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더 루선 인 여행 후기

3.5 out of 5
더 루선 인
2517 Main Rd, Holden, ME

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 727개 이용 후기 중 433개" "
평점 8 - 좋아요. 727개 이용 후기 중 163개" "
평점 6 - 괜찮아요. 727개 이용 후기 중 79개" "
평점 4 - 별로예요. 727개 이용 후기 중 35개" "
평점 2 - 너무 별로예요. 727개 이용 후기 중 17개" "

9.0/10

청결 상태

9.0/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

8/10 - 좋아요

Kevin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 5박 숙박함
답변 제공: David 님, 2024년 5월 23일
Hope to see you again soon--

10/10 - 훌륭해요

Margaret

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: David 님, 2024년 5월 6일
Thank you for your 5 star review---Come back soon

10/10 - 훌륭해요

Veronica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very friendly staff
2024년 4월에 1박 숙박함
답변 제공: David 님, 2024년 4월 17일
Thank you so muchGlad you enjoyed your stay

2/10 - 너무 별로예요

Julie

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
At check in they tried to charge me for 2 king suites, Manger copped an attitude until i said i didn't have money for 2 rooms. Than she spoke to owner and had me contact Expedia, second room that i didn't reserve was canceled. After our dinner reservation, my husband the seafood plate and he woke up throwing up sick. As were going to shower to get check out there was no hot water and very little pressure. As were packing we realized the room was infested with beetles.We were going to tell the front desk at check out, when they usually ask how your stay was. But when they realized we were checking out we got. Leave your key on the counter and staffed walked away. Was not a great experience, especially for the prices of rooms and food.
2024년 4월에 1박 숙박함
답변 제공: David 님, 2024년 4월 15일
You actually made 2 reservations (1 on 4/4/24 and the other on 4/9/24) --To blame us for your own mistake with an online reservation is very unfair---as for your other issues all our fish is delivered fresh daily (no other guests complaints) and after checking on the showers we found no issue with the temp or pressure--We are sorry that you were displeased wiith your very competively priced King Suite

10/10 - 훌륭해요

Alan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, well-maintained and affordable rooms. Didn't price gouge us during the solar eclipse.
2024년 4월에 1박 숙박함
답변 제공: David 님, 2024년 4월 13일
Thank you---We try to be competitive for our marketplace

4/10 - 별로예요

Kumar Naveen

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
It’s a old property, shouldn’t expect much looking at the pics
2024년 4월에 1박 숙박함
답변 제공: David 님, 2024년 4월 8일
We are a 200+ year old Inn so we appreciate you being so observant --You were also given a complimentary upgrade from the Economy room that you booked so you actually were given more than you expected

10/10 - 훌륭해요

Brian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was a very beautiful view from my room and was a very well kept place
2024년 3월에 1박 숙박함
답변 제공: David 님, 2024년 3월 26일
Thank you so muchSo glad that you enjoyed your stay

6/10 - 괜찮아요

Carmen

연인과의 여행
좋아요: 청결 상태
The setting is breathtaking no matter what season you are there. The service, however, is lacking. They offer continental breakfast daily (except when there too few guests) but never tell you that or change prices when they don't offer that. The staff was not apologetic nor accomodating when asked about this. No big glaring issues but the small details tend to add up.
2024년 3월에 3박 숙박함
답변 제공: David 님, 2024년 3월 15일
Thank you for you comments--We are always trying to improve our service

6/10 - 괜찮아요

Paula 님, BUXTON

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Beautiful old inn, I just loved all the antiques in the hallways and rooms. The dining room looks out over a lake and it's so beautiful. The white table cloths, dark carpet gave a lovely calming feeling...love carpet in a restaurant even though it's harder to keep clean, the staff did an awesome job. Having carpet keeps the noise down from other tables. We tend to look for the amenities we like when choosing a place to stay, they didn't have a hot tub and we knew that, but the ad said they had fireplaces. When we arrived, the fireplace didn't work even though the instructions were in the room. I thought I was doing it wrong so I tried to call the front desk and the phone didn't work. So I just went to the front desk and she said the gas fireplaces don't work only the electric ones.. I would like to have known that before booking the room. But, the plus was that the tub had Jets, so I was happy. .... I had a couple appetizers because I was too late for dinner, one person told me 830 and then when I arrived at 750, she said it's actually 8pm.... That's ok too I had an appetizer and soup. SO yummy. Overall I would say 4 out of 5. And I would stay again, just not that room. 😄
2024년 2월에 1박 숙박함
답변 제공: David 님, 2024년 2월 26일
sorry about the issue with the fireplace---glad you enjoyed the rest of your stay

8/10 - 좋아요

Martha

좋아요: 편의 시설/서비스
We had a wonderful stay. Lack of hot water in the tub. Quickly resolved with a move to another room. We would stay again. Love coastal areas in the winter in Maine.
2024년 2월에 2박 숙박함
답변 제공: David 님, 2024년 2월 12일
So glad that you enjoyed your stay---come back soon

10/10 - 훌륭해요

Patricia M

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: David 님, 2024년 2월 6일
We thank you for your 5/5 reviewCome back soon!!!

10/10 - 훌륭해요

Leslie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: David 님, 2024년 2월 6일
We thank you for your 5/5 reviewCome back soon!!!

8/10 - 좋아요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It’s a very unique old building. We loved the fact that it was not shiny and new. The staff was tremendous, very friendly and accommodating. my wife in particular, and I love the history of old buildings. The two nights we stayed there happened to be too very cold nights. There were strong winds and negative degree chill factors outside. We were warm, cozy in our room, but it made it so the did not do any outdoor activities. We would love to go back again in the summer.
2024년 2월에 2박 숙박함
답변 제공: David 님, 2024년 2월 5일
So glad you enjoyed your stay---come back soon

10/10 - 훌륭해요

Forest

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Have stayed here a few times very clean rooms, nice dinning area, and great staff not to far from Bangor.
2024년 1월에 2박 숙박함
답변 제공: David 님, 2024년 1월 26일
so glad that you enjoyed your stayCome back soon

8/10 - 좋아요

Christopher

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: David 님, 2024년 1월 3일
Come back soon--Happy and Healthy New Year

8/10 - 좋아요

Jane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly
2023년 12월에 1박 숙박함
답변 제공: David 님, 2023년 12월 27일
Come back soon

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I can't speak more highly of the Lucerne Inn and their wonderful staff. They treated my family very well and I'm certainly going to be looking to stay again when we come back that way.
2023년 11월에 1박 숙박함
답변 제공: David 님, 2023년 11월 30일
Thank you so much---So glasd to host you and your family---Come back soon

10/10 - 훌륭해요

Kelly

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean, beautiful room
2023년 11월에 1박 숙박함
답변 제공: David 님, 2023년 11월 29일
Thank you for the 5/5 review--Please come back soon

8/10 - 좋아요

Colton

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Breakfast could have been better. Had high hopes for it and was disappointed. Showed up at 2 o’clock in the morning to check in. No lights on in the lobby And the host was asleep. I reserved the room five hours before arrival.
2023년 11월에 3박 숙박함
답변 제공: David 님, 2023년 11월 29일
Sorry about that. We will make sure the overnight staff is more alert for late arrivals---we hope that you enjoyed the rest of your 3 night stay

10/10 - 훌륭해요

Steve

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Quiet, peaceful views. Always great food!
2023년 11월에 1박 숙박함
답변 제공: David 님, 2023년 11월 28일
Thank you for your 5/5 rating----Please come back soon

8/10 - 좋아요

Barbara

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very accommodating . Room was clean & comfortable. Breakfast was super basic, but having stayed at other hotels, I'd rather microwave a breakfast sandwich here, than eat the nasty powdered eggs at other hotels. It was a nice holiday get away.
2023년 11월에 2박 숙박함
답변 제공: David 님, 2023년 11월 28일
Thanks for those kind words--come back soon

6/10 - 괜찮아요

caroline

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room we had was very clean but smelled very musty . Other then that everything was fine.
2023년 11월에 1박 숙박함
답변 제공: David 님, 2023년 11월 26일
We are sorry that you had any issues—we wish that you let us know as we always try to fix any issues while you are here

10/10 - 훌륭해요

Stacey

2023년 10월에 1박 숙박함
답변 제공: David 님, 2023년 11월 24일
Thank you—come back soon

10/10 - 훌륭해요

David

좋아요: 청결 상태
2023년 11월에 1박 숙박함
답변 제공: David 님, 2023년 11월 24일
Thank you—come back soon

10/10 - 훌륭해요

Donna 님, Oxford

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: David 님, 2023년 11월 22일
Thank you for the 5/5 review---Come back soon

10/10 - 훌륭해요

Linette

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Convenient to Bangor or Ellsworth. Good restaurant on premises which was a definite plus. Would stay here again.
2023년 11월에 1박 숙박함
답변 제공: David 님, 2023년 11월 18일
Thank you for those kind words---come back soon

10/10 - 훌륭해요

Cheryl

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fun fall getaway
Quick trip to Bangor for a fun weekend shopping and decied to stay at the Lucerne Inn. Its perfect with the in room fireplace and the beautiful views.
2023년 11월에 1박 숙박함
답변 제공: David 님, 2023년 11월 17일
so glad you enjoyed your stayCome back soon

10/10 - 훌륭해요

Bonnie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beds were comfy, room was clean, lots of towels.
2023년 11월에 1박 숙박함
답변 제공: David 님, 2023년 11월 17일
Thank you for the 5/5 score--come back soon

10/10 - 훌륭해요

Mae

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: David 님, 2023년 11월 17일
Thank you for the 10-10Come back soon

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very clean and comfortable. Love the views of the river and mountains.
2023년 11월에 2박 숙박함
답변 제공: David 님, 2023년 11월 17일
So glad that you enjoyed your stayCome back soon

10/10 - 훌륭해요

Cheryl

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Lovely facility, food and service.
2023년 11월에 1박 숙박함
답변 제공: David 님, 2023년 11월 12일
Thank you for your 5/5 rating

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: David 님, 2023년 11월 7일
Thank you for that nice 10/10 rating

4/10 - 별로예요

Jim

2023년 11월에 1박 숙박함
답변 제공: David 님, 2023년 11월 7일
As there is no reason given for your 4/10 review I’m not sure how to respond or make it better

6/10 - 괜찮아요

Richard

좋아요: 직원 및 서비스, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: David 님, 2023년 11월 7일
Since there is no reason given for your rating I’m not sure where we could have made your stay better—we are always trying to improve

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: David 님, 2023년 10월 20일
Glad you enjoyed your stay--Come back soon

10/10 - 훌륭해요

Ryan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Unique and Awesome!
The charm and history of this place speaks for itself. Was a one of a kind experience and the staff were exceptionally friendly. We look forward to coming again.
2023년 10월에 1박 숙박함
답변 제공: David 님, 2023년 10월 27일
Thank you so much--Come back soon

8/10 - 좋아요

Anil

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Property on close to road
2023년 10월에 1박 숙박함
답변 제공: David 님, 2023년 10월 17일
Almost all the rooms are set back from the road—the building itself is at least 200ft from the road

4/10 - 별로예요

Todd

별로예요: 숙박 시설 상태 및 시설
Large dated room. SMALL Full size bed! SMALL 15 year old TV Sad plastic fireplace insert Cracked bathroom floor tiles Pathetic breakfast spread Loud wedding reception going on most of the day Beautiful views though lol
2023년 10월에 1박 숙박함
답변 제공: David 님, 2023년 10월 17일
I would take your review seriously if there weren’t so many inaccuracies —it is a Queen bed not “full-size “ the TV’s have all been replaced in the last 4 years—the carpeting was replaced within the last year—We just installed electric fireplaces instead of propane for safety purposes and the breakfast is a “continental” (fresh fruit-yogurt-cereal (4 choices) coffee cake granola bars - juices - coffee and breakfast sandwiches(do need to be heated )We did have a wedding from 4-9pm

2/10 - 너무 별로예요

danielle

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
i honestly didnt like anything about this place except for the deck we could go out on and the tub was ok. thats about it. the bed was filthy and sheets were not changed becuz there was hair on the sheets that wasnt mine. didnt see it til we went to turn down the Comforter n theres hair...on the sheets. $300 for ONE night and to have dirty bed fireplace that didnt work front desk was no help the building needs work very badly. i will never stay there again
2023년 10월에 1박 숙박함
답변 제공: David 님, 2023년 10월 17일
Sorry that you had that experience---We always try to make our guests stay enjoyable--

10/10 - 훌륭해요

Efrem

2023년 10월에 1박 숙박함
답변 제공: David 님, 2023년 10월 14일
Thank you for your 10/10 review---come back soon

2/10 - 너무 별로예요

Jerald

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The bathroom could of been cleaned especially the tub jets and the shower walls had mold on grout and the breakfast was terrible and the restaurant was closed the first night which sucked so we didn’t eat but thank god it was as the second night it was open and are room was right below it and it was noisy as hell and tons of banging around above are room and the room says it had a fire place but it didn’t work as it was gas and didn’t run there is no ice machine or refrigerator I’m room I was totally disappointed in my stay here and wouldn’t recommend this place to anyone
2023년 10월에 2박 숙박함
답변 제공: David 님, 2023년 10월 13일
So sorry that you had that experience--If we were notified of any of those isuues we would have tried to remedy ASAP

8/10 - 좋아요

Jeremy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Unique "old style" hotel located about 40 mins from Acadia National Park. Nice view of the lake from the room. While clean, the room just wasn't very enjoyable for us. We didn't sleep well as it seemed the mattresses left us tossing and turning. Older TV, and furniture seemed worn out. Staff was friendly and checkin/checkout process was straight forward.
2023년 10월에 1박 숙박함
답변 제공: David 님, 2023년 10월 10일
We have recently updated all our mattresses (maybe the firmness wasn't agreeable)

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing view and friendly staff! Would definitely stay there again.
2023년 10월에 2박 숙박함
답변 제공: David 님, 2023년 10월 10일
We greatly appreciate your 10/10 rating---Come back soon

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: David 님, 2023년 10월 8일
Come back soon

10/10 - 훌륭해요

James

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful hotel. Views are wonderful. Food was delicious. Courteous staff. Comfortable large rooms.
2023년 10월에 1박 숙박함
답변 제공: David 님, 2023년 10월 6일
Thank you so much for those kind words--hope to see you again soon

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great way to end a day of travel.
Wonderful dinner, friendly and helpful staff. Room was very nice. too.
2023년 10월에 1박 숙박함
답변 제공: David 님, 2023년 10월 5일
So glad that you enjoyed your stay--Come back soon

10/10 - 훌륭해요

Glenna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: David 님, 2023년 10월 2일
Thank you for your 10/10 review---W hope you come back soon

10/10 - 훌륭해요

Tim

45 anniversary
It was so nice and relaxing. The food was really good and the view to die for
2023년 9월에 1박 숙박함
답변 제공: David 님, 2023년 9월 30일
So glad that you enjoyed your stay--We greatly appreciate your 10/10 rating

6/10 - 괜찮아요

Rhonda L

가족 여행
좋아요: 청결 상태, 객실의 편안함
Not great
Not elderly friendly. We had to carry our luggage downstairs, no elevator. No assistance. Room was spacious, but advertised with a fireplace, but it didn’t work. The tub faucet leaked all night and the toilet wouldn’t flush.
2023년 9월에 1박 숙박함
답변 제공: David 님, 2023년 9월 30일
We always are willing to help anyone with their luggage--It is a 200+ year old building and unfortunately don't have any elevator access.--We always try to fix any maintenance issues if we are made aware of.----All the Propane fireplace are turned off during the summer/early fall season

8/10 - 좋아요

Ashlee

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Front desk could be friendlier I felt like I wasn’t wanted there at all. Breakfast could be more options instead of cereal. Paid a lot to stay wish hot breakfast was included
2023년 8월에 1박 숙박함
답변 제공: David 님, 2023년 9월 27일
We value all our guests—we serve a complimentary continental breakfast which is clearly stated in all property descriptions Our property is very competitively priced for the area