테라스/파티오

코트야드 바이 메리어트 인디애나폴리스 노스웨스트 여행 후기

3 out of 5

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 551개 이용 후기 중 276개" "
평점 8 - 좋아요. 551개 이용 후기 중 161개" "
평점 6 - 괜찮아요. 551개 이용 후기 중 58개" "
평점 4 - 별로예요. 551개 이용 후기 중 24개" "
평점 2 - 너무 별로예요. 551개 이용 후기 중 32개" "

9.0/10

청결 상태

8.6/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

Julene 님, Lewisville

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
comfortable beds and friendly staff.
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Randall

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Jeremiah is the best host ever in my travels
2024년 4월에 1박 숙박함
답변 제공: Isaac 님, 2024년 4월 17일
Thank you for taking the time to leave a review for our hotel. We will be sure to let him know of your kind words! Hope to have you visit us again soon! :)

10/10 - 훌륭해요

Jennie

아이를 동반한 가족 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Guy at front desk was sooooo nice! Absolutely went above & beyond when checking in early!
2024년 4월에 1박 숙박함
답변 제공: Isaac 님, 2024년 4월 17일
Thank you for your review and kind response. We pride ourselves on having a great stay and are truly glad you enjoyed yours. Please do come again soon! :)

8/10 - 좋아요

Mahnoor

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Isaac 님, 2024년 4월 17일
Thank you for taking your time to leave a review for us. I hope you come back and everything was great while you were on property! :)

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was great.
2024년 4월에 1박 숙박함
답변 제공: Isaac 님, 2024년 4월 17일
Thank you for taking the time to leave a review regarding your stay we really appreciate the feedback. Hope you come back again soon! :)

6/10 - 괜찮아요

Natalie A

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Booked for a quick overnight stay, but unfortunately did not get any sleep. Walls were paper thin and room was directly beside the elevator -- with children and a booked hotel, we were awaken at every hour of the night, could hear the elevator every time it dinged and arrived. Could even hear the cleaning ladies conversing next door and had to just get out of bed after a terrible night's sleep and take off. Also, very strong scent of pool bleach, in the lobby and elevators and halls.
2024년 4월에 1박 숙박함
답변 제공: Isaac 님, 2024년 4월 11일
Hello Ms. Natalie,We are so sorry your stay was less than satisfactory! I know a lot of people request to stay away from the elevator rooms and I can only imagine how bad it is hearing your review. Next time you stay with us, given you want to try again, please let us place you in a room away from the elevators and see if this gives you a more pleasant experience. I am so sorry we couldn't make your past one better before you left.

10/10 - 훌륭해요

Mark 님, oshkosh

가족 여행
very friendly and nice. allowed later check out and use of facilities for viewing the eclipse.
2024년 4월에 1박 숙박함
답변 제공: Isaac 님, 2024년 4월 11일
Thank you for your kind response. That eclipse was definitely something else wasn't it? We are glad you enjoyed your stay and hope to have you back again in the near future! :)

10/10 - 훌륭해요

Jayne

2024년 3월에 1박 숙박함
답변 제공: Isaac 님, 2024년 4월 11일
Thank you for showing your appreciation to the hotel. We hope to see you again soon! :)

10/10 - 훌륭해요

Matthew

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and quiet-
2024년 2월에 1박 숙박함
답변 제공: Isaac 님, 2024년 3월 28일
Hello Matthew,We truly appreciate your feedback and are glad our hotel could accommodate you. If you choose to stay again, we can only hope to bring the same feel to you! Thanks again! :)

6/10 - 괜찮아요

James

연인과의 여행, 출장 여행
Each room should have its own Microwave Oven and serve free buffet or free breakfast.
2024년 1월에 3박 숙박함
답변 제공: Isaac 님, 2024년 2월 14일
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about hotel experience.Though these are things we cannot control, as it is part of the hotel brand itself, we do appreciate your input fully. Hopefully next time you come to stay in our area our accommodation are a better fit. Thank you again!

10/10 - 훌륭해요

Tierra

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Stay
Clean, quick check in and out, helpful staff
2024년 2월에 2박 숙박함
답변 제공: Isaac 님, 2024년 2월 14일
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about hotel experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

David

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Isaac 님, 2024년 2월 14일
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about hotel experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

6/10 - 괜찮아요

Susan

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Every morning at 4:45AM, the trash truck was right outside our window. Very loud! Most of the staff were friendly. A few were not! Customer Service goes a long way!
2024년 1월에 5박 숙박함
답변 제공: Isaac 님, 2024년 2월 14일
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about hotel experience.I'm sorry that the trash truck caused such a ruckus for you. We will communicate this to the company. Also, I will speak with our staff as it is priority to provide the highest level of service and we shouldn't have fallen short on that. Once again, I appreciate you taking the time to share your feedback.

10/10 - 훌륭해요

Mark

Room was great. Staff were a mixed bag. Some amazing and some just mailing it in
2024년 1월에 2박 숙박함
답변 제공: Isaac 님, 2024년 2월 14일
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about hotel experience.I can only hope during your next stay that the experience with the staff is much better. I'm sorry that it wasn't great overall.We hope to welcome you again soon.

10/10 - 훌륭해요

Torey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Period
Loved it
2024년 1월에 2박 숙박함
답변 제공: Isaac 님, 2024년 2월 14일
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about hotel experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great overall stay
Everything was great except for 1 issue. My husband was so frustrated he wanted me to only leave one star but he agreed that otherwise we had no complaints. He hated that when hed use the restroom, the seat would not stay up on its own.. hed have to hold it in place while using... lol. Would stay here again ..just in a different room hopefully ;)
2024년 1월에 1박 숙박함
답변 제공: Isaac 님, 2024년 2월 14일
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about hotel experience. I am so sorry you had that issue with your room and hope to rectify it next time you are in town with a much better experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

Anissa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Isaac 님, 2024년 2월 14일
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about hotel experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

Laura

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Second time we stay here. Good location
2023년 12월에 1박 숙박함
답변 제공: Isaac 님, 2024년 2월 5일
Dear Laura,On behalf of the entire hotel team, I want to thank you for sharing about positive experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with hotels leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Traevon IsaacAssistant General ManagerCourtyard Indianapolis Northwestagmcynwindianapolis@arborlodging.com317-297-7700

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Jeremy W. 님, 2023년 12월 17일
MichaelThank you for your review! I'm glad to see that you enjoyed your stay with us. We hope to see you again soon.

8/10 - 좋아요

Kimberly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The room was very nice and comfortable.
2023년 12월에 1박 숙박함
답변 제공: Jeremy W. 님, 2023년 12월 17일
KimberlyThank you for your review! I'm glad to see that you enjoyed your stay with us. We hope to see you again soon.

4/10 - 별로예요

Lee

단체 여행
별로예요: 직원 및 서비스
No housekeeping service on weekends☹️
2023년 12월에 2박 숙박함
답변 제공: Jeremy W. 님, 2023년 12월 7일
LeeThank you for staying with us and thank you for your review! I do apologize that housekeeping service was upon request during the weekends. We do hope that you will stay with us again in the future.

8/10 - 좋아요

Connie

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly and helpful desk staff. Cafe staff pleasant. The only negative were thin towels and sheets.
2023년 12월에 1박 숙박함
답변 제공: Jeremy W. 님, 2023년 12월 7일
ConnieThank you for your review! I do apologize for the thin towels and sheets, but we do hope that you come stay with us again in the future. Thank you again!

8/10 - 좋아요

Siobhan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Jeremy W. 님, 2023년 11월 24일
SiobhanThank you for your review! I'm glad to see that you enjoyed your stay with us. We hope to see you again soon!

10/10 - 훌륭해요

Anushka

좋아요: 청결 상태
2023년 11월에 1박 숙박함
답변 제공: Jeremy W. 님, 2023년 11월 24일
AnushkaThank you for your review! I'm glad to see that you enjoyed your stay with us. We hope to see you again soon!

6/10 - 괜찮아요

January

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
When we were checking in the desk clerk answered the phone as he was checking us in. I felt like I was disturbing him. There was no Amazon app for the streaming services. I pick Marriott specifically for their streaming TV apps. At 2 am a group of people went up the elevator to their rooms and we were right next to the elevator. The elevator dinging woke us up. Then these people proceeded to yell good night to each other. Probably the worst experience ever at any hotel. I won't be back to this location again.
2023년 11월에 1박 숙박함
답변 제공: Jeremy W. 님, 2023년 11월 15일
January Thank you for your review! I do apologize that the Amazon app did not show up and that there was noise from the elevator. We do hope that you will give us another chance in the future whenever your travels bring you back to the Indianapolis area.

8/10 - 좋아요

Tim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Jeremy W. 님, 2023년 11월 15일
TimThank you for your review! I'm glad to see that you enjoyed your stay with us. We hope to see you again soon!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The stay was very nice. They didn't have continental breakfast. You had to pay for breakfast and coffee. I feel if I'm paying 140 per night, breakfast should be included.
2023년 11월에 3박 숙박함
답변 제공: Jeremy W, 님, 2023년 11월 15일
AnonymousThank you for your review! I'm glad to see that you enjoyed your stay with us. We hope to see you again soon!

8/10 - 좋아요

Tara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Jeremy W. 님, 2023년 11월 13일
TaraThank you for your review! I'm glad to see that you enjoyed your stay with us. We hope to see you again soon!

10/10 - 훌륭해요

Tamiesha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Overall great
Beautiful environment. Was close to highway and stores. Only bad thing was there isn’t a lot of parking
2023년 10월에 1박 숙박함
답변 제공: Jeremy W. 님, 2023년 10월 31일
TamieshaThank you for your review! I'm glad to see that you enjoyed your stay with us. We hope to see you again soon!

2/10 - 너무 별로예요

RMichael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Jeremy W. 님, 2023년 10월 25일
RMichaelThank you for your review! I do apologize that you did not have a good stay with us, but we do hope that you will give us another chance in the future.

6/10 - 괜찮아요

Rachel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
No potential for complimentary breakfast. Sweet but untrained bartender for signature drinks. Bartender doubling as a cook. no tea offered in room
2023년 10월에 2박 숙박함
답변 제공: Jeremy W. 님, 2023년 10월 16일
RachelThank you for your review! I do apologize that you did not have a great stay with us. We do hope to see you again soon whenever your travels bring you back to the Northwest side of Indianapolis.

2/10 - 너무 별로예요

Diamond

2023년 10월에 1박 숙박함
답변 제공: Jeremy W. 님, 2023년 10월 9일
DiamondThank you for your review! I am sorry to see that you did not have a good stay with us. Would you please clarify as to why that is so we can correct any issues as soon as possible? Again, thank you for staying with us and we do hope that you will give us another chance in the future.

6/10 - 괜찮아요

David

출장 여행
좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스
No breakfast or coffee for the price was not wort.
2023년 9월에 2박 숙박함
답변 제공: Jeremy W. 님, 2023년 10월 3일
DavidThank you for your review! I do apologize that we do not have a complimentary breakfast, but we do hope to see you again soon whenever your travels bring you back to the Northwest Indy area!

10/10 - 훌륭해요

Dianne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Jerey W. 님, 2023년 10월 3일
DianneThank you for your review! I'm glad to see that you enjoyed your stay with us. We hope to see you again soon!

8/10 - 좋아요

Carol

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We have stayed at this Marriott several times. The room was very clean. The area around is not the best. We will stay again.
2023년 9월에 1박 숙박함
답변 제공: Jeremy W. 님, 2023년 9월 25일
CarolThank you for your review! I am glad to see that you enjoyed your stay with us. We hope to see you again soon!

10/10 - 훌륭해요

Alan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Happy stay!
The room was clean l, bed was comfortable it was a great hotel will stay again!
2023년 9월에 2박 숙박함
답변 제공: Jeremy W. 님, 2023년 9월 25일
AlanThank you for your review! I'm glad to see that you enjoyed your stay with us. We hope to see you again soon!

8/10 - 좋아요

Lisa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We arrived at 2:30a and left at 10a…not. Enough time to make an impression either way. In general, all was well and as expected for the brand!
2023년 9월에 1박 숙박함
답변 제공: Jeremy W. 님, 2023년 9월 25일
LisaThank you for your review! I'm glad to see that you enjoyed your stay with us, although short. We hope to see you again soon!

6/10 - 괜찮아요

Sherry

출장 여행, 가족 여행
좋아요: 직원 및 서비스
We had one of the renovayed rooms on second floor. Noisy in hallways n outside. Room clean n very comfortable, nicely decorated. However, the skimped on a $10 coffemaker, no microwave down the hall.
2023년 9월에 1박 숙박함
답변 제공: Jeremy W. 님, 2023년 9월 25일
SherryThank you for your review! I'm glad to see that you enjoyed your stay with us overall. I do apologize for the noisy outside and hallways, but we do hope to see you again soon!

8/10 - 좋아요

Brad

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice place
2023년 9월에 1박 숙박함
답변 제공: Jeremy W. 님, 2023년 9월 25일
BradThank you for your review! I'm glad to see that you enjoyed your stay with us. We hope to see you again soon!

10/10 - 훌륭해요

Antonio

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very like
2023년 9월에 1박 숙박함
답변 제공: Jeremy W. 님, 2023년 9월 14일
AntonioThank you for your review! I'm very glad to see that you enjoyed your stay with us. We hope to see you again soon!

8/10 - 좋아요

jim

2023년 9월에 1박 숙박함
답변 제공: Jeremy W. 님, 2023년 10월 3일
jimThank you for your review! I'm glad to see that you enjoyed your stay with us. We hope to see you again soon!

10/10 - 훌륭해요

Rosalyn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Jeremy W. 님, 2023년 9월 10일
RosalynThank you for your review! I'm very glad to see that you enjoyed your stay with us. We hope to see you again soon!

10/10 - 훌륭해요

Ron

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy access to Lucas Oil Dragway. Very clean rooms.
2023년 8월에 6박 숙박함
답변 제공: Jeremy W. 님, 2023년 9월 8일
RonThank you for your review! I'm very glad to see that you enjoyed your stay with us. We hope to see you again soon!

10/10 - 훌륭해요

Brooke

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함
답변 제공: Jeremy W. 님, 2023년 8월 26일
BrookeThank you for your review! I'm very glad to see that you had a great stay with us. We hope to see you again soon!

8/10 - 좋아요

William

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice hotel. Fresh smelling when you walk in. Friendly staff. East check in. Modern facilities. Not a 5 star hotel, but few are at this price. I would stay again.
2023년 8월에 1박 숙박함
답변 제공: Jeremy W. 님, 2023년 8월 20일
WilliamThank you for your review! I'm glad to see that you enjoyed your stay with us. We hope to see you again soon!

10/10 - 훌륭해요

Jessica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect stay as usual
Absolutely amazing and so relaxing, I book this location every time I'm in the area because I love it so much!
2023년 8월에 3박 숙박함
답변 제공: Jeremy W. 님, 2023년 8월 17일
JessicaThank you for your review! I'm glad to see that you had a great stay with us. We hope to see you again soon.

6/10 - 괜찮아요

Daniel

2023년 8월에 1박 숙박함
답변 제공: Jeremy W. 님, 2023년 9월 3일
DanielThank you for your review! I did see that you didn't have a great stay with us. Was there something that we could have done better to make your stay more enjoyable. Again, thank you for staying with us and we do hope to see you again in the future.

6/10 - 괜찮아요

Wynter

가족 여행
좋아요: 청결 상태
Not completely what I was expecting. The Bistro area was highlighted but did not have enough food or drinks in stock when visiting, had to find a local restaurant to eat during stay.
2023년 8월에 2박 숙박함
답변 제공: Jeremy W. 님, 2023년 8월 7일
WynterThank you for your review! I do apologize that the Bistro did not have the items that you were wanting to order. We do hope that you will give us another chance in the future.

10/10 - 훌륭해요

Keevin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Jeremy W. 님, 2023년 7월 23일
KeevinThank you for your review! I'm glad to see that you enjoyed your stay with us. We hope to see you again soon!

8/10 - 좋아요

Ryan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 2박 숙박함
답변 제공: Jeremy W. 님, 2023년 7월 23일
RyanThank you for your review! I'm glad to see that you enjoyed your stay with us. We hope to see you again soon!