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로즈뷰 알렉산드라 팰리스 호텔 여행 후기

3 out of 5
로즈뷰 알렉산드라 팰리스 호텔
2 Queens Avenue, Muswell Hill, Near East Finchley, London, England

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 403개 이용 후기 중 103개" "
평점 8 - 좋아요. 403개 이용 후기 중 141개" "
평점 6 - 괜찮아요. 403개 이용 후기 중 93개" "
평점 4 - 별로예요. 403개 이용 후기 중 41개" "
평점 2 - 너무 별로예요. 403개 이용 후기 중 25개" "

7.8/10

청결 상태

8.0/10

직원 및 서비스

7.0/10

편의 시설/서비스

6.8/10

숙박 시설 상태 및 시설

7.0/10

친환경

이용 후기

10/10 - 훌륭해요

Syed

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

norman

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Super location for Muswell Hill. Elements of hotel a bit dated but very pleasant staff.
2024년 5월에 1박 숙박함

2/10 - 너무 별로예요

Serpil

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함

2/10 - 너무 별로예요

Margaret

I am covered in bites from bed bugs 🐞 Never ever had them before
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 21일
Thank you for bringing the matter to our attention.We are very sorry to hear about the complaint. I assure you that we are taking the matter very seriously. Its very surprising as we are not aware of any bed bug problem at the hotel. And have not had any complaint from any guests from the past from your room. Never the less We have immediately closed down the room and carrying out an investigation. So far our Housekeepers and Receptionist have inspected the bed, soft furnishing and room and have found no sign of any bed bug activity. However we have called out our Pest control technician who will be coming out today to make a thorough search on the whole room. He will carry out a very detailed inspection and analyses and take apart the bed, mattress, soft furnishing, desks, seating , carpet and everything in the room to identify if we do have any activity, and to treat the room regardless.As you might be aware, bed bugs are not due to unhygienic reasons but are usually carried around by any unsuspecting guests, using public Transport, restaurants, cinemas or whilst traveling, who could easily bring it in to hotel rooms. Even the 5 Star hotels are at Risk.Wishing you all the best.

6/10 - 괜찮아요

Brigitte

단체 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
London hat Charme, was die alten Gebäude betrifft, jedoch sollte ein Hotel in dieser Preiskategorie, weitab vom Town-Center, ein bisschen mehr Wert auf Komfort, Stil und modernere Technik legen. Auch die Matratzen könnten mal erneuert werden.
2024년 4월에 2박 숙박함

6/10 - 괜찮아요

George

좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
Location and value for money.
2024년 4월에 1박 숙박함

8/10 - 좋아요

Michael

2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Praise

2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Allie

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
No one at check in upon arrival for a long time, even after buzzing. Rooms are ok but paper thin walls means you hear everything around you
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Jacqueline

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Avoid this hotel at all costs. Nothing like the photos. Rooms are dreadful, dirty, tv didn’t work, shower didn’t work, shower came apart in my hand. They gave me a new room… no improvement. Dreaded going back every night but had paid upfront .. torn curtains, ripped chair, looks like nothing had been upgraded since early 70’s.. filthy carpet, beds awful, and note in awful toilet asking you not to put toilet paper in the toilet? I cannot stress how bad this hotel is and the stench of stale smoke is the first thing that hits you… BEWARE
2024년 2월에 4박 숙박함

8/10 - 좋아요

Martin

2024년 2월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스
Fine
We stayed in 203, having paid for a spacious double. The room was excellent in terms of size - double bed, rollout bed folded into a chair, a desk, space to move around. The bathroom, however, was closet sized with a slanted ceiling/wall. My friend is very tall and could hardly stand upright anywhere except inside the shower stall. The wall above the shower had black mold. The radiator was broken and had been replaced by an electric heater. We asked for an extra duvet and got one immediately. Meanwhile our friends downstairs in 103 had a radiator that wouldn’t turn off. Staff was extremely nice, cleaning was excellent. It’s fine for a few days or if you’re only there to sleep. We picked it for easy walking distance to Alexandra Palace Theatre and this worked out very well. Busses very close by, several good dining options as well.
2024년 2월에 3박 숙박함

10/10 - 훌륭해요

Will

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A great stay
Hotel was very nice. Staff were helpful and friendly. Room was nicely laid out, clean, and comfortable. Would come again.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Bilaal

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Wissam was very helpful 10/10 . Explains everything well
2024년 2월에 1박 숙박함

8/10 - 좋아요

Aman

2024년 2월에 1박 숙박함

2/10 - 너무 별로예요

Dan

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Not a peaceful nights rest.
Family of 4. 2 adult 2 children. Arrived at 7pm. After a long day driving 300 miles and awake since 4.30am (wife straight after a night shift) all we wanted was something to eat and sleep. We settled in at 9.30. At 11pm the room phone starts ringing at fire alarm volume waking everyone. The reception claims asks if we are making noise. Advised they had woken us. Coming pained to booking agent who rang the hotel. At 11:40am. The phone booms again. I go down to speak to reception very, claims that 2 rooms have complained about their neighbour, the rooms are across the other side of the hotel from us. Not been able to get back to sleep, have another 300 miles to drive tomorrow. Very unhappy. Never ever had an experience like this.
2024년 2월에 1박 숙박함

2/10 - 너무 별로예요

leila

2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Simon

좋아요: 청결 상태, 객실의 편안함
All Good 👍
All Good, small room, but that’s what I ordered, everything I needed and great connections into central London 👍
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Nick

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It’s exactly what you’d want
It does exactly what you need. I work locally and need somewhere affordable to stay teo nights a week. The hotel has 24/7 reception and parking. It feels safe. It’s warm. It’s quiet. It’s comfy. It’s got what you need in the room; shower, toilet, comfy bed.
2024년 1월에 2박 숙박함

6/10 - 괜찮아요

Nick

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Nice location, but tired.
Nice location near the main area of Muswell Hill. A small customer car park on site. Great reception and check in was straight forward. The rooms are clean enough, but tired and I personally found the beds not particularly comfortable. Noise seems to travel from room to room significantly.
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Johannes

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Johannes

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

8/10 - 좋아요

Titilola

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was nice abd quiet. The staff are pleasant and supportive.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Igor

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Bulent

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Ainsley

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 4박 숙박함

6/10 - 괜찮아요

Robert 님, Gilford

연인과의 여행
좋아요: 청결 상태
2023년 12월에 4박 숙박함

4/10 - 별로예요

Robert

2023년 11월에 1박 숙박함

6/10 - 괜찮아요

David

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Yasmin

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay for gigs at alexandra palace - hotel is clean but incredibly tired and worn. Pros - close to alexandra palace, all the reception staff were excellent ( special shoutout to the night staff receptionist who intervened in the domestic violence incedent in the room above ours- he was fantastic at de-escalating the whole situation) Check in and check out was painless Great venue if you are looking for somewhere to drop off your stuff and lay your head after a gig. Cons - hotel is very tired and dated. Bathroom was clean but bath looked grubby with age, did not use it. Mould in the bathroom. Heating is on a central timer so prepared for your room to be FREEZING until the heating timer kicks in Walls are very thin (see above at hearing DV incedent at 1am) Pillows also thin (this is more personal preference) Overall the stay was ok, just did not feel rested. However the location of the hotel is great. Also its about a 30 min walk from alexandra palace station
2023년 11월에 1박 숙박함

8/10 - 좋아요

Susan

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Great location for Ally Pally
Perfect location for Ally Pally and Muswell Hill. Lovely district of London with plenty of shops and restaurants. Easy bus and tube connections. Right in the centre of Muswell Hill. Friendly staff and comfortable room. No frills but good clean place. Would stay again.
2023년 11월에 1박 숙박함

8/10 - 좋아요

Carla

좋아요: 청결 상태
Nel mio caso la posizione era comoda perché andavo a trovare un’amica. Per arrivare in centro serve una combinazione di bus e metro e in base alla destinazione dai 45 min a più di un’ora. La stanza era molto pulita, nonostante la moquette. L’hotel non ha ascensore perché si trova all’interno di una vecchia casa. Credo che il costo per una camera singola sia troppo alto (83 eur/notte senza colazione a novembre). Nel complesso l’esperienza è positiva.
2023년 11월에 7박 숙박함

8/10 - 좋아요

Steve

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Well located to use tube and bus services. Very friendly and helpful staff. Room was warm and comfortable. Good value for money.
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Sophie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함

4/10 - 별로예요

Bosede

2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

2023년 10월에 1박 숙박함

6/10 - 괜찮아요

David

좋아요: 청결 상태
별로예요: 객실의 편안함
2023년 10월에 1박 숙박함

8/10 - 좋아요

Jane

좋아요: 편의 시설/서비스
Basic accommodation but clean. Ideal for the Alexandra palace location wise. Plenty of restaurants and cafes plus Sainsbury’s. Rooms as I said were clean but room was stuck in the 1970s with furniture that was unloved. Beds comfortable with clean linen. I would say a definite 3 star. Met our requirements as we were only staying the one night.
2023년 10월에 1박 숙박함

6/10 - 괜찮아요

Tamara

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Keep it Simple for Solo Traveler
Very simple accommodations for solo for one night. Staff was pleasant and helpful. Easy access to bus stations and plenty of places to eat a meal close by.
2023년 10월에 1박 숙박함

6/10 - 괜찮아요

David

별로예요: 숙박 시설 상태 및 시설
Area
2023년 10월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스
2023년 10월에 1박 숙박함

4/10 - 별로예요

Teitur

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Would not recommend
We paid 177$ for the night and got a tiny room. After two nights we got an upgrade which was a bit bigger but not up to date. Nothing in this hotel was the same as advertised. Would not recommend.
2023년 10월에 5박 숙박함

6/10 - 괜찮아요

Nirav

좋아요: 청결 상태
별로예요: 직원 및 서비스
2023년 10월에 1박 숙박함

8/10 - 좋아요

Rakesh

출장 여행
좋아요: 청결 상태, 직원 및 서비스
Pros: Good value for money. This hotel was adequate for a commuter who has to stay in London for a night rather than going home. Close to shops and restaurants. Clean room with the basics and nothing more. Quick and efficient check in. Cons: The rooms are dated and could do with refurbishment. Takes around an hour to get there from central London. You need a bus to get to the tube station, otherwise it is a 20 min walk. In summary: good value no frills hotel.
2023년 10월에 1박 숙박함

6/10 - 괜찮아요

Cameron

연인과의 여행
좋아요: 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
The location was excellent for attending a concert at the Alexandra Palace (12 minutes walk away). However, I feel this hotel has been hanging on for many years simply due to its prime location for nearby events. The entry and corridors have that old musky smell. There is no onsite bar or restaurant. The rooms are tiny and dark and in need of refurbishment. It may have been a 'Three Star' establishment at some point but the whole place is in dire need of refurbishment. If you want to step back in time this is the place for you.
2023년 9월에 1박 숙박함

8/10 - 좋아요

Gregory

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설

10/10 - 훌륭해요

Abdulrahman

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 7박 숙박함

10/10 - 훌륭해요

Suzanne

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay

10/10 - 훌륭해요

Andres

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함

2/10 - 너무 별로예요

Andrew

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Expensive for what you get and in need of renovation throughout. Location is excellent though
2023년 9월에 1박 숙박함