야외 수영장, 수영장 파라솔, 일광욕 의자

포인테 에스테로 비치 리조트 여행 후기

2 out of 5
포인테 에스테로 비치 리조트
6640 Estero Blvd, Fort Myers Beach, FL

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 1000개 이용 후기 중 652개" "
평점 8 - 좋아요. 1000개 이용 후기 중 280개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 47개" "
평점 4 - 별로예요. 1000개 이용 후기 중 15개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 6개" "

9.2/10

청결 상태

9.0/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

8/10 - 좋아요

Kallesta

2022년 9월에 2박 숙박함

10/10 - 훌륭해요

Terri Ann

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The 2bd beachfront condo was exactly as described. The layout was perfect and the views were amazing. Thoroughly enjoyed the screened in balconies The only thing that would have made it better is if 2 chairs and an umbrella were included in the price and not rentals from a separate company. But otherwise we were just extremely happy and will definitely stay here again.
2022년 9월에 4박 숙박함

8/10 - 좋아요

Dennis Wayne

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Layout of the property is very good and quiet. We were there over a holiday weekend and there was plenty of space for everyone. The shade around the pool was awesome when you needed a break from the sun. Dining was close by and had a good selection of what your looking for. Only thing we didn’t like …..the common areas (hallways) are not air conditioned.
2022년 9월에 4박 숙박함
답변 제공: Brian Schomacker 님, 2022년 9월 9일
Hello Dennis – We sure do have a quiet, south Fort Myers Beach location with plenty of room for guests to space out. The tropical pool is one of the most popular spots at our property and we’re glad you enjoyed it so much! Thank you for taking the time to share both your compliments and comments and we look forward to seeing you the next time you visit the area!Best Regards,Brian Schomacker – General Manager

10/10 - 훌륭해요

Natasha

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beauty beach
2022년 9월에 3박 숙박함
답변 제공: Brian Schomacker 님, 2022년 9월 7일
Hello Natasha - We appreciate the positive feedback and the 5-star review! We would be honored to see you again in the future.Sincerely,Brian Schomacker – General Manager

10/10 - 훌륭해요

Ammon Lionel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We were very pleased with our stay at Pointe Estero. The property was very clean and the rooms were big and spacious. A nice kitchen with plenty of utensils and cookware. The balcony is amazing. The view of the beach and ocean was wonderful. Will definitely be staying here again.
2022년 8월에 5박 숙박함
답변 제공: Brian Schomacker 님, 2022년 9월 6일
Hello Ammon - It's wonderful to learn that our resort cleanliness, amenities, and accommodations all met your expectations for an enjoyable stay in Fort Myers Beach! Aren't the balcony views beautiful? It is such a compliment to hear that you plan to return to our property. We will look forward to seeing you then!Best Regards,Brian Schomacker – General Manager

10/10 - 훌륭해요

Kamil

2022년 8월에 5박 숙박함

10/10 - 훌륭해요

Jennifer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful property
2022년 8월에 7박 숙박함
답변 제공: Brian Schomacker 님, 2022년 8월 29일
Hello Jennifer – Thanks for taking the time to share your 5/5 rating and kind words about Pointe Estero Beach Resort! Please come and see us again the next time you are planning a stay in Fort Myers Beach.Sincerely,Brian Schomacker – General Manager

10/10 - 훌륭해요

linett

2022년 8월에 3박 숙박함

10/10 - 훌륭해요

Aroldo

아이를 동반한 가족 여행, 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Best hotel in stero
2022년 8월에 2박 숙박함
답변 제공: Brian Schomacker 님, 2022년 8월 8일
Hello Aroldo – What a compliment to hear that you consider us the best place to stay in Fort Myers Beach! We certainly couldn’t ask for a review much better than that, and we thank you for taking the time to share. We will look forward to seeing you again soon! Best Regards, Brian Schomacker – General Manager

10/10 - 훌륭해요

Spiro

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was in good condition. The lobby could have been cleaner but it was right off the pool which caused it to constantly have wet floors.
2022년 8월에 4박 숙박함
답변 제공: Brian Schomacker 님, 2022년 8월 8일
Hello Spiro – We appreciate the 5/5 rating as well as your compliments and comments! Thank you for taking the time to share and for choosing Pointe Estero Beach Resort for your stay in the area. Sincerely, Brian Schomacker – General Manager

6/10 - 괜찮아요

Dahlia

가족 여행
좋아요: 직원 및 서비스
Our stay here was ok. These were our issues: 1) The apartment smelled of grease/fried food. The smell never left the apartment. The appliances (stove & microwave) appear to be very dated; perhaps the smell is trapped in the vent. 2) The nonstick skillets should be tossed in the trash, as the material is scratched and peeling. Not suitable for your guests. We had to go to Publix to purchase a skillet for our breakfast. 3) The patio furniture could do with extensive cleaning or perhaps replaced. 4) No restaurant on the property or nearby. 5) The beach here was not very enjoyable. Too much seaweed in the water and the sand was actually dirty (brown stuff). We decided to go to Sanibel Island's beaches instead as they were much cleaner. *On a brighter note, the rooms were of decent size and the wifi was very good.
2022년 7월에 4박 숙박함
답변 제공: Brian Schomacker 님, 2022년 8월 8일
Hello Dahlia – Thank you for taking the time to share your feedback and we’re disappointed to see that your experience wasn’t the best it could be. Your comments regarding your suite have been noted and will be shared with our team. Our property does not have a restaurant as we offer vacation rental accommodations; however, there are several dining options within walking distance that our guests enjoy. Guest satisfaction is a top priority to our team and we value your comments. Sincerely, Brian Schomacker – General Manager

10/10 - 훌륭해요

carlos

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 8월에 3박 숙박함
답변 제공: Brian Schomacker 님, 2022년 8월 8일
Hello Carlos – We are grateful for the 10/10 rating and delighted to see that you enjoyed your time at Pointe Estero Beach Resort! Thank you for taking the time to share and it would be our pleasure to serve you as our guest in the future. Best Regards, Brian Schomacker – General Manager

8/10 - 좋아요

julie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely place
Lovely place and great condos with a nice view to the ocean
2022년 7월에 5박 숙박함
답변 제공: Brian Schomacker 님, 2022년 8월 3일
Hello Julie – It’s great to see that you enjoyed the beautiful views that Pointe Estero Beach Resort offers! We’re delighted that you had a positive experience and welcome you back to visit again soon. Sincerely, Brian Schomacker – General Manager

8/10 - 좋아요

yaniv

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I recommend
Excellent service! The hotel is old and smells like mold a little. They sprayed the rooms, it helped a little. There's everything you might need, but no attractions. The beach is huge and amazing. No waves! 30 dollars for 2 chairs and a beach umbrella per day, until 5:00 pm. Now stores, someone is passing with a big cooler of ice-creams. **Nothing much to do in the area, we went to eat ice-cream at night. The hotel is quiet, relaxing. Very nice bbq area next to the pool, you can rent the room next to it, with a big kitchen and a/c(don't know the price). No one bothers you, you just enjoy your vacation. I do recommend! I won't go back because it's enough to be there once.
2022년 7월에 2박 숙박함
답변 제공: Brian Schomacker 님, 2022년 7월 27일
Hello Yaniv – It is our goal to deliver genuine service to each and every guest that we welcome to our property and it’s great to hear that is exactly what you received! We sure do have everything needed for a home away from home beach vacation with our quieter south Fort Myers Beach location. Thank you for taking the time to share both your comments and compliments – they will be shared with our team! Best Regards, Brian Schomacker – General Manager

8/10 - 좋아요

Cybelle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The only thing that bothered us was the smell of the hallway on 4th floor. The smell i supposed was from the trash chute. The rest of the stay was great except when we waited for elevator. Please fix!!
2022년 7월에 3박 숙박함
답변 제공: Brian Schomacker 님, 2022년 7월 25일
Hello Cybelle - We appreciate you taking the time to share both your comments and compliments - please know they will be shared with our team. Thank you for choosing Pointe Estero Beach Resort for your stay in the area! Best Regards, Brian Schomacker – General Manager

10/10 - 훌륭해요

Jesus

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excelente
2022년 7월에 4박 숙박함
답변 제공: Brian Schomacker 님, 2022년 7월 8일
Hello Jesus – Thanks for sharing about your 10/10 resort experience and for choosing Pointe Estero Beach Resort for your stay in the area! Please come and see us again soon. Sincerely, Brian Schomacker – General Manager

10/10 - 훌륭해요

Michelle Marie

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was the second time we have stayed at this resort. We absolutely love it! Nice, quiet area which was perfect for our family. It’s safe and clean. Very friendly staff. We will definitely be back!
2022년 6월에 5박 숙박함
답변 제공: Brian Schomacker 님, 2022년 7월 1일
Hello Michelle - We surely are grateful for your repeat business and glad to hear that your second visit was just as enjoyable as your first! Thank you for taking the time to share your review and it we will look forward to seeing you on your next trip to Pointe Estero Beach Resort! Sincerely, Brian Schomacker – General Manager

10/10 - 훌륭해요

MARIA

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We enjoyed our stay.
2022년 6월에 2박 숙박함
답변 제공: Brian Schomacker 님, 2022년 6월 23일
Hello Maria – Thanks for the 5/5 rating! Glad to hear that you had a great stay at Pointe Estero Beach Resort. Please come see us again soon! Best Regards, Brian Schomacker – General Manager

6/10 - 괜찮아요

Andrea

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The resort lost power in the middle of the night due to the weather. The generator never kicked on. Was scorchingly hot. Ceiling was leaking. Very disappointing. Very expensive resort.
2022년 5월에 7박 숙박함
답변 제공: Brian Schomacker 님, 2022년 6월 10일
Hello Andrea – Please accept our apologies for the experience you had and if our efforts to make it right were not satisfactory. During your stay, our area was under a Tropical Storm Warning and notices were posted around the property to communicate this. We did in fact experience these types of weather conditions and a nearby transformer lost power causing our property to also lose power during the overnight through the early morning hours. A backup generator is in place; however, our team is continuing to research why it experienced issues during this weather event. Guest satisfaction is so important to our team, and it is a priority for us to continue to improve for the future. Thank you for taking the time to share your feedback. Sincerely, Brian Schomacker – General Manager

8/10 - 좋아요

Christopher

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was nice ice machine on more then one floor and room cleaning would have been nice. Room cleaning was as advertised but not in season I was a week to early I suppose.
2022년 5월에 7박 숙박함
답변 제공: Brian Schomacker 님, 2022년 6월 13일
Hello Christopher – It’s great to see your 4/5 rating and that you had a great time! We do appreciate your suggestions for improvement as we are always working to deliver the best possible guest experience. Thank you for taking the time to share and we look forward to seeing you again soon! Best Regards, Brian Schomacker – General Manager

10/10 - 훌륭해요

Joy Margaret

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed in 504 and it was beautiful. The views of the ocean from the TWO large, screened in balconies were fantastic. The beds were comfy and the property was quiet.
2022년 5월에 4박 숙박함
답변 제공: Brian Schomacker 님, 2022년 6월 13일
Hello Joy – The views from our suites are beautiful, aren’t they? We appreciate the 5/5 rating and look forward to serving you as our guest on a future visit. Sincerely, Brian Schomacker – General Manager

10/10 - 훌륭해요

Mark

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing location on the most beautiful beach in Fort Myers. The condo unit was beautiful and nicely laid out with enough space for the entire family.
2022년 5월에 4박 숙박함
답변 제공: Brian Schomacker 님, 2022년 6월 13일
Hello Mark – Thank you for choosing Pointe Estero Beach Resort for your family vacation! It’s fantastic that our resort location and accommodations met your expectations for an enjoyable time. We appreciate the review and would be honored to welcome you back again soon! Best Regards, Brian Schomacker – General Manager

8/10 - 좋아요

Sonia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The condo itself was great. Nice size and very clean. Great view of the ocean too. The entrance and the hallways had a bad smell like garbage. It was very humid the week we were there but in any event it did smell. We hoped there would be a restaurant there but we went to the one a few doors down. Over all we were pleased.
2022년 5월에 5박 숙박함
답변 제공: Brian Schomacker 님, 2022년 6월 13일
Hello Sonia – Thank you for the 4/5 rating! While we are glad to hear that overall you enjoyed our property and your time with us, please accept our apologies for any unpleasant scents you may have encountered. Guest satisfaction is a top priority for us and your comments have been shared with our team! Sincerely, Brian Schomacker – General Manager

10/10 - 훌륭해요

Daniel Robert

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Best staff service ever! Great location. Perfect beach and pool. Can’t say enough.
2022년 5월에 6박 숙박함
답변 제공: Brian Schomacker 님, 2022년 6월 13일
Hello Daniel – What a compliment to hear that you consider our staff to be the best ever! We surely can’t ask for a review much better than that. Thank you for taking the time to share we look forward to welcoming you back again in the future. Best Regards, Brian Schomacker – General Manager

8/10 - 좋아요

Robert Scott

2022년 5월에 5박 숙박함

10/10 - 훌륭해요

SHARON 님, CICERO

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 5월에 3박 숙박함

10/10 - 훌륭해요

Nadean

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly, accommadating staff. Nice property and location.
2022년 5월에 4박 숙박함
답변 제공: Brian Schomacker 님, 2022년 6월 10일
Hello Nadean – We appreciate the 5/5/ rating! It’s great to hear that our team and property met your expectations for an enjoyable stay. Please come see us again soon! Sincerely, Brian Schomacker – General Manager

10/10 - 훌륭해요

Paul A

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful view of the Gulf, very comfortable furnishings. Multiple balconies, good size rooms. Very quiet. Only slight negative is the very large master shower has a waterfall head only. Not enough water pressure to be effective, but the other bathroom tub/shower works fine. Will definitely return.
2022년 5월에 4박 숙박함
답변 제공: Brian Schomacker 님, 2022년 6월 10일
Hello Paul – It’s great to hear that you enjoyed both the comfort and beauty of our property! Thank you for taking the time to share your compliments and comments as guest satisfaction is a top priority for our team. It would be our pleasure to welcome you back in the future! Best Regards, Brian Schomacker – General Manager

10/10 - 훌륭해요

Philip

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We just love it here! Perfect location for us.
2022년 4월에 7박 숙박함
답변 제공: Brian Schomacker 님, 2022년 5월 9일
Hello Phillip – It’s a joy to hear that Pointe Estero Beach Resort is such a great fit for you! Thanks for sharing your 5/5 rating and for choosing us for your stays in Fort Myers Beach. We will look forward to welcoming you back in the future! Best Regards, Brian Schomacker – General Manager

10/10 - 훌륭해요

Darin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Penny at the front desk was amazing!!!! It looked just like the photos!!!! Only negative is location was about 3-4 miles from most of the restaurant and bars
2022년 4월에 4박 숙박함
답변 제공: Brian Schomacker 님, 2022년 5월 6일
Hello Darin – We sure are grateful for your kind words about our property and team! Penny is an asset to our team and we will be sure to pass your compliments on to her. Thanks for sharing your review and we look forward to seeing you again the next time you are in the area. Best Regards, Brian Schomacker – General Manager

10/10 - 훌륭해요

James

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff. Coffee bar every morning. Clean condo and resort.
2022년 5월에 2박 숙박함
답변 제공: Brian Schomacker 님, 2022년 5월 6일
Hello James – Thanks for taking the time to share your positive feedback! It’s fantastic to learn that our resort team, cleanliness, and location all met your expectations for a great stay in Fort Myers Beach! It would be our pleasure to have you back as our guest again soon. Sincerely, Brian Schomacker – General Manager

10/10 - 훌륭해요

Keith

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and great views of the gulf and Sanibel Island
2022년 4월에 6박 숙박함
답변 제공: Brian Schomacker 님, 2022년 5월 2일
Hello Keith – Glad to hear that our beautiful views and resort cleanliness met your expectations for an enjoyable stay! Thank you for taking the time to share your review and we welcome you back to Pointe Estero Beach Resort soon! Best Regards, Brian Schomacker – General Manager

10/10 - 훌륭해요

Kevin

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 4월에 5박 숙박함

10/10 - 훌륭해요

Melanie A

2022년 4월에 5박 숙박함

10/10 - 훌륭해요

Marcus

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Right on the beautiful beach
2022년 1월에 3박 숙박함
답변 제공: Brian Schomacker 님, 2022년 1월 25일
Hello Marcus - We're really glad that you had a positive experience and enjoyed our great location! Thanks for reviewing and we look forward to seeing you again soon. Sincerely, Brian Schomacker – General Manager

6/10 - 괜찮아요

Jessica

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The property and room was nice; however, not very sound proof. We were kept awake at night listening to the people above us slide their chairs on the tile and walking back and forth. They were very loud. Also our main TV had a line down the middle and the other TV kept freezing. I feel like for what we paid the TVs should have worked and the rooms quieter.
2021년 12월에 5박 숙박함
답변 제공: Brian Schomacker 님, 2021년 12월 29일
Hello Jessica – Thanks for taking the time to review us. Your feedback is appreciated and it’s important for us to know how we can better serve our customers. Your comments have been shared with our team and we thank you for choosing Pointe Estero for your stay in Fort Myers Beach. Best Regards, Brian Schomacker – General Manager

10/10 - 훌륭해요

Karen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean room-one room had king bed and other room had 2 twin beds-I wish the other room had two full side beds but that wasn't a big deal. kitchen.washer dryer.easy walk to beach. nice pool & hot tub.easy to get to from airport.good restuarants around. Quiet & relaxing which is what we wanted!! the satellite TV was not working-it was raining-said you could rent DVD's but no DVD player-again-not a big deal-went to a cute local movie theatre & that was fun. would def go back!! :)
2021년 12월에 4박 숙박함
답변 제공: Brian Schomacker 님, 2021년 12월 20일
Hello Karen – We are very appreciative of your review and both your compliments and comments! We’re thrilled to hear that our property and your stay met your expectations and we would be honored to have the opportunity to welcome you back to Pointe Estero Beach Resort soon! Sincerely, Brian Schomacker – General Manager

10/10 - 훌륭해요

Douglas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Place is amazing. Good stay.
2021년 12월에 4박 숙박함
답변 제공: Brian Schomacker 님, 2021년 12월 13일
Hello Douglas – What a compliment to hear that you consider Pointe Estero to be amazing! Glad to hear your experience was enjoyable. Please come stay again soon! Sincerely, Brian Schomacker – General Manager

10/10 - 훌륭해요

William

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We were only looking for a hotel room but received a 2 bedroom 2 bath apartment with kitchen, dining room and a huge balcony with Gulf view on the 14th floor for the same price. The beach was extemely wide. The pool was nice too. Several restaurants with a range of prices were within a 5-10 minute walk.
2021년 12월에 4박 숙박함
답변 제공: Brian Schomacker 님, 2021년 12월 10일
Hello William – We are delighted that we exceeded your expectations and that you had a great time at our property. We do have a convenient south Fort Myers Beach location that sounds like it was the perfect fit for your stay. Thanks for your review and it would be our pleasure to welcome you back again in the future! Best Regards, Brian Schomacker – General Manager

10/10 - 훌륭해요

christine

단체 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay. Beautiful property. Great staff. I will be back!
2021년 11월에 6박 숙박함
답변 제공: Brian Schomacker 님, 2021년 11월 10일
Hello Christine – We appreciate the kind words and we are very happy to hear that our property and team met your expectations! Thanks for your 5/5 rating and it would be our pleasure to welcome you back to our property again soon. Sincerely, Brian Schomacker – General Manager

6/10 - 괜찮아요

KAREN 님, Louisville

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
This is either 9th or 10th time to Pointe Estero and we love its' location and views. Not sure we will return for those dollars. This unit was very run down, unlike any other time we stayed: Washer was broken Shower faucet in hall bath was about to fall off and very hard to get it to stop dripping. piece of cabinet in from of kitchen sink was falling off and had be previously taped. took over 7 minutes to get hot water after faucets were turned on.
2021년 10월에 6박 숙박함
답변 제공: Brian Schomacker 님, 2021년 11월 8일
Hello Karen – Thanks for reviewing us. We are extremely grateful for your repeat business over the years and disappointed to hear that this visit fell below your expectations. Please know that we are in the process of repairing an unscheduled issue effecting the water temperature and we appreciate your comments on the condition of your suite. Your feedback has been shared with our team as we continuously work to deliver the best possible experience to our guests. Best Regards, Brian Schomacker – General Manager

8/10 - 좋아요

Philip

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was nice for what we used it for
2021년 10월에 9박 숙박함
답변 제공: Brian Schomacker 님, 2021년 11월 1일
Hello Philip – Thanks for sharing your 4/5 rating. We are happy that you had an enjoyable stay at our property and invite you back to stay again the next time you are in the area. Sincerely, Brian Schomacker – General Manager

8/10 - 좋아요

Dale

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Pros = Great beach! Rooms were very nice. Pretty grounds. Cons = no restaurant or bar on premise. Neutral = Parts of the room were sleak and modern (eg the shower was amazing!) while they had the cheapest light fixtures and damaged mirror in the same bathroom.
2021년 10월에 7박 숙박함
답변 제공: Brian Schomacker 님, 2021년 10월 22일
Hello Dale – Thanks for taking the time to share your compliments and comments about Pointe Estero Beach Resort! We are glad that you enjoyed our property and suites and we greatly appreciate the feedback as guest satisfaction is so important to us. Please come and see us again the next time you are in Fort Myers Beach! Sincerely, Brian Schomacker – General Manager

10/10 - 훌륭해요

Natasha

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Eddie at the front desk was so nice and accommodating. He told us all the local restaurants and where to go, was always smiling and had a great attitude!! The free bikes to use were such a plus here, we did didn’t have a car and walking to places was pretty far, but with the bikes it made it nice!! Our room was clean and nice, would definitely stay here again!
2021년 10월에 3박 숙박함
답변 제공: Brian Schomacker 님, 2021년 10월 18일
Hello Natasha – Eddie is certainly an asset to our team and we are happy that he had such a positive impact on your stay! It sounds like our property and amenities were the perfect for your trip to Fort Myers Beach. Thank you for sharing your compliments and we would be honored to welcome you back again as our guest in the future! Best Regards, Brian Schomacker – General Manager

10/10 - 훌륭해요

Paul

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was to our liking
2021년 9월에 6박 숙박함
답변 제공: Brian Schomacker 님, 2021년 10월 18일
Hello Paul – We appreciate the 5/5 rating and are very happy that you enjoyed everything about your stay. Thanks for choosing Pointe Estero while in Fort Myers Beach! Sincerely, Brian Schomacker – General Manager

10/10 - 훌륭해요

JULIE E

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property is amazing. Great rooms. Great staff. Long walk to the water because of a very Long Beach. Swimming pool was relaxing. Highly recommend and looking forward to going back.
2021년 10월에 3박 숙박함
답변 제공: Brian Schomacker 님, 2021년 10월 18일
Hello Julie – Thanks for taking time to provide your highest recommendation! It sounds like everything about our property met your expectations and we are delighted that you had an amazing time. We will look forward to welcoming you back on your next visit. Best Regards, Brian Schomacker – General Manager

10/10 - 훌륭해요

JILL 님, BEAVERCREEK

2021년 9월에 5박 숙박함

10/10 - 훌륭해요

Anthony

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was amazing! Eddie at the front desk is the man. Someone should be looking to promote him. Hes on top of everything and his customer service is incredible. We would come back in a heartbeat and will definitely recommend to all! Thank you for an amazing vacation!
2021년 9월에 5박 숙박함
답변 제공: Brian Schomacker 님, 2021년 9월 30일
Hello Anthony – We certainly appreciate your kind words about Eddie and your stay at Pointe Estero! Thank you for taking the time to share your rating of our property and it would be our pleasure to serve you as our guest again on a future visit. Best Regards, Brian Schomacker – General Manager

10/10 - 훌륭해요

DAYANIS

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The way
2021년 9월에 4박 숙박함
답변 제공: Brian Schomacker 님, 2021년 9월 29일
Hello Dayanis - Thank you for taking a moment to rate us a 5/5! We are glad that you had an enjoyable stay and thank you for choosing Pointe Estero while visiting Fort Myers Beach. Sincerely, Brian Schomacker – General Manager

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beach Stay
The room, pool, and beach access was great. The floors must have been kind of dirty because my one year old had very dirty knees and feet from crawling around the room. Also, at night we heard a loud thumping noise which woke up my kids one of the nights we were there.
2021년 9월에 3박 숙박함
답변 제공: Brian Schomacker 님, 2021년 9월 20일
Hello Guest – We are so glad to hear that our suites and outdoor amenities met your expectations for an enjoyable beach stay! We hope that your cleanliness concerns were brought to the attention of our team during your stay so that we could work to make it right for you. Thank you for sharing your review as guest satisfaction is so important to us! Best Regards, Brian Schomacker – General Manager