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예약 가능 여부 확인

컨트리 인 & 스위트 바이 래디슨, 헬렌, 조지아 여행 후기

2.5 out of 5
컨트리 인 & 스위트 바이 래디슨, 헬렌, 조지아
877 Edelweiss Strasse, Helen, GA

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 1003개 이용 후기 중 463개" "
평점 8 - 좋아요. 1003개 이용 후기 중 261개" "
평점 6 - 괜찮아요. 1003개 이용 후기 중 151개" "
평점 4 - 별로예요. 1003개 이용 후기 중 80개" "
평점 2 - 너무 별로예요. 1003개 이용 후기 중 48개" "

8.0/10

청결 상태

8.8/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

10/10 - 훌륭해요

Lia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Helen was a unique place to visit
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Xavier

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Judy M 님, 2024년 4월 24일
Dear Xavier,Thank you for your rating.

6/10 - 괜찮아요

Jason

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Judy M 님, 2024년 4월 24일
Dear Jason,Thank you for your rating.

10/10 - 훌륭해요

Odulina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love the room, it’s clean and accessible to some good eating joints and tourist attraction. The lady at the front desk, Dora went above and beyond to cater to our needs and queries. We would definitely come back again.
2024년 4월에 1박 숙박함
답변 제공: Judy M 님, 2024년 4월 20일
Dear Odulina,Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Helen, GA.As a Choice Privileges Platinum member you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 - 훌륭해요

Jacqueline

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice staff
2024년 4월에 1박 숙박함
답변 제공: Judy M 님, 2024년 4월 15일
Dear Jacqueline,Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Helen, GA.Your feedback about is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

8/10 - 좋아요

joon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staffs were friendly and kind.
2024년 4월에 2박 숙박함
답변 제공: Judy M 님, 2024년 4월 12일
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Helen, GA.Your feedback about is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.I just sent a receipt to your email let me know if you don't receive it.We hope to see you again soon.

10/10 - 훌륭해요

frank

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Near to everything
2024년 3월에 2박 숙박함
답변 제공: Judy M 님, 2024년 4월 12일
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Helen, GA.We hope to see you again soon.

10/10 - 훌륭해요

Jessica

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Updates have been done on the important stuff. (Bedding, furniture, bathroom) Updates needed in general maintenance like painting most of the interior. Not complaining though! We were very happy with our 2 night stay. Staff were all very friendly and helpful. I was very impressed with them overall. We probably interacted with 5 or 6 workers in our 2 night stay. Breakfast was a good variety. Waffles, eggs, sausage, biscuits, gravy, cereal, juices, breakfast breads, etc. Coffee was great, too!
2024년 4월에 1박 숙박함
답변 제공: Judy M 님, 2024년 4월 12일
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Helen, GA.We hope to see you again soon.

10/10 - 훌륭해요

Tammy

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great Breakfast
2024년 3월에 1박 숙박함
답변 제공: Judy M 님, 2024년 4월 7일
Dear Tammy,Thank you for the rating.

10/10 - 훌륭해요

Ann Marie 님, Marietta

2024년 3월에 1박 숙박함
답변 제공: Judy M 님, 2024년 4월 6일
Dear Ann Marie,Thank you for the rating.

10/10 - 훌륭해요

Mamindra 님, Decatur

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and good customer service
2024년 3월에 1박 숙박함
답변 제공: Judy M 님, 2024년 4월 3일
Dear Mamindra,Thank you for your rating.

10/10 - 훌륭해요

Maikel 님, Hialeah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awesome property, the staff was amazing. I'll definitely come back
2024년 3월에 2박 숙박함
답변 제공: Judy M 님, 2024년 4월 3일
Dear Maikel,Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Helen, GA.Your feedback about is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us or by visiting our Support page: https://www.choicehotels.com/supportWe hope to see you again soon.

8/10 - 좋아요

Christine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Nice staff. Good location. Rooms and hallways could use some updating.
2024년 3월에 1박 숙박함
답변 제공: Judy M 님, 2024년 4월 1일
Dear Christine,Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Helen, GA.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

6/10 - 괜찮아요

Monica

좋아요: 직원 및 서비스
2024년 3월에 3박 숙박함
답변 제공: Judy M 님, 2024년 4월 1일
Dear Monica,Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Helen, GA.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

8/10 - 좋아요

Leo 님, Orlando

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Decent property but beginning to show it's age. All around maintenance needed.
2024년 3월에 2박 숙박함
답변 제공: Judy M 님, 2024년 4월 1일
Dear Leo,Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Helen, GA.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 - 훌륭해요

Tonia 님, Crothersville

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everyone at the property was extremely nice. Christy 3-11 by far went out of her way and made my stay with my two kids so enjoyable. I will recommend this property to family and friends and look forward to our next stay!!
2024년 3월에 4박 숙박함
답변 제공: Judy M 님, 2024년 4월 1일
Dear Tonia,Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Helen, GA.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 - 훌륭해요

Daniel

2024년 3월에 1박 숙박함
답변 제공: Judy M 님, 2024년 3월 25일
Dear Daniel,Thank you for the rating.

6/10 - 괜찮아요

Justin

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Average breakfast. No internet. Okay to stay a day or two. Walkable distance to the attractions
2024년 3월에 2박 숙박함
답변 제공: Judy M 님, 2024년 3월 22일
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Helen, GA.As a guest you are truly valued.Your feedback about is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 - 훌륭해요

Linh

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Judy M 님, 2024년 3월 23일
Dear Linh,Thank you for the rating.

10/10 - 훌륭해요

Regina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The fridge didn’t keep the food cool it would cut off. I kept adjusting the temp it would come back on. The stay was great. Love the suite. The bedroom was private. I like that the bathroom was outside of the room for more privacy. Living room area had a signed which was great for my daughter and I brought extra covers and pillows. The suite worked out great for us
2024년 3월에 4박 숙박함
답변 제공: Judy M 님, 2024년 3월 20일
Dear Regina,Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Helen, GA.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with .Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

8/10 - 좋아요

Jamie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Judy M 님, 2024년 3월 20일
Dear Jamie,Thank you for the rating

4/10 - 별로예요

Delijah

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
There were bugs in my suite. I informed the front desk who said they would send maintenance to spray but we realized the window in the room was broke so bugs continued to come into the room. My newborn was bit by something and cried all night. Terrible stay.
2024년 3월에 1박 숙박함
답변 제공: Judy M 님, 2024년 3월 20일
Dear Delijah,Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Helen, GA.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with .Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

8/10 - 좋아요

Marianne

2024년 3월에 2박 숙박함
답변 제공: Judy M 님, 2024년 4월 3일
dear Marianne,Thank you for your rating.

2/10 - 너무 별로예요

yaima

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
El lugar estaba muy sucio la habitación olía muy mal. En general muy sucio todo
2024년 3월에 3박 숙박함
답변 제공: Judy M 님, 2024년 3월 13일
Dear Yamia,Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Helen, GA.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

10/10 - 훌륭해요

Cassie

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay with kids
2024년 3월에 1박 숙박함
답변 제공: Judy M 님, 2024년 3월 13일
dear Cassie,Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Helen, GA.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 - 훌륭해요

Rhonda

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The beds are super comfy. Rooms are big. Staff is super friendly & helpful. Everything is clean & fresh. The pool was heated, clean, & open until midnight. Is walking distance to all shops.
2024년 3월에 1박 숙박함
답변 제공: Judy M 님, 2024년 3월 6일
Dear Rhonda,Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Helen, GA.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 - 훌륭해요

graciela

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
excellent I loved it
2024년 3월에 1박 숙박함
답변 제공: Judy M 님, 2024년 3월 4일
Dear Graciela,Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Helen, GA.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 - 훌륭해요

Amanda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy Check in- Walking to the all the shopping and restaurants was easy and close. Hotel was clean and rooms were comfortable.
2024년 2월에 1박 숙박함
답변 제공: Judy M 님, 2024년 3월 1일
Dear Amanda,Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Helen, GA.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

8/10 - 좋아요

Jorge

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Judy M 님, 2024년 3월 1일
Dear Jorge,Thank you for your rating.

10/10 - 훌륭해요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We loved out stay here. Absolutely great staff and super kind. Room was clean and bed was comfortable. Breakfast was typical but more than enough. Wouldn't of been a bad idea to mix up the breakfast sausage with a bacon every other day but that's ok, still was very good. The town of Helen was wonderful and the hotel was no further than 10 minute walk from anywhere in town.
답변 제공: Judy M 님, 2024년 3월 1일
Dear Michael,Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Helen, GA.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

4/10 - 별로예요

olivia

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bathroom is not renovated and looks like it needs to be renovated since molding was torn off - rug in lobby looks very worn and just not clean looking - i was disappointed
2024년 2월에 1박 숙박함
답변 제공: Judy M 님, 2024년 2월 26일
Dear Olivia,Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Helen, GA.The rug in Lobby was just bought a couple months ago.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

8/10 - 좋아요

Mitchell

아이를 동반한 가족 여행, 가족 여행
별로예요: 숙박 시설 상태 및 시설
Doesn’t seem like it’s been cleaned in awhile but otherwise was fine for a single night stay. Breakfast was kind of sucky because there was no fruit and the milk thing was empty or didn’t work.
2024년 2월에 1박 숙박함
답변 제공: Judy M 님, 2024년 2월 23일
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Helen, GA.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Yes they clean everyday.

10/10 - 훌륭해요

Chastity

2024년 2월에 1박 숙박함
답변 제공: Judy M 님, 2024년 3월 22일
Dear Chasitify,Thank you for the rating.

6/10 - 괜찮아요

Stephanie

좋아요: 직원 및 서비스
2024년 2월에 1박 숙박함
답변 제공: Judy M 님, 2024년 2월 14일
Dear Stephaine,Thank you for the rating.

10/10 - 훌륭해요

Cindy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved this hotel, it was clean, comfortable, updated, and quiet. The shower was amazing and that is what is one this I care about after a long day of travel!
2024년 2월에 1박 숙박함
답변 제공: Judy M 님, 2024년 2월 9일
Dear Cindy,Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Helen, GA.Your feedback about is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

2/10 - 너무 별로예요

Richard 님, Summertown

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
No Coffee at breakfast. Breakfast had no hot food two days out of three. Membership has no value or amenities at this location. Tub and shower requires major repair and maintenance. Bed was old and not up to Country Inn & Suites standards. Hallways required vacuuming and basic upkeep. I have stayed at many Country Inns over the past 20 years and this one was the worst.
2024년 2월에 1박 숙박함
답변 제공: Judy M 님, 2024년 2월 5일
Dear Richard,Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Helen, GA.We always have coffee it's open 24 hours a day.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

2/10 - 너무 별로예요

Richard

2024년 1월에 1박 숙박함
답변 제공: Judy M 님, 2024년 1월 26일
Dear Richard,Thank you for the rating.

10/10 - 훌륭해요

John P

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Judy M 님, 2024년 1월 24일
Dear John,Thank you for your rating.

6/10 - 괜찮아요

Hanna

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The hotel was just mediocre, not a bad place to stay for the night if you need somewhere and can’t find anywhere else. Everything is a little outdated, bathrooms looked like they might have been redone somewhat recently. Overall it was clean enough, bed was comfortable in my opinion and breakfast was not terrible. Staff was all very nice and helpful. I do not think I would stay here again though.
2024년 1월에 1박 숙박함
답변 제공: Judy M 님, 2024년 1월 22일
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Helen, GA.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

4/10 - 별로예요

Fadia

연인과의 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Premises were clean and accessible. However when we attempted to take a shower or used the jet tub we had paid extra for, there was no hot water in the building. We waited a few hours, until we decided to contact Expedia customer service and decided to leave and get another hotel. Front desk staff was nice and helpful, however, manager who was contacted via phone the phone did not have a good attitude.
2024년 1월에 1박 숙박함
답변 제공: Judy M 님, 2024년 1월 22일
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Helen, GA.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with Your satisfaction is important to us as a valued Choice Privileges member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

8/10 - 좋아요

jenn

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great budget friendly option. Wonderful location just off Main Street.
2024년 1월에 1박 숙박함
답변 제공: Judy M 님, 2024년 1월 19일
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Helen, GA.As a Choice Privileges member you are truly valued.Your feedback about is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

6/10 - 괜찮아요

Daniel

2024년 1월에 2박 숙박함
답변 제공: Judy M 님, 2024년 1월 17일
Dear Dniel,Thank you for the rating.

6/10 - 괜찮아요

Andrew

좋아요: 직원 및 서비스, 객실의 편안함
Not bad, but not great
Hotel is in need of some remodeling. Carpet in our room was in need of a good cleaning. Shower looked clean at first, but it still had hair in the drain from the previous guest. Breakfast is just ok, but it is typical hotel breakfast quality. Front desk is very helpful and accommodating. Cleaning staff and kitchen staff are super nice.
2024년 1월에 2박 숙박함
답변 제공: Judy M 님, 2024년 1월 17일
Dear Andrew,Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Helen, GA.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

10/10 - 훌륭해요

Ezequiel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great view
2024년 1월에 1박 숙박함
답변 제공: Judy M 님, 2024년 1월 10일
Dear Ezequiel,Thank you for the rating

8/10 - 좋아요

Jennifer 님, atlanta

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Staff were all very friendly and helpful. The location was great for a short walk to the Helen village downtown. The Inn had many guests, tet was quiet, and we felt safe staying there. Cleanliness in the room could have been better.
2024년 1월에 1박 숙박함
답변 제공: Judy M 님, 2024년 1월 10일
Dear jennifer,Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Helen, GA.As a Choice Privileges member you are truly valued.Your feedback about is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

8/10 - 좋아요

Ana V

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Judy M 님, 2024년 1월 10일
Dear Ana V,Thank you for the rating

10/10 - 훌륭해요

Robin

2024년 1월에 1박 숙박함
답변 제공: Judy M 님, 2024년 1월 10일
Dear Robin,Thank you for the rating.

4/10 - 별로예요

실제 이용하신 고객

Hurry up and WAIT for 3 hours
It was more than disappointing that I arrived for my check in at 3:00pm and my room was not available. At 5:45pm I was given keys to room 309 and told my room was ready. When I got to my room the housekeeping staff was still working on the room (see pictures). We had special plans for the evening (dinner reservations at 6:00, 30 minutes away) The delay for our room caused us to loose our table. When I asked for a late check-out I was told they could not extend that option for me. This delay was completly unacceptable.
2023년 12월에 1박 숙박함
답변 제공: Judy M 님, 2024년 1월 5일
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Helen, GA.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with Your satisfaction is important to us as a valued Choice Privileges member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

2/10 - 너무 별로예요

Maria

2023년 12월에 1박 숙박함
답변 제공: Judy M 님, 2024년 1월 5일
Dear Maria,Thank you for your rating.

10/10 - 훌륭해요

Amber

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Judy M 님, 2024년 1월 1일
Dear Amber,Thank you for the rating