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블루 다이아몬드 부티크 호텔 여행 후기

4 out of 5
블루 다이아몬드 부티크 호텔
761 Rubenstein Drive, Pretoria, Gauteng

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 21개 이용 후기 중 11개" "
평점 8 - 좋아요. 21개 이용 후기 중 6개" "
평점 6 - 괜찮아요. 21개 이용 후기 중 3개" "
평점 4 - 별로예요. 21개 이용 후기 중 0개" "
평점 2 - 너무 별로예요. 21개 이용 후기 중 1개" "

9.2/10

청결 상태

8.0/10

직원 및 서비스

8.6/10

숙박 시설 상태 및 시설

7.0/10

친환경

이용 후기

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Endless Service Issues
Lots of service issues with this hotel. Save yourself the grief and look elsewhere. Definately not worth the money.
2023년 12월에 5박 숙박함

6/10 - 괜찮아요

Leana

가족 여행
좋아요: 객실의 편안함
No atmosphere in hotel. Found Spa employess swimming naked in swimming pool. Shokking!!!!!!! Milk sour in room, other room had only cremora. 1 Dirty towel in one of our rooms. Aircon not working. Dissapointed
2023년 9월에 1박 숙박함

6/10 - 괜찮아요

VALERIE

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Équipements de qualité mais services perfectibles
Hôtel récent avec des équipements de qualité. La chambre est très spacieuse, la literie de qualité, Il est assez éloigné du centre ville. Concernant le service, nous avons été très déçus, peut mieux faire.
2023년 4월에 1박 숙박함
답변 제공: Mathabo 님, 2023년 5월 3일
Dear ValerieThank You for your valued feedback.We are glad to hear that you are happy with the quality of our Hotel.Our staff always strives to provide excellent service, however we would like to deeply apologize if the service you received did not meet your expectations.Kind Regards

10/10 - 훌륭해요

patrick

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pleasant
Nice room with very nice bathroom. Good breakfast.
2023년 4월에 1박 숙박함
답변 제공: Mathabo 님, 2023년 5월 3일
Dear PatrickThank You for your valued feedback.We are delighted to hear that you enjoyed your stay in Blue Diamond Boutique Hotel, we hope to see you again soon.Kind Regards

10/10 - 훌륭해요

Nosihle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fabulous staff, brilliant welcome. Orientated well
Amazing place full of tranquil. Will visit again when we get an opportunity. Very refreshing for the couple that needs time out to themselves. Well priced is worth every cent paid. The place is also well located with malls around with best facilities and easy access to the shops and freeway. 24 hours security visibility at the gate. Building and the yard well maintained and facilities I.e. pool. Secured parking lot visible to the security and reception. Food at the dining room well presented and served according to your preferences. Staff always willing to assist and encourage for more visits, advices on how to make bookings more easy by calling the hotel directly for sure case and secured booking for the future. If willing to book online to do and confirm by the call to avoid disappointments. Taken to the room, shown on how things worked and how to be connected to WiFi also instructions given out on the pamphlet. Room environment cost, comfortable and very neat. Advised on how to get hold of reception staff if needed help or services. Staff showed willingness to continuously improve by asking if our experience was good and to tell them if there was anything we were not happy about. Reception staff was also available and willing to assist as need arised. On the day we left they still asked we could come back and if we do to book for longer stay. In conclusion you have the Best staff running your business as if they owns it, not forgetting that they are also the stakeholders.
2019년 5월에 1박 숙박함
답변 제공: Blue Diamond Hotel 님, 2019년 6월 1일
Good Morning Nosihle , Thank you for a positive feedback, highly appreciated. We look forward to hosting you again.

10/10 - 훌륭해요

Nicholas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfy Stay :)
Fantastic, friendly, clean and good breakfast!

8/10 - 좋아요

FISSEHA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very good
Very very poor internet but z front desk staff are very helpful.
2017년 11월에 5박 숙박함
Many thanks for your comments we appreciete your feedback. We will review why our Wifi was poor dueing your stay as it is usually very good.

10/10 - 훌륭해요

JD

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great overnight
Great place, nice and close to everything.
2017년 7월에 1박 숙박함
thank you for the wonderful feedback. We look forward to having you stay with us again.

10/10 - 훌륭해요

Jayshree

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

PETRUS

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
BEAUTIFUL PLACE
THIS WAS AN AMAZING PLACE WITH VERY FRIENDLY PEOPLE.... WE HAD PAID THROUGH HOTELS .COM FOR ANOTHER PLACE THAT DIDNT EXIST AND IS STILL WAITING FOR THE PAY BACK... I AM VERY SAD THAT YOU CAN BOOK PLACES OUT THAT DOESNT EXIST... THIS WEEKEND WAS A VERY EXPENSIVE ONE BECUASE OF HOTELS.COM THAT WASNT HONEST... PS THE BOOKING WAS FOR VILLA LA VIE IN SILVERLAKES ESTATE...

8/10 - 좋아요

Hyde

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Compact, neat, and well equipped
Stayed here for a week. My room 22 had a frige, bath-tub, shower. Wifi was free and no-limit, but a bit slow. This hotel has gym, spa, swimming pool, restaurant, conference room. All the staffs are kind and well-trained.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

Cassie 님, Dubai

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Cassie
Most enjoyable and great stay over on business trip

10/10 - 훌륭해요

dimakatso 님, Pretoria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel condition
We had a fabulous stay, the place exceeded my expectations. I just wish the hotel was on the outer part of the road so that more people will know and see it.

6/10 - 괜찮아요

yulrun 님, Mauritius

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Nice hotel with too relaxed staff
On arrival, I had to fill out a form in the parking lot under the rain for the security guy... Then, carrying my luggage (under the rain) without any help being offer by the same guy. At check-in, they first give me the wrong room. I followed the employee to the room and he realized that the room was either occupied or not ready (weird as the place looked empty). He want back to the reception to find the good room. I think there a management issue. Staff doesn't seem to be properly trained. Next evening when I arrived, I waited about 5 minutes at the entrance gate. I rang the bell, horned, no one was coming. Finally, after a big long horn, the security guy came from inside the main building. Arriving to my room, my card was demagnetized. Went back to reception to get it fixed... But the machine wasn't working. They tried and tried until they had to call someone. After 15-20 min of waiting, they finally opened the door with the master key. That also give me the opportunity to see that the security guard sits inside with the reception staff to chat instead of being alone near the gate. I was happy to leave the next morning. It was my second time at this hotel and probably the last one. Very sad because the place is really nice, but it seems difficult to keep staff motivated when a place is empty.

10/10 - 훌륭해요

Herman 님, Amstenrade

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Zeer goed hotel
Qua comfort en design een uitstekend hotel. Het hotel ligt prima, aan het oosten van Pretoria op prettige afstand van de N1, de snelweg naar Johannesburg en O R Tambo International. De service is heel goed en het ontbijt is uitstekend.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설

10/10 - 훌륭해요

YULRUN 님, Mauritius

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The perfect boutique hotel
I had a great stay at Blue Diamond. The place is safe and gorgeous. I booked an executive room which was enormous! Breakfast was awesome and the staff kind and attentive. Didn't tried the spa or the pool, but both look great. The gym is well equipped for a small hotel like that, but the bike would need some repairs...

10/10 - 훌륭해요

Gerrit 님, Roodepoort

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Really great value !
Absolutely perfect except for 1 small item...in a boutique hotel we expected 2ply toilet paper, otherwise everything was excellent.Would stay here again.Very friendly and helpful staff. Large rooms with all the bells and whistles.
답변 제공: Mercy 님, 2014년 10월 11일
Thank you for your feedback Im happy to report the toilet paper issue has been resolved. We hope you will come and join us again