로비

컴포트 인 & 스위트 매리언 I-57 여행 후기

2.5 out of 5
컴포트 인 & 스위트 매리언 I-57
2403 Black Diamond Dr, Marion, IL

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 807개 이용 후기 중 569개" "
평점 8 - 좋아요. 807개 이용 후기 중 180개" "
평점 6 - 괜찮아요. 807개 이용 후기 중 37개" "
평점 4 - 별로예요. 807개 이용 후기 중 8개" "
평점 2 - 너무 별로예요. 807개 이용 후기 중 13개" "

9.4/10

청결 상태

9.4/10

직원 및 서비스

9.2/10

편의 시설/서비스

9.4/10

숙박 시설 상태 및 시설

9.2/10

친환경

이용 후기

10/10 - 훌륭해요

Merrily

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The bed was very comfortable! the facility was clean and my husband enjoyed the free breakfast offerings.
2024년 5월에 2박 숙박함
답변 제공: Breanna 님, 2024년 5월 22일
Hi Merrily,Thank you for taking the time to fill out an online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Comfort Inn & Suites Marion I-57 and the services we provide for each and every guest. We are so glad you enjoyed your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in town.Kind regards,

8/10 - 좋아요

Laura

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was great. Breakfast was good, staff was friendly.
2024년 5월에 2박 숙박함
답변 제공: Breanna 님, 2024년 5월 16일
Hi Laura,Thank you for taking the time to complete an online survey regarding your recent stay at Comfort Inn & Suites Marion I-57.Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,

8/10 - 좋아요

Signe

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Breanna 님, 2024년 5월 4일
Hello Signe,Thank you for taking the time to complete an online survey regarding your recent stay at Comfort Inn & Suites Marion I-57. As a guest you are truly valued.Your feedback about your stay is important to us. Rest assured that we use your high rating to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,

10/10 - 훌륭해요

Cherish

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly and clean
2024년 4월에 1박 숙박함
답변 제공: Breanna 님, 2024년 4월 26일
Hi Cherish,Thank you for taking the time to go online and fill out a review regarding your stay at Comfort Inn and Suites I-57. We are pleased to see your high rating and will be sure to share your kind words with our team as it ensures them of the hard work they do. We hope to see you again soon!

10/10 - 훌륭해요

Lisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The Continental breakfast serves real eggs versus the powdered scrambled eggs with water is added. All staff are very friendly.
2024년 4월에 4박 숙박함
답변 제공: Breanna 님, 2024년 4월 23일
Hi Lisa,Thank you for taking the time to go online and fill out a review regarding your stay with our hotel. We appreciate your kind words as it ensures our staff of the hard work that they do. We hope to see you again in the future and give you the same exceptional service.

10/10 - 훌륭해요

Amanda

2024년 3월에 3박 숙박함
답변 제공: Breanna 님, 2024년 4월 19일
Hi Amanda,We appreciate you taking the time to leave such a high rating regarding your stay with our hotel. We hope your stay was exceptional and look forward to seeing you again in the future.

8/10 - 좋아요

Vincent

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Don't like the stool in the same room as the shower and the sink.
2024년 4월에 3박 숙박함
답변 제공: Breanna 님, 2024년 4월 19일
Hi Vincent,Thank you for taking the time to go online and fill out a review regarding your stay. We appreciate your comments and will take them into consideration as we try to make each and every stay expectional for all guest. We hope to see you again in the future.

10/10 - 훌륭해요

Dan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Eclipse priced but emmaculate and convenient.
2024년 4월에 2박 숙박함
답변 제공: Breanna 님, 2024년 4월 12일
Hi Dan,Thank you for taking the time to complete a survey regarding your recent stay at Comfort Inn & Suites Marion I-57. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

10/10 - 훌륭해요

David

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very professional and extremely kind and helpful. Entire facility was very clean and well maintained. The lady that took care of the breakfast facility was extremely courteous and did an outstanding job of keeping everything supplied and clean. The entire hotel was one of the BEST that we've stayed in for a long time.
2024년 4월에 3박 숙박함
답변 제공: Breanna 님, 2024년 4월 12일
Hello David,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Comfort Inn & Suites Marion I-57 and the services we provide for each and every guest. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town. Kind regards,

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great service upon check in. The facility is very clean and I was just in time for a hot cookie! The room was spacious. Plenty of storage. Nice and clean. Loved the linens. I also appreciate the direct tv with HBO. I was there for the busy eclipse but never felt crowded there or that the staff was unequal to the job. Breakfast was fresh and tasty and the room was always clean.
2024년 4월에 2박 숙박함
답변 제공: Breanna 님, 2024년 4월 10일
Hi Michael,Thank you for taking the time to go online and fill out a review regarding your stay with our hotel. We appreciate your kind words and will be sure to share them with our team to ensure them of the hard work that they do. We hope to see you again in the future and give you the same exceptional experience.

10/10 - 훌륭해요

Minnie

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
great place to stay
2024년 4월에 2박 숙박함
답변 제공: Breanna 님, 2024년 4월 9일
Hi Minnie,Thank you for taking the time to go online and fill out a review regarding your stay with our hotel. We are pleased to see your high rating and kind words as it ensures our staff of the hard work that they do! We look forward to seeing you agian in the future.

10/10 - 훌륭해요

AMBER 님, Deforest

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good
2024년 4월에 1박 숙박함
답변 제공: Breanna 님, 2024년 4월 8일
Hi Amber,Thank you for going online and taking the time to fill out a review regarding your stay with our hotel. We are pleased to see your high rating and hope to give you the same exceptional service in the future!

10/10 - 훌륭해요

Cheryl

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was super friendly. Hotel was clean, but a little older.
2024년 3월에 1박 숙박함
답변 제공: Breanna 님, 2024년 4월 1일
Hi Cheryl,Thank you for taking the time to go online and fill out a review regarding your stay. We appreciate your kind words and will take them into consideration as we try to make each stay great for every guest. We hope to see you soon!

6/10 - 괜찮아요

Brian

출장 여행
좋아요: 직원 및 서비스
Says bus and RV parking in the amenities description. There are only 2 spots, both were taken when i arrived. Partially drank bottle of coke in the fridge and walls dirty in the room. Not exactly worth the cost. Very disappointed.
2024년 3월에 1박 숙박함
답변 제공: Breanna 님, 2024년 4월 1일
Hi Brian,Thank you for taking the time to fill out a survey regarding your stay. We apologize for failing to meet your expectations regarding our hotel. We have bus and RV parking around the back side of the hotel, resulting in 6 spots. We will be sure to take a closer look into the room you occupied for further training with our staff. We hope to get another chance to give you proper service in the future.

10/10 - 훌륭해요

Andrea

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The only complaint was noisy neighbors, but that was quickly taken care of. Thank you!
2024년 3월에 1박 숙박함
답변 제공: Breanna 님, 2024년 3월 18일
Hi Andrea,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Marion I-57.Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We are pleased to hear our staff handled the issue for you in a timely manner.We look forward to seeing you again in the future.

8/10 - 좋아요

Casandra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice, quiet, and close to everything in the Marion area.
2024년 3월에 1박 숙박함
답변 제공: Breanna 님, 2024년 3월 12일
Hi Casandra,We would like to thank you for taking the time to complete an online survey about your stay. Feedback is very important to us and your input helps us in our efforts to providing excellent service.Thank you so much for your business and we look forward to seeing you in the future.

10/10 - 훌륭해요

Gordon

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy check in, staff had warm greetings upon arrival. Room setup great, newer furniture, bed super comfortable. Felt safe walking around area with numerous places to eat.
2024년 3월에 1박 숙박함
답변 제공: Breanna 님, 2024년 3월 12일
Hello Gordon,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Comfort Inn & Suites Marion I-57 and the services we provide for every guest. We are so glad you enjoyed your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in town.

10/10 - 훌륭해요

Norma 님, Northport

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was pleased with our stay here. Room was nice and clean. Breakfast was very good with a nice selection.
2024년 3월에 2박 숙박함
답변 제공: Breanna 님, 2024년 3월 12일
Hi Norma,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Marion I-57.Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We look forward to seeing you again!

10/10 - 훌륭해요

Tom 님, Kenosha

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
excellent, thank you 👍
2024년 3월에 1박 숙박함
답변 제공: Breanna 님, 2024년 3월 9일
Hi Tom,Thank you for taking the time to go online and fill out a review regarding your stay wiht our hotel. We appreciate your kind words and high rating and will be sure to share them with our staff. We look forward to hosting you again in the future.

8/10 - 좋아요

David

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Great staff. Clean. Comfortable bed. But staff needed to apologize for some broken things. Elevator issue. Ice machine broken. One door exit only (card reader not working).
2024년 2월에 1박 숙박함
답변 제공: Breanna 님, 2024년 2월 19일
Hi David,Thank you for taking the time to go online and fill out a review regarding your stay with our hotel. We do apologize for the inconveniences that occured during your stay and assure you these are not normal conditions for our hotel. We appreciate your kind words regarding our team and their hard work! We look forward to seeing you again in the future and hosting you properly.

2/10 - 너무 별로예요

Cynthia

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Never again
First, I chose this hotel and accepted its higher price because of the indoor pool. However, Hotels dot com does NOT check to make sure the amenities are actually available. My husband requested specifically that we stay where there’s an indoor pool. The pool was closed when we checked in. The AC/Heater sounded like a world of crickets coming to sing through it on high. The elevator quit working and I disabled, I have a leg that’s had multiple knee surgeries/ replacements and surgery on my foot on that side as well so no stairs specifically for me. There were people moving and jumping all night in the room above us on the 4th floor… there was no shampoo for the shower, we didn’t bring any because the hotel said they offered it. The clamp that held the shower head up was broken. I’m sure if I thought about it long enough I could tell you more. I want a refund and I will never use Hotels.com if I don’t get it. This was supposed to be a relaxing getaway for my husband and I. Very disappointing.
2024년 2월에 1박 숙박함
답변 제공: Breanna 님, 2024년 2월 19일
Hi Cynthia, We apologize for the issues that occurred during your stay. Our pool did go down last minute during the weekend when parts were not able to be delivered, but our hot tub was still in running order. Front desk staff was here 24/7 to accommodate guests with the elevator, so the guests did not have to take the stairs. We do retain a supply of personal hygiene items, including shampoo, at the front desk for instances such as this. I assure you none of the conditions you encountered are normal for our hotel. We greatly apologize for any inconvenience.

10/10 - 훌륭해요

Kennetha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: Breanna 님, 2024년 2월 19일
Hi Kennetha,We would like to thank you for taking the time to complete our online survey about your stay. Feedback from our guests is very important to us and your input helps us in our efforts to providing excellent service.Thank you so much for your business and we look forward to seeing you in the future.

10/10 - 훌륭해요

Stan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location is perfect for our travel plans, and the complimentary cookies and coffee sure were nice. The girl at check-in was very friendly and helpful. The rooms are slightly dated, but they provided a safety mat for the bath tub - much appreciated by this member of the older generation! And the beds are very comfortable!
2024년 2월에 1박 숙박함
답변 제공: Breanna 님, 2024년 2월 13일
Hi Stan,Thank you for taking the time to complete an online survey regarding your recent stay at Comfort Inn & Suites Marion I-57.We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,

8/10 - 좋아요

Nancy

2024년 2월에 1박 숙박함
답변 제공: Breanna 님, 2024년 3월 22일
Hello Nancy,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Marion I-57.Your feedback about your stay is important to us. Rest assured that we use your high rating to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

10/10 - 훌륭해요

Brian

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay
We were in town for 2 days to help our daughter move. Both nights were comfortable and quiet. Location is very convenient
2024년 2월에 1박 숙박함
답변 제공: Breanna 님, 2024년 2월 5일
Hi Brian!Thank you for taking the time to fill out an online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Comfort Inn & Suites Marion I-57 and the services we provide for every guest. We are so glad you enjoyed your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in town.Kind regards,

6/10 - 괜찮아요

Dave

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean, comfortable bed and can set fan to run continuously
2024년 1월에 1박 숙박함
답변 제공: Breanna 님, 2024년 1월 30일
Hi Dave,We would like to thank you for taking the time to complete our online survey about your stay. Feedback from every guest is very important to us and your input helps us in our efforts to providing excellent service.Thank you so much for your business and we look forward to seeing you in the future.

10/10 - 훌륭해요

Ty

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice and clean good customer service heard breakfast was great haven't tried it yet
2024년 1월에 1박 숙박함
답변 제공: Breanna 님, 2024년 1월 30일
Hello Ty,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Marion I-57.We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!

10/10 - 훌륭해요

Kelly

2024년 1월에 1박 숙박함
답변 제공: Breanna 님, 2024년 1월 30일
Hello Kelly,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Marion I-57.Your feedback about your stay is important to us. Rest assured that we use your high rating to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

10/10 - 훌륭해요

Kathryn

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The King Suite was big enough for my family of 4. Everything was clean and staff was excellent.
2024년 1월에 1박 숙박함
답변 제공: Breanna 님, 2024년 1월 30일
Hi Kathryn,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Comfort Inn & Suites Marion I-57 and the services we provide for every guest. We are so glad you enjoyed your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in town.

10/10 - 훌륭해요

Marcie J

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
There are plenty of places to eat nearby, and it's quiet. The breakfast is very tasty.
2024년 1월에 1박 숙박함
답변 제공: Breanna 님, 2024년 1월 30일
Hi Marcie,We would like to thank you for taking the time to complete our online survey about your stay with our hotel. Feedback from each and every guest is very important to us and your input helps us in our efforts to providing excellent service.Thank you so much for your business and we look forward to seeing you in the future.

10/10 - 훌륭해요

Andrew

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Good overnight stay
2024년 1월에 1박 숙박함
답변 제공: Breanna 님, 2024년 1월 26일
Hi Andrew,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Marion I-57.Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

10/10 - 훌륭해요

gary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Easy check in, the host was very polite and helpful. Room was clean and everything was set up nicely. Good breakfast and the coffee was better than most hotels provide. Easy access off freeway. This was one of the better stays we have had.
2024년 1월에 1박 숙박함
답변 제공: Breanna 님, 2024년 1월 24일
Hi Gary,Thank you for taking the time to go online and share such a positive review about your stay. We will be sure to share your kind words with our team as it ensures them of the hard work that they do. We look forward to seeing you in the future and providing the same exceptional service.

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Why pay more y’all!
We are regulars at this location and it’s absolutely amazing! From the staff to the comfort. Location is great too! Food and WM within walking distance of the hotel.
2024년 1월에 1박 숙박함
답변 제공: Breanna 님, 2024년 1월 22일
Hi,We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!

10/10 - 훌륭해요

Monica

2024년 1월에 1박 숙박함
답변 제공: Breanna 님, 2024년 2월 5일
Hello Monica,We would like to thank you for taking the time to complete our online survey about your stay. Feedback from our guests is very important to us and your input helps us in our efforts to providing excellent service.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,

10/10 - 훌륭해요

Sam

2024년 1월에 2박 숙박함
답변 제공: Breanna 님, 2024년 1월 22일
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Marion I-57.Your feedback about your stay is important to us. Rest assured that we use your rating to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

10/10 - 훌륭해요

Michelle

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect place to stop!
Everything was perfect! The girl at the front desk that checked us in was amazing! Very friendly, helpful and accommodating. Best check in experience I’ve ever had. Room was very comfortable and clean. Pool and hot tub were just what we needed after a long day of traveling. Breakfast was also one of the best we’ve had at a hotel. Plenty of options for everyone. Would definitely stay again!
2024년 1월에 1박 숙박함
답변 제공: Breanna 님, 2024년 1월 16일
Hi Michelle,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Comfort Inn & Suites Marion I-57 and the services we provide for our valued guest. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town.

6/10 - 괜찮아요

Allicyn

2024년 1월에 1박 숙박함
답변 제공: Breanna 님, 2024년 2월 2일
Hi Allicyn,Thank you for taking the time to go online and fill out a survey regarding your stay with our hotel. We appreciate your feedback and hope to see you again in the future.

10/10 - 훌륭해요

Wiktor

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Breanna 님, 2024년 1월 12일
Hello,We would like to thank you for taking the time to complete our online survey about your stay. Feedback from each and every guest is very important to us and your input helps us in our efforts to providing excellent service.Thank you so much for your business and we look forward to seeing you in the future.

10/10 - 훌륭해요

Sam

2023년 12월에 3박 숙박함
답변 제공: Breanna 님, 2024년 1월 8일
Hi Sam,Thank you for taking the time to complete an online survey regarding your recent stay at Comfort Inn & Suites Marion I-57.As a guest you are truly valued. Your feedback about your stay is important to us. Rest assured that we use your high rating to continually improve with the goal of providing the most enjoyable experience for our guests. We look forward to seeing you again in the future.

10/10 - 훌륭해요

Sandra

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Breanna 님, 2024년 1월 3일
Hello Sandra,Thank you for taking the time to go online and fill out a review regarding your stay with our hotel. We are pleased to see your high rating as it ensures our team of the hard work they do. We look forward to seeing you again in the future!

10/10 - 훌륭해요

Mark

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Nog so happy
Front desk clerk or I think she was the manager was not friendly we got there a 12.00am had a reservation but rooms were not ready she said , had to convince her to look for a clean room so we could put are luggage in there, and oh she some how found one.
2023년 12월에 1박 숙박함
답변 제공: Breanna 님, 2024년 1월 3일
Hi Mark,We appreciate you taking the time to go online and leave a review regaridng your stay with our hotel. It is my sinceriest apologies that you had these issues upon check-in. I can assure you, the clerk you checked in with, was not a member of our managment team. We will make sure to address this issue with our staff. I hope you give us a chance again in the future to provide you with a better experience.

10/10 - 훌륭해요

Stephanie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Had a great time! Hotel was clean, pool was awesome for the kids. Service at the front desk was great!!
2023년 12월에 1박 숙박함
답변 제공: Breanna 님, 2024년 1월 3일
Hi Stephanie,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Comfort Inn & Suites Marion I-57 and the services we provide for our valued Choice Privileges members. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town.

10/10 - 훌륭해요

PAULA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Cheryl 님, 2024년 1월 2일
Hello Paula, Thank you for providing feedback of your recent stay! We hope to see you again soon!

10/10 - 훌륭해요

Gerard

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy in and off the highway.
2023년 12월에 1박 숙박함
답변 제공: Breanna 님, 2023년 12월 29일
Hi Gerard,We appreciate you taking the time to fill out a review regarding your stay with Comfort Inn and Suites I-57. We appreciate your high rating and hope to have a chance to serve you again in the future.

10/10 - 훌륭해요

Elaine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient location. Clean rooms and pool area. My grandchildren especially loved the pool!
2023년 12월에 2박 숙박함
답변 제공: Breanna 님, 2023년 12월 29일
Hello Elaine,We are pleased to hear that you and your grandchildren enjoyed the amenities of our hotel! We appreciate you taking the time to go online and fill out a review with such positive feedback. This ensures our team of the great job that they do. We look forward to seeing you again in the future and providing the same exceptional service.

6/10 - 괜찮아요

Kennetha

2023년 12월에 1박 숙박함
답변 제공: Breanna 님, 2023년 12월 29일
Hi Kennetha,Thank you for filling out a survey regarding your stay with Comfort Inn and Suites I-57. We appreciate feedback from each and every guest as it helps us ensure the quality of our service! We look forward to accompanying you again in the future.

10/10 - 훌륭해요

Patricia

2023년 12월에 2박 숙박함
답변 제공: Breanna 님, 2023년 12월 29일
Hi Patricia,Thank you for taking the time to go online and fill out a review regarding your stay with our hotel. We appreciate your high rating as it ensures our team of the hard work that they do. We look forward to seeing you in the future!

10/10 - 훌륭해요

Holly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Grreat stay
We have stayed many places while we visited our grands. By far this was the most comfortable and affordable! Great room and breakfast offered! Friendly staff! Easy check-in and checkout! So coming back!
2023년 12월에 2박 숙박함
답변 제공: Breanna 님, 2023년 12월 26일
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Comfort Inn & Suites Marion I-57 and the services we provide for each and every guest. We are so glad you enjoyed your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in town.Kind regards,

10/10 - 훌륭해요

Ellen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Breanna 님, 2023년 12월 26일
Hi Ellen,Thank you for taking the time to go online and fill out a review regarding your stay with our hotel. We appreciate your high rating as it ensures our team of the hard work that they do. We look forward to seeing you again in the future.

10/10 - 훌륭해요

Brenda

2023년 12월에 1박 숙박함
답변 제공: Breanna 님, 2023년 12월 21일
Hi Brenda,Thank you so much for taking the time to go online and fill out a review regarding your stay with our hotel. We appreciate your high rating as it ensures our team of the hard work that they do. We look forward to seeing you again in the future!