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아메리카스 베스트 밸류 인 오거스타 S 여행 후기

2 out of 5
아메리카스 베스트 밸류 인 오거스타 S
3320 Deans Bridge Rd, 520 Bobby Jones Exp/US1 S, Augusta, GA

이용 후기

5.4
평점 10 - 훌륭해요. 87개 이용 후기 중 11개" "
평점 8 - 좋아요. 87개 이용 후기 중 15개" "
평점 6 - 괜찮아요. 87개 이용 후기 중 18개" "
평점 4 - 별로예요. 87개 이용 후기 중 21개" "
평점 2 - 너무 별로예요. 87개 이용 후기 중 22개" "

5.2/10

청결 상태

6.2/10

직원 및 서비스

6.0/10

편의 시설/서비스

5.0/10

숙박 시설 상태 및 시설

6.6/10

친환경

이용 후기

8/10 - 좋아요

Guy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
It was nice room but out side it had old junk car seating around .noise. but i think he has people that live there all year round that's why they have all that junk around
2023년 12월에 2박 숙박함
답변 제공: RJ 님, 2024년 1월 1일
WE ARE GLAD TO HEAR YOU LIKED YOUR ROOM. AS FOR THE 2 CARS THAT ARE BROKEN DOWN, WE ARE IN THE PROCESS OF GETTING THEM REMOVED. SORRY ABOUT ANY NOICE THAT YOU HEARD. WE TRY ARE BEST TO KEEP IT AS QUIET AS POSSIBLE.

10/10 - 훌륭해요

Carleen

Very decent. Check in fast and easy. Room clean and tidy
2023년 11월에 1박 숙박함
답변 제공: RJ 님, 2023년 11월 2일
We are glad to hear that you enjoyed your stay.

8/10 - 좋아요

WILLIAM

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
GOOD HOTEL FOR THE PRICE, CLEAN, DECENT SERVICE AT DESK, CLOSEST TO THE AIRPORT, LATE CHECK IN AT 12:00 SMOOTH, QUIET.
2023년 8월에 1박 숙박함
답변 제공: RJ 님, 2023년 8월 23일
THANKYOU FOR YOUR REVIEW. WE ARE PLEASED TO HEAR THAT YOU ENJOYED YOUR STAY AT OUR HOTEL. WE LOOK FORWARD TO TAKING CARE OF ANY LODGING NEEDS YOU MAY HAVE IN THE FUTURE.

8/10 - 좋아요

Rhonda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: RJ 님, 2023년 7월 30일
THANK YOU FOR STAYING AT OUR HOTEL AND WE ARE HAPPY TO HEAR YOU HAD A GOOD EXPERIENCE WHILE STAYING AT OUR HOTEL.

4/10 - 별로예요

Julie

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Missing handles on dresser. Refrigerator has not been washed in a long time. Roaches on the wall. Afraid of getting in the bed and having roaches on me. I would NOT recommend this hotel.
2023년 7월에 1박 숙박함
답변 제공: RJ 님, 2023년 7월 9일
WE ARE SORRY THAT YOU HAD A BAD EXPERIENCE AT OUR HOTEL. WE WILL ADDRESS THE ISSUES THAT YOU HAD.

10/10 - 훌륭해요

Gabriel

2023년 5월에 3박 숙박함
답변 제공: RJ 님, 2023년 7월 30일
THANKYOU FOR STAYING AT OUR HOTEL WHILE YOU WERE IN AUGUSTA, GA. WE ARE GLAD YOU HAD SUCH A GREAT EXPERIENCE AT OUT HOTEL.

10/10 - 훌륭해요

Gabriel

2023년 5월에 2박 숙박함
답변 제공: RJ 님, 2023년 6월 1일
WE ARE GLAD TO HEAR YOU ENJOYED YOUR STAY

10/10 - 훌륭해요

Gabriel

2023년 4월에 2박 숙박함
답변 제공: RJ 님, 2023년 5월 19일
we are glad you enjoyed your stay

10/10 - 훌륭해요

Gabriel

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice and quiet
2023년 4월에 2박 숙박함
답변 제공: Richard 님, 2023년 4월 15일
We are glad to hear that you are enjoying your stay with us.

10/10 - 훌륭해요

Daniel

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was quiet and peaceful
2023년 3월에 13박 숙박함
답변 제공: RJ 님, 2023년 3월 27일
WE ARE GLAD THAT YOU HAD A GOOD EXPERIENCE AT OUR HOTEL. WE LOOK FORWARD TO YOU STAYING WITH US IN THE FUTURE.

8/10 - 좋아요

Selena

There was roaches
2023년 2월에 2박 숙박함
답변 제공: RICHARD 님, 2023년 2월 10일
WE ARE SORRY THAT YOU SAW ROACHES IN YOUR ROOM. WE WILL BE CONTACTING OUR PEST CONTROL COMPANY TO ADDRESS THIS PROBLEM. WE ARE HAPPY THAT THE REST OF YOUR STAY WAS A POSITIVE ONE.

10/10 - 훌륭해요

Sherry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel visit
Very nice
2022년 5월에 6박 숙박함
답변 제공: rj 님, 2022년 5월 16일
Good afternoon, We are pleased to hear that your stay at our hotel was a nice one.

4/10 - 별로예요

Sol

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
It was a smoke free room but still smell like someone smoked in it… it was for the most part clean. Seems very old, need updates for sure..
2022년 4월에 1박 숙박함
답변 제공: md 님, 2022년 4월 28일
We are sorry to hear that your stay was not a good one. We will address the issues that you had.

2/10 - 너무 별로예요

Jennifer

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nope, don't even think about it!
Wasn't even out of the car before a guest livjng there came begging for a ride to the Amtrak station (found out there is none) or to call an Uber or taxi at my expense. She got snippy when I refused. Didn't look too bad on the outside. My 13 year old made a joke about the nonpet policy and I guess we were instantly put on his watch list. He made sure we knew checkout was at 11 and every timd I was outside smoking he reminded me there was no smoking in the rooms. Later another clerk informed me there was a $250 cleaning charge for smoking in the rooms. Walked in and saw some small things that didn't bug me normally like a stain on the comforter, marks on the wall etc. We were running late to meet up with family we haven't seen in 10 years so didn't pay much more attention. When we got back later that night we were tired and exhausted. I then noticed the adjoining door was missing 3 inches at the bottom which explained the pot smoke coming from our room when we opened the door. Turned back my bed and was disgusted. Dirt, tears and pubic hair everywhere. Went to call the front desk and there was no cord. The light on the wall looked like burn marks around it. None of the outlets worked except where the fridge and microwave were. Thankfully my son's bed was fine except for the comforter. I slept in my clothes on top of the comforter and still felt dirty. No one was there to complain to when I was leaving. Maids were all on the 2nd floor smoking and goofing off. 0 stars
Dirt, tears and pubic hairs on my bed. Other bed had clean sheets.
I don't want to even think of what that stain is.
Burn marks?
graffiti and bad patching job.
2022년 4월에 1박 숙박함
답변 제공: Guest Relations 님, 2022년 4월 21일
Dear Jennifer, In reading your review, it is clear that we failed to meet your needs, and for that, we are very sorry. Guest feedback is our foremost catalyst for beneficial change, so rest assured that we will reflect upon your feedback and seize all opportunities for improvement. This is not how we want you to remember us, so please allow us to make this up to you on a future trip.

2/10 - 너무 별로예요

Jennifer

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Awful
Roaches as soon as you walk into the room. On the bed and walls. We left. They wouldn’t refund our money. It was awful. We slept in the car at the hospital parking garage.
2022년 3월에 1박 숙박함
답변 제공: rj 님, 2022년 4월 17일
We are sorry that you had a bad experience at our hotel. We will address the issue that caused you to have a negative experience.

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Place had roaches. I would rate this motel a ZERO. Save your money and go somewhere else. They changed my first review to a 4 and that is not accurate.
2022년 4월에 1박 숙박함
답변 제공: rj 님, 2022년 4월 15일
We are sorry that your stay was not a good one. We will address the issue that you said you had.

4/10 - 별로예요

Diana

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Cheap motel and lots of road noise
Room had a couple of bugs in it. Bed was clean. Room next door had a couple fighting all night long! TV remote had the back off of it. Clock was flashing and parts were also missing. Front desk gave us a wake-up call. Will not stay here again.
2022년 4월에 1박 숙박함
답변 제공: rj 님, 2022년 4월 12일
Sorry to hear you did not enjoy your stay.

2/10 - 너무 별로예요

Roberto

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
the worst hotel i have ever visited. Torn sheets, toilet didn't work, insects everywhere, a lot of cigarette smell. terrible conditions
2022년 4월에 2박 숙박함
답변 제공: rj 님, 2022년 4월 9일
We are very sorry that you had a negative experience at our hotel. We will do our best to correct the issues that you had. Once again, we are sorry that you had a bad experience at our hotel.

2/10 - 너무 별로예요

Myraida

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Didn’t read the Rates and Thought it was a nice Hotel But It wasn’t smelled to Much Of smoke and The room wasn’t really cleaned Terrible experience
2022년 3월에 3박 숙박함
답변 제공: richard 님, 2022년 3월 22일
Sorry to hear that you were unhappy with your stay

10/10 - 훌륭해요

Betzaida

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Estaba bien comodo y accesible
2022년 3월에 1박 숙박함

4/10 - 별로예요

Katyusha

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Roaches
2020년 1월에 1박 숙박함
답변 제공: Richard 님, 2020년 1월 6일
Sorry to hear that you had problems during your stay. We will address the problem that you have mentioned. Once again we are sorry you did not enjoy your stay.

4/10 - 별로예요

실제 이용하신 고객

2019년 12월에 1박 숙박함
답변 제공: manager 님, 2019년 12월 17일
Sorry to hear you were not happy with your stay.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was a smoke free room, but I could smell some smoke. Its smell was covered up by the perfumes in the room.
2019년 9월에 1박 숙박함
답변 제공: manager 님, 2019년 9월 12일
Sorry to hear that your stay had problems. I would like to apologize for any issues you may have had.

6/10 - 괜찮아요

Wardell

출장 여행
좋아요: 직원 및 서비스
2019년 9월에 3박 숙박함
답변 제공: rick 님, 2019년 9월 9일
Thank you for staying at our hotel. Please let us know what we could have done to make your stay more enjoyable.

6/10 - 괜찮아요

Nique

단체 여행, 출장 여행
There’s a distinct smell so make sure you bring air freshener and there’s also a lot of roaches
2019년 8월에 2박 숙박함
답변 제공: manager 님, 2019년 8월 19일
Sorry to hear that you had a couple of issues with your room. We will work hard to address the problems that you had.

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행, 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태
I was not pleased with the extra pay of 10 dollars after I paid online..Then they had roaches..I really wanted to make this visit pleasant because I had already paid my money and did'nt have no extra funds for another room nor to wait for cancellation...I wish I had gotten a better room...
2019년 7월에 1박 숙박함
답변 제공: management 님, 2019년 7월 4일
I am sorry that your stay was not better. I apologize for any problems that you may have had. If you stay with us in the future we will try to make your stay better.

6/10 - 괜찮아요

Sean

좋아요: 직원 및 서비스
2019년 6월에 1박 숙박함
답변 제공: Rick 님, 2019년 6월 17일
Thank you for choosing to stay at our hotel. We are glad we had the chance to provide your hotel needs. Please let us know what we can do to make your stay with us even better in the future if you decide to stay with us again.

6/10 - 괜찮아요

Diana

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Guacala
Muy caro y no esta limpio avía cucarachas
2019년 5월에 1박 숙박함
답변 제공: management 님, 2019년 7월 4일
sorry to hear that you had problems during your stay. I apologize for any problems that you may have had.

2/10 - 너무 별로예요

Kherri

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 객실의 편안함
Awful
2019년 5월에 1박 숙박함
답변 제공: manager 님, 2019년 5월 20일
sorry to hear that your stay was not that good. we apologize that your did not enjoy your stay. please let us knew what was wrong so we may correct the problems. Once again we are sorry that you didn't enjoy your stay at our hotel.

8/10 - 좋아요

Carolyn

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pleasant stay
Appears to have formerly been a Days Inn location. Convenient to Fort Gordon easy access to I 520. Some dust in out of the way places but overall clean. Road noise but not enough to disturb this tired traveler. Staff very friendly and helpful. Price excellent
2019년 4월에 1박 숙박함
답변 제공: Richard 님, 2019년 4월 29일
Thank you for choosing to stay at our hotel, Carolyn and we are very pleased to hear that you enjoyed your stay. We will address the issue of dust in out of the way places. I will let the hotel staff know that you were pleased with their service. Thankyou once again.

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 4월에 1박 숙박함
답변 제공: rick 님, 2019년 5월 3일
Good Afternoon, Sorry to hear that your stay at our hotel was not that good. Please let us know what we could have done to have made it better.

2/10 - 너무 별로예요

Eric

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Terrible
Worst place to stay ever!!!!!!!!! Roaches
2019년 4월에 4박 숙박함
답변 제공: rick 님, 2019년 5월 20일
We are very sorry for the negative experience that you had at our hotel. We have contacted our pest control company to address this matter.

2/10 - 너무 별로예요

Nina J.

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Bad News
We were given 1 small tube of shampoo. No tissues in the room. Light was out in the sink area. Knocked on the door early in the morning we were checking out to ask for our towels. The male maid did not speak english. I was trying to tell him we were checking out that day. There was trash and old towels outside the room next to us for the 2 days we were there. No coffee pot. Breakfast served 6am -9am. No orange juice. No ac in lobby. Posted note you have to eat at this big table in the lobby. No taking food to your room. Had only cereral, and pastries.
2019년 4월에 3박 숙박함
답변 제공: rick 님, 2019년 4월 22일
Sorry to hear that you did not have a good stay. I have spoken to the owner concerning the male housekeeper. I apologize for the problems that you had at our hotel.

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2019년 4월에 1박 숙박함
답변 제공: Richard 님, 2019년 4월 11일
Sorry to hear that you were not happy with your stay at our hotel. Please let us know what made your stay unfavorable so we may address the problems. Once again we are sorry for you negative experience.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
2019년 4월에 1박 숙박함
답변 제공: rick 님, 2019년 4월 11일
Thank you for the positive review and are very happy that you enjoyed your stay with us.

2/10 - 너무 별로예요

실제 이용하신 고객

2019년 4월에 4박 숙박함
답변 제공: richard 님, 2019년 4월 30일
sorry to hear that you did not enjoy your stay at our hotel. Please let us know what we could have done to make it positive experience for you.

4/10 - 별로예요

Breanna

별로예요: 직원 및 서비스, 객실의 편안함
Not recommended
I booked for 3 nights. I called the hotel twice and told them I’d be arriving around 2am and they assured me I wouldn’t be charged an extra night as long as there was a room available. I booked this hotel because they had a 24hr service desk. Well I arrived at 2am to find out I was checking in through a window still standing outside by myself in what didn’t appear to be a very present setting. I check in and they give me a room key to a room with people already in it. So I have to go stand outside again. The lady who checked me in was very nice and felt bad they had booked my room even after I called ahead TWICE with an arrival time, so she upgraded my room. The room was clean, but pretty out of date. The bed was old. The bathroom was barely big enough to close the door. Then worst of all, upon check out the rudest man was fighting with me about how many nights I stayed. I told him I called ahead twice asking if I needed to pay another night or early check in fee and they told me no. He said it was a mistake and I told him this was not my fault and he continued to argue with me until I up and walked out the door.
2019년 2월에 3박 숙박함
답변 제공: manager 님, 2019년 3월 3일
I am very sorry that you had a bad experience at our hotel. I have spoken with the gentleman that was working when you checked out. The mistake was made by the hotel as you said and he should have not tried to collect on it. Once again I am sorry that you had a negative experience.

4/10 - 별로예요

Stephen

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
I felt unsafe at this hotel. The surroundings seemed shady. I was glad to be safe when I left. I will never stay here again.
2018년 12월에 1박 숙박함
답변 제공: richard 님, 2018년 12월 22일
Good Afternoon, I am sorry to hear that you didn't feel comfortable or safe at our hotel. Please let us know what we can do to fix this problem for future guests.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
i walked across the floor and it turned my feet black . to many roachesssssssssss .
2018년 10월에 3박 숙박함

10/10 - 훌륭해요

Timothy

Family weekend
Very clean and exactly what I wanted.
2018년 9월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice plce
Very close to our. Family event & the staff was nice
2018년 6월에 1박 숙박함
답변 제공: R.J. 님, 2018년 6월 26일
Thank you for staying at our hotel. We are glad to hear you enjoyed your stay and had a positive experience at our hotel. We look forward to serving your hotel needs in the future if your in Augusta, Ga. again. Richard Johnson Manager

6/10 - 괜찮아요

Keesla

답변 제공: rj 님, 2018년 4월 23일
Thank You for staying at our hotel. Hope to see you again in the future.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Clean and comfortable
There were no unpleasant surprises. Motel adjoins U.S. Hwy. 1, so you do hear some heavy truck traffic, but reasonably quiet. I stayed on side next to highway and slept well. Good "bang for the buck", for pricing. The man on front desk was friendly and helpful, answering questions about local area.
2018년 3월에 1박 숙박함
답변 제공: RICHARD 님, 2018년 4월 2일
THANK YOU FOR STAYING AT OUR HOTEL AND WE ARE GLAD TO HEAR THAT YOUR STAY WAS PLEASANT.

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Area not that nice
The staff was friendly , the breakfast was so-so . A little below average place.
2017년 9월에 6박 숙박함

6/10 - 괜찮아요

Kathy 님, Douglasville, Georgia

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Hotel by the parking lot
I found several cigarette holes in the bedspread, didn't feel comfortable sleeping on the bed for that reason. Had difficulty sleeping at night due to honking horns and cars zooming by within feet away. Also, saw three bugs in the place during my stay. Staff was helpful and courteous. Location was convenient for purpose of my visit. On the positive side, place was well furnished.
2017년 9월에 2박 숙박함

2/10 - 너무 별로예요

Wendy

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 8월에 2박 숙박함

8/10 - 좋아요

russell

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Family vacatiin
Breakfast was very disappointing,all they had we're a few muffins,some coffee and one or two cereals,ac was not very good and for five people very small,eating area was a small kitchen table,just one was all,and when we sent our grandson for spoons he got hollered at would never recommend this hotel very low grade,thanks
2017년 7월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice place for the money
Not fancy but not expensive either. Great Value!!!

4/10 - 별로예요

Kimberly

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
This hotel sucks
Not very clean or comfortable, but the worst part was coming into the room and having it smell so strong of marijuana that we had to open the door to air it out. Complained to manager but was told they are drug free! I am a police officer and I can assure you they are not!! Will never stay there again! Was forced to stay there due to Masters Golf Tournament taking up all decent rooms. Hated the hotel and the staff!

8/10 - 좋아요

Ms. Paula

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was okay, they are currently renovating! It was decent for the price I paid and for 1 night only!