야외 수영장, 07:00 ~ 20:00 오픈, 수영장 파라솔, 일광욕 의자

스위스-벨호텔 지프 바레인 여행 후기

4 out of 5
스위스-벨호텔 지프 바레인
Building 1012, Road 2813, Block 428, Seef, Manama

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 434개 이용 후기 중 224개" "
평점 8 - 좋아요. 434개 이용 후기 중 135개" "
평점 6 - 괜찮아요. 434개 이용 후기 중 43개" "
평점 4 - 별로예요. 434개 이용 후기 중 17개" "
평점 2 - 너무 별로예요. 434개 이용 후기 중 15개" "

9.0/10

청결 상태

8.8/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

Mirela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice Hotel Close to the Seef Mall
Very nice hotel and extremely friendly, helpful staff. Thank you Tia for upgrading my room. The suite I stayed in was spacious, clean, and had great views. Breakfast was also delicious.
2023년 12월에 2박 숙박함
답변 제공: Guest Relations Team 님, 2024년 1월 10일
Dear Ms. Mirela,Thank you so much for sharing your wonderful experience with us! We are thrilled to hear that you enjoyed your stay at our hotel and found our staff, especially Tia, to be friendly and helpful. It's always our pleasure to go the extra mile to ensure our guests have a memorable experience.We're delighted that you appreciated the room upgrade and that the suite met your expectations with its spaciousness, cleanliness, and great views. It's fantastic to know that you enjoyed our delicious breakfast as well.Your kind words serve as a great motivation for our team, and we truly appreciate your positive feedback. We hope to have the pleasure of hosting you again in the future and providing you with another exceptional stay.Thank you for choosing our hotel, and we look forward to welcoming you back soon!Best regards,Guest Relations Team

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
good location very good staff.
2021년 12월에 2박 숙박함
답변 제공: Guest Relation Manager 님, 2021년 12월 13일
Dear Valued Guest, Thank you for taking the time to share your review for Swiss-Belhotel Seef regarding your experience the hotel and kind comments. It is true that the hotel is conveniently located in the heart of Seef district, close to the main City Malls, and surrounded by Cafes is really appreciated from our guests. Thank you for your kind words of appreciation. This is really an encouragement for all the team as we encourage our employees to go the extra mile and emphasize on the attentive and personalized aspect of service. Your review is important to us and we look forward to welcoming you again soon. Stay Safe! Sincerely, Guest Relation Manager

8/10 - 좋아요

EUN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 9월에 1박 숙박함
답변 제공: Guest Relations Manager 님, 2019년 9월 26일
Dear Valued Guest, Greetings from Swiss-Belhotel Seef Firstly, allow us to thank you for taking time to post a rating of your recent stay with us We are delighted of your support and we hope that in the future we can have another chance to welcome you back We wish you a great day ahead and always!

2/10 - 너무 별로예요

Youngmin

별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함
Very unprofessional cashier in check in counter. They credited the charge three times by mistake.i asked them to cancell two of them, one bill refunded less amount than credited. Very unhonesty..careful for using your credit card there.
2019년 3월에 3박 숙박함
답변 제공: Guest Relation Manager 님, 2019년 5월 18일
Dear valued Guest, Thank you for sharing your review following your recent stay at the hotel. While we appreciate receiving your feedback, we are concerned to learn of your disappointment with your experience of staying with us and knowing that you left the hotel with a negative impression. As it is always our constant aim to provide the highest level of customer service, care and attention to all our valued guests, we regret that what transpired during your check in did not meet your expectations of a Swissbel experience. We sincerely apologize for the inconvenience caused. I truly appreciate your understanding on this occasion and would like to assure you that the incident is an isolated case and does not reflect the overall service attitude of our team members. Once again, thank you for bringing this important matter to our attention and rest assured that we have taken your feedback very seriously and that the concerned department head has been informed to do the necessary action such as staff re-training, to avoid any re-occurrence of this nature in the future. I hope none of the misgivings you encountered will hinder you completely from coming back and that you will consider staying with us again in the not so distant future for us to regain your confidence and redeem ourselves. Guest Relation Manager

10/10 - 훌륭해요

Richard 님, Bahrain

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean and spacious room
The hotel has spacious room and it is clean. Nearby hotel there is one new Korean Japan restaurant.
2018년 7월에 1박 숙박함
답변 제공: Guest Relation Manager 님, 2018년 8월 13일
Dear valued Guest, Thank you for sharing your feedback following your stay at Swiss-Belhotel Seef Bahrain. It's very nice to know that we were able to meet your most of your expectation and glad to learn that you were comfortable and had fun during your stay at the hotel. We look forward to welcoming you again soon.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
시프몰에 가까운 호텔
호텔은 보통이상도 이하도 아닌 그 가격에 맞는 호텔이다. 아침 뷔페는 훌륭하게 제공되었고 객실전망도 훌륭한 편이다. 하지만 옆 객실과 방음이 안되고 에어컨 조절등이 불편하였다. 짧은기간 숙박하기에는 적당하고 걸어서 5분거리에 시프몰이 있어 편리하다.

6/10 - 괜찮아요

saudi mom 님, al khobar

비즈니스라면 모를까..가족호텔로는 별로네요
연휴 끝자락에 급하게 1박 더 하느라 싼곳을 찾아 예약했는데...Eid라는 특성상 어쩔 수 없었겠지만, 방정리가 끝나지 않아 체크인을 못한 여행객들이 로비에 북적북적..저희도 4시 넘어 방을 배정받아 들어갔습니다. 서비스는 친절했지만 여러모로 아쉬운게 많네요. 조식도 아쉽구요. 호텔수영장은 아이와 이용하기엔 무리가 있습니다.

6/10 - 괜찮아요

SOON KANG 님, Korea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
So so.
So so.

6/10 - 괜찮아요

Nitin

2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Rudolf

연인과의 여행
Hotel ist laut. Autolärm vor dem Haus bis spät in die Nacht. Bar überteuert mit schlechtem service
2024년 3월에 3박 숙박함
답변 제공: Guest Relations Team 님, 2024년 3월 7일
Dear Mr. Rudolf,Thank you for taking the time to share your feedback regarding your stay with us. We appreciate all forms of input as they help us identify areas where we can improve and also what aspects of our service are meeting or exceeding expectations.We understand how disruptive noise and traffic can be, especially late at night and we sincerely apologize for the inconvenience caused.Additionally, we regret to hear that the service at our bar did not meet your expectations and that you found it to be overpriced.Please rest assured that we take your feedback seriously, and we are committed to improving our services to provide a more enjoyable experience for all our guests. We appreciate your valuable input and hope to have the opportunity to welcome you back for a much-improved stay in the future. If there's anything else we can assist you with, please let us know.Stay safe,Guest Relations Team

10/10 - 훌륭해요

Helena

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent hotel and even better staff who were extremely helpful. This goes for everyone from check-in and reception to gym staff. Restaurant manager was excellent. Food and drink choice was also brilliant. Rooms were extremely spacious and clean. Gym was well equipped. Would stay here again!
2024년 2월에 4박 숙박함
답변 제공: Guest Relations Team 님, 2024년 2월 25일
Dear Ms. Helena,Thank you for letting us know your satisfaction following your experience with us at Swiss-Belhoitel Seef!Our team takes great pride in providing exceptional service, from check-in to check-out, and it's fantastic to know that they made your stay memorable. We are glad you enjoyed our spacious and clean rooms, well-equipped gym, and the excellent food and drink choices at our restaurant. We look forward to welcoming you back for another enjoyable stay in the future!Stay safe,Guest Relations Team

8/10 - 좋아요

hamad

2024년 2월에 3박 숙박함
답변 제공: Guest Relations Team 님, 2024년 3월 24일
Dear Mr. Hamad,Thank you for taking the time to rate your recent experience with us at Swiss-Belhotel Seef.We appreciate your review! If there is anything specific that you particularly enjoyed during your stay, or if you have any suggestions for how we can further enhance your experience in the future, please do not hesitate to let us know. We look forward to welcoming you back for another visit and we sincerely apologize for any inconvenience caused.Have a Blessed Ramadan!Stay safe,Guest Relations Team

10/10 - 훌륭해요

hamad 님, doha

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All good as always
2024년 2월에 1박 숙박함
답변 제공: Guest Relation Team 님, 2024년 2월 6일
Dear Mr. Hamad,Thank you for taking the time and effort to post a review for Swiss-Belhotel Seef.We are delighted to note that you were satisfied as always with your overall experience of staying with us.Please let us know if there's anything we can change or improve to better serve you on your next stay.Thank you for your recommendation and we look forward to welcoming you again soon.Please stay safe,

8/10 - 좋아요

Tom

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 3박 숙박함
답변 제공: Guest Relations Team 님, 2024년 2월 27일
Dear Mr. Tom,Thank you for taking the time to rate your experience with us at Swiss-Belhotel Seef.We appreciate your positive feedback and are delighted to see that you had a great experience. If there is anything specific that you particularly enjoyed during your stay, or if you have any suggestions for how we can further enhance your experience in the future, please do not hesitate to let us know. We sincerely apologize for any inconvenience caused and we look forward to welcoming you back for another wonderful visit!Stay safe,Guest Relations Team

10/10 - 훌륭해요

Ali

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Guest Relations Team 님, 2024년 2월 27일
Dear Mr. Ali,Thank you for taking the time to rate your experience with us at Swiss-Belhotel Seef.We appreciate your positive feedback and are delighted to see that you had a great experience. If there is anything specific that you particularly enjoyed during your stay, or if you have any suggestions for how we can further enhance your experience in the future, please do not hesitate to let us know. We look forward to welcoming you back for another wonderful visit!Stay safe,Guest Relations Team

8/10 - 좋아요

Pamela 님, Springfield

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Comfortable
2023년 12월에 1박 숙박함
답변 제공: Guest Relations Team 님, 2024년 1월 10일
Dear Ms. Pamela,Thank you for taking the time to share your feedback with us. We are pleased to hear that your stay was comfortable. Providing a cozy and relaxing environment for our guests is one of our top priorities, and we're glad to know that we succeeded during your visit.If there are any specific aspects of your stay that stood out or if you have any suggestions for improvement, we would love to hear more details. Your input is invaluable as we continually strive to enhance our guests' experiences.We appreciate your choice in staying with us and look forward to the opportunity to host you again in the future. If your travels bring you back to the area, we would be delighted to welcome you back for another comfortable stay.Thank you for your kind words and for being our guest.Best regards,Guest Relations Team

8/10 - 좋아요

Tariq

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Reasonable price with 5 stars stay
Hotel location is excellent and quiet place and friendly staff
Big size room with normal price
2023년 12월에 5박 숙박함
답변 제공: Guest Relations Team 님, 2024년 1월 10일
Dear Mr. Tariq,Thank you for taking the time to share your positive experience with us. We are thrilled to learn that you found our hotel to be a 5-star stay at a reasonable price.It's fantastic that our location met your expectations, providing both excellence and tranquility. We understand the importance of a peaceful environment, and we're delighted that it contributed to your overall satisfaction.Your compliments about our friendly staff mean a lot to us. We strive to create a welcoming atmosphere, and it's rewarding to know that our team's efforts have made a positive impact on your stay.We appreciate your support and hope to have the pleasure of hosting you again in the future. If your travels bring you back to the area, we would be honored to welcome you for another enjoyable stay.Thank you for choosing our hotel.Best regards,Guest Relations Team

6/10 - 괜찮아요

osama

단체 여행, 출장 여행
좋아요: 편의 시설/서비스
Mattress is very soft, I don’t like soft mattress, not comfortable to sleep
2024년 1월에 1박 숙박함
답변 제공: Guest Relations Team 님, 2024년 1월 3일
Dear Mr. Osama,Thank you for taking the time to share your feedback with us. We appreciate your input and are sorry to hear that the mattress did not meet your expectations during your stay.We understand that preferences for mattress firmness can vary widely among our guests, and we apologize for any discomfort you experienced. Our team strives to provide a comfortable and enjoyable stay for all our guests, and we regret that we fell short in this aspect during your visit.Your comments are valuable to us, and we will certainly take them into consideration as we continuously work to enhance the overall guest experience.We appreciate your choosing our hotel for your stay, and we hope to have the opportunity to welcome you back in the future, providing you with a more enjoyable and comfortable experience.Thank you once again for your feedback.Best regards,Guest Relations Team

10/10 - 훌륭해요

HANI

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Guest Relation Manager 님, 2023년 12월 27일
Dear Hani,Season's Greetings!Thank you for taking the time and effort to post a review for Swiss-Belhotel Seef.We are delighted to note that you were satisfied with your overall experience of staying with us.Please let us know if there's anything we can change or improve to better serve you on your next stay.Your review is important to us and we look forward to welcoming you again soon.Wishing you and your family a Prosperous New Year!Guest Relatiosn Team

10/10 - 훌륭해요

fayez

2023년 12월에 1박 숙박함
답변 제공: Guest Relations Team 님, 2023년 12월 12일
Dear Fayez,Season's Greetings! Thank you for taking the time and effort to post a review for Swiss-Belhotel Seef.We are delighted to note that you were satisfied with your overall experience of staying with us.Please let us know if there's anything we can change or improve to better serve you on your next stay.Your review is important to us and we look forward to welcoming you again soon.Please stay safe,Guest Relations Team

6/10 - 괜찮아요

Yoshimune

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
Quick review
It was rather noisy at night due to the national holiday celebration, which we learned at the time of check-out. We got a short phone ringing at the very early morning every day which caused us to awake. We did not have a good sleep during the stay. The location is good and we enjoyed the stay in Manama and Seef city.
2023년 11월에 3박 숙박함
답변 제공: Guest Relations Team 님, 2023년 12월 12일
Dear Yoshimune,Season's Greetings! Thank you for taking the time and effort to post a review for Swiss-Belhotel Seef.While we appreciate receiving your feedback that you enjoyed your stay and found the location to your liking, however, it seems that we did not meet your satisfaction due to some aspects of your stay. Indeed, the hotel is conveniently located in the heart of the Seef district, close to the main City Malls, and surrounded by Cafes is appreciated by our guests, however, due to the cafes and food trucks surrounding it without a proper drive-through facility it is causing a lot of inconvenience to the hotel guests and we are truly not happy about it. Customer service remains to be our top priority, we sincerely apologize for the inconvenience caused. I hope none of the misgivings you encountered will hinder you completely from coming back and that you will consider staying with us again we look forward to your next visit as an opportunity for us to regain your confidence and redeem ourselves.Stay safe,Guest Relations Team

10/10 - 훌륭해요

mohammad

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Tia
It was great stay and the most person makes my day was at the reception lady called TIA. Amazing smile with great welcome . Thx
2023년 11월에 2박 숙박함
답변 제공: Guest Relations Team 님, 2023년 12월 12일
Dear Mr. Mohammad,Season’s Greetings! Thank you for taking the time and effort to post a review for Swiss-Belhotel Seef.We strive to provide all of our guests with a memorable and pleasant experience whilst with us and therefore we are delighted that you were able to experience this on your visit.We appreciate your compliments on our reception team, especially Tia. While you highlighted our employees are our greatest assets, your comments are a great source of motivation to continue the efforts.It was a pleasure to have you as our guest and we look forward to welcoming you again if there is anything that you feel we overlooked then please let us know.Stay Safe,Guest Relations Team

10/10 - 훌륭해요

Brent

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Highly recommend this hotel staff are so friendly and helpful.
2023년 11월에 2박 숙박함
답변 제공: Guest Relations Team 님, 2023년 12월 4일
Dear Mr. Brent,Season's Greetings! Thank you for taking the time and effort to post a review for Swiss-Belhotel Seef.We are delighted to note that you were satisfied with your overall experience of staying with us and found our staff friendly and helpful.Please let us know if there's anything we can change or improve to better serve you on your next stay.Thank you for your recommendation and we look forward to welcoming you again soon.Please stay safe,Guest Relations Team

2/10 - 너무 별로예요

mohammad 님, lawrenceville

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not clean at all I checked out and got other hotels waste my money.
2023년 11월에 1박 숙박함
답변 제공: Guest Relation Team 님, 2023년 11월 28일
Dear Mr. Mohammad,Thank you for taking the time to post a review of your recent stay with us at Swiss-Belhotel Seef Bahrain.We really appreciate your efforts in providing feedback towards our level of service and facilities as this enables us to know the areas where we can still improve so I am very disappointed as well to learn that your stay has not been as satisfying and enjoyable as we would like it to be. We sincerely apologize for the inconvenience caused and we regret that we were not able to meet your full expectation on this particular occasion.Rest assured that we have taken your feedback constructively on board for review and action and that includes staff refresh training to avoid re-occurrence.We placed great value on your feedback and I hope none of the misgivings you experienced will stop you completely from coming back and will reconsider the option to stay with us again in the future to show you the ability to provide first-class service.Stay safe,Guest Relations Team

10/10 - 훌륭해요

Mohammed

좋아요: 청결 상태, 직원 및 서비스
2023년 11월에 1박 숙박함
답변 제공: Guest Relation Team 님, 2023년 11월 28일
Dear Mr. Mohammed,Thank you for taking the time to share your hotel experience.Commitment to service and guest satisfaction is our primary concern and the team is committed to making each guest's stay memorable we are delighted to know that you enjoyed your stay with us and that we were able to meet your full satisfaction as this is what we strive to achieve at all times.Please let us know if there is anything we can change or improve to better serve you on your next stay.Your review is important to us and we look forward to welcoming you again soon.Stay Safe,Guest Relation Team

10/10 - 훌륭해요

Macdonald

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good location, breakfast and clean facilities. Staff were friendly and very helpful (Rania, Emam, Ebrahim, Ali, Diski and the breakfast staff). Would definitely stay here again and recommend it.
2023년 11월에 2박 숙박함
답변 제공: Guest Relation Team 님, 2023년 11월 28일
Dear Mr. Macdonald,Thank you for sharing your feedback following your experience at the hotel.Your comments are valuable to us and we are glad that we were able to meet your full satisfaction on this particular occasion.We encourage our employees to go the extra mile and provide the best possible service. I am glad that our team members were able to deliver the kind of service you are looking for as we are always making sure we provide the best value at all times of the year. Rest assured that your compliments will be conveyed to the team.Once again, thank you for sharing your review and it would be our privilege to welcome you back to the hotel. Stay safe,Guest Relations Team

10/10 - 훌륭해요

Jamal

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Guest Relation Team 님, 2023년 11월 27일
Dear Mr. Jamal,Thank you for posting your impression of your stay at Swiss-Belhotel Seef.We do our best to make sure all our guests leave the hotel happy with their stay and we are delighted to note that we were able to meet your satisfaction as this is what we strive to achieve at all times.It was a pleasure to have you as our guest and we look forward to welcoming you again and if there is anything that you feel we overlooked then please let us know.Stay safe,Guest Relations Team

10/10 - 훌륭해요

Pavel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 4박 숙박함
답변 제공: Guest Relation Team 님, 2023년 11월 15일
Dear Pavel,Thank you for taking the time and effort to post a review for Swiss-Belhotel Seef.We are delighted to learn that you have opted to stay with us on this particular occasion and eventually enjoyed your experience.Please let us know if there's anything we can change or improve to better serve you on your next stay.Your review is important to us and we look forward to welcoming you again soon.Stay Safe,Guest Relations Team

10/10 - 훌륭해요

Ahmed

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No more
2023년 10월에 1박 숙박함
답변 제공: Guest Relation Manager 님, 2023년 11월 1일
Dear Mr. Ahmed,Thank you for taking the time and effort to post a review for Swiss-Belhotel Seef.We strive to provide all of our guests with a memorable and pleasant experience whilst with us and therefore we are delighted that you were able to experience this on your visit.It was a pleasure to have you as our guest and we look forward to welcoming you again if there is anything that you feel we overlooked then please let us know.Stay Safe,Guest Relations Team

10/10 - 훌륭해요

Ahmed

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The hotel room is huge, clean and very nice location. Staff were extraordinary too. Will choose it again for sure.
2023년 9월에 4박 숙박함
답변 제공: Guest Relation Team 님, 2023년 9월 17일
Dear Mr. Ahmed,Many thanks for your time in posting a review of your recent stay.We are delighted to learn that you have opted to stay with us on this particular occasion and eventually enjoyed your experience.We are grateful that you have highlighted the positive aspects of your stay and shared them here as helpful tips for prospective travelers. Your feedback is very valuable to us and we are looking forward to welcoming you again in the near future. Stay safe,Guest Relations Team

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Guest Relation Team 님, 2023년 9월 17일
Dear Valued Guest,Thank you for posting a review of your stay at the hotel. We are delighted to note that you were satisfied with your overall experience of staying with us.Please let us know if there's anything we can change or improve to better serve you on your next stay.Your review is important to us and we look forward to welcoming you again soon.Stay safe,Guest Relations Team

2/10 - 너무 별로예요

Maher

출장 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Noisy rooms
Very bad sound proof rooms, can hear people speak in next rooms, let alone other things and noises ( TV etc.. ), very uncomfortable
2023년 8월에 3박 숙박함
답변 제공: Guest Relation Manager 님, 2023년 8월 31일
Dear Mr. Maher,Thank you for taking the time to post a review of your recent stay with us.We really appreciate your efforts in providing feedback as this enables us to know the areas where we can still improve. As it is always our constant aim to provide the highest level of customer service, care, and attention to all our valued guests, we regret that what transpired during your stay did not meet your full satisfaction. At Swiss-Belhotel Seef, this is not what we would like any one of our valued guests to remember about their stay and we offer no excuses but an apology knowing that you were inconvenienced during the stay. We want to reassure you that we have taken your comments very constructively on board for feasible action. Your review is important to us and I hope none of the misgivings you encountered will hinder you completely from coming back and that you will consider staying with us again in the not-so-distant future as we look forward to your next visit as an opportunity for us to regain your confidence and redeem ourselves.Stay Safe,Guest Relation Manager

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 객실의 편안함
This hotel needs supervision and a bit cleaning.
We were warmly greeted and welcomed by a professional person named Tia at the front desk. Unlike Mr. Gomaa at the front desk who was dry in the way he answers. He wasn’t even paying that much attention to what I say. At the breakfast buffet, the attendant explained that I can’t request more than one egg from the cook. But I can have as much from the buffet. After complaining to Managment they made me my second sunny side up but it had a hair in it. The pool guy was a bit kind of clingy and overreacting. I had my son to check the sauna while we were at the changing rooms. The lifeguard came and explained that it’s prohibited to have children at the sauna. We were standing for a minute only. If it wasn’t for Tia and Rajeef I wouldn’t recommend the stay. Other staff were super dry. The room was very small. Viewing windows super dirty. You can’t enjoy looking outside. The washroom had a brown dirt stain on the towels shelf.
2023년 8월에 1박 숙박함
답변 제공: Guest Relation Manager 님, 2023년 8월 29일
Dear Valued Guest,Thank you for taking the time to post a review of your recent stay with us at Swiss-Belhotel Seef Bahrain.We really appreciate your efforts in providing feedback on our level of service as this enables us to know the areas where we can still improve. While we appreciate receiving your feedback and as it is always our constant aim to provide the highest level of customer service, care, and attention to all our valued guests, we regret that what transpired during your stay did not meet your expectations. At Swiss-Belhotel Seef, this is not what we would like any one of our valued guests to remember about their stay and we offer no excuses but an apology knowing that you were inconvenienced during the stay. We want to reassure you that we have taken your comments very constructively on board and the issues are now being addressed to each respective department for necessary action.Your review is important to us and hope you will reconsider the option to stay with us again in the future to show you the ability to provide first-class service.Stay Safe,Guest Relation Manager

10/10 - 훌륭해요

Ahmad

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great and pleasant stay
2023년 7월에 1박 숙박함
답변 제공: Guest Relation Manager 님, 2023년 7월 24일
Dear Mr. Ahmad,Thank you for letting us know your satisfaction with your recent stay at Swiss-Belhotel Seef.Commitment to service and guest satisfaction is our main concern and the team is dedicated to making each and every guest’s stay memorable. We are delighted to know that you enjoyed your stay with us and that we were able to meet your expectations as this is what we strive to achieve at all times. Thank you for your kind words of appreciation. This is really an encouragement for the team as we encourage our employees to go the extra mile and emphasize the attentive and personalized aspect of service. It is a pleasure to have you as our guest and we look forward to welcoming you again soon.Stay Safe!

10/10 - 훌륭해요

Paul

2023년 7월에 2박 숙박함
답변 제공: Guest Relation Manager 님, 2023년 7월 11일
Dear Mr. Paul,Thank you for letting us know your satisfaction with your recent stay at Swiss-Belhotel Seef Bahrain. Commitment to service and guest satisfaction is our primary concern and the team is committed to making each guest's stay memorable we are glad that we were able to provide you with a much better experience as this is what we strive to achieve at all times. It was a pleasure to have you as our guest and we look forward to welcoming you again if there is anything that you feel we overlooked then please let us know.Please stay safe,Guest Relations Manager

10/10 - 훌륭해요

Abdulla

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함
답변 제공: Guest Relation Manager 님, 2023년 6월 15일
Dear Mr. Abdulla,Thank you for letting us know your satisfaction with your recent stay at Swiss-Belhotel Seef Bahrain.At Swiss-Belhotel, we pride ourselves to provide warm hospitality. We are delighted to know that we were able to meet your expectation as this is what we strive to achieve at all times.Customer service remains to be our top priority we appreciate learning what you like and how we can improve for your next stay with us.It was a pleasure having you as our guest and we look forward to another opportunity to welcome you again to the hotel.Stay safe,Guest Relations Manager

6/10 - 괜찮아요

David

2023년 3월에 2박 숙박함
답변 제공: Guest Relation Manager 님, 2023년 5월 4일
Dear Mr. David,Thank you for taking the time to share your review of Swiss-Belhotel Seef.While we appreciate receiving your review, however, it seems that we did not meet your full satisfaction on this particular occasion. I apologize for any inconvenience caused and if you experienced customer service that was not up to the reputation we’ve earned here at Swiss-Belhotel Seef.Nonetheless, we would appreciate knowing what you like and how we can improve for your next stay.Your review is important to us and we look forward to welcoming you back in the near future.Stay Safe,Guest Relations Manager

10/10 - 훌륭해요

Janick

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
early check in made possible - generally helpful staff
2023년 3월에 3박 숙박함
답변 제공: Guest Relation Manager 님, 2023년 3월 27일
Dear Janick,Thank you for taking the time to post a review of your recent stay at Swiss-Belhotel Seef, Bahrain.We do our best to make sure all our guests leave the hotel happy with their stay and we are very delighted to note that we were able to meet your full satisfaction while in-house as this is what we strive to achieve at all times. Thank you for your kind words of appreciation. This is really an encouragement for the team as we encourage our employees to go the extra mile and emphasize the attentive and personalized aspect of service. We will continue our effort to offer the best value to our guests. We look forward to welcoming you again soon. Stay Safe!Guest Relation Manager

10/10 - 훌륭해요

Abdulaziz

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was amazing and the staff were very friendly and helpful
답변 제공: Guest Relation Manager 님, 2023년 1월 10일
Dear Mr. Abdulaziz,Thank you for your time in posting a review of your recent stay at Swiss-Belhotel Seef, Bahrain.We do our best to make sure all our guests leave the hotel happy with their stay and we are very delighted to note that we were able to meet your full satisfaction while in-house as this is what we strive to achieve at all times. We will continue our effort to offer the best value to our guests. Please let us know if there is anything we can change or improve to better serve you on your next stay.Your review is important to us and we look forward to welcoming you again soon.Stay Safe!Sincerely,Guest Relation Manager

10/10 - 훌륭해요

Jonathan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel
2022년 12월에 2박 숙박함
답변 제공: Guest Relation Manager 님, 2023년 1월 10일
Dear Mr. Jonathan,Thank you very much for posting a review pertaining to your stay at Swiss-Belhotel Seef.We strive to provide all of our guests with a memorable and pleasant experience whilst with us and therefore we are delighted that you were able to experience this on your visit.It was a pleasure to have you as our guest and we look forward to welcoming you again and if there is anything which you feel like we overlooked then please let us know.Stay Safe!Sincerely,Guest Relation Manager

6/10 - 괜찮아요

EMILIO

가족 여행
별로예요: 숙박 시설 상태 및 시설
Se ve 7n edificio muy alto y moderno por afuera
답변 제공: Guest Relation Manager 님, 2022년 12월 26일
Dear Mr. Emilio,Season's Greetings!Thank you for taking the time in posting your review following your stay at the hotel.While we appreciate your review, however it seems that we did not meet your full satisfaction on this particular occasion. Customer service remains to be our top priority, we apologize for any inconvenience caused and if you experienced customer service that was not up to the reputation we’ve earned here at Swiss-Belhotel Seef.We truly appreciate your understanding and let us know what went wrong for us to do the necessary action to avoid re-occurrence in the future. I hope none of the misgivings you encountered will hinder you completely from coming back and that you will consider staying with us again in the not so distant future as we look forward to your next visit as an opportunity for us to regain your confidence and redeem ourselves. Wishing you and your family a Prosperous New Year.Stay Safe! Sincerely, Guest Relation Manager

8/10 - 좋아요

Bhanu

2022년 12월에 1박 숙박함
답변 제공: Guest Relation Manager 님, 2022년 12월 26일
Dear Mr. Bhanu,Season's Greetings!Thank you for taking the time in sharing your experience at the hotel.We do our best to make sure all our guest leave the hotel happy with their experience and we are delighted to note that we were able to meet your expectation as this is what we strive to achieve at all times.Rest assured that we will continue to be committed in giving our guests the best possible service. We Love to hear your feedback if there is anything which you feel like we overlooked to improve our services.We wish you and your family a Prosperous New Year and we look forward for another opportunity to welcome you again in the hotel.Stay Safe!Sincerely,Guest Relation Manager

10/10 - 훌륭해요

Roberto

2022년 12월에 1박 숙박함
답변 제공: Guest Relation Manager 님, 2022년 12월 26일
Dear Mr. Roberto,Season's Greetings!Thank you for taking the time to share your hotel review.Commitment to service and guest satisfaction is our primary concern and the team is committed to making each guest's stay memorable and we are delighted to know that you enjoyed your stay with us and that we were able to meet your full satisfaction as this is what we strive to achieve at all times.Please let us know if there's anything we can change or improve to better serve you on your next stay.We wish you and your family a Prosperous New Year and we look forward for another opportunity to welcome you again in the hotel.Stay Safe!Sincerely,Guest Relation Manager

8/10 - 좋아요

Abdullah

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good hotel with friendly staff. However, there were high noises outside the hotel because UAE national day.
답변 제공: Guest Relation Manager 님, 2022년 12월 9일
Dear Mr. Abdullah,Season's Greetings!Thank you for your time in posting a review of your recent stay at Swiss-Belhotel Seef, Bahrain.We do our best to make sure all our guests leave the hotel happy with their stay and we are very delighted to note that we were able to meet your expectations, however we would like to extend our apology for the inconvenience the noise outside has caused you.Nonetheless, we are happy to hear that you appreciated the friendly service you received from our team.I hope none of the misgivings you encountered will hinder you from coming back and that you will consider staying with us again in the not so distant future as we look forward to your next visit as an opportunity for us to regain your confidence and redeem ourselves. Sincerely,Guest Relation Manager

10/10 - 훌륭해요

Abdulla

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place to stay in Seef Bahrain
답변 제공: Guest Relation Manager 님, 2022년 11월 7일
Dear Mr. Abdulla,Thank you very much for posting a review pertaining to your recent stay at Swiss-Belhotel Seef.We strive to provide all of our guests with a memorable and pleasant experience whilst with us and therefore we are delighted that you were able to experience this on your visit.It was a pleasure to have you as our guest and we look forward to welcoming you again and if there is anything which you feel like we overlooked then please let us know.Stay safe,Guest Relation Manager

10/10 - 훌륭해요

Andres

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Front desk very helpful
2022년 10월에 4박 숙박함
답변 제공: Guest Relation Manager 님, 2022년 11월 1일
Dear Mr. Andres,Thank you for the great rating. We sincerely appreciate your support.Commitment to service and guest satisfaction is our main concern and the team is dedicated to make each and every guest’s stay memorable. We are delighted to know that we were able to meet your full satisfaction as this is what we strive to achieve at all times.It is truly a pleasure for us to know that you were satisfied with the level of service you received from our front desk team.Rest assured that we will continue our effort to offer the best value to all our guests. We look forward for another opportunity to welcome you again in the hotel.Stay Safe!Sincerely,Guest Relation Manager

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2022년 10월에 2박 숙박함
답변 제공: Guest Relation Manager 님, 2022년 10월 31일
Dear Valued Guest,Thank you for taking the time in posting a review of your recent stay at the Swiss-Belhotel Seef.It is with regret that I acknowledged your dissatisfaction on your overall experience while in-house. As a Swiss-Belhotel, this is not what we would like any one of our valued guests to remember about their stay and as a Swiss-Belhotel guest, you certainly have the right to expect the best and I regret that we did not live up to this expectation. We offer no excuse but an apology knowing that you were inconvenienced during your stay with us. We appreciate if you could share the details of your stay and what went wrong for us to be able to do corrective action to avoid re-occurrence. Once again, thank you for sharing your review and we look forward to welcome you back in the near future as an opportunity for us to regain your confidence and redeem ourselves. Stay Safe,Guest Relation Manager

10/10 - 훌륭해요

John

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place
2022년 10월에 3박 숙박함
답변 제공: Guest Relation Manager 님, 2022년 10월 16일
Dear Mr. John,Thank you for letting us know your satisfaction with your recent stay at Swiss-Belhotel Seef Bahrain.At Swiss-Belhotel, we pride ourselves to provide warm hospitality. We are delighted to know that that we were able to meet your expectation as this is what we strive to achieve at all times and commitment to service and guest satisfaction is our main concern and the team is dedicated to make each and every guest’s stay memorable. We will continue our effort to offer the best value to our guests. It is a pleasure to have you as our guest and we look forward for another opportunity to welcome you back in the hotel.Stay safe,Guest Relation Manager

10/10 - 훌륭해요

Dennis 님, Midwest City

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I really enjoy the services at Swiss Belhotel, that’s what makes this hotel stand above others. You can offer all the luxury you want but if the staff is not efficient, it is not worth it. Something that the Swiss Belhotel knows how to do, to treat their guests very good, they never disappoint.
2022년 10월에 3박 숙박함
답변 제공: Guest Relation Manager 님, 2022년 10월 11일
Dear Mr. Dennis,Thank you for taking the time and effort in posting a review of your recent stay with us at the Swiss-Belhotel Seef.Commitment to service and guest satisfaction is our main concern and the team is dedicated to make each and every guest’s stay memorable. It is truly a pleasure for us to know that you had an amazing time while staying with us and were satisfied with the level of service you received. As we are constantly looking for improving further our quality of service, your comments encourage us to continue the efforts.Your feedback is valuable to us and we look forward to welcoming you again soon.Stay Safe.Sincerely,Guest Relation Manager

10/10 - 훌륭해요

rabih 님, hartsdale

2022년 9월에 1박 숙박함