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라 퀸타 인 & 스위트 바이 윈덤 레이크랜드 웨스트 여행 후기

2.5 out of 5
라 퀸타 인 & 스위트 바이 윈덤 레이크랜드 웨스트
1024 Lakeland Park Center Drive, Lakeland, FL

이용 후기

6.4
평점 10 - 훌륭해요. 1002개 이용 후기 중 262개" "
평점 8 - 좋아요. 1002개 이용 후기 중 218개" "
평점 6 - 괜찮아요. 1002개 이용 후기 중 173개" "
평점 4 - 별로예요. 1002개 이용 후기 중 149개" "
평점 2 - 너무 별로예요. 1002개 이용 후기 중 200개" "

6.2/10

청결 상태

7.6/10

직원 및 서비스

6.0/10

편의 시설/서비스

6.0/10

숙박 시설 상태 및 시설

6.0/10

친환경

이용 후기

10/10 - 훌륭해요

Amanda

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice staff Big rooms work out room
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Brice

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Place smelled like mold
2024년 4월에 1박 숙박함
답변 제공: Jessica Medina 님, 2024년 4월 20일
Thank you for taking a moment to leave feedback. I would like to apologize as your stay should have been better. Please rest assured we are taking appropriate measures to correct the issues encountered during your stay.

10/10 - 훌륭해요

Janet

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean Quiet
2024년 4월에 1박 숙박함
답변 제공: Jessica Medina 님, 2024년 4월 18일
Thank you for taking a moment to leave feedback. I was pleased to see that you had an enjoyable stay. Please come visit us again!

10/10 - 훌륭해요

Sydney

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Prime Location breakfast selection
2024년 4월에 1박 숙박함
답변 제공: Jessica Medina 님, 2024년 4월 18일
Thank you for taking a moment to leave feedback. I was pleased to see that you had an enjoyable stay. Please come visit us again!

10/10 - 훌륭해요

Andi

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location location location
2024년 4월에 1박 숙박함
답변 제공: Jessica Medina 님, 2024년 4월 18일
Thank you for taking a moment to leave feedback. I was pleased to see that you had an enjoyable stay. Please come visit us again!

10/10 - 훌륭해요

Heath

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice atmosphere Large rooms
2024년 4월에 1박 숙박함
답변 제공: Jessica Medina 님, 2024년 4월 18일
Thank you for taking a moment to leave feedback. I was pleased to see that you had an enjoyable stay. Please come visit us again!

10/10 - 훌륭해요

Sara

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A lot of shopping and dining at walking distance. Friendly staff
2024년 4월에 1박 숙박함
답변 제공: Jessica Medina 님, 2024년 4월 16일
Thank you for taking a moment to leave feedback. I am pleased to see that you had an enjoyable stay. Please come visit us again!

10/10 - 훌륭해요

Renee

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good breakfast Big pool
2024년 4월에 1박 숙박함
답변 제공: Jessica Medina 님, 2024년 4월 16일
Thank you for taking a moment to leave feedback. I am pleased to see that you had an enjoyable stay. Please come visit us again!

6/10 - 괜찮아요

Marcio Sergio

별로예요: 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Jessica Medina 님, 2024년 4월 16일
Thank you for taking a moment to leave feedback. I would like to apologize as your stay should have been better. Please rest assured we are taking appropriate measures to correct the issues encountered during your stay.

2/10 - 너무 별로예요

Paul

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The place is run down needs maintenance no smoke detectors in rooms front desk never answers the phone the key card maker is very old keys constantly don’t work.
2024년 4월에 6박 숙박함
답변 제공: Jessica Medina 님, 2024년 4월 16일
Thank you for taking a moment to leave feedback. I would like to apologize as your stay should have been better. Please rest assured we are taking appropriate measures to correct the issues encountered during your stay.

4/10 - 별로예요

Aurora

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff are not very helpful ; especially the manager customer service are poor. The breakfast not great. I think customer need to treated well and nice. Breakfast should always a hot meal. Paying amount of money to stay for each night, Customer should treated well.
2024년 4월에 2박 숙박함
답변 제공: Jessica Medina 님, 2024년 4월 11일
Thank you for taking a moment to leave feedback. I would like to apologize as your stay should have been better. Please rest assured we are taking appropriate measures to correct the issues encountered during your stay.

10/10 - 훌륭해요

Janet

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They have done updates since the last time I was here. That was nice to see. The staff was very polite. Great location.
2024년 4월에 1박 숙박함
답변 제공: Jessica Medina 님, 2024년 4월 10일
Thank you for taking a moment to leave feedback. I was pleased to see that you had an enjoyable stay. Please come visit us again!

2/10 - 너무 별로예요

CHARLTON 님, Duluth

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The Good. Staff was nice however the hotel room was gross. Lets start with multiple stains on the carpet. The pillows on the bed were lumpy and half filled with cotton, like sweat got in and shucked them after a wash. The under the toliet had do do splash underneath the seat. Gross. The a/c unit is noisy and it will wake you ups at night. I didnt ask for a refund or try to find a better hotel because i there for funeral and it was already a stressful time. I was only they for 8 hours each. Check out was easy. Why they take a $100 deposit for such a trash. Oh they had roaches. I had to video record them crawling the morning i checked out. Maybe i should have gotten a refund im just not that type of person because i chose this hotel. However, person need to know this before they go.
2024년 4월에 2박 숙박함
답변 제공: Jessica Medina 님, 2024년 4월 10일
Thank you for taking a moment to leave feedback. I would like to apologize as your stay should have been better. Please rest assured we are taking appropriate measures to correct the issues encountered during your stay.

2/10 - 너무 별로예요

Korin

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Smelled like urine. We left. Front desk lady was nice.
2024년 4월에 1박 숙박함
답변 제공: Jessica Medina 님, 2024년 4월 10일
Thank you for taking a moment to leave feedback. I would like to apologize as your stay should have been better. Please rest assured we are taking appropriate measures to correct the issues encountered during your stay.

10/10 - 훌륭해요

Sydney

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We came down to visit family. We had a great time in the pool. The weather was beautiful. The employees are very nice and always there to help. We will be returning. We will also recommend you to our family and friends.
2024년 4월에 1박 숙박함
답변 제공: Jessica Medina 님, 2024년 4월 4일
Thank you for taking a moment to leave feedback. I was pleased to see that you had an enjoyable experience. Please come visit us again!

10/10 - 훌륭해요

Andi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location was the very very very most convenient. We were right off of Inerstate 4/ It was half way between Tampa and Orlando. Got to go to the Tampa zoo and to Disney.
2024년 4월에 1박 숙박함
답변 제공: Jessica Medina 님, 2024년 4월 4일
Thank you for taking a moment to leave feedback. I was pleased to see that you had an enjoyable experience. Please come visit us again!

2/10 - 너무 별로예요

Victor

2024년 3월에 1박 숙박함
답변 제공: Jessica Medina 님, 2024년 4월 19일
Thank you for taking a moment to leave feedback. I would like to apologize as your stay should have been better. Please rest assured we are taking appropriate measures to correct the issues encountered during your stay.

10/10 - 훌륭해요

Heath

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
kind employees great area good breakfast
2024년 3월에 1박 숙박함
답변 제공: Jessica Medina 님, 2024년 3월 21일
Thank you for taking a moment to leave feedback. I was pleased to see that you had an enjoyable stay. Please come visit us again!

6/10 - 괜찮아요

Sammy

2024년 3월에 1박 숙박함
답변 제공: Jessica Medina 님, 2024년 3월 22일
Thank you for taking a moment to leave feedback, I want to apologize as your stay should have been better. Please rest assured we are taking appropriate measures to correct the issues encountered during your stay.

6/10 - 괜찮아요

Yosleidy

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
It was in a very good location closed to the center. I did not like that the sheets and pillows had a really bad smell. They looked like many people slept in there and were never replaced or cleaned. The bathroom was clean , but we had a hard time sleeping in that sweaty smell.
2024년 3월에 1박 숙박함
답변 제공: Jessica Medina 님, 2024년 3월 22일
Thank you for taking a moment to leave feedback, I want to apologize as your stay should have been better. Please rest assured we are taking appropriate measures to correct the issues encountered during your stay.

10/10 - 훌륭해요

Janet

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice location
2024년 3월에 1박 숙박함
답변 제공: Jessica Medina 님, 2024년 3월 14일
Thank you for taking a moment to leave feedback. I was pleased to see you had an enjoyable stay. We hope to see you again

10/10 - 훌륭해요

Bernyce

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff, clean room, Good WiFi
2024년 3월에 1박 숙박함
답변 제공: Jessica Medina 님, 2024년 3월 14일
Thank you for taking a moment to leave feedback. I was pleased to see you had an enjoyable stay. We hope to see you again!

4/10 - 별로예요

Derith

Rooms need repair and updating . Common area very nice Breakfast menu limited
2024년 3월에 1박 숙박함
답변 제공: Jessica Medina 님, 2024년 3월 14일
Thank you for taking a moment to leave feedback. I would like to apologize as you stay should have been better. Please rest assured we are taking appropriate measures to correct the issues encountered during your stay.

8/10 - 좋아요

Dominick

2024년 3월에 2박 숙박함
답변 제공: Jessica Medina 님, 2024년 3월 29일
Thank you for taking a moment to leave feedback. I would like to apologize as your stay should have been better. Please rest assured we are taking appropriate measures to correct the issues encountered during your stay.

2/10 - 너무 별로예요

paul

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ended up at this property after a long day of driving and impending thunderstorm. I should have risked the drive in the rain. Well worn sheets, almost threadbare, dirty floors and dresser drawers with leftover food. One bed was missing the comforter and blanket. There were no toiletries or coffee (despite the brewer).
2024년 2월에 1박 숙박함
답변 제공: Jessica Medina 님, 2024년 3월 9일
Thank you taking a moment to leave feedback. I would like to apologize as your stay should have been better. Please rest assured we are taking appropriate measures to correct the issues encountered during your stay.

10/10 - 훌륭해요

Jagdeep

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice clean rooms and bathrooms Front desk was very professional and helpful
2024년 3월에 1박 숙박함
답변 제공: Jessica Medina 님, 2024년 3월 9일
Thank you taking a moment to leave feedback. I was pleased to see that you had an enjoyable stay and I share this with me staff. We would love for you to come visit us again!

6/10 - 괜찮아요

Steven

2024년 3월에 1박 숙박함
답변 제공: Jessica Medina 님, 2024년 3월 29일
Thank you for taking a moment to leave feedback. I would like to apologize as your stay should have been better. Please rest assured we are taking appropriate measures to correct the issues encountered during your stay.

2/10 - 너무 별로예요

Ernesto rolando 님, Miami gardens

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Por favor en este lugar no se puede estar, acabamos de llegar y es horrible la mala limpieza q hay, si me devuelven mi dinero me retiro ahora mismo de aqui
2024년 3월에 1박 숙박함
답변 제공: Jessica Medina 님, 2024년 3월 9일
Gracias por tomarse un momento para dejar comentarios. Me gustaría disculparme porque su estancia debería haber sido mejor. Tenga la seguridad de que estamos tomando las medidas adecuadas para corregir los problemas encontrados durante su estadía.

2/10 - 너무 별로예요

Jaimee

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property was not clean or modern for the price I paid. Also Expedia said they had a hot tub this was a lie. The only reason I booked this hotel was for the hot tub. I’m not happy at all. I would like a refund.
2024년 2월에 1박 숙박함
답변 제공: Jessica Medina 님, 2024년 3월 2일
Thank you for taking a moment to leave feedback. I would like to apologize to you as your stay should have been better. Please rest assured we are taking appropriate measures to correct the issues encountered during your stay.

6/10 - 괜찮아요

Jose

별로예요: 청결 상태
2024년 2월에 1박 숙박함
답변 제공: Jessica Medina 님, 2024년 3월 2일
Thank you for taking a moment to leave feedback. I would like to apologize to you as your stay should have been better. Please rest assured we are taking appropriate measures to correct the issues encountered during your stay.

10/10 - 훌륭해요

Jessica

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great quick trip. Plenty of shopping and dining. Only wish I had more time.
2024년 2월에 1박 숙박함
답변 제공: Jessica Medina 님, 2024년 3월 2일
Thank you for taking a moment to leave feedback. I was pleased to see that you enjoyed the hotel. Please come visit us again!

6/10 - 괜찮아요

Bill 님, Cohutta

단체 여행, 반려동물 동반 여행, 가족 여행
좋아요: 편의 시설/서비스
Could use some updates for property maintenance,
2024년 2월에 3박 숙박함
답변 제공: Jessica Medina 님, 2024년 2월 8일
We apologize for your negative experience at our establishment. This is certainly not our standard of service and we are disappointed to hear about the issues you encountered. We take the safety and cleanliness of our property very seriously, and we apologize for falling short in meeting your expectations. We value your feedback and will address these concerns with our team to ensure a better experience for all of our guests. Thank you for bringing this to our attention and we hope we can regain your trust in the future.

10/10 - 훌륭해요

Milagros

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice
2024년 2월에 1박 숙박함
답변 제공: Jessica Medina 님, 2024년 2월 8일
Thank you for your positive review! We're glad to hear that you enjoyed our hot breakfast and our friendly staff who go above and beyond to make you feel welcomed. We would love to have you stay with us again in the future!

4/10 - 별로예요

Allen

연인과의 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
I asked for room service, and never got it!!
2024년 2월에 2박 숙박함
답변 제공: Jessica Medina 님, 2024년 2월 8일
We apologize for your negative experience at our establishment. This is certainly not our standard of service and we are disappointed to hear about the issues you encountered. We take the safety and cleanliness of our property very seriously, and we apologize for falling short in meeting your expectations. We value your feedback and will address these concerns with our team to ensure a better experience for all of our guests. Thank you for bringing this to our attention and we hope we can regain your trust in the future.

2/10 - 너무 별로예요

Benjamin

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I got this property specifically for the hot tub. There was no hot tub at all. It was filled with rocks and out of service permanently. Still listed as an amenity online. Room was dirty and stained. Also very loud
2024년 2월에 1박 숙박함
답변 제공: Jessica Medina 님, 2024년 2월 8일
We apologize for your negative experience at our establishment. This is certainly not our standard of service and we are disappointed to hear about the issues you encountered. We take the safety and cleanliness of our property very seriously, and we apologize for falling short in meeting your expectations. We value your feedback and will address these concerns with our team to ensure a better experience for all of our guests. Thank you for bringing this to our attention and we hope we can regain your trust in the future.

8/10 - 좋아요

Alsonia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I didn’t like the breakfast, but there is an IHOP next door.
2024년 2월에 1박 숙박함
답변 제공: Jessica Medina 님, 2024년 2월 8일
Thank you for your positive review! We're glad to hear that you enjoyed our hot breakfast and our friendly staff who go above and beyond to make you feel welcomed. We would love to have you stay with us again in the future!

2/10 - 너무 별로예요

Ruth

아이를 동반한 가족 여행, 출장 여행
I left one day early because there was bedbugs in the bed
2024년 2월에 2박 숙박함
답변 제공: Jessica Medina 님, 2024년 2월 3일
Thank you for taking a moment to leave feedback. I would like to apologize as your stay should have been better. Please rest assured we are taking appropriate measured to correct the issues encountered during your stay.

2/10 - 너무 별로예요

Barbara

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I just have to say disgusting
2024년 2월에 1박 숙박함
답변 제공: Jessica Medina 님, 2024년 2월 3일
Thank you for taking a moment to leave feedback. I would like to apologize as your stay should have been better. Please rest assured we are taking appropriate measured to correct the issues encountered during your stay.

2/10 - 너무 별로예요

Irene

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Don’t stay here.
2024년 2월에 1박 숙박함
답변 제공: Jessica Medina 님, 2024년 2월 3일
Thank you for taking a moment to leave feedback. I would like to apologize as your stay should have been better. Please rest assured we are taking appropriate measured to correct the issues encountered during your stay.

8/10 - 좋아요

Lee

Property could use some updating. The breakfast could have some eggs/bacon/sausage or egg sandwiches
2024년 1월에 3박 숙박함
답변 제공: Jessica Medina 님, 2024년 2월 1일
Thank you for taking a moment to leave feedback. I would like to apologize as your stay should have been better. Please rest assured we are taking appropriate measures to correct the issues encountered during your stay.

4/10 - 별로예요

Gary

출장 여행, 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
staff tried to be nice but they didn't have much to work with. Room needed a new bed(it was sunk in on open side and the way it faced there was only 18 inchs between wall and side of bed. I had to lift the bed and put buffer in to stop the squeaking. The light above mirror in bathroom didn't work. The tub dripped and the hardware at door needed a new screw. Breakfast buffet was unimaginable, no selection or utensils...they need complete redo inside and out...they put dogs all over the floors instead of on the first...understaffed...
2024년 1월에 2박 숙박함
답변 제공: Jessica Medina 님, 2024년 1월 29일
We apologize for your negative experience. We strive to provide the best service possible and would like to hear more about what went wrong. Please reach out to our customer service team so we can address any issues and make things right. Thank you for your feedback.

10/10 - 훌륭해요

Jerek

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really decent room for a decent price
2023년 12월에 1박 숙박함
답변 제공: Jessica Medina 님, 2024년 2월 1일
Thank you for your positive review! We're glad to hear that you enjoyed our hot breakfast and our friendly staff who go above and beyond to make you feel welcomed. We would love to have you stay with us again in the future!

4/10 - 별로예요

Billy

출장 여행
별로예요: 청결 상태, 편의 시설/서비스
Poor cleanliness and moldy shower
2024년 1월에 1박 숙박함
답변 제공: Jessica Medina 님, 2024년 1월 29일
We apologize for your negative experience. We strive to provide the best service possible and would like to hear more about what went wrong. Please reach out to our customer service team so we can address any issues and make things right. Thank you for your feedback.

8/10 - 좋아요

martin

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: Jessica Medina 님, 2024년 2월 1일
Thank you for your positive review! We're glad to hear that you enjoyed our hot breakfast and our friendly staff who go above and beyond to make you feel welcomed. We would love to have you stay with us again in the future!

4/10 - 별로예요

J

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Ok in a pinch. Not really worth the price we paid and killed three roaches.
2024년 1월에 1박 숙박함
답변 제공: Jessica Medina 님, 2024년 1월 29일
We apologize for your negative experience. We strive to provide the best service possible and would like to hear more about what went wrong. Please reach out to our customer service team so we can address any issues and make things right. Thank you for your feedback.

10/10 - 훌륭해요

Krishna

Ease of checking in.
2024년 1월에 1박 숙박함
답변 제공: Jessica Medina 님, 2024년 2월 1일
Thank you for your positive review! We're glad to hear that you enjoyed our hot breakfast and our friendly staff who go above and beyond to make you feel welcomed. We would love to have you stay with us again in the future!

2/10 - 너무 별로예요

Steven

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
There were old blood stains on the bathroom towel, elevators/hallways smell aweful. Walls are not insulated you can hear your neighbors easily.
2024년 1월에 2박 숙박함
답변 제공: Jessica Medina 님, 2024년 1월 20일
Thank you for your feedback. We are sorry to hear that our service was not up to your expectations. We would love to know more about your experience so we can improve and provide better service in the future. Please feel free to reach out to us with any concerns or suggestions. Thank you for choosing us and we hope to have another opportunity to exceed your expectations.

2/10 - 너무 별로예요

Shirley

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The carpeting in the room was beyond dirty and bug ridden.
2024년 1월에 2박 숙박함
답변 제공: Jessica Medina 님, 2024년 1월 18일
We apologize for the negative experience you had at our hotel. Our team strives to provide a clean and welcoming environment for all our guests, and we are sorry that we fell short of your expectations. We take all guest concerns seriously and we will address these issues with our staff to ensure that they are properly trained and that our security measures are enhanced. Thank you for bringing this to our attention.

2/10 - 너무 별로예요

Johnny

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Comforters had holes in them, sheets had holes, water constantly dripped in shower making noise, love seat so stained looked like it had been rolled around in dirt and mud, I don’t smoke and had a non smoking room but all you smell is cigarette smoke from hall way also you can see the hall way from the door, meaning people can see in your room
2023년 12월에 1박 숙박함
답변 제공: Jessica Medina 님, 2024년 1월 18일
We apologize for the negative experience you had at our hotel. Our team strives to provide a clean and welcoming environment for all our guests, and we are sorry that we fell short of your expectations. We take all guest concerns seriously and we will address these issues with our staff to ensure that they are properly trained and that our security measures are enhanced. Thank you for bringing this to our attention.

2/10 - 너무 별로예요

Sheryl A

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Old and in need of repair. No hot water in shower. Door keys never worked. Elevator out of order.
2024년 1월에 4박 숙박함
답변 제공: Jessica Medina 님, 2024년 1월 16일
Thank you for taking a moment to leave feedback. I would like to apologize as your stay should have been better. Please rest assured we are taking appropriate measures to correct the issues encountered during your stay.