로비 좌석 공간

퀄리티 인 & 스위트 여행 후기

2.5 out of 5
퀄리티 인 & 스위트
2001 Sidney Baker St, Kerrville, TX

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 387개" "
평점 8 - 좋아요. 1000개 이용 후기 중 364개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 141개" "
평점 4 - 별로예요. 1000개 이용 후기 중 66개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 42개" "

8.2/10

청결 상태

8.6/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

8/10 - 좋아요

Hyunsoo

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
편안한 호텔
내부는 오래되었으나 청결하고 편안한 분위기에 잘 쉴 수 있었습니다. 조식 또한 가격 대비 무난한 편으로 대체적으로 만족하였습니다.

10/10 - 훌륭해요

Anthony

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The most reliably comfortable place in that area
2024년 5월에 1박 숙박함

8/10 - 좋아요

victor

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was clean and the staff was friendly. The breakfast was “acceptable.” There was a wait at check in because of confusion related to the people checking in ahead of us. The pool and spa looked very nice although we weren’t able to use them!
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Melanie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We needed a ground floor room. The clerk arranged it.
2024년 4월에 1박 숙박함
답변 제공: Motel Rep. 님, 2024년 4월 22일
Thank you for your response. We are gratified that we were able to assist you, and look forward to your return visit.

6/10 - 괜찮아요

Linda

가족 여행
좋아요: 직원 및 서비스
expected more for a $200.00 room. Not well kept. Food for breakfast sub par, not even bagels. room for 4 juices, only 2 were offered. Sausage patties were not very good either.
2024년 4월에 1박 숙박함
답변 제공: Motel rep. 님, 2024년 4월 15일
Thank you for taking the time to respond. We do value your input and are disappointed that your experience with us was less than expected. We would certainly invite you back with the expectation being that you would find your previous experience was atypical.

10/10 - 훌륭해요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Motel Rep. 님, 2024년 4월 15일
Thank you for you good review. We look forward to your next visit with us.

6/10 - 괜찮아요

danny

가족 여행
The bed was comfortable. The breakfast was not good. The buffet was empty of sweet rolls, bagels and the orange juice tasted like yellow water. The room itself was in very poor condition. The metal casing around the bathroom was rusted as was the TP holder. All the furniture was scratched and dented. The refrigerator was propped up on a block of wood. I was disappointed! The Quality was less than average. But I said average bc the bed was nice and the staff was friendly and it was well stocked with towels.
2024년 3월에 1박 숙박함
답변 제공: Motel rep. 님, 2024년 3월 26일
Thank you for taking the time to respond. We do value your input and are disappointed that your experience with us was less than expected.We would certainly invite you back with the expectation being that you would find your previous experience was atypical.

10/10 - 훌륭해요

Joe

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
.
2024년 3월에 1박 숙박함
답변 제공: Motel Rep. 님, 2024년 3월 26일
Thank you for you good review. We look forward to your next visit with us.

8/10 - 좋아요

Debbie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Front desk employee at checkin and check out was awesome
2024년 3월에 2박 숙박함
답변 제공: Motel rep. 님, 2024년 3월 18일
Thank you for your kind response to a welcome experience. We appreciate this.

8/10 - 좋아요

Kenneth 님, Castle Rock

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good value nice lace for overnight stop in hill country
2024년 2월에 1박 숙박함
답변 제공: Motel rep. 님, 2024년 2월 28일
Thank you for your kind remarks. We look forward to when we can welcome you back for another stay.

2/10 - 너무 별로예요

Vince

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bed sheets had hair in the bed, bathroom was unsanitary and dirty, bathroom baseboards are rusty, shower head was disgusting, bathtub was peeling I couldnt take a shower ,had to be moved to a different room because the toilet didn’t work, the second room doors also would t lock had to use the lock latch
2024년 2월에 1박 숙박함
답변 제공: Motel eep. 님, 2024년 2월 24일
Thank you for your response, which has been reccrded, and will be investigated and resolved. We'd welcome you back to see the improvements.

10/10 - 훌륭해요

Mario

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Motel rep. 님, 2024년 2월 13일
Thank you for your response.We look forward to welcoming you again on your next visit.

8/10 - 좋아요

Lee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Motel Rep. 님, 2024년 1월 30일
Thank you for your response.We look forward to hosting you again.

10/10 - 훌륭해요

Raymond

2024년 1월에 1박 숙박함
답변 제공: Motel Rep. 님, 2024년 1월 30일
Thank you for your response.We look forward to hosting you again.

10/10 - 훌륭해요

Bruce

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: Motel Rep. 님, 2024년 1월 30일
Thank you for your response.We look forward to hosting you again.

10/10 - 훌륭해요

Theresa

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Friendly. Safe. Comfy.
Staff is very friendly and very helpful! Area is very safe. The bed was super confortable. Breakfast was sufficient. No complaints. Would definitely stay again
2024년 1월에 1박 숙박함
답변 제공: Motel Rep. 님, 2024년 1월 30일
Thank you for your positive response.We look forward to hosting you again.

10/10 - 훌륭해요

Tracy

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Exceptional hotel staff
Hotel staff was exceptionally pleasant. I’ve never had a hotel staff greet me and make me feel so welcome and in the morning they greet you for breakfast ask you how you slept and is there anything else they could do for you?
2024년 1월에 1박 숙박함
답변 제공: Hotel Rep. 님, 2024년 1월 22일
Thank you for your kind remarks. We do our best to make our guests welcome and wanting to return for the next visit.Hoping to see you soon.

8/10 - 좋아요

Wilson

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Decent stay. Attentive staff. Breakfast is weak. Very non -nutritional and basic.
2023년 12월에 2박 숙박함
답변 제공: Motel rep. 님, 2024년 1월 22일
Thank you for response.

8/10 - 좋아요

JOSE

2023년 12월에 1박 숙박함
답변 제공: Motel rep. 님, 2024년 1월 22일
Thank you for your response. We do our best to make our guests welcome and wanting to return for the next visit.Hoping to see you soon.

6/10 - 괜찮아요

Jose 님, Del Rio

연인과의 여행, 출장 여행
별로예요: 편의 시설/서비스
Overall good hotel.
2023년 12월에 1박 숙박함
답변 제공: Motel rep. 님, 2024년 1월 22일
Thank you for your response. We do our best to make our guests welcome and wanting to return for the next visit.Hoping to see you soon.

8/10 - 좋아요

Katarina

좋아요: 청결 상태, 직원 및 서비스
2023년 12월에 4박 숙박함
답변 제공: Motel rep. 님, 2024년 1월 22일
Thank you for your response. We do our best to make our guests welcome and wanting to return for the next visit.Hoping to see you soon.

8/10 - 좋아요

Ismael 님, Taft

좋아요: 청결 상태, 직원 및 서비스
Location was very convenient and to main interstate. Hotel was clean and quiet. Room was a bit worn.
2023년 11월에 2박 숙박함
답변 제공: Motel rep. 님, 2024년 1월 22일
Thank you for your kind remarks. We do our best to make our guests welcome and wanting to return for the next visit.Hoping to see you soon.

2/10 - 너무 별로예요

dustan

아이를 동반한 가족 여행, 출장 여행, 가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The rooms were dirty and not properly kept up. I would not stay here every again. We booked three different rooms and they were all in terrible condition.
2023년 11월에 5박 숙박함
답변 제공: Motel rep. 님, 2023년 11월 29일
We apologize for your less-than-satisfactory visit with us.Unfortunately, Expedia doesn't relay information regarding name or room number, so we cannot follow up on complaints like yours.We do thank you for your stay.

10/10 - 훌륭해요

Mistie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
.
2023년 11월에 1박 숙박함
답변 제공: Motel rep. 님, 2023년 11월 28일
Thank you for your fine assessment. We appreciate your visit and look forward to your next stay with us.

4/10 - 별로예요

Helen

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The only thing we like is the indoor pool . Air conditioning/heating is noisy and disrupt our sleep . Bedding is clean but the side door is dirty with bee colony.
2023년 11월에 2박 숙박함
답변 제공: Motel rep. 님, 2023년 11월 28일
Thank you for your response. Because Expedia doesn't post your name or room number, we cannot trace down which particular room has the noisey A/C. I have personally checked out the side door and found no evidence of a bee colony.

8/10 - 좋아요

Tom

연인과의 여행, 출장 여행
좋아요: 직원 및 서비스
Marty was great at checking in, but an advertised military discount not available-also no elevator?!
2023년 11월에 1박 숙박함
답변 제공: Motel Rep. 님, 2023년 11월 28일
We are disappointed that the military discount was unavailable on the day of your visit. Lack of an elevator is our number one complaint. This facility was built when elevators were not required, and the cost of installing one today is prohibitive.

6/10 - 괜찮아요

Jose 님, Del Rio

연인과의 여행, 출장 여행
A/C needed service made loud noise and restroom wall was dirt...
2023년 11월에 1박 숙박함
답변 제공: Motel rep. 님, 2023년 11월 22일
Thank you for your response. Unfortunately, we have no identification of the room that you were in since the third party you went through does not share this data.We would welcome an additional stay from you, and feel confident that your next visit will be better

10/10 - 훌륭해요

Rodrigo

2023년 11월에 1박 숙박함
답변 제공: Motel rep. 님, 2024년 1월 22일
Thank you for your kind response. We do our best to make our guests welcome and wanting to return for the next visit.Hoping to see you soon.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Room was clean & everything worked. Hotel needs a more modern updated look.
2023년 11월에 2박 숙박함
답변 제공: Motel Rep. 님, 2023년 11월 15일
Thank you for your response. We appreciate input from our guests.

10/10 - 훌륭해요

Swan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A very kind man checked me in when I arrived late and we were able to get settled quickly and easily. The beds are comfy and the rooms are kept clean.
2023년 11월에 1박 숙박함
답변 제공: Motel Rep. 님, 2023년 11월 7일
Thank you for your response. We do make every attempt to satisfy our guests and make them feel comfortable for a return visit.

8/10 - 좋아요

Frank

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was helpful and friendly. Bed was very comfortable and shower hot/strong. What u need on road trip!
2023년 11월에 1박 숙박함
답변 제공: Motel Rep. 님, 2023년 11월 6일
Thank you for your response. We do our best to accommodate your needs, and make you feel comfortable to return for an additional visit.

10/10 - 훌륭해요

Reyna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 4박 숙박함
답변 제공: Motel Rep. 님, 2023년 11월 7일
Thank you for your response. We do make every attempt to satisfy our guests and make them feel comfortable for a return visit.

10/10 - 훌륭해요

Dennis

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was a great value
2023년 10월에 1박 숙박함
답변 제공: Motel Rep. 님, 2023년 11월 6일
Thank you for your response. We do strive to accommodate our guests so that they feel welcome to come back for an additional visit.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Nice large room
Very nice large room
2023년 10월에 4박 숙박함
답변 제공: Motel Rep. 님, 2023년 10월 30일
Thanks you for your favorable response. We look forward to your next visit.

10/10 - 훌륭해요

Susan 님, Rowena

2023년 10월에 1박 숙박함
답변 제공: Motel Rep. 님, 2023년 11월 16일
Thank you for your positive response.We look forward to hosting you again in the near future.

8/10 - 좋아요

Michael

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Noisy AC unit, but otherwise, quiet, and safe to stay
2023년 10월에 3박 숙박함
답변 제공: Motel rep. 님, 2023년 10월 24일
Thank you for your response. Unfortunately, without any identification as to full name, or room number, we cannot check out which room had the loud A/C unit. We anticipate your next visit will be free from such distractions.

8/10 - 좋아요

Joseph

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Wasn't well vacuumed in room and outside. Prefer to eat my breakfast without politically biased stations on. Otherwise okay. Counter person was nice.
2023년 10월에 1박 숙박함
답변 제공: Motel Rep. 님, 2023년 10월 23일
Thank you for your response. Your preferences were noted. We appreciate your business, and look forward to seeing you again.

10/10 - 훌륭해요

Melanie

단체 여행
Easy in and out.
2023년 10월에 1박 숙박함
답변 제공: Motel Rep. 님, 2023년 10월 23일
Thank you for your response. We appreciate your business, and look forward to seeing you again.

10/10 - 훌륭해요

Rachel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice people
Staff was incredibly friendly. Would stay again and recommend.
2023년 10월에 1박 숙박함
답변 제공: Motel Rep. 님, 2023년 10월 23일
Thank you for your response. We appreciate your business, and look forward to seeing you again.

10/10 - 훌륭해요

Debra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice clean rooms, no odors, close to the Coming King Garden, safe area, easy parking. Staff was very helpful and friendly. Breakfast consisted of scrambled eggs, sausage patties/ links, waffles, sweets, yogurt, coffee and juices. Can't wait to stay here again!
2023년 10월에 5박 숙박함
답변 제공: Motel rep. 님, 2023년 10월 16일
Thank you for your kind remarks. We appreciate your stay with us, and anticipate your next relaxing visit.

10/10 - 훌륭해요

William

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place to stay
2023년 10월에 1박 숙박함
답변 제공: Motel rep. 님, 2023년 10월 10일
Thank you for your positive response to our survey. We look forward to accommodating you again.

8/10 - 좋아요

Brian

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
All good. Glad to see the Gideon Bible in the room night stand
2023년 10월에 1박 숙박함
답변 제공: Motel rep. 님, 2023년 10월 9일
Thank you for your prompt and good reply. I, myself is a big fan of what the Gideons are accomplishing.

8/10 - 좋아요

Andrew

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
I’d stay again
The rooms could use some jujing but overall it was good. The room was clean and the front desk clerk was very kind. I felt safe and confident my Jeep was safe.
2023년 9월에 1박 숙박함
답변 제공: Motel rep. 님, 2023년 10월 3일
Not quite sure what "jujing" is, but am pleased that your stay was a positive experience. We'd welcome you back anytime.

6/10 - 괜찮아요

Brenda

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Clean but property somewhat rundown.
2023년 9월에 1박 숙박함
답변 제공: Motel Rep. 님, 2023년 10월 2일
Thank you for your response. Feedback from our guests is a major contributing resource to how we prioritize our focus on maintaining guest satisfaction.

4/10 - 별로예요

Gilbert

2023년 9월에 2박 숙박함
답변 제공: Motel rep. 님, 2023년 10월 16일
Thank you for your response. Your approval is important to us. I see our ranking was a low 2 out of 5. If unfavorable conditions that you encountered were enumerated, we would have the opportunity to investigate the cause and solution.

10/10 - 훌륭해요

Bonnie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very pleasant front desk staff.
2023년 9월에 1박 숙박함
답변 제공: Motel Rep. 님, 2023년 9월 11일
Thank you for your response. We appreciate positive input from our guests, and would welcome you back for another restful stay.

4/10 - 별로예요

Karen

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Disappointed
Carpet dirty and stained, cigarette hole in the cover over the bed, shower rusty around it, on the bottom wall of the bathroom. After walking on the carpet my feet were pretty dirty, came off in the shower. Just all around not what it should be. I'm switching to Hilton, a few more bucks is well worth the switch!
2023년 9월에 1박 숙박함
답변 제공: Motel Rep. 님, 2023년 9월 11일
We are truly disappointed in your exceptionally poor experience you had with us, and would appreciate a return visit to assure yourself that your visit was indeed extraordinary.

6/10 - 괜찮아요

Pamela

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Room just seemed dirty, carpet stains, unsighty rust in the bathroom. Just not a comfortable feel.
2023년 9월에 1박 숙박함
답변 제공: Motel Rep. 님, 2023년 9월 11일
We are truly disappointed in your exceptionally poor experience you had with us, and would appreciate a return visit to assure yourself that your visit was indeed extraordinary.

10/10 - 훌륭해요

Leticia

2023년 8월에 1박 숙박함
답변 제공: Motel rep 님, 2023년 9월 4일
Thank you for your response. We appreciate positive input from our guests, and would welcome you back for another restful stay.

6/10 - 괜찮아요

Ernesto 님, Houston

가족 여행
The hotel is a bit dated but everything worked fine. Cleanliness is overall fine. Check in and out was quick and easy. Nearby gas stations and places to eat (fast food).
2023년 7월에 1박 숙박함
답변 제공: Motel rep. 님, 2023년 7월 31일
Thank you for your response. We do strive to make our rooms as comfortable as we can. Responses like yours directs our attention to areas of potential improvement.