Access to the rooms is via a series of staircases which makes it unsuitable for the elderly or those with a disability. The carpet in the room was stained. The decor in the bathroom displays poor finishing. An important element of my choice was the availability of free wifi, which this hotel offered as part of the package. When, late of the evening, I arrived in the room, the promised page was not available and a page with a similar name did not respond to the password. Nor did reception respond to a telephone call. Signage (or its absence) means you can easily get lost. That, too, (you can get lost) is how I felt I was treated when I contacted management about the wifi inadequacy.