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"very basic a bit run down. "

"Excellent stay"

"great location and very nice outdoor pool"

"Overall, a good budget stay, but a dated hotel in need of decor and infrastructure upgrades. Not a good choice for anyone with even the mildest of mobility issues. As of March 2026, the accessible features at main entry inoperable; the doors are extremely heavy to manage even without luggage and parcels. No consistent doorman/greeter to assist guests through the sallyport. Hotel needs to be more transparent about parking. Self-parking is across street in a private underground lot with no elevator. This is not mentioned in hotel profile. Staff advertises it as "no in-out privileges", when really, one can enter and exit at will. $30/24hrs. Elevator to floors above 15 out of service. No posted timeline for repair for either front door or elevator. Only option is the tiny service elevator, which is clumsy to share with hotel staff. My initial room on 17th floor had inoperable HVAC - no A/C or heat controls. Staff changed my room to a lower floor at no extra charge. Personnel friendly and professional; and the room was spotless, very clean."

"A gem!! This place was so beautiful, and it really felt like it transported you somewhere tropical. The breakfast was great, room was awesome, pool area was obviously the really impressive bit. The hot tub could have been hotter, and it was often overfilled with children, but then I found the sauna in the gym, and that was really private and nice. "

"Rooms comfortable and spacious. Excellent continental breakfast in addition to in room kitchenette."

"Excellent food and wait staff at the Eclipse restaurant"

"Our view of the Rideau river was amazing. The staffs were exceptionally hospitable! "

"Despite being smoke free, cannabis was used and could be smelled through my unit and in the halls. Issue with my door staying locked. Breakfast had good selection. Good location, walkable to old port, Notre dame and st Catherine’s street. "