tim,Thank you for your recent visit at The Alexander Pope Hotel and thank you for taking the time to leave a review for us . We're happy we could meet your expectations and that you found our staff to be so supportive during your stay! We hope to be of service to you again in the future. Best wishes, A.Lovin

10/10 - 훌륭해요

Graham

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a really great hotel right in centre of Twickenham. Very comfortable and modern rooms. Friendly staff and good on-site restaurant. Plenty of off street parking.
2023년 10월에 3박 숙박함
답변 제공: NN 님, 2023년 10월 15일
Dear Graham,Thank you for your recent t stay at our hotel andthank you so much for your positive comments about your experience with us! We can't wait to see you again, have a great day.Best wishes,A. Lovin

10/10 - 훌륭해요

Jasmine

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Small entrance easy to miss
2023년 10월에 1박 숙박함
답변 제공: NN 님, 2023년 10월 15일
Dear Jasmine,Thank you for yor recent stay and thank you for sharing your feedback with us! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Alexander Pope Hotel. We hope to be of service to you again in the future. Best wishes, A.Lovin

6/10 - 괜찮아요

Diana

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Lovely hotel, great food. Room lovely but not enough light, only one ceiling light near door, two lamps we couldn’t get to work so needed to use phone torch to see in case! Apart from that the hotel was very good.
2023년 9월에 1박 숙박함
답변 제공: NN 님, 2023년 9월 24일
Dear Diana,Thank you for your recent stay and thank you for taking the time to share your feedback!We always aim to provide the best experience possible at our hotel and I'm very happy to see that we met most of your expectations. We appreciate all reviews, and appreciate you giving us the chanc e to improve by providing us with your suggestions.At the same time, we are sorry that nothing was mentioned at the time of your stay about the inconveniences encountered, as we are always happy to offer extra lamps. We hope to welcome you again , in the near future!Kind regards,A.Lovin

10/10 - 훌륭해요

Lisa

We had a fabulous time! Everyone working at the hotel was excellent, the room was well appointed and it’s in an excellent location!
2023년 9월에 2박 숙박함
답변 제공: NN 님, 2023년 9월 24일
Dear Lisa,Thank you for your recent stay at The Alexander Pope Hotel and thank you for your wonderful review!We strive for 100% satisfaction, and it is great to see you had such a positive experience with us! We hope to be of service to you again in the future. Best wishes, A.Lovin

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
Staff helpful when TV was not working and bin had not been emptied from previous guests. Was in a twin room, that had a locked interconnecting door. Unfortunately the sound proofing was awful, we could hear our neighbour coughing and on the toilet! We spent the week whispering when back in the room and very paranoid! Despite the lovely photos, the finishes were not great…stains on the walls, paint on radiators and cracked toilet bowl that had obviously been there for some time. Obviously a pub, but not sure if you are aware there is a child in the room leaving a copious amount of alcohol in the mini bar? However, I could not fault the staff who are friendly, professional and prompt.
2023년 8월에 4박 숙박함
답변 제공: NN 님, 2023년 9월 24일
Dear guestThank you for your recent visit at our hotel and thank you for taking the time to leave a review. We're happy we could meet most your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience with us! We have passed your comments about the aspects that need improving to tge relevant departments. We hope to welcome you again in the future!Best wishes,A.Lovin

10/10 - 훌륭해요

anne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Charming hotel mixing a cosy pub atmosphere with the quality of a high end hotel
2023년 8월에 2박 숙박함
답변 제공: NN 님, 2023년 9월 24일
Dear Anne,Thank you for your your recent stay at the Alexander Pope Hotel and thank you for taking the time to leave a wonderful review.I am delighted to see that you felt very well looked after by our team and had such a great experience with us.The whole team is grateful for your comments an d look forward to seeing you again soon!Best wishes,A.Lovin

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: NN 님, 2023년 9월 24일
Dear Guest,Thank you for the high star rating! We look forward to your next visit! Take care!Best wishes,A.Lovin

10/10 - 훌륭해요

Kevin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and nicely kept hotel. Good food and service in the pub. Good price as well!
2023년 8월에 3박 숙박함
답변 제공: NN 님, 2023년 9월 24일
Dear Kevin,Thank you for your recent stay at The Alexander Pope Hotel and thank you for letting us know how we did! We are very happy we could provide you with a positive experience! We hope to be of service to you again in the future. Best wishes, A.Lovin

10/10 - 훌륭해요

Pablo

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Quiet and very nice location and environment
Needed a quiet place for a work trip. Convenient, clean, comfortable with great views and nice surroundings. The room was spacious and clean. Complimentary cookies were very good… Highly recommended and I will come back if I have the opportunity.
2023년 8월에 2박 숙박함
답변 제공: NN 님, 2023년 8월 11일
Dear Pablo,Thank you for your recent stay at The Alexander Pope Hotel and thank you for your feedback! We are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Adina

8/10 - 좋아요

John

2023년 8월에 1박 숙박함
답변 제공: NN 님, 2023년 9월 24일
Dear John,We appreciate your high rating about your recent experience with us! We look forward to your next visit! Take care!

10/10 - 훌륭해요

L.A.Eddington

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Thumbs up for Alexander Pope
Great stay but 2nd night the room above 25 appeared to have no carpets and noise of heels going backwards and forwards woke both of us up a lot.!!!! Also hotel should provide information on buses etc for sights and shows in vicinity.We had horrendous times getting to flower show and then back to visit Hampton Court which spoilt or trip.Hotel was very enjoyable food great.
2023년 7월에 2박 숙박함
답변 제공: NN 님, 2023년 7월 17일
Dear L.A.Eddington,Thank you for your recent stay at The Alexander Pope Hotel and thank you for letting us know how we did!We are delighted to have met some of your expectations and regret that nothing was mentioned to us about the less positive aspects, at the time of stay, so that we could address the issues on the spot. We are grateful to you and hope to welcome you again in the future.Best wishes,A.Lovin

10/10 - 훌륭해요

Nicola

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We only stayed for one night arriving late after Wimbledon tennis but we were really tired and our room was so welcoming and comfortable. We had a great night’s sleep and enjoyed a delicious omelette for breakfast. The car park was free and very convenient. Would definitely stay again if lucky in Wimbledon’s ballot next year!
2023년 7월에 1박 숙박함
답변 제공: NN 님, 2023년 7월 17일
Dear Nicola,Thank you for your recent stay at The Alexander Pope Hotel and thank you for your wonderful feedback!We're happy we could meet your expectations! We hope to be of service to you again in the future. Best wishes, A.Lovin

8/10 - 좋아요

Andrew

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 6월에 3박 숙박함
답변 제공: NN 님, 2023년 7월 17일
Dear Andrew,Thank you for your recent stay at our hotel and thank you for rating us!We're glad to hear you enjoyed your visit. We hope to be of service to you again in the future. Best wishes, A.Lovin

10/10 - 훌륭해요

Howard

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Royal Ascot Ladies day trip.
Excellent service from check in to check out. Staff are brilliant, food and drinks are also very good. when we got back late from Ascot the team cooked up chip butties which was great and really appreciated.
2023년 6월에 2박 숙박함
답변 제공: NN 님, 2023년 7월 17일
Dear Howard,Thank you for your recent stay at The Alexander Pope Hotel and thank you so much for your positive comments ! We're glad to hear we delivered such a great experience. We look forward to your next visit! Best wishes,A.Lovin

10/10 - 훌륭해요

Aaron

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great weekend.
Receptionist pulled out all the stops on the Friday to get us checked in early, staff super attentive all weekend. Fabulous.
2023년 6월에 2박 숙박함
답변 제공: NN 님, 2023년 7월 17일
Dear Aaron, Thank you for your stay at our hotel and thank you for taking the time to leave a review for us . We're happy we could meet your expectations! We hope to be of service to you again in the future. Best wishes, A.Lovin

8/10 - 좋아요

Oliver

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location and friendly staff.
Great location. Easy walk to train station and Twickenham stadium. Lots of parking, good menu and bar. Nice outdoor seating area. Lots of nearby food and drink options.
2023년 5월에 1박 숙박함
답변 제공: NN 님, 2023년 7월 17일
Dear Oliver,Thank you for your stay at our hotel and thank you for taking the time to leave a review for us . We're happy we could meet your expectations! We hope to be of service to you again in the future. Best wishes, A.Lovin

10/10 - 훌륭해요

Mathew

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함
답변 제공: NN 님, 2023년 7월 17일
Dear Matthew,Thank you for your stay ay our hotel and thank you so much for your high rating! We hope to be of service to you again in the future. Best wishes, A.Lovin

10/10 - 훌륭해요

Israel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Highly recommended
Excellent hotel with nice amenities and great location
2023년 5월에 3박 숙박함
답변 제공: NN 님, 2023년 7월 17일
Thank you for your recent stay out our hotel and thank you for taking the time to let us and the community know about our great hospitality!We are thrilled with joy to have provided you with a positive experience and look forward to welcoming you again in the future!Kind regards,A. Lovin

10/10 - 훌륭해요

Peter

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The reception staff were exceedingly helpful. Especially the young man who helped us with alternate travel arrangements when the rail line was closed for maintenance and our train cancelled. Thank you!
2023년 5월에 3박 숙박함
답변 제공: NN 님, 2023년 5월 21일
Dear Peter,Thank you for your recent stay with us and thank you for letting us know how we did!We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Alexander Pope Hotel! We hope to be of service to you again in the future. Best wishes, A.Lovin

10/10 - 훌륭해요

brian 님, mill valley

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great hotel Stay every May
2023년 5월에 2박 숙박함
답변 제공: NN 님, 2023년 5월 21일
Dear Brian,Thank you for your recent stay with us!We are so pleased you enjoyed your visit to Alexander Pope Hotel! We hope to be of service to you again in the future. Best wishes, A. Lovin

10/10 - 훌륭해요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함
답변 제공: NN 님, 2023년 5월 21일
Dear Mark,Thank you for your recent stay at our hotel and thank you so much for your high rating! We hope to be of service to you again in the future. Best wishes, A. Lovin

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 객실의 편안함
2023년 4월에 3박 숙박함
답변 제공: NN 님, 2023년 5월 6일
Dear Guest,Thank you for your recent stay at our hotel and thank you for your generous rating!We are grateful to you for being our guest and hope to welcome you again in the future!Kind regards,A.Lovin

10/10 - 훌륭해요

Mark

2023년 4월에 8박 숙박함
답변 제공: NN 님, 2023년 5월 6일
Dear Mark,Thank you for your recent stay at our hotel and thank you for the high star rating! We really appreciate your support and hope to be of service to you again in the future!Kind regards,A.Lovin

10/10 - 훌륭해요

Mark

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel , good staff , food very good , comfy beds
2023년 3월에 2박 숙박함
답변 제공: NN 님, 2023년 4월 1일
Dear Mark,Thank you for your recent stay at The Alexander Pope Hotel and thank you for your wonderful review!We are delighted to have provided you with a positive experience, we will certainly keep up with the good work to maintain great standards!We hope to welcome you again in the future!Best wishes,A.Lovin

6/10 - 괜찮아요

Craig

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great amenities but disappointed with allocated rm
Was a bit annoyed at being allocated a downstairs room right next to reception and bar. Very noisy . Also paid for balcony view - the view was the back of a works van up against the balcony Really not what hotels.com had advertised
2023년 3월에 2박 숙박함
답변 제공: NN 님, 2023년 3월 31일
Dear Craig,Thank you for your recent stay at our hotel and thank you for your feedback!We regret to hear that your experience with us was not up to your expectations. When you are planning to stay at our hotel next please send us a message with your requests and we will try our possible best to accommodate your preferences.We hope to be of service again in the future!Kind regards,A.Lovin

8/10 - 좋아요

Nicholas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Generally very nice
2023년 3월에 2박 숙박함
답변 제공: NN 님, 2023년 3월 31일
Dear Nicholas,Thank you for your recent stay at our hotel and thank you for your feedback!We are delighted to have provided you with a positive experience and hope to be of service again in the future!Kind regards,A.Lovin