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에뚜왈 뒤 마탕 - RVMT 여행 후기

3.5 out of 5
에뚜왈 뒤 마탕 - RVMT
6385 Montée Ryan, Mont-Tremblant, QC

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 33개 이용 후기 중 13개" "
평점 8 - 좋아요. 33개 이용 후기 중 9개" "
평점 6 - 괜찮아요. 33개 이용 후기 중 8개" "
평점 4 - 별로예요. 33개 이용 후기 중 1개" "
평점 2 - 너무 별로예요. 33개 이용 후기 중 2개" "

8.0/10

청결 상태

8.0/10

직원 및 서비스

7.8/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

10/10 - 훌륭해요

pascal

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Le calme, l'espace, la superficie du logement, grandiose.
2023년 10월에 7박 숙박함
답변 제공: RVMT 님, 2023년 11월 3일
Pascal, We're glad you enjoyed your visit and appreciate you taking a moment to leave us a review. We hope to see you back!

6/10 - 괜찮아요

Patrick

2023년 9월에 2박 숙박함
답변 제공: RVMT 님, 2023년 9월 29일
Patrick, We thank you for taking a moment to review your recent stay with us. Our Goal is to provide every guest a 10/10 experience. We would love to receive some additional feedback from you in order to get a better understanding of what could have been improved.

2/10 - 너무 별로예요

Dhruv

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 8월에 3박 숙박함
답변 제공: RVMT 님, 2023년 9월 7일
Thank you for sharing your review of your most recent stay Dhruv! While we wish that we could have met more of your expectations with respect to your stay, we hope to welcome the opportunity in hosting you again in the future to ensure that we can earn your confidence with your next booking experience!

10/10 - 훌륭해요

Sarah

좋아요: 청결 상태, 숙박 시설 상태 및 시설
답변 제공: Management Team 님, 2023년 8월 25일
Thank you for your review, Sarah! We are thrilled to learn you enjoyed your stay and hope to welcome you back soon.

10/10 - 훌륭해요

Hung

2023년 7월에 2박 숙박함
답변 제공: Management Team 님, 2023년 8월 10일
Thank you so much for the fantastic review, Hung, we're so happy you enjoyed your stay and we hope to welcome you back again soon!

10/10 - 훌륭해요

Jeffrey

2023년 3월에 4박 숙박함
답변 제공: Management Team 님, 2023년 4월 9일
Thank you for your feedback Jeffrey! We are delighted to hear that you had a great stay.

6/10 - 괜찮아요

Mazyane

2022년 9월에 2박 숙박함
답변 제공: Tremblant Sunstar 님, 2023년 3월 8일
Thank you for your review Mazyane!

6/10 - 괜찮아요

Naresh

가족 여행
좋아요: 청결 상태
Not a good experience
The blinds were broken for the living room. Rear door entrance door knob was broken We were not provided access card for the pool at the time of check in, and when I asked for it on my third day of visit I was insisted to go and get it from the checkin location which was around 8 km away. After objecting it strongly somebody was sent to deliver it to us.
2022년 9월에 3박 숙박함
답변 제공: Tremblant Sunstar 님, 2022년 9월 8일
Thank you for taking the time to share your review with us Naresh! While we wish you had a better experience with the other aspects of your visit, it is feedback like this that we learn from and use to improve the guest experience overall. We work hard to deliver an exceptional stay for every visitor, and it’s apparent in this case, we fell short in your case. Please know we'll take your feedback to heart as your satisfaction - and that of every guest - matters deeply to us here at Tremblant Sunstar!

10/10 - 훌륭해요

Mona

가족 여행
좋아요: 청결 상태, 객실의 편안함
2022년 7월에 3박 숙박함
답변 제공: Hotel Management 님, 2022년 7월 14일
Thank you for your excellent review! we look forward to hosting you again!

8/10 - 좋아요

Selma 님, Montreal

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Le condo est super grand, parfait pour un petit groupe. Il y avait de tout, il manquait seulement qques articles de cuisine. Je conseille !
2021년 11월에 2박 숙박함
답변 제공: Management Team 님, 2021년 11월 21일
Merci! Nous sommes heureux d'apprendre que vous avez apprécié votre séjour parmi nous.

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태
Quiet location. A bit too far from the main ski village.
2021년 5월에 4박 숙박함
답변 제공: Management Team 님, 2021년 6월 5일
Hello, Thank you for your feedback! We hope to have you back again in the future!

8/10 - 좋아요

Marilyne

가족 여행
좋아요: 청결 상태
Séjour ski
Très beau séjour de ski directement sur les pistes! Seul bémol, confort du divan-lit est médiocre et le matelas lit King est ok sans plus pour un court séjour seulement.
2021년 3월에 2박 숙박함
답변 제공: Management Team 님, 2021년 3월 13일
Merci! Nous sommes heureux que vous ayez apprécié votre séjour et apprécions vos commentaires.

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Convénient pour le Ski (Ski in & out): à moin de 50 pied de la remonter pente versant soleil.
2021년 2월에 3박 숙박함
답변 제공: Management Team 님, 2021년 3월 1일
Merci!

10/10 - 훌륭해요

Donald

좋아요: 청결 상태, 객실의 편안함
2021년 1월에 6박 숙박함
답변 제공: - The Management Team 님, 2021년 1월 13일
Thank you again, Donald!

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Le condo est très bien équipé, cuisine complète et salle de lavage. Tout, pour un séjour agréable. L’emplacement du condo est avantageusement bien situé pour le ski. L’accès au village piétonnier est également très facile par télécabine ou par voiture.
2020년 12월에 3박 숙박함
답변 제공: L'Équipe de Gestion 님, 2020년 12월 28일
Merci pour vos commentaires, nous apprécions le suivi. Au plaisir

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 객실의 편안함
Others than few bugs (scared me to yell) it’s a comfortable place to stay in your trip.
2020년 9월에 2박 숙박함
답변 제공: Management Team 님, 2020년 9월 28일
Thank you for sharing your review. We appreciate the feedback. Kind regards

2/10 - 너무 별로예요

Bruno 님, Laval, Qc

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Let's say that the picture depicted on the Expedia site were far from the room we were in. We were in a "basement" unit with no view adjacent to the garage from which was our only way to access the room with a good old metal key. No magnetic card which would have provided better access. The batchtub had mold around parts of it. The carpets were dirty near the patio door leading to the outside. I could continue with a list of little defects that have left us very disappointed. And it is now off our list of resorts to stay at Tremblant.
2020년 8월에 3박 숙박함
답변 제공: Management Team 님, 2020년 9월 2일
Thank you Bruno for sharing your comments. We are really sorry that your stay did not meet your expectations. I will transfer your comments to Annie Grimes our Director of operations so she can contact you and discuss your stay. Kind regards

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 1월에 2박 숙박함
답변 제공: Management Team 님, 2020년 1월 21일
Thank you for staying with us, we hope you will consider us again for your next Tremblant vacation. Kind Regards

6/10 - 괜찮아요

Christina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2019년 10월에 2박 숙박함
답변 제공: maddy 님, 2019년 10월 20일
Merci d'avor pris le temps de passer vos commentaires. Nous allons passer ceux-ci à la direction. Madeleine

10/10 - 훌륭해요

Dawn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Awesome
There was an error in our booking (1 bed condo) so we were upgraded to a 4 bedroom property. The condo was excellent, we couldn’t have asked for more.
2019년 8월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
Condo was clean and attractive but dark and on the small size. As a senior with a bad hip I found it difficult to walk around the bed in the tight space. Unit was well equipped. Patio area was overgrown and needed a good cleaning to cut back bushes and pick up dead leaves and garbage. Location was very quiet.
2019년 7월에 4박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
I like that’s it’s still new and modern. I like the area, it’s quiet and the facilities had bbq and all that you need at home. I was disappointed that the hot tub was not open. As for the fireplace inside the unit, I wished there was instructions on how to turn it on.
2019년 5월에 2박 숙박함
답변 제공: Sales Manager 님, 2019년 5월 24일
Good day Thank you for sharing your comments. You can call front desk 24h to get information and they could of help out with the fireplace. Best regards Annie

8/10 - 좋아요

Debbie

별로예요: 객실의 편안함
The sofa bed is not a good option
The sofa bed is really uncomfortable.
2019년 3월에 5박 숙박함
답변 제공: Melina 님, 2019년 3월 19일
Good evening, Mrs Debbie. We are glad you enjoyed your stay even if the sofa bed was not comfortable enough for you. I will pass the message to my colleague in the condo. We are looking forward to your next visit!

8/10 - 좋아요

Eric

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stationnement intérieur petit pour 1 camion. Belle endroit avec foyer au gaz.
2018년 10월에 2박 숙박함

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
I am a regular at Tremblant and I have stayed at many different properties in the past few years. If you are looking for a place close to the village then look elsewhere. This property was ok but it is very far from Tremblant resort area. We are avid hikers and found our way down but it wasn't a quick walk up and down. Many beautiful trails close by if you want to walk it is wonderful. This resort is close to the casino and at night you can use the gondola up and down which makes it much better. The condo has weird features like locked doors everywhere so the only way to access your condo is by the garage only. Lifeguard for the pool which is nice but makes the pool accessible only until 8pm. The hot tub is available until 10pm but its not hot at all. Overall the place was ok, nothing amazing, shower was awful and the towels looked more like hand towels than anything else. You can definitely find better closer to the village. This place is rated too high and cost is too much for what you get.
2018년 7월에 2박 숙박함

10/10 - 훌륭해요

Philippe 님, Candiac

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Parking intérieur à proximité de la chambre, parfait pour débarquer les valises. Cuisine complète, BBQ de bonne qualité. Piscine chauffée avec surveillance. Jaccuzi de bonne taille. À deux pas du casino. De plus, un remonte-pente est disponible sans frais pour se rendre au village, Seul bémol, la puissance et stabilité du wi-fi qui laissait à désirer.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
Expectations Not Met
Beautiful set of condos & quiet location not far from the Village. Nice nature setting with great pool & hot tub setup. Secure indoor parking. Upon arrival, initial impression was positive; modern condo with (what appeared to be) all of the amenities. Upon closer inspection, shower could have used a good scrubbing (soap scum & discolored grout), a/c & Wi-Fi not working. Called front desk (which was at another condo) about Wi-Fi issues multiple times (they had us troubleshoot after which they said it was a service provider issue) & didn't get resolved til our last (3rd) night. Service person for a/c inspected & confirmed there was a problem but it was too late to fix during our stay (luckily, weather was nice so not a major impact). We were compensated for the inconvenience but would have rather had an issue-free stay.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bel endroit plus calme que dans le village, avec stationnement au garage en plus.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The condo was nice and quiet but there is nowhere to go and get anything if we ran out in the condo but the village..Would of been nice to have a small store on the premises...I would stay there again if I ever go back. We did enjoyed the pool and hot tub . The shuttle from the casino was very nice and also the casino gondola should of been open more than the weekend . over all it was good..

10/10 - 훌륭해요

François 님, Lévis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
expérience inoubliable
Séjour agréable endroit charmant a deux pas du Casino

8/10 - 좋아요

Virginie-Raphaelle

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 직원 및 서비스
Comfortable but isolated
We travelled off season and were the only guests in complexe. Can be problematic for people who don t know their way around especially given that front desk is about 3KM away.