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오요 호텔 어빙 DFW 에어포트 사우스 여행 후기

2 out of 5
오요 호텔 어빙 DFW 에어포트 사우스
2611 West Airport Freeway, Irving, TX

이용 후기

5.6
평점 10 - 훌륭해요. 486개 이용 후기 중 93개" "
평점 8 - 좋아요. 486개 이용 후기 중 93개" "
평점 6 - 괜찮아요. 486개 이용 후기 중 70개" "
평점 4 - 별로예요. 486개 이용 후기 중 55개" "
평점 2 - 너무 별로예요. 486개 이용 후기 중 175개" "

5.6/10

청결 상태

6.4/10

직원 및 서비스

4.8/10

편의 시설/서비스

5.4/10

숙박 시설 상태 및 시설

5.8/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
공항과 가깝고, 근처에 Burger King과 Whataburger 등의 먹거리 등이 있습니다.
2020년 1월에 1박 숙박함
답변 제공: Cheshta 님, 2020년 1월 30일
Hi, Delighted to see you liked our services. Do give us more chances to delight you in the future as well. Regards, Cheshta

10/10 - 훌륭해요

Gabriel

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Keishia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I don't have a ice box my food spoil thay said thay had them but went i got there thay didn't have a one bed room put in a double room no ice box
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Colby

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The bed was comfortable. Everything else was terrible.
2024년 4월에 4박 숙박함
답변 제공: Joey 님, 2024년 5월 2일
Hi, Colby! We are apologetic for the unpleasant experience you had with us. Your feedback has been duly noted and we shall put in our continuous efforts to ensure a better experience in the future. Regards, Joey

10/10 - 훌륭해요

Adam

2024년 4월에 3박 숙박함

6/10 - 괜찮아요

David

좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
It was less than I had expected. There is no coffee or tea in the reception area and they didn't clean the room every day. Now I know why it didn't cost so much. I also didn't know that there is a local ordinance prohibiting outdoor pools from operating before May.
2024년 4월에 6박 숙박함
답변 제공: Dewi 님, 2024년 5월 2일
Never meant to disappoint you, David! Request to consider the concern of the cleanliness as an off case, as it is one of our highlights. Do give us another chance to host you soon, and we will ensure that you would experience the comfort and hospitality we are known for. Regards, Dewi

2/10 - 너무 별로예요

Boris

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not sure if I got bed bugs yet but I will know in a week or two. Place was dirty, stinky of mold like someone died, my room every time I brought in food the Cockroach will storm me out of the mirror, the closets and tv stand. The WIFI that is supposed to be at this hotel since I booked it for wifi doesn’t have any it’s bursts of 2 minutes that give you enough time to log in receive your authentication code and then it disconnects and you start over. Thanks god motel 6 across the street is there and Starbucks where I found myself most of the day doing my payrolls or remote zoom meetings. Thanks god this hotel had a bed and shower other then the staff that didn’t care about my wifi issue I hope you don’t get any one there.
2024년 4월에 3박 숙박함
답변 제공: Noah 님, 2024년 5월 2일
Sorry to hear this, Boris! Please consider the issue of cleanliness as an off case, as it is one of our highlights. Do give us a chance to host you again and we will make sure that you experience the comfort and hospitality we are known for. Regards, Noah

2/10 - 너무 별로예요

Sigrid

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Mucho ruido en el piso superior. Encontre una chinche, el hotel esta en malas condiciones, mal olor en los pasillos. En general muy mal servicio y pesimo hotel. No lo recomiendo.
2024년 4월에 3박 숙박함
답변 제공: Noé 님, 2024년 5월 2일
Hola Sigrid! Ciertamente, esto no es algo que nos gustaría que nuestros huéspedes experimentaran. Seguramente tomaremos medidas correctivas para resolver esto y evitar problemas similares en el futuro. Saludos, Noé

2/10 - 너무 별로예요

Debbie

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
First the service person was rude, then the entrance of the entire hall to the room was disgusting stinks Trying to rest till I saw a back person look in the car got my husband and drive out as fast as we could, you smell marijuana strong and states no smoking Don’t stay here keep driving
2024년 3월에 1박 숙박함
답변 제공: Dewi 님, 2024년 5월 2일
This is not the experience we would like you to have, Debbie! We are sorry to hear such kind of hassle faced, however, this has been highlighted with our team to take necessary measures so that such issues do not get repeated. Regards, Dewi

2/10 - 너무 별로예요

Edgar

no good
2024년 3월에 1박 숙박함
답변 제공: Barbara 님, 2024년 5월 2일
Hi, Edgar! We sincerely apologize for the trouble caused. We would like to thank you for sharing such important feedback, we will surely work on this to ensure your next stay turns out to be an amazing one. Regards, Barbara

2/10 - 너무 별로예요

Juan

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Service was slow and lacked customer service. Place looked very rundown and nothing like the pictures
2024년 3월에 1박 숙박함

8/10 - 좋아요

Marilu

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent
2024년 3월에 1박 숙박함
답변 제공: Dewi 님, 2024년 5월 2일
That is great to hear, Marilu! Thank you for joining our family, and we will always aim to live up to your standards. Regards, Dewi

2/10 - 너무 별로예요

derek

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Needs work
2024년 2월에 1박 숙박함
답변 제공: Barbara 님, 2024년 5월 2일
Hi, Derek! We are sorry that the stay turned out to be an average one. We have updated the feedback and the issues that troubled you with our team. Regards, Barbara

4/10 - 별로예요

Lesett

Too much noise
2024년 3월에 1박 숙박함
답변 제공: Noah 님, 2024년 5월 2일
We are extremely sorry to know this, Lesett! Thanks for notifying this concern to us. We will surely escalate this to the relevant team to take corrective action and to make sure it is not repeated in the future. Regards, Noah

4/10 - 별로예요

Ethan Andrew

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Has roach infestation
2023년 12월에 2박 숙박함
답변 제공: Tim 님, 2024년 5월 2일
Hola Ethan! Lamentamos los problemas que ha causado. Nos gustaría agradecerle por compartir reseñas tan valiosas. Definitivamente, podemos trabajar en ello para asegurarnos de que su próxima estadía sea increíble. Saludos, Tim

2/10 - 너무 별로예요

otis 님, Cleveland

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place looks nothing like the website pictures. Awful experience i don't recommend staying
2024년 2월에 1박 숙박함

2/10 - 너무 별로예요

Angel

2024년 2월에 2박 숙박함
답변 제공: Tim 님, 2024년 5월 2일
Hi, Angel! We are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Tim

10/10 - 훌륭해요

Isabella

좋아요: 직원 및 서비스
2024년 2월에 3박 숙박함

2/10 - 너무 별로예요

Sergio

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Horrible
2023년 12월에 5박 숙박함
답변 제공: Ammy 님, 2024년 4월 3일
Apologies for the problems you had faced, Sergio! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.

4/10 - 별로예요

Nicole

단체 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
If I could share pictures I would. The property was not up to par of the pictures seen online. After 1st night asked for the room to be cleaned, they only emptied the trash and replaced towels, but never replaced the sheets. Didn't ask for the room to be cleaned after 2nd night and they did the same thing, emptied the trash and replaced the towels, but didn't replace the sheets. Never again will I stay at this hotel.
2024년 1월에 3박 숙박함
답변 제공: Ammy 님, 2024년 4월 3일
Hi, Nicole! We never expect any of our guests to face this kind of problem. Since understanding the kind of hassle faced by our guests, we are highly apologetic. We have shared this with our team to take the appropriate steps to ensure that it does not happen again. Regards, Tim.

10/10 - 훌륭해요

Lawrence

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함
답변 제공: Ammy 님, 2024년 4월 3일
Hi, Lawrence! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.

2/10 - 너무 별로예요

Benjamin

2024년 1월에 4박 숙박함
답변 제공: Ammy 님, 2024년 4월 3일
Hi, Benjamin! We are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Tim.

10/10 - 훌륭해요

Mark

2024년 1월에 1박 숙박함
답변 제공: Ammy 님, 2024년 4월 3일
Hi, Mark! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.

10/10 - 훌륭해요

Lawrence

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 4박 숙박함
답변 제공: Ammy 님, 2024년 4월 3일
We appreciate your positive rating, Lawrence! We take pride in providing our guests with a great experience. Regards, Tim.

10/10 - 훌륭해요

Lawrence

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Ammy 님, 2024년 4월 3일
We appreciate your positive rating, Lawrence! We take pride in providing our guests with a great experience. Regards, Tim.

10/10 - 훌륭해요

Gabriel

2024년 1월에 1박 숙박함
답변 제공: Ammy 님, 2024년 4월 3일
Hi, Gabriel! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.

10/10 - 훌륭해요

Gabriel

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Ammy 님, 2024년 4월 3일
We appreciate your positive rating, Gabriel ! We take pride in providing our guests with a great experience. Regards, Tim.

2/10 - 너무 별로예요

Karen

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I left a pair of shoes in the room and the staff cut into the sole of the shoe [ the bottom part] They had bugs and blood stains all over the stairs #CHEAP #PETTY #POOR
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Lawrence

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Ammy 님, 2024년 4월 3일
Thanks for the positive rating, Lawrence! Hope to welcome you again soon. Regards, Noah.

10/10 - 훌륭해요

Lawrence

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The Wi-Fi signal needs to be stronger, otherwise OYO HOTEL IS AWESOME!
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Lawrence

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

Demitrius

별로예요: 청결 상태, 숙박 시설 상태 및 시설
This property was absolutely disgusting. There were roaches in my room crawling from behind the headboard. No iron or ironing board in the roo m. They required me to leave my driver's license at the front desk in order to use the iron. Still no ironing board. With the exception of Fran, the people at the front desk were rude. This was the absolute worst piece of crap hotel I've ever stayed at. They need to condemn that roach motel
2023년 12월에 3박 숙박함
답변 제공: Ammy 님, 2024년 4월 3일
Apologies for the problems you had faced, Demitrius! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.

2/10 - 너무 별로예요

Debbie

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Graffiti on the door. Smelled like smoke. Not a safe feeling hotel
2023년 12월에 2박 숙박함
답변 제공: Ammy 님, 2024년 4월 3일
Hi, Debbie! We are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Tim.

10/10 - 훌륭해요

Lawrence

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The WI-FI signal has to be stronger because its easy to log on to the Wi-Fi but on each device the signal will be on but its not consist. Thats about it, really comfortable to stay at the Oyo Hotel!
2023년 12월에 2박 숙박함
답변 제공: Ammy 님, 2024년 4월 3일
Glad to see that you have rated us positively, Lawrence! Do give us more chances to delight you in the future. Regards, Noah.

10/10 - 훌륭해요

Lawrence

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Ammy 님, 2024년 4월 3일
Hi, Lawrence! We are glad you have taken time out to rate us highly. Having your love and encouragement we feel blessed. Regards, Tim.

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
My honest opinion
Looks horrible from the outside but the rooms are nice. Comes with a light smell and a $50 cash deposit for room damage. The people who work there don't speak much English so when clarifying things it was a repetition. Other than that it wasn't too bad but there were roaches as well saw one in the bathroom and it was small meaning there was a mom around. Also very then walls I heard everything from the room next door from conversation to thumps and the Knocks on the door from other rooms sound like your own. Only went for it bc it was fast but just be mindful. Not a bad review but a honest one. Is give the place a 5 out of 10.
2023년 12월에 1박 숙박함
답변 제공: Ammy 님, 2024년 4월 3일
Apologies for the problems you had faced. We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.

8/10 - 좋아요

Anh

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Ammy 님, 2024년 4월 3일
Hi, Anh! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.

4/10 - 별로예요

Deonna

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lets just say, you get what you paid for. The two women at the front desk were sweet and kind but MAN that place is disgusting.
2023년 12월에 2박 숙박함
답변 제공: Ammy 님, 2024년 4월 3일
Hi, Deonna! We are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Tim.

2/10 - 너무 별로예요

Dustin

2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Paul

2023년 12월에 1박 숙박함
답변 제공: Ammy 님, 2024년 1월 22일
Hi, Paul! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

2/10 - 너무 별로예요

Dylan

2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Noor U

별로예요: 청결 상태, 숙박 시설 상태 및 시설

2/10 - 너무 별로예요

Gloria

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Barbara 님, 2024년 1월 22일
Sorry for the inconvenience, Gloria! We understand that we have not been able to live up to your expectations. Do not worry, we are continually working to improve our services to make sure your next stay is enjoyable with us. Regards, Barbara

2/10 - 너무 별로예요

Myranda

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was nosiy and smelled funny
2023년 11월에 1박 숙박함
답변 제공: Barbara 님, 2024년 1월 22일
Hi, Myranda! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Barbara

10/10 - 훌륭해요

TOMOYUKI

満足しています。問題ありません。
2023년 11월에 1박 숙박함

8/10 - 좋아요

Ahnaf

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
Needs Improvement
My rating 6/10 Cons: 1. Internet is slow and many time not working. Really you need to have a better internet connection otherwise people will be in problems with their work. 2. The housekeeping service is good but they didn’t clean up under my table, where some food trash fell. It wasn’t taken care of even after telling the reception. 3. Rooms are so connected with each other, sometimes sounds came from other rooms. 4. No breakfast, no coffee. 5. Please inspect your elevator, as it stops sometimes, door doesn’t close automatically. Pros: Beds we’re comfortable, mirrors,fridge and oven in the room. Close enough from DFW Airport.
2023년 11월에 4박 숙박함
답변 제공: Ammy 님, 2024년 4월 3일
Hi, Ahnaf! Thank you for sharing your feedback. We have cascaded the same to our concerned team to keep up with your expectations. Have a great day! Regards, Noah.

6/10 - 괜찮아요

Carol

단체 여행
OYO review
No coffee pot, no closet for what I paid it was ok but more of a truckers stop maybe they were upgrading the place but needed lots of repairs
2023년 11월에 4박 숙박함
답변 제공: Ammy 님, 2024년 4월 3일
Hi, Carol! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Tim.

10/10 - 훌륭해요

Mar'Quise

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Property was nice and clean. Had no real complaints about my experience
2023년 11월에 3박 숙박함
답변 제공: Barbara 님, 2023년 12월 6일
Pleased to hear your kind words of gratitude, Mar'Quise! We are going to do our best to never fail to impress you every time. Regards, Barbara

4/10 - 별로예요

Israel

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함
답변 제공: Joey 님, 2023년 12월 6일
We are sorry to hear about your experience, Israel! Being a visitor, we expect everything is perfect. Do not worry, we have shared the feedback to our relevant team immediately to rectify the issue. We hope to serve you better in the future. Regards, Joey

8/10 - 좋아요

Sharanda

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 10월에 1박 숙박함