스위트, 침실 2개, 욕실 2개, 바닷가 | 해변/바다 전망
예약 가능 여부 확인

캐슬 at 마카후에나 at 포이푸 여행 후기

3 out of 5
캐슬 at 마카후에나 at 포이푸
1661 Pe'e Rd, Koloa, HI

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 153개 이용 후기 중 48개" "
평점 8 - 좋아요. 153개 이용 후기 중 58개" "
평점 6 - 괜찮아요. 153개 이용 후기 중 28개" "
평점 4 - 별로예요. 153개 이용 후기 중 11개" "
평점 2 - 너무 별로예요. 153개 이용 후기 중 8개" "

8.0/10

청결 상태

8.0/10

직원 및 서비스

6.4/10

편의 시설/서비스

7.0/10

숙박 시설 상태 및 시설

7.0/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 8월에 5박 숙박함
답변 제공: GM 님, 2019년 9월 11일
We appreciate you taking the time to rate your stay with us. Mahalo, Jennie Waiwaiole-Vega General Manager

10/10 - 훌륭해요

Ora

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
great place with plenty of room for the family and the view of the oceans and sunrise from the unit was great.
2024년 2월에 4박 숙박함
답변 제공: Kahea 님, 2024년 3월 6일
Aloha Ora, Thank you for taking the time to leave a review of your recent stay with Castle Resorts & Hotels Makahuena at Po'ipu. We hope the wedding went well! We hope to welcome you and the Ohana back again in the future. Stay well and take care!Mahalo,Kahea

10/10 - 훌륭해요

Jonathan

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
After reading some previous renters stories, our family was concerned for maintenance and noise issues. As well as condo cleanliness, and other issues. We contacted staff who were great with communication regarding our concerns. They answered all our questions. We arrived and everything that was stated on our booking page more than met our expectations. Our ocean view condo was amazing and we made a trip of a lifetime! We will definitely rebook in the future, mahalo!
2023년 12월에 10박 숙박함

6/10 - 괜찮아요

Esther 님, Lathrop

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
The condo was close to the beach. You have to walk about 15 mins. The bed was a little hard, no AC and they didn’t have any spices in the kitchen which I felt was standard amenity. The cost for groceries is already high so any little thing left for use would have been great. With no AC, the master bedroom was left pretty hot at all times.
2023년 11월에 7박 숙박함
답변 제공: kahea 님, 2023년 11월 24일
Aloha Esther, Thank you for taking the time to provide valuable feedback about your recent experience with us. Weapologize that your experience was less than ideal, and will be sharing this with our upper management as well as the owner. We hope you and the Ohana had a wonderful Thanksgiving and we hope you‘ll give us another chance to prove ourselves. Take care and Happy Holiday's. Mahalo,Kahea

2/10 - 너무 별로예요

Anne

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 편의 시설/서비스
Construction starts at 6am weekdays and weekends. Dirt and dust everywhere and washer/dryer broken can’t even go on the balcony to enjoy the construction aka ocean views. Not sure why it wasn’t included information when we booked. It was a huge disappointment.
2023년 9월에 7박 숙박함
답변 제공: Kahea 님, 2023년 9월 23일
Aloha Anne Marie, We sincerely regret that your experience was less than perfect. We care deeply about our guest and want to provide a comfortable experience. Unfortunately, the work that takes place on the neighboring property is not communicated to us, and the work that took place on property was not communicated to us. We try to provide an advance notice as much as possible but struggle with follow ups to the properties association managing company. I am working with our corporate office on communication of what's taking place on and next to the Makahuena. We hope our staff here did what they could to help make your stay a little more comfortable and that you give us another opportunity to welcome you back in the future. Take care. Mahalo,Kahea

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 객실의 편안함
2023년 8월에 5박 숙박함
답변 제공: Kahea 님, 2023년 9월 11일
Aloha, Thank you so much for taking the time to share your feedback with us. We hope you all enjoyed Kaua'i and will visit us again in the future. Take care and stay well! Mahalo,Kahea

8/10 - 좋아요

Naomi

가족 여행
좋아요: 청결 상태, 객실의 편안함
great views of the ocean
We booked last minute for an extended stay in Kauai. The condo was very comfortable with plenty room for everyone. the only drawback was the Lani was under repair and we were not allowed to use. I would also add a floor fan for the master bedroom. the management company was amazing with help checking in and out will definitely stay again.
2023년 8월에 4박 숙박함
답변 제공: Kahea 님, 2023년 8월 22일
Aloha Naomi, Thank you so much for taking the time to share your feedback of your experience with us. We count ourselves lucky for customers like you and hope to welcome you back again in the future. By the way, the ladies say thank you so much for the bracelets, very cute! Stay well and take care!Mahalo nui,Kahea

4/10 - 별로예요

Erick

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property is updated and need remodeling. There was issues with the toilet and dryer was not working properly. The place does not look like the pictures on the website.
2023년 7월에 8박 숙박함
답변 제공: Kahea 님, 2023년 7월 13일
Aloha Erick, We sincerely regret that your experience was less than perfect. We care deeply about our guest and want to provide the most comfortable experience possible. We will brainstorm with our team here and the owner to see what can be done to update the unit. Again, we sincerely apologize for your experience and appreciate you taking the time to share your feedback. We hope you give us another chance soon, so we can share a more positive experience. Stay well and take care. Mahalo,Kahea

2/10 - 너무 별로예요

tamera

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Terrible!! My husband is a disabled vet. NO where did it say it was not ADA approved ! Smelled bad, no beach chairs, not even salt and pepper in the house. Forget cooking unless you want to buy everything down to spices. What use is the kitchen. No window covering on a few windows and they were at park I g lot level where anyone could see inside. The showers were horrible, dirty. The cabinets where literally falling apart. The liane was not usable. And they didn’t say a thing until the final payment was due. What use is an “ocean view” if you can’t sit out on the liane and enjoy it. Just looking out a window. DO NOT waste your money. The unit next door was under construction. The entire day was saws and hammers all day long. It was insulting to even think they wanted an outrageous amount of money for this unit. Disgusting
2023년 5월에 6박 숙박함
답변 제공: kahea 님, 2023년 5월 17일
Aloha Tamera, We sincerely regret that your experience was less than perfect. We care deeply about our guest and want to provide the most comfortable experience possible. We apologize that you were not aware of the accessibility to units on property, the lanai not being accessible, and the construction taking place next door. This is a condominium property where each unit is individually owned, some are residents while others are vacation rentals, and we do not manage the property. We are not always made aware of unit remodels, emergency repairs, and building maintenance, but we do try our best to get messages out when we learn of them. The unit is equipped with kitchen appliances, utensils and cutlery, but unfortunately no spices. Due to Covid, we do provide multi-use items for safety purposes. Again, we apologize that your experience was less than ideal, and appreciate you taking the time to share your feedback with us. We wish you all the best in your future travels. Stay well and take care Tamera. Mahalo,Kahea

8/10 - 좋아요

Dwight

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Funky door lock. Does not operate like most. Had to get help to open door the first time. Overall okay, but interior needs additional lighting - you must open all blinds and curtains to have enough lighting inside.
2023년 4월에 8박 숙박함
답변 제공: Kahea 님, 2023년 4월 21일
Aloha Dwight, We apologize for your experience with us and thank you for taking the time to share your feedback. Feedback gives us an opportunity to address areas of improvement. As these units are individually owned, we plan to share your feedback with the owner and offer up recommendations. We count ourselves lucky for customers like you and look forward to working with you again in the future! Stay well and take care. Mahalo,Kahea

6/10 - 괜찮아요

SungHo 님, Santa Clara

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
This unit doesn't have air conditioner but close to ocean.
2022년 9월에 2박 숙박함

6/10 - 괜찮아요

Jennifer

가족 여행
별로예요: 청결 상태, 편의 시설/서비스
Rusty areas found especially around windows making them stiff to open and close. Window ledge in kitchen and floors throughout were dirty. There are no frills or extras with the rental, kitchen barely had enough cookware, no salt or pepper, no laundry soap provided. We had to close all sliders every time we left because we were located on the ground floor. It was hot, no a/c. Ocean view was partial view with the surrounding buildings blocking the main view. Nice open area inside with ceilings fans.
2022년 6월에 2박 숙박함

6/10 - 괜찮아요

jennifer

가족 여행
the unit pictured is not the unit we were given. The unit we had was not the picture or on top floor . Very misleading
2022년 5월에 7박 숙박함

10/10 - 훌륭해요

JESSICA

단체 여행
좋아요: 청결 상태, 객실의 편안함
Great location in well appointed room.
Easy check in and check out. Lovely location with sunrise and sunset seen from outdoor patios, as well as whale activity! Quiet, with nice pool and hot tub. Interior was fine except beds were hard and not very comfortable. Minor issues were the fan wasn't working in one of the bathrooms, and door latch was secure but needed repair; it was difficult to use.
2022년 2월에 6박 숙박함

4/10 - 별로예요

Elizabeth

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The unit we were -twenty two zero four-in was very shabby and in need of upgrades. There is peeling paint on the window sill, the bathroom mirrors are rusting, the window slats in the master are rusted open, the laminate on many surfaces is peeling off. Little things like wrong info for wi fi were also bothersome. On the good side, the bed was comfortable and there was a nice, if obstructed, view.
2021년 8월에 7박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 2월에 3박 숙박함

8/10 - 좋아요

Brett

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Many things could have made it better
A couple of things to keep in mind with this property 1. Check in is not easy. Castle resorts (who manages the property) had to call me and confirm my stay a week before we went, then called me again after we came to confirm check in and charge me additional fees. NOTE- they will charge you a destination fee and a cleaning fee (cost is about $220) in addition to the booking fee. They collected this after we checked in. 2. This hotel has no AC. We needed to buy a fan and open windows to cool the place down in February. 3. It had a lot of cosmetic issues. Our bathtub floor was black and was clogged. Every shower had me standing in several inches of water. 4. The bed was rock hard. Not comfortable at all. 5. They only had about a 24 inch tv (probably. $50 TV) It was unusable. Our iPad was actually easier to see and had better sound. 6. Overall just felt dirty inside (peeling paint, dirty window screens). Will not stay here again.
2020년 2월에 7박 숙박함

8/10 - 좋아요

KM 님, Koloa

출장 여행, 가족 여행
좋아요: 편의 시설/서비스
별로예요: 직원 및 서비스
Property was in a beautiful location. Unit 2306 was a good size and had an incredible view. With a few upgrades this place really could be great but it appears the managers are more worried about quick fixes than good fixes. The bathrooms are not upgrade except for the paint. Both showers had mismatched tile with cracked and or falling apart grout. The flooring was second rate. If those got upgraded this place could command much more money given the location. The owners should fire the management company. Cheap fixes such as mudding holes in the wall but not painting over the mud is just shoddy and makes you feel like they don't care what it looks like they just want a quick fix. Ian was particularly frustrating. He blamed us for the issues we had. He forgot to notate we needed a crib and blamed us for not having it in the unit when we arrived. Then they refused to bring one until the next day because we arrived late. They blamed us for the any issue in the kitchen saying we left baby formula on the counter which we did not because we didn't have any formula. We asked for assistance moving the glass coffee table because the baby kept falling near it. We were told it would take another 2 days to get maintenance to get there. After that call the baby fell and hit her head on the table. Fortunately I had covered it with a comforter. We then moved the table ourselves. For budget conscious travelers that don't need assistance, this place is worth considering.
2020년 2월에 6박 숙박함

4/10 - 별로예요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
View was nice. Condo was dirty. Kitchen had grease splattered all over. We had to clean the slider to see out if it and coukd barely open it. The condo 4303 was in terrrible condition shower door almost fell off. Top floor shades broken strings could not open or shut. Floors filthy we swept them
2020년 1월에 6박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great amenities, pool, hot tuba, BBQ and spacious unit
2019년 11월에 9박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

2019년 11월에 12박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We couldn’t have chosen a better location such Makahuena Resort; Unit 2306 had the best ocean view with all its amenities. It had everything that we wanted and is exactly as described! I highly recommend this place! Makahuena is my home 😊
2019년 11월에 4박 숙박함

8/10 - 좋아요

Betty 님, Torrance CA

단체 여행
좋아요: 청결 상태, 편의 시설/서비스
liked view. we were missing keys but got quick help by cleaning lady. you need to call the management to check in but it was easy. many babies and small children in pool.
2019년 11월에 5박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 10월에 9박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

2019년 7월에 6박 숙박함
답변 제공: GM 님, 2019년 8월 6일
We appreciate your rating! Mahalo, Jennie Waiwaiole-Vega General Manager

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Check your email!!
Check in not as advertised on site. You can register 1/8 mile away or check in with instructions that arrive by email, from 'Service Account.' Since I was not expecting an email I did not know how to get in, nor did I know where to check in. Luckily after an hour, someone that lived in the condos somehow knew the address of the check in place. Customer service was terrible. Condo was run down with a water leak from the fridge, as well as very dirty. Since customer service was terrible I just cleaned up myself, which is a bummer because I paid a $165 cleaning fee.
2019년 6월에 5박 숙박함

8/10 - 좋아요

Amy

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Great location and views!
Great location - close to everything! Unit could use some updates and air conditioning but was very spacious and well equipped. Nice pool. Also had wonderful ocean and mountain views! We would stay there again.
2019년 5월에 7박 숙박함
답변 제공: GM 님, 2019년 5월 30일
Thank you so much for your rating and review! Happy to hear you enjoyed your stay. Mahalo, Jennie Waiwaiole-Vega General Manager

8/10 - 좋아요

Graeme

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good location and apartment
Great location on Poipu Point and just over a 10 minute walk to Poipu Beach Park on one side and Shipwreck Beach on the other. The two bed apartment (queen and two singles) had all the facilities that you need such as washer/dryer, two bathrooms, full kitchen (toaster, oven, kettle etc), tennis racquets, balls, snorkel gear, etc. The apartment overlooked the pool but it was not too noisy as there are curfews and we were not in a busy season. I believe the apartments are all different because I think they are privately owned. Next door we believe were permanent residents. Great fluffy towels and smooth book in where you are sent the code but then walk/phone to nearby resort to ‘check in’. Wonderful pool, comfortable bed and wifi. Some small updates could be made such as better lounge (single bed) and cane chairs where you felt the supports when you sat on them. Also block out curtains and a screen door that locks on the front door to allow a cross breeze as there is no air conditioning but a beautiful breeze. Also some stain and polish on kitchen and bathroom fixtures.
2019년 5월에 4박 숙박함
답변 제공: GM 님, 2019년 5월 30일
Aloha Graeme, Thank you so much for taking the time to rate and review your stay. We appreciate your feedback. Mahalo, Jennie Waiwaiole-Vega General Manager

6/10 - 괜찮아요

Joe 님, Seattle

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were VERY professional. The property, however, was very dirty, much of the unit was in poor cosmetic condition and since there is no A/C the upstairs bedrooms are unbearably hot. There was an OK view of the ocean, over the pool and another building. What view it had was ruined by the screens that had dust caked on in layers. They apparently do not perform a seasonal deep clean of any kind. We decided not to stay due to these issues and the staff were EXTREMELY PROFESSIONAL and gave us a full and immediate refund. I hope that the cleanliness issues can be resolved, but I still don’t think we would ever stay here since it is so hot and they don’t seem to keep up on cosmetic repairs.
2019년 5월에 8박 숙박함
답변 제공: GM 님, 2019년 5월 24일
Aloha joe, Thank you so much for taking the time to express your concerns about your recent booking. I'm glad we were able to assist with cancelling your reservation and apologize for any inconvenience you may have endured. I will be meeting with my room attendant to review and address your concerns so future travelers do not encounter the same issues. Mahalo, Jennie Waiwaiole-Vega General Manager

10/10 - 훌륭해요

Russ 님, Idaho

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our unit overlooked the pool but could see the ocean, too. It was a little dated but very comfortable. I think this unit might be too hot in the summer as it didnt have AC. But cracking the front door and opening the windows created a lot of cross ventilation and was very comfortable. The location was great, pool and Jacuzzi, too. I would stay here again.
2018년 11월에 7박 숙박함

4/10 - 별로예요

Laura 님, California

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was super dated and run down. Staff was nice and was good to have the space, it just was so so. Bathroom smelled like mold
2018년 11월에 6박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It had 3 bedrooms, 2.5 baths, laundry room and ocean view. Easy parking. Would of liked a place closer to a sandy beach. The unit was a little out dated. The Wifi was changed during our stay so it took 3 days of calls to get it fixed! Lanai screen stuck, no key for safe, lock box key was not ready for us to enter, luckily we got there befor the office was closed to let us in. Overall had a great time.
2018년 11월에 7박 숙박함

6/10 - 괜찮아요

Diane

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
ATTENTION NEEDED!!
This unit needs to be checked by your staff! There was a broken ice maker, broken wine corkscrew, very very old kitchen and baths, with no hot water after 7 PM. We would suggest that your people get a look before you rent it again. Only the views and sunset helped to salvage our much anticipated vacation. We have every confidence that you will take this property off you list or insist that the owners bring it up to normal expectations. We are not complainers, but your future Clients should know to shop elsewhere!!
2018년 10월에 14박 숙박함

10/10 - 훌륭해요

John 님, Pensacola, FL

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great property almost directly on the Pacific. Great location in Poi'pu with easy access the all parts of the island. A few maintenance items needed to be attended to on the inside but they did not detract from the beauty of the location. Excellent natural ventilation and is cool at night so you really don't need air conditioning. Good access to multiple great restaurants. Would recommend to anyone and will rent again on next trip to Kauai.
2018년 10월에 7박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2018년 10월에 10박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The front office was very helpful and friendly. The kitchen provided most of the amenities we needed for cooking purposes and appreciated the complimentary drinks and snacks.
2018년 9월에 2박 숙박함

8/10 - 좋아요

Tatiana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2018년 8월에 5박 숙박함

8/10 - 좋아요

Chris 님, Los Angeles

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Breezy condo on Poipu Point in Kauai
Definitely a great location with a breeze in condo 4303. The place needs a little more updating but who stays in their condo all day long while visiting Kauai? New wood floor laminate was put in recently - so the owners are aware of the unit's needs. We didn't lack for a thing while staying there - it's all about location, location, location
2018년 7월에 9박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful, clean and we'll stocked condo with an unbelievable Lanai overlooking the ocean. Watch turtles swimming from your deck!
2018년 5월에 3박 숙박함
답변 제공: General Manager 님, 2018년 7월 9일
Thank you so much for your rating and review! We are happy to hear you enjoyed your time at the Makahuena!

8/10 - 좋아요

FC 님, Honolulu, HI

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Convenient hotel located in Poipu
We booked this hotel since we were attending a wedding at the Marriott in Poipu just down the road. A few other friends also booked rooms in this hotel so we were able to see the different room set ups and furnishings available. Each room is furnished different and therefore can appear older or newer than others. Overall the hotel was ok. Conveniently located and good amenities. However, we were visiting over the Thanksgiving holiday and their offices were closed not to mention their office is located at a different hotel down the street. We couldn't find the parking pass that was suppose to be left in our rooms and there was no one available to help us. Also, they charge a separate cleaning fee depending on you book the rooms so pay attention to that as you book your room and compare rates. Overall, I may consider staying here again if I visited Poipu again and just needed a comfortable and nice place to stay while site seeing most of the day.
2017년 11월에 3박 숙박함
답변 제공: General Manager 님, 2018년 1월 29일
We appreciate your rating and review, and apologize that you found it difficult to contact our office which is located off property. Mahalo, Jennie Waiwaiole

6/10 - 괜찮아요

Eileen 님, Seattle

좋아요: 청결 상태, 직원 및 서비스
Beautiful view, very noisy, no AC very warm
Good location, beautiful view. No AC and had to keep all windows open with fans running making it very noisy at night. Walking distance to Poipu and Shipwreck beach. Unfortunately they were working on the roof several days and roofing material drifted down onto lanai making it unusable for breakfast and lunch.
2017년 11월에 7박 숙박함
답변 제공: General Manager 님, 2017년 11월 17일
Aloha Eileen, Thank you so much for your rating and review. We apologize for any inconveniences you endured due to the unit lacking air conditioning, along with the roofing project that was going on during your stay. Despite these issues, I hope you were still able to enjoy everything that Kauai has to offer. Mahalo, Jennie Waiwaiole-Vega General Manager

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
It's ok, but not great.
The rooms and view are nice. My biggest issue is that there wasn't any A/C in the unit. It's also not advertised as such. During the day this isn't a big issue. But it much needed at night. Especially for the back rooms that don't get a strong breeze. If you have problems with stairs this place isn't for you. It was OK, but would not stay here again.
2017년 10월에 14박 숙박함
답변 제공: General Manager 님, 2017년 11월 17일
We appreciate your rating and review and apologize that our accommodations did not meet your expectations. We hope you were still able to have a memorable vacation on Kauai. Mahalo, Jennie Waiwaiole-Vega General Manager

10/10 - 훌륭해요

Jazmin

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice condo !!!
We didn't stay at makahuena but we stayed at kiahuna was really nice the only thing wasn't the great is the pool across the road but the pool was nice
2017년 9월에 2박 숙박함
답변 제공: MokihanaGM 님, 2017년 9월 8일
Thank you for your rating and review for Castle Kiahuna. I will forward this to the property General Manager. Mahalo, Jennie Waiwaiole

6/10 - 괜찮아요

Brenda 님, Texas

Family vacation
Had a great time on the vacation. The accommodations were okay. Condo was very dated.
2017년 7월에 3박 숙박함
답변 제공: General Manager 님, 2017년 8월 26일
Aloha Brenda, Thank you for your review. We are happy to hear that you enjoyed your vacation on Kauai! It is truly a magical place! Because of constructive reviews like yours, we have been working closely with our owners to get units updated to meet our guests expectations. Should future travel bring you back to Kauai, we hope to see you at the Makahuena! Mahalo, Jennie Waiwaiole-Vega General Manager

4/10 - 별로예요

yayo 님, 神奈川県

좋아요: 객실의 편안함
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
フロントがなくて不便
チェックインしようとしたらオフィスらしき建物は閉まっていて電話してという貼り紙がドアにあっただけ。通りすがりの親切な方が電話してくれて部屋に入ることが出来た。次の日チェックインしようとしたらフロントが敷地内になく仕方なく電話したらポイプショアーズにあるとのこと。チェックインの必要はないようだったが、部屋のディスポーザーが壊れてたりセイフティボックスの鍵がなかったりしたので言いに行った。その時クリーンフィーを払ったが、冷蔵庫にはトマトが残ってたりタオルが足りなかったりでちゃんと掃除したのか疑問。ディスポーザーがなおったのは3日後、セイフティボックスの鍵はもらえずじまい。日本から行っているので自分たちの電話は使いたくない。電話を用意しておくかフロントの地図を張っておいて欲しかった。 部屋は広くて風通しがよく居心地良かったので残念。
2017년 6월에 6박 숙박함
답변 제공: General Manager 님, 2017년 8월 26일
We appreciate your review and apologize for any inconveniences our check in procedures may have caused. Mahalo, Jennie Waiwaiole-Vega General Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very comfortable ocean view condo
This condo could easily become my home away from home. It was incredibly comfortable for the entire family. I believe it was advertised as a 2 bath yet has 3. The beds were comfortable and in good condition. There is no AC but there are plenty of fans . It can get a bit warm upstairs but there certainly is no reason to complain as your in a humid tropical climate. It comes with the territory. The condo is supplied with everything you may need when it came to going to the beach. The kitchen is well equipped as well. This is an ocean view condo. Almost ocean front but not quite. You overlook the pool with a view to the right of the ocean. Don't be mislead. The ocean is literally one building away. The view is fantastic. We truly enjoyed every minute of our stay. This place was beautiful.
view from lanai
Is there any better place for your morning coffee
Sunset on the Makahuena
Sunset from the front porch

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Nice View Condo
Nice 2 Bedroom 3 bath condo. Very well stocked with everything you need. Fantastic view. The key box is in poor shape as I had read in previous reviews. Other than that we really enjoyed our stay. It was very comfortable. I would stay there again.
Condo View
Condo view
Sunset from the entryway

6/10 - 괜찮아요

Hannah 님, US

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
No one to check us in
I received an email about a code to use to open the lock box to get a key to open our room but it came while I was on the plane and I didn't look at my emails upon arrival. We went to the condo and no one was there. No one answered at the sister property so we kept trying. We had no place to put our luggage and it took about another 1/2 hour on the phone with Expedia to figure things out. they couldn't reach the condo either and didn't know about the email. There are absolutely no amenities at this property. The light and the shower didn't work in the master bath. The only thing that was nice was the view by there were bird droppings on the outdoor furniture. I would not reccommenf this place and expedia needs to make it clear that there is no one on property to help you.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함

10/10 - 훌륭해요

Ruth 님, Hawaii

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Sunset and sunrise views.
Had large oceanview two bedroom condo with full kitchen. Saw turtles from common area viewing of ocean. No beach swimming but didn't need it with public beach within walking distance. No aircon but didn't need it with the tradewinds. Would definitely stay here again.