리셉션

햄프턴 인 알바니 - 울프 로드(에어포트) 여행 후기

2.5 out of 5

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1000개 이용 후기 중 494개" "
평점 8 - 좋아요. 1000개 이용 후기 중 348개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 96개" "
평점 4 - 별로예요. 1000개 이용 후기 중 34개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 28개" "

9.0/10

청결 상태

8.8/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

8/10 - 좋아요

Stephanie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The Hampton Inn was very good. Convenient to the airport. I was able to pick my husband up at midnight and have back at the room in 10 minutes. The staff was super friendly and the minor problem I had with the television was taken care of quickly. Would definitely stay there again
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 25일
Hello Stephanie,We are delighted to hear that you found our location convenient and our staff friendly. We appreciate your feedback and are pleased that we were able to address the issue with the television promptly. It would be our pleasure to welcome you back for another enjoyable stay in the future.

10/10 - 훌륭해요

Nancy

좋아요: 청결 상태, 직원 및 서비스
easy to find. nice location. building a bit old.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 9일
Hello Nancy, Thank you for sharing your feedback with us. We're glad to hear you found our location convenient. We appreciate your comments about the building's age and will share them with our team for consideration. Your insights are valuable as we continuously strive to improve our guest experience.

8/10 - 좋아요

Kori

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Freindly and accommodating staff
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 7일
Hello Kori,We are delighted to hear that our staff made your stay enjoyable. Our team prides itself on providing excellent service to all our guests. If you have any further feedback or need assistance in the future, please do not hesitate to reach out.

2/10 - 너무 별로예요

Ronald

2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 25일
Hello Ronald, We're sorry to hear that your stay didn't meet your expectations. Please feel free to reach out to us with any specific feedback you would like to share so we can address the issue accordingly.

8/10 - 좋아요

Dan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello Dan,Thank you for sharing this rating, and we apologies if there are any inconveniences you had encountered. We appreciate your business and hope to welcome you back again in the future.

10/10 - 훌륭해요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I checked in at 3:30 Saturday, March 9th and the young man at the front desk was courteous, and answered my questions (shuttle, walking distance restaurants, coffee hours). He is an excellent ambassador for this hotel! Good hiring, and I know how hard it is to find, train and keep excellent staff… 47 yrs experience. Tom Moser
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 12일
Hello Thomas,We appreciate your positive feedback on our front desk staff's service and hospitality. It's great to hear that he was able to assist you with your inquiries effectively and represent our hotel well. Thank you for acknowledging the value of dedicated team members like him, which truly enhances our guests' experience. Your recognition means a lot!

10/10 - 훌륭해요

cathleen

연인과의 여행
Great location. Property was maintained .
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 23일
Hello cathleen,We're glad to hear you enjoyed our hotel's convenient location and well-kept facilities. Your feedback is valuable to us, and we appreciate you taking the time to share your experience.

8/10 - 좋아요

Dawn 님, Albany

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
There was an issue checking in my mother, whom we had purchased a room for close to our home. The person at the front desk left my mother standing there while I had to drive to the hotel to deal with the issue. He told me to call Expedia, and Expedia told me to deal with the hotel. I was told Expedia never added my mother's name to the reservation, so they would not check her in. Also, they would not cancel the reservation so my mother could check herself in. Overall, the stay was fine, but it started out frustrating when we were trying to make everything easier by getting a space for my mother to comfortably stay the night. (My mother is in her 70s)
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 16일
Hello Dawn,Thank you for bringing this to our attention. We apologize for any inconvenience experienced during check-in. We strive to provide a smooth and efficient process for all our guests, and we are sorry that we fell short in this instance. We appreciate your feedback and will address this with our staff to ensure it does not happen again. We hope you enjoyed the rest of your stay and appreciate your understanding in this matter.

10/10 - 훌륭해요

chris

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 13일
Hello chris,Thank you for being a guest with us and for taking the time to share your review and feedback. We hope to earn your business again when you return to the area.

10/10 - 훌륭해요

Brian

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
nice
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 2일
Hello Brian,Thank you for taking the time to share your feedback with us. We appreciate your kind words and are thrilled to hear that you had a pleasant stay at our hotel. If there is anything else we can assist you with in the future, please feel free to reach out to us.

10/10 - 훌륭해요

Tim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
near the airport and very clean
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 2일
Hello Tim,Thank you for sharing your experience with us. We appreciate your positive feedback regarding our convenient location near the airport and the cleanliness of our hotel. We hope to have the opportunity to welcome you back in the future.

8/10 - 좋아요

Jeremy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great overall, just had a slightly smelly room.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 29일
Hello Jeremy,Thank you for sharing your feedback regarding your recent stay. We appreciate your positive overall experience. We apologize for any inconvenience caused by the odor in your room. Our team will investigate this further to ensure it does not happen again. Your input helps us improve, and we hope to welcome you back in the future for an even better stay.

10/10 - 훌륭해요

Geraldine

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 17일
Hello Geraldine,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience with us. We hope to have the pleasure of welcoming you back in the future for another exceptional stay. Safe travels!

10/10 - 훌륭해요

Paul

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 10일
Hello Paul,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a fantastic experience with us. We appreciate your kind words and hope to have the pleasure of serving you again in the future. Please don't hesitate to reach out if there's anything else we can assist you with.

10/10 - 훌륭해요

Denis

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 9일
Hello Denis,We are thrilled to hear that you enjoyed your stay with us! We strive to provide excellent service and ensure our guests have a wonderful experience. Thank you for choosing our hotel and we hope to welcome you back in the future.

6/10 - 괜찮아요

Susan

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Clean and quiet rooms, basically no fitness center
Room was clean and quiet (except for infrequent planes overhead). Breakfast was sparse. The fitness facility has one Peloton that works and a recumbent bike and elliptical machine that were there apparently for decoration as they were completely non-operational. No weights or weight machines. No hand sanitizer and nothing to clean the one operational machine. I specifically picked this hotel for the fitness center so I would have a place to Workout.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 3일
Hello Susan, Thank you for choosing our hotel for your recent stay. We are glad to hear that you found your room clean and quiet. We apologize for any inconvenience caused by the noise from planes overhead. We appreciate your feedback regarding our breakfast and fitness facility. We will take these suggestions into consideration for future improvements. We apologize for any inconvenience caused by the non-operational equipment and lack of cleaning supplies. We appreciate your understanding and hope to have the opportunity to welcome you back in the future.

10/10 - 훌륭해요

Jo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel stay
Loved the hotel ! Friendly staff , shuttle to and from hotel to airport very helpful .Being able to leave my car while gone very heldful
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 30일
Hello Jo,Thank you for your positive feedback! We're delighted to hear that you enjoyed our friendly staff and found our shuttle service to be helpful. We also appreciate that our complimentary parking option was convenient for you. We hope to welcome you back in the near future for another excellent stay.

10/10 - 훌륭해요

elizabeth

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, friendly staff
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 28일
Hello elizabeth,Thank you for your kind words about our clean facilities and friendly staff. We strive to provide a comfortable and pleasant experience for all our guests. We appreciate your feedback and hope to have the opportunity to welcome you back in the future.

6/10 - 괜찮아요

Brian

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I did not have any cups for coffee or water in the room.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 24일
Hello Brian,Thank you for bringing this matter to our attention. We apologize for any inconvenience caused during your stay. We appreciate your feedback and have shared it with our team for immediate improvement. Should you have any further concerns, please do not hesitate to contact our management directly. We value your patronage and hope to welcome you back for a more enjoyable experience.

10/10 - 훌륭해요

Peter

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 24일
Hello Peter,Thank you for choosing our hotel for your stay! We appreciate your perfect rating and are delighted to hear that you had a wonderful experience with us. If you have any other comments or suggestions, please feel free to reach out to us. We hope to welcome you back soon for another exceptional stay!

10/10 - 훌륭해요

Amy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 24일
Hello Amy,Thank you for choosing our hotel for your stay. We are thrilled to hear that you had a fantastic experience with us. If you have any further feedback or if there is anything we can assist you with, please do not hesitate to reach out to us. We hope to welcome you back in the future for another excellent stay.

10/10 - 훌륭해요

michelle

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was so satisfied with my stay the property was clean. The beds were clean & comfortable. The staff was nice. This was a great hotel all around!
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 24일
Hello michelle,Thank you for your kind review! We are delighted to hear that you found our property clean and our beds comfortable. Our team takes great pride in providing excellent service, so your compliment about our staff is greatly appreciated. We hope to have the pleasure of welcoming you back in the future for another great stay!

8/10 - 좋아요

Carrie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 24일
Hello Carrie,We appreciate you choosing our hotel for your stay and taking the time to rate your experience. We strive to provide excellent service, so if you encountered any issues during your stay, we encourage you to reach out to us directly. We hope to welcome you back in the future and exceed your expectations.

10/10 - 훌륭해요

Colleen

2023년 11월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 24일
Hello Colleen,Thank you for staying with us! We are thrilled to hear that you had an excellent experience during your stay. We hope to welcome you back soon for another wonderful stay.

6/10 - 괜찮아요

Jeanne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 24일
Hello Jeanne,We appreciate you choosing our hotel for your stay. If you have any specific feedback or concerns about your experience, please feel free to reach out to us directly. We value your input and would be grateful for the opportunity to address any issues you may have encountered.

10/10 - 훌륭해요

Chuck

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
it was all OK we will stay there again
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 24일
Hello Chuck,Thank you for choosing our hotel for your stay! We appreciate your feedback and are delighted to know that you had a satisfactory experience. We look forward to welcoming you back in the future. If you have any further questions or concerns, please don't hesitate to reach out to us.

8/10 - 좋아요

실제 이용하신 고객

Clean and comfortable but too noisy in our room
Clean and comfortable. We had a room over the lobby so a lot of noise from car doors opening and closing, bus backup siren during the night, car stereo sounds.
2023년 11월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 24일
Dear Guest,Thank you for choosing to stay with us and for sharing your feedback. We're glad to hear that you found our hotel clean and comfortable. We apologize for any inconvenience caused by the noise disturbance you experienced during your stay. Our team is always working to ensure a peaceful environment for our guests, and we appreciate your insights.

10/10 - 훌륭해요

Janine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent stay!
Clean, cozy room. Friendly staff.
2023년 11월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 24일
Hello Janine,Thank you for taking the time to share your positive experience with us! We're glad to hear that you found our rooms clean and cozy, and that our staff was friendly. We strive to provide exceptional service to all of our guests, and we're pleased that we met your expectations. We hope to welcome you back again in the future for another enjoyable stay.

8/10 - 좋아요

Darcy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 24일
Hello Darcy,Thank you for choosing our hotel for your stay! We're glad to see that you had a positive experience with us. If you have any other suggestions or comments, we encourage you to reach out to us directly so we can continue to improve our services. We hope to welcome you back in the future!

10/10 - 훌륭해요

Anne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was great. But hard to maneuver the parking lot as they were working on it.
2023년 10월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 24일
Hello Anne,Thank you for choosing our hotel for your stay. We appreciate your feedback regarding the parking lot. We apologize for any inconvenience this may have caused during your visit. Guest satisfaction is important to us, and we appreciate your understanding during our improvement process.

10/10 - 훌륭해요

Hope

2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 24일
Hello Hope,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a fantastic experience during your time with us. We strive to provide exceptional service and amenities to all our guests. If you have any further feedback or would like to share any specific highlights from your stay, please feel free to reach out to us. We hope to welcome you back in the future for another wonderful stay!

8/10 - 좋아요

Richard

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Needed a quick place to stay for one night. This hotel was perfect.
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 24일
Hello Richard,Thank you for choosing our hotel for your recent stay! We're delighted to hear that your experience was perfect. Should you require accommodations in the future, we would be thrilled to welcome you back.

10/10 - 훌륭해요

Mary Beth

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great for early morning departure from Albany Airp
Their airport shuttle is available from 4am which was wonderful as getting a cab or Uber at that hour is nearly impossible for my 6am international flight. They are less than 10 minutes from the passenger drop off point.
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 24일
Hello Mary Beth,Thank you for your feedback regarding our convenient airport shuttle service. We're glad it was able to accommodate your early morning flight and provide a hassle-free transportation option. Being in close proximity to the passenger drop off point is another advantage we strive to offer our guests. We appreciate your comments and hope to welcome you back in the future.

10/10 - 훌륭해요

Nick

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay. Thanks
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 24일
Hello Nick,Thank you so much for your positive feedback! We are thrilled to hear that you had a great stay with us. It was a pleasure having you as our guest, and we hope to welcome you back in the future for another wonderful experience.

10/10 - 훌륭해요

Burton

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel was great but the driveway is full of potholes with some of them deep and large.
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 24일
Hello Burton,Thank you for staying with us and for your feedback regarding the driveway. We appreciate your kind words about the hotel. Your comments have been duly noted, and we will share them with our maintenance team for their attention. We value your input as it helps us improve our guests' overall experience.

6/10 - 괜찮아요

Guy

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Bed has definitely outlived its life expectancy. Otherwise, our stay was good.
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 24일
Hello Guy,Thank you for choosing our hotel for your recent stay. We appreciate your feedback and are glad to hear that overall you had a good experience. We apologize for any inconvenience caused by the condition of the bed and value your input, which helps us improve. We hope to have the opportunity to provide you with a more comfortable stay in the future.

8/10 - 좋아요

Jeff

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Close to airport
2023년 10월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 24일
Hello Jeff,Thank you for choosing our hotel for your stay near the airport. We appreciate your feedback and we are glad to hear that our location was convenient for you. We strive to provide a comfortable experience for our guests. If there is anything else we can assist you with in the future, please feel free to reach out to us.

6/10 - 괜찮아요

Jean-Francois

좋아요: 청결 상태, 직원 및 서비스
Staff was friendly. Hotel a little old but clean. Room very confortable and breakfast up to expected standard. Few details though, no cup for coffee in the room, no glass for water. They advertise as a destination charger for EV but there's only one charger. It was from a third party and it was not working. I finally had to go to a Tesla Supercharger to get a recharge.
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 24일
Hello Jean-Francois,Thank you for sharing your feedback with us. We're glad to hear that you found our staff friendly and that your room was comfortable and clean. We apologize for the inconvenience regarding the coffee cup and water glass. We appreciate your feedback and will take it into consideration for future improvements. We apologize for any inconvenience caused by the EV charger. While we do offer a destination charger, it is maintained by a third party, and we apologize for any inconvenience caused by its non-functionality. We appreciate your understanding and hope to welcome you back in the future for a better experience.

8/10 - 좋아요

Vernea

좋아요: 청결 상태, 직원 및 서비스
2023년 10월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 24일
Hello Vernea,Thank you for choosing to stay at our hotel! We are delighted to hear that you had a great experience during your visit. If there is any additional feedback you would like to share, please don't hesitate to reach out to us. We hope to welcome you back in the future for another enjoyable stay.

10/10 - 훌륭해요

Kelly

좋아요: 편의 시설/서비스
Easy check in check out and rooms bathrooms updated. Air conditioning worked amazing.
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 24일
Hello Kelly,Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you found our check-in and check-out process to be easy and that you were pleased with our updated rooms and bathrooms. It's great to know that the air conditioning met your expectations as well. We appreciate your kind feedback and hope to welcome you back in the future for another enjoyable stay.

10/10 - 훌륭해요

Raymond

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 24일
Hello Raymond,Thank you for choosing our hotel for your recent stay! We're delighted to hear that you had a great experience. We strive to provide exceptional service and a comfortable stay for all our guests. If you have any further feedback or suggestions, please don't hesitate to reach out to us directly. We hope to welcome you back in the future for another wonderful stay.

10/10 - 훌륭해요

laurie l

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 24일
Hello laurie l,Thank you for your perfect rating! We are thrilled to hear that you had a wonderful experience at our hotel. We appreciate your support and hope to have the opportunity to welcome you back in the future.

2/10 - 너무 별로예요

Miguel

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
No rooms were available !!! And they gave me three rooms to open where they had people already
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 24일
Hello Miguel,We apologize for the inconvenience you experienced during your stay and understand your frustration. We strive to provide excellent service and it seems we fell short in this instance. We appreciate you bringing this matter to our attention and we have addressed it with our team to ensure it does not happen again in the future. Thank you for choosing our hotel and we hope to welcome you back for a more enjoyable stay.

10/10 - 훌륭해요

Gary

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 24일
Hello Gary,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had such a wonderful experience with us. We strive to provide excellent service and create memorable stays for all of our guests. Should you have any feedback or suggestions to share, please don't hesitate to reach out to us. We look forward to welcoming you back in the future!

6/10 - 괜찮아요

Fredrica

가족 여행
Room maintenance
Not so good. The room we stayed was not up to part for the money I paid. Broken door stopper, tub clogged while taking shower, water did not go down the drain and probem with flushing the toilet.
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 24일
Hello Fredrica,Thank you for your feedback, we apologize for the inconvenience you experienced during your stay. We appreciate you bringing these matters to our attention. We strive to provide exceptional accommodations and we will address the maintenance issues you mentioned to ensure a better experience for our future guests.

10/10 - 훌륭해요

Lynn

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Do Yourself A Favor, Book Your Stay Here!
This was one of the better hotel experiences I’ve had in a while. The quality of the facility decor, the comfort and cleanliness of the room, the kindness and efficiency of the staff…. As a woman traveling alone, I felt completely comfortable, safe and content. The location is terrific with a great selection of stores and restaurants close by. Five stars!!!
2023년 9월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 24일
Hello Lynn,Thank you for taking the time to share your positive experience with us! We are thrilled to hear that our facility decor, room comfort and cleanliness, as well as our staff's kindness and efficiency made your stay enjoyable. We always strive to ensure our guests feel comfortable and safe, especially those traveling alone. We're glad that our location was convenient for you with nearby stores and restaurants. We appreciate your five-star rating and hope to welcome you back in the future!

10/10 - 훌륭해요

Robert P

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The staff was nice rooms comfortable and breakfast was good! Suggestion wash the windows of lobby! So pretty with all Moms but cloudy looking out from Lobby.
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 24일
Hello Robert P,Thank you for taking the time to share your feedback with us. We're glad you had a positive experience with our staff, comfortable rooms, and enjoyable breakfast. We appreciate your suggestion about the lobby windows and will share it with our team. We strive to make our surroundings as pleasant as possible for our guests.

10/10 - 훌륭해요

Mary

단체 여행
Lawn well mowed, abundance of trees and flowers - very welcoming. Would liked to have seen a couple more benches to relax on out doors.
2023년 9월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 24일
Hello Mary,Thank you for your kind feedback on our well-maintained lawn and beautiful surroundings. We appreciate your suggestion for additional benches for outdoor relaxation and will take it into consideration for future improvements. We hope you had a pleasant stay and look forward to welcoming you back soon.

10/10 - 훌륭해요

Laura

좋아요: 청결 상태
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 24일
Hello Laura,We are thrilled to hear that you had a fantastic stay at our hotel! We appreciate your positive review and are delighted that you were satisfied with our services. If you ever plan to visit again, please don't hesitate to reach out to us. We look forward to welcoming you back in the near future!

10/10 - 훌륭해요

Carl

2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 24일
Hello Carl,Thank you for choosing our hotel for your stay. We are delighted to hear that you had such a wonderful experience during your time with us. It was our pleasure to provide you with exceptional service and a comfortable stay. We hope to welcome you back in the future for another great stay.