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예약 가능 여부 확인

스프링힐 스위트 바이 메리어트 샬럿 콩코드 밀스 스피드웨이 여행 후기

3 out of 5
스프링힐 스위트 바이 메리어트 샬럿 콩코드 밀스 스피드웨이
7811 Gateway Ln, Concord, NC

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1002개 이용 후기 중 530개" "
평점 8 - 좋아요. 1002개 이용 후기 중 306개" "
평점 6 - 괜찮아요. 1002개 이용 후기 중 97개" "
평점 4 - 별로예요. 1002개 이용 후기 중 42개" "
평점 2 - 너무 별로예요. 1002개 이용 후기 중 27개" "

8.8/10

청결 상태

9.0/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

10/10 - 훌륭해요

HYUN

가족 여행
좋아요: 객실의 편안함
2021년 1월에 1박 숙박함
답변 제공: Peter M. 님, 2021년 1월 10일
Hello and thank you for your positive feedback. We appreciate you staying with us and hope to see you again in the future. Thank you, Peter M.

10/10 - 훌륭해요

Kitty

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
GREAT PLACE TO STAY
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 25일
On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 - 훌륭해요

Angela

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and very good comp breakfast
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 19일
On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

Reve

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms were clean and the staff was very friendly. There is also a restaurant right next door which made it easy for our large group to stick together.
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 10일
On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

Janay

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was nice and clean, the staff was great and it was surrounded by restaurants. Located very close to the mall
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 9일
On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

Ricky

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and quiet. Linings changed daily. Breakfast was not of best quality.
2024년 4월에 3박 숙박함
답변 제공: General Manager 님, 2024년 4월 9일
On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

Ronald

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a pleasant stay at this motel. The people were friendly and the handicapped shower was excellent for my wife. Breakfast was good and the lady there was friendly. We would stay here again.
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 9일
On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

4/10 - 별로예요

Janiecia

가족 여행
별로예요: 청결 상태, 편의 시설/서비스
.
2024년 3월에 4박 숙박함
답변 제공: General Manager 님, 2024년 4월 9일
Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent this from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

8/10 - 좋아요

Chantel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was quite, clean and comfortable. A good size for a family of 3. The staff was friendly and helpful. Would stay again.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 2일
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team and staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

Amy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was the best!
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 1일
On behalf of the entire hotel team, I want to thank you for sharing about your stay with usIt is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the leadership team and staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 - 좋아요

Marcus

아이를 동반한 가족 여행
The vent in the bathroom has never been cleaned all the dust build up was coming out of the vent
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 1일
On behalf of the entire hotel team, I want to thank you for sharing about your stay with usIt is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the leadership team and staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

Kizzy

좋아요: 청결 상태
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 1일
On behalf of the entire hotel team, I want to thank you for sharing about your stay with usIt is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the leadership team and staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

Kunal 님, Woodbridge

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great Hotel to stay.
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 7일
On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 - 좋아요

Curtis

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Staff was very helpful - we had to switch rooms because of some lingering odors perhaps. Mary promptly got us another room. The only suggestion I have is that the rooms seem to be dated. Small TV's and very loud wall unit in room
2024년 2월에 3박 숙박함
답변 제공: General Manager 님, 2024년 2월 28일
On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

2/10 - 너무 별로예요

Jessica

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My husband and I stayed there for bout 2/3 hours before we had to leave. We seen bugs in the room and stains on bed. Tried to talk to management bout it as we were leaving and all they said was “have a good night”. Would NEVER recommend anyone stay there!!!
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 26일
I'm sorry that you were not satisfied with the product or service that you received. We would like to offer our sincere apologies and would like to make it up to you in any way that we can. If there is anything that we can do to improve your experience, please do not hesitate to let us know.

10/10 - 훌륭해요

Renee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice room. Clean and friendly staff.
2024년 2월에 1박 숙박함
답변 제공: Brunise 님, 2024년 2월 17일
Dear Ms ReneeOn behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

Catherine

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quite and safe, easy check in
2024년 2월에 2박 숙박함
답변 제공: General Manager 님, 2024년 2월 5일
On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 - 훌륭해요

Andrea

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They were extremely nice and accommodating.
2024년 1월에 4박 숙박함
답변 제공: General Manager 님, 2024년 1월 31일
On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

2/10 - 너무 별로예요

Kamen

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Poor front desk service
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 22일
I'm sorry that you were not satisfied with the service that you received. We would like to offer our sincere apologies and would like to make it up to you in any way that we can. If there is anything that we can do to improve your experience, please do not hesitate to let us know.

10/10 - 훌륭해요

Joshua

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Will book again
Quit room. Close to nearby eating, shopping, and entertainment.
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 22일
On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

8/10 - 좋아요

Lucy

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 14일
On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 - 훌륭해요

Amanda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 14일
On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 - 훌륭해요

Ivena

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
From the first phone conversations, check in procedure and breakfast lady, everyone we've met were really nice. They actually care about the guest. The only thing was they said the pool was heated but it's not really warm. It could've been warmer. But our kids had fun swimming nonetheless. For the location and price point its definitely worth it.
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 31일
On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

Hope

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 4일
On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

Shawn

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Stay
We love Springhill Suites and whenever we have the opportunity to stay in one we do. Clean, comfortable, microwave and refrigerator, hot breakfast. You can’t go wrong.
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 4일
On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

4/10 - 별로예요

Alexander

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 4박 숙박함
답변 제공: General Manager 님, 2024년 2월 19일
I'm sorry that you were not satisfied with the service that you received. We would like to offer our sincere apologies and would like to make it up to you in any way that we can. If there is anything that we can do to improve your experience, please do not hesitate to let us know.

10/10 - 훌륭해요

Jennifer

2023년 11월에 4박 숙박함
답변 제공: General Manager 님, 2024년 1월 4일
On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

Tami

2023년 11월에 4박 숙박함
답변 제공: General Manager 님, 2023년 11월 17일
On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

2/10 - 너무 별로예요

Bradley

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room my family stayed in the bed was not made upon arrival and there was a stain on the couch. My room the TV didn’t work and when we had a staff member come to help they were only able to get one channel to work.
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 10일
I'm sorry that you were not satisfied with the service that you received. We would like to offer our sincere apologies and would like to make it up to you in any way that we can. If there is anything that we can do to improve your experience, please do not hesitate to let us know.

10/10 - 훌륭해요

Melissa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 12일
On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon

4/10 - 별로예요

Ross

단체 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Disappointing
This was our 7th year staying at this hotel and this was by far the most disappointing we have experienced. Our shower leaked all over the floor every time we took a shower. The breakfast food was the same every day, eggs, bacon, sausage and a waffle maker. No potatoes and it never changed. Our last day the tv started to get very static. The layout of the room was not as comfortable as we have had before. We had a sofa but it was right in front of the beds. We have had a sofa before that was more of a living room separated by a wall to the beds. Overall it was a very disappointing experience which I had come to expect better from this hotel.
2023년 10월에 6박 숙박함
답변 제공: General Manager 님, 2023년 11월 7일
I'm sorry that you were not satisfied with the service that you received. We would like to offer our sincere apologies and would like to make it up to you in any way that we can. If there is anything that we can do to improve your experience, please do not hesitate to let us know.

10/10 - 훌륭해요

Valerie

2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 17일
On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 - 훌륭해요

Tracey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 30일
On behalf of the entire hotel team, I want to thank you for sharing your experience. It is always encouraging to hear positive feedback, particularly from those who matter the most – you! Your feedback has been shared with the entire team to celebrate the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon

8/10 - 좋아요

Marty

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was great! Breakfast was awesome! Staff was very friendly! Thank you!
2023년 10월에 3박 숙박함
답변 제공: General Manager 님, 2023년 10월 27일
On behalf of the entire hotel team, I want to thank you for sharing your experience. It is always encouraging to hear positive feedback, particularly from those who matter the most – you! Your feedback has been shared with the entire team to celebrate the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon

10/10 - 훌륭해요

Kelly

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
the suit was very roomy
2023년 10월에 1박 숙박함
답변 제공: Brunise-Front office manager 님, 2023년 10월 24일
On behalf of the entire hotel team, I want to thank you for sharing your experience. It is always encouraging to hear positive feedback, particularly from those who matter the most – you! Your feedback has been shared with the entire team to celebrate the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon

10/10 - 훌륭해요

Tom

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Came for the Queen city car show. The main reason for staying at this hotel was the location. Great location to the show site and for food. But this hotel is really nice. Well maintained and friendly staff. Decent breakfast also.
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 24일
On behalf of the entire hotel team, I want to thank you for sharing your experience. It is always encouraging to hear positive feedback, particularly from those who matter the most – you! Your feedback has been shared with the entire team to celebrate the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon

10/10 - 훌륭해요

Carlton

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The room was clean especially the bathroom, guest services was very friendly and overall a good stay
2023년 10월에 2박 숙박함
답변 제공: General Manager 님, 2023년 10월 23일
On behalf of the entire hotel team, I want to thank you for sharing your experience. It is always encouraging to hear positive feedback, particularly from those who matter the most – you! Your feedback has been shared with the entire team to celebrate the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon

10/10 - 훌륭해요

Francisco

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place to stay.
2023년 10월에 4박 숙박함
답변 제공: General Manager 님, 2023년 10월 23일
On behalf of the entire hotel team, I want to thank you for sharing your experience. It is always encouraging to hear positive feedback, particularly from those who matter the most – you! Your feedback has been shared with the entire team to celebrate the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon

10/10 - 훌륭해요

MARK 님, Blacksburg

2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 10일
On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon

8/10 - 좋아요

James

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Great location
Hotel is in a great location and staff is so helpful, can’t say enough about them. The room felt smaller then what I was expecting but overall we were happy with our stay.
2023년 10월에 4박 숙박함
답변 제공: General Manager 님, 2023년 10월 21일
On behalf of the entire hotel team, I want to thank you for sharing your experience. It is always encouraging to hear positive feedback, particularly from those who matter the most – you! Your feedback has been shared with the entire team to celebrate the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon

8/10 - 좋아요

Sean T

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice stagg
2023년 10월에 3박 숙박함
답변 제공: Front Office Manager 님, 2023년 10월 19일
On behalf of the entire hotel team, I want to thank you for sharing your experience. It is always encouraging to hear positive feedback, particularly from those who matter the most – you! Your feedback has been shared with the entire team to celebrate the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon

10/10 - 훌륭해요

Lori

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I stayed there for 1 night with my family. The rooms were clean and spacious. The front desk staff and the breakfast attendants were very nice.
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 17일
On behalf of the entire hotel team, I want to thank you for sharing your experience. It is always encouraging to hear positive feedback, particularly from those who matter the most – you! Your feedback has been shared with the entire team to celebrate the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 - 훌륭해요

Kelly

2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 3일
On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon

6/10 - 괜찮아요

Adam

Hotel is due for a major renovation. We also had ants in our room
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 11일
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

2/10 - 너무 별로예요

Hannah

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Front Office Manager 님, 2023년 10월 2일
I'm sorry that you were not satisfied with the service that you received. We would like to offer our sincere apologies and would like to make it up to you in any way that we can. If there is anything that we can do to improve your experience, please do not hesitate to let us know.

10/10 - 훌륭해요

Crystal

좋아요: 청결 상태
2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 9월 18일
On behalf of the entire hotel team, I want to thank you for sharing your experience. It is always encouraging to hear positive feedback, particularly from those who matter the most – you! Your feedback has been shared with the entire team to celebrate the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

4/10 - 별로예요

Sean

출장 여행
별로예요: 청결 상태, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 9월 7일
Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent this from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

10/10 - 훌륭해요

Walter

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: Springhill suites 님, 2023년 9월 2일
On behalf of the entire hotel team, I want to thank you for sharing your experience. It is always encouraging to hear positive feedback, particularly from those who matter the most – you! Your feedback has been shared with the entire team to celebrate the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

8/10 - 좋아요

MV

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: General Manager 님, 2023년 8월 26일
On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

8/10 - 좋아요

Ann

2023년 8월에 1박 숙박함
답변 제공: General manager 님, 2023년 9월 7일
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.