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컴포트 스위트 시카고 오헤어 에어포트 여행 후기

3 out of 5
컴포트 스위트 시카고 오헤어 에어포트
4200 North River Road, Schiller Park, IL

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 1879개 이용 후기 중 954개" "
평점 8 - 좋아요. 1879개 이용 후기 중 481개" "
평점 6 - 괜찮아요. 1879개 이용 후기 중 223개" "
평점 4 - 별로예요. 1879개 이용 후기 중 115개" "
평점 2 - 너무 별로예요. 1879개 이용 후기 중 106개" "

8.4/10

청결 상태

8.6/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

6/10 - 괜찮아요

Soomin

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
호텔이 좀 오래된 느낌. 환승을 위해 잠만 자긴했지만 주변에 아무것도 없는 것 같아요. 공간은 넓습니다.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Sera

좋아요: 편의 시설/서비스
2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

YOUNG MU

출장 여행
좋아요: 청결 상태, 객실의 편안함
룸 청결은 양호하나 서비스나 조식은 미흡함
2023년 9월에 2박 숙박함
답변 제공: General Manager 님, 2023년 9월 20일
Thank you for your feedback. This helps us ensure every guest experience is a great one! We hope you settled right into our clean accommodations, but we're sorry that breakfast fell short of your expectations. Although it was our pleasure to offer a complimentary breakfast, please know we're also happy to recommend local restaurants should you desire other options. We hope to have another chance to serve you.Sincerely,The Management Team at Comfort Suites O'Hare

8/10 - 좋아요

Ryan

출장 여행
좋아요: 직원 및 서비스
편리하게 며칠 묵기는 좋음
외부주차에 주차비 15불을 받고, 무료인터넷이지만 속도는 아주 느림. 무료조식은 정말 무료임을 느낄 수 있게 시장끼만 속이는 정도의 간소. 직원들은 친절한 편이고, 로비에 무료커피가 24시간 비치되어 좋았음
2022년 10월에 1박 숙박함
답변 제공: General Manager 님, 2022년 10월 19일
친애하는 라이언,의견을 공유해 주셔서 감사합니다. 우리는 당신이 우리의 편리한 위치와 친절한 직원에 대해 평가했다는 소식을 듣게되어 기쁩니다. 이 지역은 주차 공간이 상당히 협소하며, 고객을 위한 충분한 공간을 계속 제공할 수 있도록 정책을 유지하고 있습니다. 즐거운 여행 되시고, 다음에 또 뵙기를 희망합니다!

10/10 - 훌륭해요

Austin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함

6/10 - 괜찮아요

Joelle

출장 여행
좋아요: 청결 상태, 직원 및 서비스
Well, I really don't like to write bad reviews, but this time I feel like people should know what they're paying for. Begining with the good points : - it's one of the cheapest place near the airport - staff was super friendly and professionnal - the room was perfectly clean - the bed was super comfortable - the free shuttle from/to the airport is super convinient Now, what's bad : - wifi is SUPER spotty and keep going on and off, you have to reconnect every 30 minutes'ish - the airconditionning is SUPER LOUD AND NOISY, like, drying machine loud and noisy. And it makes the room EXTRA DRY, it's even incomfortable to breath because it's so dry and even my skin and air were drying. But you can't turn it off because even if it's 50-60 outside, the room becomes super hot without the airconditionner - the decoration was ugly in my opinion, it really should be refreshed - the breakfast was really bad : super dry potatoes, super oily sausages, stale bread and only bananas for fruit. No yogurt (well, there is a bowl were apparently there is yogurt served but it was empty the 4 times I came, even if I was early), no pastries or croissant or muffins or anything. Just plain bread, eggs (these were good, at least), and the other things I mentionned above There were very little light in the room - rooms are weirdly arrenged. Sink outside of the bathroom?! That's not very elegant. - the hot water in the shower was not hot at all - you hear every noise from your neighboors room So, yeah..
2024년 4월에 4박 숙박함
답변 제공: General Manager 님, 2024년 4월 24일
Thank you for your feedback. This helps us ensure every guest experience is a great one! While we're glad you found our hotel convenient and affordable, we apologize for the inconveniences you experienced with our Wi-Fi, air conditioning, and breakfast options. Your comments are invaluable, and we'll address them with our team to ensure a better experience for future guests. We hope to welcome you back soon for an improved stay.Sincerely,The Management Team at Comfort Suites O'Hare

4/10 - 별로예요

Beth

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Paid for parking and had to park so far away it wasn't worth it, the hotel smelled in the elevator, on the seventh floor and into my room. Unpleasant stay would not stay there again. Staff was nice and friendly and did make me feel welcomed.
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 22일
Thank you for your feedback. This helps us ensure every guest experience is a great one! While we're glad our friendly staff made you feel welcome, we apologize for any concerns about parking and odor. Your comments will be shared with our team to ensure a more enjoyable experience in the future. Should you be in the area again, please consider coming back to see us.Sincerely,The Management Team at Comfort Suites O'Hare

10/10 - 훌륭해요

Nichole

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
.
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 24일
Thank you for your feedback. This helps us ensure every guest experience is a great one! We hope you had a great stay and look forward to welcoming you back for another five-star experience.Sincerely,The Management Team at Comfort Suites O'Hare

8/10 - 좋아요

Kevin

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
It was all right. Worn carpet. Noisy bathroom fan on constantly. Thin noise insulation between rooms. Clean though and very nice staff.
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 22일
Thank you for your feedback. This helps us ensure every guest experience is a great one! We're pleased you enjoyed our clean rooms and great service, and we'll pass your compliments on. We apologize for any inconvenience you had during your stay and will use your feedback to help us improve the visits of future guests. We hope you'll come back soon!Sincerely,The Management Team at Comfort Suites O'Hare

4/10 - 별로예요

Rey

좋아요: 청결 상태, 숙박 시설 상태 및 시설
.
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 22일
Thank you for your feedback. This helps us ensure every guest experience is a great one! We're saddened to learn you did not enjoy your visit, and we'd appreciate any specific comments or suggestions you care to share. Should you be in the area again, we hope you'll come back to see us.Sincerely,The Management Team at Comfort Suites O'Hare

10/10 - 훌륭해요

Sobrina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Súper atento el personal. Muy limpio
2024년 4월에 4박 숙박함
답변 제공: General Manager 님, 2024년 4월 22일
Thank you for your feedback. This helps us ensure every guest experience is a great one! We're glad our attention to cleanliness and service impressed you, and we look forward to hosting you again at Comfort Suites Chicago O'Hare.Sincerely,The Management Team at Comfort Suites O'Hare

10/10 - 훌륭해요

Lucenette

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

8/10 - 좋아요

ESTELA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Dreshawn

단체 여행
No hot water in room would like some compensation
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 19일
Thank you for your feedback. We understand how inconvenient the lack of hot water must have been for you, and we apologize for any disappointment it caused. Rest assured, we're taking steps to ensure this issue does not occur again. We value your patronage and hope to have the chance to provide you with a much-improved experience in the future.Sincerely,The Management Team at Comfort Suites O'Hare

8/10 - 좋아요

Karen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

John

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Ac in room was not working, had a horrible night trying to sleep. If you are someone who enjoys sleeping in uncomfortably hot rooms this is for you.
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 19일
Thank you for your feedback. This helps us ensure every guest experience is a great one!We apologize for any inconvenience you had with the AC, and we'll be sure to have our maintenance team address your concerns immediately. We appreciate your bringing this matter to our attention. Should you find yourself back in Chicago, we hope you'll consider staying with us again for a more exceptional experience.Sincerely,The Management Team at Comfort Suites O'Hare

10/10 - 훌륭해요

Tyler

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was great and room was amazing
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 17일
Dear Tyler,Thank you for your feedback. This helps us ensure every guest experience is a great one! We are delighted that our comfortable accommodations and friendly service contributed to your five-star rating. It was a pleasure to host you, and we look forward to welcoming you back to Comfort Suites Chicago O'Hare in the future.Sincerely,The Management Team at Comfort Suites O'Hare

4/10 - 별로예요

jahangir

2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Roberto

Clean
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 17일
Thank you for your feedback. This helps us ensure every guest experience is a great one! We were so happy to have you; however, we apologize for any inconvenience regarding cleanliness. Should you choose to stay with us again, we hope to provide you with an improved experience. Sincerely,The Management Team at Comfort Suites O'Hare

4/10 - 별로예요

Mara Verboonen

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함

8/10 - 좋아요

Davita 님, Evanston

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Jessica

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything is great about the room- Very comfortable bed, very nicely decorated, spacious. My only complaint would be the low quality breakfast with few options. The buffet style egg, sausage and potato squares looked unappetizing. There were bread, bagels, and waffles to put into one shared toaster. There were two types of cereal, and one fruit option -bananas. No yogurt, no pastries. two minute drive to the shopping mall which was wonderful!
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 15일
Thank you for your feedback. This helps us ensure every guest experience is a great one! We're thrilled to have met your high standards with our comfortable and spacious accommodations. Our culinary team appreciates your thoughts on breakfast, and we'll discuss your comments internally. It's terrific that our convenient location worked well for your trip! Should your travels bring you back our way, we hope you'll stay with us again at Comfort Suites Chicago O'Hare. Sincerely,The Management Team at Comfort Suites O'Hare

8/10 - 좋아요

Tonnalee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

rajmond

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Ok
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 16일
Thank you for your feedback. This helps us ensure every guest experience is a great one! We're delighted we could meet your expectations and look forward to welcoming you back for another enjoyable stay!Sincerely,The Management Team at Comfort Suites O'Hare

10/10 - 훌륭해요

Heidi

가족 여행
Ease of parking and check in. Clean room and shuttle to OHare.
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 15일
Thank you for your feedback. This helps us ensure every guest experience is a great one! We are delighted our convenient parking and wonderful shuttle service helped you have such a fantastic stay. Your five-star review is truly appreciated, and we look forward to welcoming you back again soon.Sincerely,The Management Team at Comfort Suites O'Hare

6/10 - 괜찮아요

Mushtaq Ahmed

Worst customer service and charging extra for parking 😒
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 15일
Thank you for your feedback. We are disappointed to hear about the lack of customer service received. We'll be sure to talk to our staff to remind them of the important value of delivering the very best in customer service, and we appreciate you sharing your feedback with us so we may evolve as a destination.Sincerely,The Management Team at Comfort Suites O'Hare

10/10 - 훌륭해요

Anil

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 12일
Thank you for your feedback. This helps us ensure every guest experience is a great one! We are pleased to hear you enjoyed your stay with us and our comfortable accommodations at Comfort Suites Chicago O'Hare. We look forward to hosting you again in the future!Sincerely,The Management Team at Comfort Suites O'Hare

10/10 - 훌륭해요

Cristian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

8/10 - 좋아요

Raed

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice and polite staff, good cleanliness, comfortable bed, good heating and cooling system
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 12일
Thank you for your feedback. This helps us ensure every guest experience is a great one! Impressing you with our exceptional service is always a top priority, so we're thrilled our friendly team was able to uphold this commitment. It's also great to read our clean, comfortable accommodations were a highlight of your trip. The pleasure was truly ours, and we hope you'll choose to visit us again in the future.Sincerely,The Management Team at Comfort Suites O'Hare

10/10 - 훌륭해요

Bruna

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy to get in, Close to the airport, The drivers were so nice with us, It is a place to stay 2 or 3 nights
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 10일
Thank you for your feedback. This helps us ensure every guest experience is a great one!We are so happy to know that you had a good time with us overall and that our location near the airport was perfect for your needs. It would be a pleasure to host you again soon, so hurry back. Sincerely,The Management Team at Comfort Suites O'Hare

10/10 - 훌륭해요

Arlene

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Love this place
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 10일
Thank you for your feedback. This helps us ensure every guest experience is a great one! We are delighted you thoroughly enjoyed your recent stay at Comfort Suites Chicago O'Hare, and we appreciate your perfect rating. It was a pleasure having you here, and we hope you return soon!Sincerely,The Management Team at Comfort Suites O'Hare

10/10 - 훌륭해요

DEBORAH

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

8/10 - 좋아요

Alex

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Lani

2024년 4월에 1박 숙박함

10/10 - 훌륭해요

MERAB

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Todo muy bien
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 8일
Thank you for your feedback. This helps us ensure every guest experience is a great one! We are delighted that we exceeded your expectations and look forward to welcoming you back for another fantastic five-star experience.Sincerely,The Management Team at Comfort Suites O'Hare

8/10 - 좋아요

Alyssa

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice receptionist
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 8일
Thank you for your feedback. This helps us ensure every guest experience is a great one! We are thrilled that you had a wonderful interaction with one of our team members. Thank you for choosing Comfort Suites Chicago O'Hare and we hope to welcome you back soon.Comfort Suites Chicago O'Hare

6/10 - 괜찮아요

MEHMET 님, AVENTURA

That
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 8일
Thank you for your feedback. This helps us ensure every guest experience is a great one!We invite you to reach out to us so we may learn what we can do to make your next visit a five-star visit. Sincerely,The Management Team at Comfort Suites O'Hare

10/10 - 훌륭해요

Nikki

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The shuttle driver was amazing, and the hotel staff were very helpful and friendly.
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 8일
Dear Nikki,It's wonderful to hear that your experience with the shuttle driver and the hotel staff was so positive! We strive to provide friendly and helpful service, so knowing that our team made a great impression on you is very rewarding. We look forward to welcoming you back for another great stay with us.Sincerely,The Management Team at Comfort Suites O'Hare

8/10 - 좋아요

Shannon

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful staff, convenient shuttle to O’Hare
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 8일
Thank you for your feedback. This helps us ensure every guest experience is a great one! Impressing you with our exceptional service is always a top priority, so we're thrilled our commitment to this shone through during your visit. It's also great to read you were able to take advantage of some of our convenient amenities. The pleasure was all ours, and we hope you'll choose to visit us again in the future.Sincerely,The Management Team at Comfort Suites O'Hare

4/10 - 별로예요

Lu

출장 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Room is large, close to airport. But internet doesn’t work at all, which is a real headache if you want to get connected to Internet for anything.
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 8일
Thank you for your feedback. This helps us ensure every guest experience is a great one! While we're glad you enjoyed our comfortable accommodations and convenient location, we're disappointed to learn we fell short of expectations in other aspects. We offer our sincere apologies for any trouble you had connecting to our internet services and for any inconvenience this may have caused you. Your comments have been duly noted and will be looked into further. We appreciate you choosing to stay with us and wish you safe travels ahead.Sincerely,The Management Team at Comfort Suites O'Hare

10/10 - 훌륭해요

Alicia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent Service
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 7일
Thank you for your feedback. This helps us ensure every guest experience is a great one! We are glad our friendly team could provide you with such excellent service during your stay. Thank you for visiting Comfort Suites Chicago O'Hare, and we look forward to seeing you again soon.Sincerely,The Management Team at Comfort Suites O'Hare

8/10 - 좋아요

Srdjan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ok, average.
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 9일
Dear Srdjan,Thank you for your feedback. This helps us ensure every guest experience is a great one! We are glad our accommodations met your needs, and hopefully, your next stay will be even better. Until then, thank you for choosing Comfort Suites Chicago O'Hare, and we wish you well!Sincerely,The Management Team at Comfort Suites O'Hare

10/10 - 훌륭해요

Denny

2024년 3월에 1박 숙박함

8/10 - 좋아요

Maria Lizeth

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good service
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 7일
Thank you for your feedback. This helps us ensure every guest experience is a great one! It's rewarding to know our team provided excellent service during your stay. Your kind words will be shared, and we can't wait to welcome you back soon for another positive experience.Sincerely,The Management Team at Comfort Suites O'Hare

10/10 - 훌륭해요

Jennifer

Comfortable stay. Would come back again.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 3일
Thank you for your feedback. This helps us ensure every guest experience is a great one! We're thrilled to hear that you had a comfortable stay and that you would consider coming back again. Your feedback motivates us at Comfort Suites O'Hare to continue providing the best quality service! We look forward to welcoming you back for another enjoyable stay in the future.Sincerely,The Management Team at Comfort Suites O'Hare

2/10 - 너무 별로예요

Cristian

별로예요: 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Luis

단체 여행, 아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location is perfect, restaurant pizza one is very good, the staff very good, I’ll back to comfort suites on my next visit to Chicago
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 3일
Thank you for your feedback. This helps us ensure every guest experience is a great one. We are so happy you enjoyed the delicious pizza, convenient location, and appreciated our professional staff. Returning faces are always what we strive for, so come back to Comfort Suites Chicago O'Hare any time!Sincerely,The Management Team at Comfort Suites O'Hare

10/10 - 훌륭해요

Donald

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Marisela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함