스튜디오 스위트, 킹사이즈침대 1개, 금연 | 필로우탑 침대, 책상, 암막 커튼, 다리미/다리미판

라 퀸타 인 & 스위트 바이 윈덤 탬파 브랜던 웨스트 여행 후기

2.5 out of 5

이용 후기

5.8
평점 10 - 훌륭해요. 1002개 이용 후기 중 197개" "
평점 8 - 좋아요. 1002개 이용 후기 중 201개" "
평점 6 - 괜찮아요. 1002개 이용 후기 중 170개" "
평점 4 - 별로예요. 1002개 이용 후기 중 151개" "
평점 2 - 너무 별로예요. 1002개 이용 후기 중 283개" "

5.8/10

청결 상태

7.0/10

직원 및 서비스

5.4/10

편의 시설/서비스

5.4/10

숙박 시설 상태 및 시설

5.8/10

친환경

이용 후기

6/10 - 괜찮아요

Daisy

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The reception area is in need of some updating. Looks old and dirty. Same for the dining room. Room was clean but had some odor from cleaning products.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 10일
Hello Daisy,We appreciate your feedback on the reception and dining areas. We have noted your comments and will share them with the relevant teams for further improvement. Ensuring a comfortable stay for all our guests is our top priority, and we will address these points accordingly.

10/10 - 훌륭해요

Sonia Ramona

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Just a few cosmetic things but overall a nice and safe stay
2024년 4월에 3박 숙박함
답변 제공: Manager 님, 2024년 5월 4일
Hello Sonia Ramona,We appreciate your feedback and are glad to hear you had a safe stay with us. Your comments will be shared with our team for further improvement. Thank you for choosing our hotel, and we hope to welcome you back in the future.

4/10 - 별로예요

steven

출장 여행, 가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed 2 nights, after the 1st night. Asked front desk for tv remote no volume.Left for entire day came back with the tv blaring (evidently all day) and room not cleaned.
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 5월 1일
Hello steven, We are sorry to hear about your experience and apologize for any inconvenience caused during your stay. Your feedback is important to us, and we will address this issue with the appropriate team members to ensure it is resolved. Thank you for bringing this to our attention.

10/10 - 훌륭해요

Luis

Good
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 25일
Hello Luis,We appreciate you taking the time to share your feedback with us. Guest satisfaction is our top priority, and we will share your comments with our team for review. Should you have any further concerns, please feel free to contact our management team directly. Thank you for choosing to stay with us.

8/10 - 좋아요

Ryan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Easy parking, staff always around, and good Location.
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 23일
Hello Ryan, We're pleased to hear you enjoyed our convenient parking, attentive staff, and prime location. Your feedback is valued, and we hope to welcome you back for another great stay. Thank you for choosing our hotel.

10/10 - 훌륭해요

Karissa

2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 5월 4일
Hello Karissa,We are delighted to hear that you had a wonderful experience during your stay with us. We look forward to welcoming you back soon for another fantastic stay!

6/10 - 괜찮아요

Carolyn 님, Boynton Beach

단체 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The staff was VERY nice and helpful. TV was new so there were some issues that needed to be worked out. Staff was awsome with this. The a/c wasn’t the best. Room was humid and when we got to our destination our cloths were wet from the humidity. Pet fee was a little steep. $25/dog per night. At our next place there was only a $25 fee for both dogs for our entire stay.
2024년 4월에 3박 숙박함
답변 제공: Manager 님, 2024년 4월 12일
Hello Carolyn, We appreciate your kind words regarding our staff's helpfulness. We have noted your feedback on the TV and AC in the room for future improvements. Please feel free to reach out to our management for further discussion regarding the pet fee structure. Thank you for taking the time to share your experience with us.

10/10 - 훌륭해요

Jessica

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I really like it, it's easy to check and there are many Serca stores.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 9일
Hello Jessica,We are pleased to hear that you found our check-in process easy and enjoyed the convenience of having Serca stores nearby. Thank you for sharing your positive experience with us. Your feedback is truly appreciated and we will share this with our staff members. Waiting to serve you again!

10/10 - 훌륭해요

Jamal

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was excellent
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 5일
Hello Jamal,We are thrilled to hear that you had an excellent experience during your stay with us. Thank you for taking the time to share your positive feedback. Our team works hard to ensure all our guests have a wonderful stay and we are pleased to have met your expectations. If you have any future travel plans, we hope to welcome you back again soon.

2/10 - 너무 별로예요

JESSICALYN

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
First impression pulling up to the hotel was, sketchy. Greeted with a stench of dampness. Front desk was the 2nd poor impression. My stay was paid for and I was asked for a credit card, which I understand is normal, but the communication was poor as I was thinking I was being charged again and had to ask again if they saw my paid reservation. He was cold and unfriendly. Nothing was mentioned about wifi or the "pool". The room was on the 1st floor right next to "housekeeping" laundry room. Unsightly and lots of foot traffic. Upon room entry, it wasn't horrible but definitely not worth the $179 being charged per night. The floors were lifting and multiple times I tripped because of this. Noise is an understatement. Congregations of people hanging out in the hall at all hours with zero regard for other guests. no rugs = tremendous noise from above. The police were there several times and the last straw was a fire alarm going off. I paid for 3 nights and left at 1am on my second day as I felt unsafe in this environment. Front desk girl was NASTY and and unhelpful. When I called to discuss getting a refund for the 3rd night, i was met with total disregard for the events and condition of the stay. As a long standing Expedia customer who has stayed all over the world, this hotel is the WORST I have ever experienced. I was able to get $77 back (from Expedia not the hotel) of the $390.99 I paid and honestly, I deserved all $390.99 as this hotel is poorly represented on Expedia.
2024년 3월에 3박 숙박함
답변 제공: Manager 님, 2024년 4월 4일
Hello JESSICALYN, We are sorry to hear that your stay did not meet your expectations. Providing a pleasant experience for our guests is our priority, and we value your feedback. For any further assistance or feedback, please feel free to reach out to our hotel management. We appreciate your understanding and will strive to improve based on your comments.

8/10 - 좋아요

Ducarmel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Front desk was super helpful and assisted my guess and I. Her professionalism helped my bridesmaid and I make it ti the wedding on time
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello Ducarmel,We are delighted to hear that our front desk team provided excellent service to ensure you made it to the wedding on time. Your feedback is greatly appreciated, and we look forward to hosting you again in the future!

6/10 - 괜찮아요

John

A decent value. An older building that is pretty well maintained. When they mention Breakfast on Weekdays is from 6-9am. They mean it! Even the Coffee is pulled at 9:02am. Older, loud air conditioning in the room.
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello John, We appreciate your feedback on your recent stay with us. It's great to hear you found value in our well-maintained older building. Your observations on breakfast timing and room amenities are duly noted for future improvements. Thank you for choosing our hotel, and we hope to welcome you back in the future.

10/10 - 훌륭해요

Jessica

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Muy bonito limpio y comodo.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello Jessica,Nos alegra saber que haya disfrutado de nuestras instalaciones limpias y cómodas durante su estadía. Si tiene alguna otra consulta o comentario, no dude en ponerse en contacto con nosotros directamente. ¡Esperamos darle la bienvenida de nuevo en el futuro!

6/10 - 괜찮아요

Danette

가족 여행
좋아요: 청결 상태, 직원 및 서비스
First night here & it's quiet. Parking gets a little full but parking was ok. The hotel is dated but clean & quiet & the rooms are inside instead of outside & I always like that. Besides just being an older bldg, it's ok. Price is a bit high for it to be an older hotel but yet it's still cheaper than some of the other hotels in the area. Convenience is wonderful. 5 mins from Brandon Mall where there are plenty of places to dine & do a little shopping.
답변 제공: Manager 님, 2024년 3월 22일
Hello Danette,We're delighted to hear you found our hotel clean, quiet, and conveniently located near the Brandon Mall for dining and shopping options. Our commitment to providing a peaceful stay with interior room access is reflected in your experience. Your feedback on parking and pricing are duly noted as we strive to enhance our guests' experiences. Thank you for choosing our hotel for your stay!

8/10 - 좋아요

Lizy

Very clean and helpful staff
2024년 3월에 3박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Lizy,We appreciate your feedback on our clean facilities and helpful team. Should you have any further comments or concerns, please feel free to contact our management team directly.

10/10 - 훌륭해요

Gunashwer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Rooms and hallways were clean also they complementary were good
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 20일
Hello Gunashwer,We are pleased to hear that you found our rooms and hallways clean, and that you enjoyed the complimentary amenities provided during your stay. Your feedback is valuable to us, and we appreciate you taking the time to share your experience with us. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

10/10 - 훌륭해요

Alejandro Crisostomo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Location
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 16일
Hello Alejandro Crisostomo,We appreciate your feedback on our hotel's location. We strive to offer convenient and accessible accommodations to all our guests. If you have any further comments or suggestions regarding your stay, please feel free to contact our management team directly.

8/10 - 좋아요

Amy 님, Tampa

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Its was decent nothing special. Rooms ẁere clean, breakfast was meh, no secure wifi. Thus location is near alot of restaurants and the mall/shopping center is about 10 minutes aways.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 14일
Hello Amy, Thank you for sharing your feedback with us. We're glad to hear you found our rooms clean and enjoyed the convenient location near restaurants and shopping areas. Your comments regarding breakfast and wifi will be shared with our team for review. We appreciate your insights to help us improve our services for future guests.

8/10 - 좋아요

nicole

좋아요: 청결 상태, 직원 및 서비스
Very clean and friendly service. Bed wasn’t as comfortable but the room was very clean
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 12일
Hello nicole,We are delighted you found our service friendly and our hotel clean. We value your feedback regarding the bed comfort and will share this with our team for future improvements. Your comfort is important to us, and we hope to welcome you back for an even better stay next time.

4/10 - 별로예요

Devawn

2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 24일
Hello Devawn,We're sorry to hear that we didn't meet your expectations during your stay. Please feel free to reach out to us with any specific feedback you have so we can address it accordingly. We value your input and hope to have the opportunity to welcome you back in the future.

2/10 - 너무 별로예요

Jesse

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Cockroaches. And would not refund the day we did NOT even stay there. Left early because the place smelled like a YMCA locker room and… again… cockroach on bathroom counter.
2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 24일
Hello Jesse,We value your feedback and take all concerns seriously. Please reach out to our management team directly to discuss your experience further. Your input is important to us as we constantly strive to improve our guests' satisfaction. Thank you.

4/10 - 별로예요

Sarah

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Property is old and in need of a major update. Parking is poor, outside of building is uninviting, shower in room had a slow drip- all night long, curtains didn’t close all of the way, bathroom door didn’t latch closed. Needs a lot of work. Not worth the money
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 22일
Hello Sarah, We appreciate you sharing your feedback with us. We'll take your comments into consideration for our future enhancements and maintenance. Please feel free to reach out to our management team directly with any further concerns you would like to discuss.

8/10 - 좋아요

Nia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함
답변 제공: Manager 님, 2024년 2월 22일
Hello Nia, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

4/10 - 별로예요

Jayson

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
I was in room 208 for three nights, just so happened 5 room next to me had two pitbulls, 4 kids and the loudest family I've ever heard. I was woke up every morning at 530 because the dogs and the kids were up till 12 being very inconsiderate. I went to the desk to request a new room because it was an inconvenience to say the least. They had no room. The employees were excellent and this by no means was their fault. But to spend the money I did that wasn't acceptable. My phone number is 5186100866 call me to talk about it thanks
2024년 2월에 3박 숙박함
답변 제공: Manager 님, 2024년 2월 19일
Hello Jayson, Thank you for sharing your experience with us. We are sorry to hear about the disturbance caused by neighboring guests and regret any inconvenience it may have caused. Your feedback is valuable to us, and we will address this matter with our team to prevent future occurrences. If you wish to discuss this matter further, please contact us at the provided number. Your input is appreciated as we strive to improve our guests' experiences.

8/10 - 좋아요

Mahesh

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Noise from upper floor and saw crockroch in washroom. Pls have pest control done asap.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 16일
Hello Mahesh,Thank you for bringing your concerns to our attention. We apologize for any inconveniences caused by noise from other guests. Our team always strives to maintain a peaceful environment. We appreciate your feedback regarding pests and will forward it to our maintenance team for immediate attention.

6/10 - 괜찮아요

Derrick

2024년 2월에 4박 숙박함
답변 제공: Manager 님, 2024년 2월 15일
Hello Derrick, Thank you for staying with us. We appreciate your business and hope you had a pleasant stay. If you have any specific feedback or concerns, please feel free to reach out to us directly so we can address them accordingly. We value your thoughts and appreciate the opportunity to improve.

10/10 - 훌륭해요

Willie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay!
Great place to stay…..awesome renovations!
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 14일
Hello Willie,Thank you for your positive feedback! We're thrilled to hear that you enjoyed our recent renovations. We strive to create a comfortable and enjoyable experience for our guests, and we're glad that you had a great stay. We hope to welcome you back again in the future for another wonderful experience.

10/10 - 훌륭해요

Michelle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was excellent.
2024년 2월에 4박 숙박함
답변 제공: Manager 님, 2024년 2월 13일
Hello Michelle,Thank you for your kind words! We're delighted to hear that you had an excellent experience during your stay with us. We strive to provide exceptional service and are thrilled that we met your expectations. Should you have any future travel plans, we hope to welcome you back for another outstanding stay.

2/10 - 너무 별로예요

Patricia

2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Patricia, We strive to offer exceptional experiences and regret to hear your stay didn't meet expectations. Please feel free to reach out to us directly with any concerns you'd like to address. We hope to welcome you back for a more enjoyable visit.

2/10 - 너무 별로예요

Taneisha

2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 3일
Hello Taneisha,We're sorry to hear that your experience did not meet your expectations. Please feel free to reach out to us directly so we can address any concerns you may have. We value your feedback and hope to have the opportunity to welcome you back in the future for an improved stay.

8/10 - 좋아요

Gloria

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
The bed was so comfy, I wish it was my own. Definitely going back again.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 6일
Hello Gloria,Thank you for your positive feedback regarding the comfort of our beds! We're delighted to hear that you had a restful stay. We look forward to welcoming you back in the future for another enjoyable experience.

10/10 - 훌륭해요

Maribel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 3박 숙박함
답변 제공: Manager 님, 2024년 1월 31일
Hello Maribel,Thank you for choosing our hotel for your stay! We're thrilled to hear that you had a wonderful experience with us. If you have any additional feedback or if there's anything else we can do for you in the future, please don't hesitate to let us know. We hope to welcome you back soon!

10/10 - 훌륭해요

Claire

좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and quiet. Some traffic but no worse than anywhere else.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 27일
Hello Claire,Thank you for your feedback! We're thrilled to hear that you found our hotel to be clean and quiet. We understand that traffic can be a common occurrence in certain areas, and we appreciate your understanding. We hope you had a pleasant stay overall and would love to welcome you back in the future.

8/10 - 좋아요

Brian

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
very nice room for the money
2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 27일
Hello Brian,Thank you for your feedback! We're glad to hear that you found our room to be a good value. We strive to provide comfortable accommodations at competitive prices. We appreciate your kind words and hope to welcome you back in the future.

6/10 - 괜찮아요

Darius

2024년 1월에 3박 숙박함
답변 제공: Manager 님, 2024년 1월 25일
Hello Darius, We appreciate you choosing our hotel for your stay. We apologize if there were any aspects of your experience that fell short of your expectations. We kindly encourage you to reach out to us directly with any specific feedback you may have, as we value your input and would like the opportunity to address any concerns. We hope to have another opportunity to welcome you in the future and provide you with an improved experience.

4/10 - 별로예요

Idalina

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
En el cuarto habían cucarachas y salamandras, deberían de fumigar.
2024년 1월에 3박 숙박함
답변 제공: Manager 님, 2024년 1월 23일
Hello Idalina, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

6/10 - 괜찮아요

Boycye

출장 여행
좋아요: 청결 상태, 직원 및 서비스
Property was ok and well run, but is beginning to show its age.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 20일
Hello Boycye,Thank you for your feedback on our property. We appreciate your recognition of our well-run establishment. We understand that some aspects may reflect the property's age, and we continuously strive to maintain and improve our facilities. We value your input and will consider it as we plan for future updates.

8/10 - 좋아요

Anthony

2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 17일
Hello Anthony,Thank you for choosing our hotel for your stay. We appreciate your positive rating and are glad to hear that you had a satisfactory experience with us. If you have any further feedback or suggestions, please feel free to reach out to us directly. We hope to have the pleasure of welcoming you back in the future!

6/10 - 괜찮아요

brenda

2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 3일
Hello brenda,We appreciate you choosing our hotel for your stay. If there was anything that could have made your experience better, please don't hesitate to reach out to us directly. We value your feedback and hope to welcome you back for a more enjoyable stay in the future.

10/10 - 훌륭해요

Eric Daniel

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 16일
Hello Eric Daniel,Thank you for choosing our hotel for your recent stay! We are thrilled to hear that you had a fantastic experience with us. We appreciate your support and hope to welcome you back in the future for another memorable stay.

10/10 - 훌륭해요

Dina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 13일
Hello Dina,We are thrilled to hear that you had a fantastic experience during your stay with us! We always strive to provide exceptional service to our guests and it's wonderful to know that we met your expectations. Should you have any further feedback or any future inquiries, please do not hesitate to reach out to us. We hope to have the pleasure of welcoming you back soon!

10/10 - 훌륭해요

Sheryl A

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were exceptionally friendly. The hotel was very clean and appeared to be in a safe neighborhood. There was a good breakfast selection.
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 8일
Hello Sheryl A,Thank you for taking the time to leave your kind review! We are delighted to hear that you found our staff exceptionally friendly and our hotel clean. It is wonderful to know that you felt safe in our neighborhood and enjoyed our breakfast selection. We appreciate your feedback and hope to welcome you back in the future for another great stay.

10/10 - 훌륭해요

Zantwann

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great experience we didn’t lose any sleep and the staff were very helpful
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 8일
Hello Zantwann,We're thrilled to hear that you had a great experience staying with us! Our team takes pride in providing excellent service and ensuring that our guests have a comfortable stay. We appreciate your kind words and hope to welcome you back in the near future.

2/10 - 너무 별로예요

Dixan

2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 8일
Hello Dixan, We appreciate you taking the time to rate your recent stay at our hotel. We apologize for any inconvenience you may have experienced during your visit. We kindly request you to reach out to us directly to share any specific feedback so we can address any issues you encountered. We hope to have the opportunity to better serve you in the future.

8/10 - 좋아요

Velma

Dining room with more space.
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 31일
Hello Velma,Thank you for providing your feedback regarding the dining room space. We appreciate your input and will take it into consideration for future improvements. If you have any other suggestions or concerns, please don't hesitate to reach out to us. We value your feedback as part of our ongoing efforts to enhance our guests' experience.

10/10 - 훌륭해요

maher

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 30일
Hello maher,We are thrilled to hear that you had a fantastic experience during your stay with us! It was a pleasure to have you as our guest and we are grateful for your patronage. Should you have any further feedback or need assistance in the future, please do not hesitate to reach out to us. Have a wonderful day!

4/10 - 별로예요

Yee

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Low quality hotel
The hotel in general is not very clean. The hallway, elevator, and stairways are dirty and smelly. The room was halfway decent. Breakfast quality is poor.
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 30일
Hello Yee, Thank you for sharing your feedback with us. We apologize for any inconvenience you encountered during your stay. We appreciate your comment about the room and will work on ensuring the cleanliness of the common areas. We take guest satisfaction seriously and will address the breakfast quality with the team. We hope to have the opportunity to welcome you back.

4/10 - 별로예요

Shannon

가족 여행
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 28일
Hello Shannon,We're sorry to hear that your experience fell short of expectations. We value your feedback and would appreciate it if you could reach out to us directly to share any specific concerns you may have had during your stay. We strive to provide exceptional service and would love the opportunity to address any issues you encountered.

10/10 - 훌륭해요

Gafra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 30일
Hello Gafra,Thank you for rating us 5 out of 5! We are delighted to hear that you had a great experience during your stay. We look forward to welcoming you back in the future.

10/10 - 훌륭해요

Maria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 30일
Hello Maria,Thank you for the excellent rating! We are thrilled to hear that you had a wonderful stay at our hotel. If you have any further comments or suggestions, please don't hesitate to reach out to us. We hope to welcome you back for another exceptional experience in the future.