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페어필드 인 & 스위트 애틀란타 에어포트 사우스/설리반 로드 여행 후기

2.5 out of 5

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 1003개 이용 후기 중 513개" "
평점 8 - 좋아요. 1003개 이용 후기 중 217개" "
평점 6 - 괜찮아요. 1003개 이용 후기 중 109개" "
평점 4 - 별로예요. 1003개 이용 후기 중 74개" "
평점 2 - 너무 별로예요. 1003개 이용 후기 중 90개" "

8.4/10

청결 상태

8.4/10

직원 및 서비스

7.8/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

JONGKIL

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
비지니스나 여행에 적합한 호텔임
공항에 접근하기 용이한 서틀버스가 운행되며, 직원이 매우 친절하고, 조식이 매우 훌륭하였음.
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 8일
Dear Jongkil, Thank you for choosing Fairfield Inn & Suites Atlanta Airport South/Sullivan Road for your recent stay and that we exceeded all of your expectations. We are glad to know that you enjoyed the amenities we offer to our guests, attentive associates, and delicious breakfast at our in-house restaurant. We appreciate your business, and we look forward to welcoming you back soon.Sincerely, Orienthal Harris General Manager

2/10 - 너무 별로예요

Dongwon

2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 26일
Dear Dongwon, Thank you for taking the time to share your rating. We are sorry if we missed out on any essential opportunities to make your stay the seamless, memorable one you deserve. Please accept our sincere apologies for any issues you experienced. We hope you will consider giving us another chance to show you our devotion to delivering excellent hospitality for every guest.Sincerely, Orienthal Harris General Manager

10/10 - 훌륭해요

Seungwon

2023년 12월에 2박 숙박함
답변 제공: General Manager 님, 2023년 12월 27일
Dear Seungwon, On behalf of our team at Fairfield Inn & Suites Atlanta Airport South/Sullivan Road, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you, and we hope we will continue to be your hotel of choice whenever you return to Atlanta. Happy Holidays and Happy New Year!Sincerely, Orienthal Harris

8/10 - 좋아요

Mariluz C D

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was nice
2024년 4월에 6박 숙박함

8/10 - 좋아요

Robert

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Ol
2024년 5월에 1박 숙박함
답변 제공: General Manager 님, 2024년 5월 9일
Dear Robert, Thank you for choosing Fairfield Inn & Suites Atlanta Airport South/Sullivan Road and for your kind rating. We are delighted to know that you enjoyed your overall experience with us. We look forward to the pleasure of welcoming you back again soon. Sincerely, Orienthal Harris, General Manager

10/10 - 훌륭해요

Linda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff is super friendly and helpful
2024년 5월에 1박 숙박함
답변 제공: General Manager 님, 2024년 5월 6일
Dear Linda, Thank you for sharing your feedback regarding your recent stay at Fairfield Inn & Suites Atlanta Airport South/Sullivan Road. Our team takes immense pride in delivering exceptional service, and we are delighted to hear that their dedicated efforts made a lasting impression on you. We look forward to welcoming you back for another wonderful experience. Sincerely, Orienthal Harris General Manager

6/10 - 괜찮아요

Lise

가족 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Cheap
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 5월 3일
Dear Lise, Thank you for taking the time to share your experience; we love that you could join us. However, we apologize if your stay was anything other than perfect. We would welcome another opportunity to bestow the exceptional hospitality we customarily provide. Thank you again for your feedback, and we hope to see you soon.Sincerely,Orienthal HarrisGeneral Manager

4/10 - 별로예요

Ester

가족 여행
별로예요: 청결 상태
Not clean but near some restaurants
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 5월 2일
Dear Ester, Thank you for choosing us and for sharing your feedback. We sincerely apologize for the inconvenience you encountered with the cleanliness issues. This is not typical of our usual standard, and we regret not meeting your expectations. Please be assured that your comments will be addressed with our housekeeping team to ensure it is not repeated moving forward. On a positive note, we are glad to know that you found our proximity to dining options convenient for your travel plans.Your patience and understanding are deeply valued, and we hope to have the opportunity to welcome you back to provide you with the hospitality we are known for.Sincerely, Orienthal Harris, General Manager

4/10 - 별로예요

Shawna

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
One of my main reasons for picking this hotel was for the swimming pool/hot tub. I was very saddened when I found out that there wasn’t either one on the property. So the next morning I bought it up to the desk clerk attention. I was told that.. the photos on the website PROBABLY came from OTHER properties photos and linked to theirs. SMH I can’t make this stuff up.. So for 174.00 ONE NIGHT.. and there isn’t a swimming pool NOR A hot tub! Nice hotel but for the price I’ll pass
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 5월 2일
Dear Shawna, Thank you for sharing your feedback. Our goal is to provide an exceptional experience to each of our guests, and we regret any discrepancies with third-party websites for our property that may have led to confusion. We understand your frustration and apologize for any inconvenience this may have caused. We will share your comments appropriately, and we appreciate your patience. We hope to have the opportunity to welcome you back soon.Sincerely, Orienthal Harris General Manager

10/10 - 훌륭해요

Susan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was friendly and helpful. Breakfast was very good with many choices. Close to airport.
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 5월 1일
Dear Susan, Thank you for taking the time to share your feedback. Our proximity to the airport aims to make guest's travel more convenient, and we are pleased to know that it worked well for you. It is also wonderful to hear that our attentive service contributed to your positive expereince. We take pride in providing a wide array of choices to cater to different preferences. and we are also thrilled to learn that you found our delicious breakfast offerings to your liking. We look forward to welcoming you back the next time you are in the area.Sincerely, Orienthal Harris, General Manager

8/10 - 좋아요

Mikelen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 5월 1일
Dear Mikelen, Thank you for choosing to stay with us and for leaving a positive rating. We are delighted to know that you had a great experience here at Fairfield Inn & Suites Atlanta Airport South/Sullivan Road. We look forward to welcoming you back on your next visit!Sincerely, Orienthal Harris, General Manager

8/10 - 좋아요

Angelique

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 26일
Dear Angelique, Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a great experience here at Fairfield Inn & Suites Atlanta Airport South/Sullivan Road. We look forward to welcoming you back on your next visit.Sincerely, Orienthal Harris General Manager

10/10 - 훌륭해요

Rodrius Jalen

2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 25일
Dear M. Jalen, Thank you for choosing Fairfield Inn & Suites Atlanta Airport South/Sullivan Road and for the excellent rating. We are pleased to know that you enjoyed our immaculate accommodations and impeccable service. We look forward to welcoming you back the next time you are in the area.Sincerely, Orienthal Harris, General Manager

10/10 - 훌륭해요

Antoinette

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice clean and quiet place to stay before my early flight. Shuttle runs 24 hours. So convenient and I definitely will stay here again for those early flights out of Hartsfield. Took a lot of stress off!
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 24일
Dear Antoinette, Thank you for sharing your feedback regarding your recent stay at Fairfield Inn & Suites Atlanta Airport South/Sullivan Road. Ensuring our guests have a comfortable and stress-free experience is our top priority, especially during those early morning departures, and we are delighted to hear that you enjoyed our spotless accommodations and shuttle service. Your satisfaction means everything to us, and we are grateful for your kind words. We look forward to welcoming you back for another tranquil visit.Sincerely, Orienthal Harris, General Manager

8/10 - 좋아요

Ebony

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2024년 4월에 4박 숙박함
답변 제공: General Manager 님, 2024년 4월 24일
Dear Guest, Thank you for choosing Fairfield Inn & Suites Atlanta Airport South/Sullivan Road and for your kind rating. We are delighted to know that you enjoyed your overall experience with us. We look forward to the pleasure of welcoming you back again soon. Sincerely, Orienthal Harris, General Manager

10/10 - 훌륭해요

Denise

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Breakfast was spectacular and fresh. Clean hotel. Great stay
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 22일
Dear Denise, Thank you for choosing Fairfield Inn & Suites Atlanta Airport South/Sullivan Road and for sharing your feedback. We are delighted to hear that you enjoyed our spotless accommodations and that our delicious breakfast offerings exceeded your expectations. Your satisfaction is our top priority, and we look forward to welcoming you back the next time you are in the area.Sincerely, Orienthal Harris, General Manager

10/10 - 훌륭해요

ALLISON ARBUTUS 님, Crofton

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was okay
2024년 2월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 22일
Dear Ms. Arbutus, Thank you for taking the time to share your feedback regarding your recent stay at Fairfield Inn & Suites Atlanta Airport South/Sullivan Road. We are delighted to hear that you enjoyed most aspects of your visit. Your satisfaction is of utmost importance to us as we are continuously committed to improvements to ensure that every guest has a great experience. We look forward to welcoming you back again soon.Sincerely, Orienthal Harris, General Manager

10/10 - 훌륭해요

Matthew 님, Oxford

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 23일
Dear Matthew, Thank you for the perfect rating! We are pleased to know that you enjoyed our convenient location and well-maintained accommodations. It was a pleasure having you at Fairfield Inn & Suites Atlanta Airport South/Sullivan Road, and we look forward to welcoming you back soon. Sincerely, Orienthal Harris, General Manager

8/10 - 좋아요

leesha marie

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
Everything was good
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 21일
Dear Ms. Marie, We are thrilled to hear that everything met your expectations during your stay! Your satisfaction is our top priority, and we are also delighted to know that you had a positive experience with us. Thank you for choosing Fairfield Inn & Suites Atlanta Airport South/Sullivan Road, and we hope to have the pleasure of welcoming you back for another wonderful visit in the future.Sincerely, Orienthal Harris, General Manager

10/10 - 훌륭해요

Debbie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The front desk receptionist was welcoming and kind. Also very helpful. The shuttle service to and from the airport runs every 1/2 hour. Breakfast offered at a convenient time. Earth sustainability emphasized. Very good stay.
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 18일
Dear Debbie, Thank you for the fantastic rating and for taking the time to post your review. Our staff is committed to providing excellent service, and they will be happy to know their efforts helped make your stay a great one. We are also glad that you loved the breakfast and the amenities we offer. We appreciate your feedback and look forward to your next stay at Fairfield Inn & Suites Atlanta Airport South/Sullivan Road. Sincerely, Orienthal Harris General Manager

2/10 - 너무 별로예요

zelma

2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 19일
Dear Zelma, Thank you for staying with us. We never want our guests to leave unhappy, and from your rating, it is clear that we let you down. We are very sorry your stay did not live up to your expectations, and we hope you will give us another opportunity to regain your trust.Sincerely, Orienthal Harris General Manager

2/10 - 너무 별로예요

Micheal

Could be a lot better. Towels were dirty, tub was clogged. Never will I visit here again
2024년 4월에 7박 숙박함
답변 제공: General Manager 님, 2024년 4월 17일
Dear Micheal,Thank you for taking the time to evaluate our hotel. Please accept our apologies for the concerns you had in your bathroom and the inconvenience this caused you. We certainly understand how frustrating it can be when maintenance issues arise. While we know that this stay did not meet all of your expectations, we are hopeful for another opportunity to welcome you back for the flawless experience you deserve. Sincerely, Orienthal Harris General Manager

8/10 - 좋아요

Ira

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I didn't like the parking fee
2024년 4월에 5박 숙박함
답변 제공: General Manager 님, 2024년 4월 15일
Dear Ira, Thank you for sharing your recent visit to Fairfield Inn & Suites Atlanta Airport South/Sullivan Road. While we are glad your overall experience was pleasant, we regret that you were disappointed with the cost of our parking. This fee is competitively priced and posted on our website so guests can have this information before booking with us. Thank you again for your feedback. We appreciate your business, and we hope to see you again the next time you visit the area.Sincerely, Orienthal Harris General Manager

10/10 - 훌륭해요

Jacquelyn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 14일
Dear Jacquelyn, Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a great experience here at Fairfield Inn & Suites Atlanta Airport South/Sullivan Road. We look forward to welcoming you back on your next visit!Sincerely, Orienthal Harris General Manager

8/10 - 좋아요

Tiffiney

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 5박 숙박함
답변 제공: General Manager 님, 2024년 4월 13일
Dear Tiffiney, We appreciate you taking the time to leave your rating regarding your recent visit to the Fairfield Inn & Suites Atlanta Airport South/Sullivan Road. It is a pleasure to know you enjoyed your time with us. Your feedback is essential to us! We appreciate your patronage and hope that we will have a chance to serve you again in the future. Sincerely, Orienthal Harris General Manager

10/10 - 훌륭해요

Howard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice place
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 13일
Dear Howard, Thank you for your fantastic rating! We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon to Fairfield Inn & Suites Atlanta Airport South/Sullivan Road.Sincerely, Orienthal Harris General Manager

10/10 - 훌륭해요

Sabine

좋아요: 청결 상태, 편의 시설/서비스
Good service
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 10일
Dear Sabine, Thank you for choosing Fairfield Inn & Suites Atlanta Airport South/Sullivan Road and taking the time to review your stay. It was a pleasure reading about the excellent service you received from our staff. This is what we strive to do every day, so we appreciate you acknowledging our efforts. Thank you again for allowing us to be of service. We hope to have the pleasure of doing so again in the near future.Sincerely, Orienthal Harris, General Manager

10/10 - 훌륭해요

Joanne

2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 29일
Dear Joanne, Thank you for the perfect rating! We are pleased to know that you enjoyed our convenient location and well-maintained accommodations. It was a pleasure having you at Fairfield Inn & Suites Atlanta Airport South/Sullivan Road, and we look forward to welcoming you back soon. Sincerely, Orienthal Harris, General Manager

10/10 - 훌륭해요

Andrew

단체 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good and well priced for an airport hotel. Would definitely stay again.
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 8일
Dear Andrew, Thank you for choosing Fairfield Inn & Suites Atlanta Airport South/Sullivan Road for your recent stay. We work hard to make sure our guests have a comfortable and memorable stay with us. We are so pleased that we exceeded all of your expectations and that you found us to be a great value. We would be delighted to accommodate you again. Safe travels.Sincerely,Orienthal Harris,General Manager

10/10 - 훌륭해요

Mike

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not the best area
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 6일
Dear Mike, Thank you for sharing your feedback regarding your recent stay at Fairfield Inn & Suites Atlanta Airport South/Sullivan Road. While we are delighted to know that you enjoyed most aspects of your visit, we regret not meeting all of your expectations. We appreciate your understanding and look forward to welcoming you back again soon.Sincerely, Orienthal Harris, General Manager

6/10 - 괜찮아요

Jana 님, Farr West

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 5일
Dear Jana, Thank you for choosing our hotel for your stay. We are sorry for not meeting your expectations; please accept our apologies for the issues that impacted your rating. We hope you will allow us to restore your confidence in us on a future visit.Sincerely, Orienthal Harris, General Manager

10/10 - 훌륭해요

Luz

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean , polite staff , shuttle 24 hrs Would stay again
2024년 3월에 3박 숙박함
답변 제공: General Manager 님, 2024년 4월 4일
Dear Luz, Thank you for the wonderful review for Fairfield Inn & Suites Atlanta Airport South/Sullivan Road. We are thrilled to read about your stay and how much you enjoyed our well-maintained property as well as the convenience of our shuttle service. We work hard to deliver a great experience for all of our guests, and we very much appreciate you recognizing our efforts. It is always a joy to see our guests are excited about returning; we look forward to it.Sincerely, Orienthal Harris,General Manager

10/10 - 훌륭해요

Joyce

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 3일
Dear Joyce, Thank you for choosing Fairfield Inn & Suites Atlanta Airport South/Sullivan Road and for sharing your feedback. We are delighted to hear that your expereince was exceptional. We look forward to welcoming you back the next time you are in the area.Sincerely, Orienthal Harris, General Manager

10/10 - 훌륭해요

DESIREE PATRICIA

2024년 3월에 3박 숙박함
답변 제공: General Manager 님, 2024년 4월 21일
Dear Ms. Patricia, Thank you for choosing Fairfield Inn & Suites Atlanta Airport South/Sullivan Road and for the excellent rating. We are pleased to know that you enjoyed our immaculate accommodations and impeccable service. Having you as our guest was a pleasure and we look forward to welcoming you back the next time you are in the area.Sincerely, Orienthal Harris, General Manager

6/10 - 괜찮아요

Sandi 님, Amherstburg

좋아요: 직원 및 서비스
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 1일
Dear Sandi, Thank you for choosing our hotel for your stay. We are sorry for not meeting your expectations; please accept our apologies for the issues that impacted your rating. We hope you will allow us to restore your confidence in us on a future visit.Sincerely, Orienthal Harris, General Manager

10/10 - 훌륭해요

Manilia

2024년 2월에 3박 숙박함
답변 제공: General Manager 님, 2024년 3월 30일
Dear Manilia, We are delighted you enjoyed your stay at Fairfield Inn & Suites Atlanta Airport South/Sullivan Road. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope you will return whenever your travels bring you to Sullivan Rd.Sincerely, Orienthal Harris General Manager

10/10 - 훌륭해요

MONIQUE J EMANUEL

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was checked in by Delise and she was very friendly upbeat and a joy to talk too!!!
2024년 3월에 3박 숙박함
답변 제공: General Manager 님, 2024년 3월 28일
Dear Ms. Emanuel, Thank you for choosing Fairfield Inn & Suites Atlanta Airport South/Sullivan Road and taking the time to write a review. All of our associates are dedicated to going the extra mile in taking care of guests; therefore, we were thrilled to read your comments about the great service you received from Delise and how she exceeded your expectations. It was a pleasure to host you, and we look forward to having you back with us again in the future.Sincerely, Orienthal Harris General Manager

10/10 - 훌륭해요

Jennifer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was amazing, I had three different reservations over 5 days and they made the transition simple.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 3일
Dear Jennifer, Thank you for sharing your feedback regarding your recent stay at Fairfield Inn & Suites Atlanta Airport South/Sullivan Road. We prioritize providing seamless and hassle-free experiences for our guests, and we are delighted to hear that our associates were able to make your stay as comfortable and convenient as possible. We look forward to welcoming you back for another outstanding stay in the future.Sincerely, Orienthal Harris, General Manager

8/10 - 좋아요

Nancy 님, Vista

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was AMAZING! The room was quiet and comfortable and I will stay here again.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 27일
Dear Nancy, Thank you for choosing to stay with us at Fairfield Inn & Suites Atlanta Airport South/Sullivan Road and sharing your review. We are delighted to know that you had a memorable time with us and that our dedicated associates took great care of you. We also appreciate you mentioning how our well-appointed accommodations enhanced your visit. We look forward to welcoming you back soon.Sincerely, Orienthal Harris General Manager

10/10 - 훌륭해요

Diego

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very pleasant stay.
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 27일
Dear Diego, Thank you for choosing to stay with us and for taking the time to post a review. We are delighted to have exceeded your expectations and that you had an exceptional visit. It was our pleasure accommodating you, and we hope you will make Fairfield Inn & Suites Atlanta Airport South/Sullivan Road your home away from home whenever your travels bring you to our city. We look forward to your next visit.Sincerely, Orienthal Harris General Manager

10/10 - 훌륭해요

Mya

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This Hotel was pretty decent. I would give it a 7/10. However the bath tub was dirty. So I suggest you bring shower shoes.
2024년 3월에 4박 숙박함
답변 제공: General Manager 님, 2024년 3월 26일
Dear Mya, Thank you for choosing Fairfield Inn & Suites Atlanta Airport South/Sullivan Road and for sharing your feedback. While we are delighted to hear that you enjoyed most aspects of your visit, we sincerely apologize for the cleanliness issues in your room. This is not typical of our usual standard, and we regret not meeting your expectations. Please be assured that your comments will be addressed with our housekeeping team to ensure it is not repeated moving forward. Your patience and understanding are deeply valued, and we hope to have the opportunity to welcome you back to provide you with the hospitality we are known for.Sincerely, Orienthal Harris, General Manager

10/10 - 훌륭해요

Inese

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
If one needs a hotel very close to the airport, this is a nice place to stay. It is loud due to its proximity to the runways. Good breakfast.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 26일
Dear Inese, Thank you for sharing your feedback regarding your recent stay at Fairfield Inn & Suites Atlanta Airport South/Sullivan Road. Our location is indeed our greatest asset, and we are pleased to know that you found our proximity to the airport convenient for your travel plans. It is also wonderful to know that you enjoyed our delicious breakfast offerings. We appreciate your understanding and look forward to welcoming you back the next time you are in the area.Sincerely, Orienthal Harris, General Manager

10/10 - 훌륭해요

Darryl Daggett

좋아요: 청결 상태, 직원 및 서비스
I loved my stay at this hotel. I only slept there and didn’t take part in any activities or any of the facilities accommodations or amenities.
2024년 3월에 3박 숙박함
답변 제공: General Manager 님, 2024년 3월 25일
Dear Mr. Daggett, Thank you for sharing your feedback regarding your recent stay at Fairfield Inn & Suites Atlanta Airport South/Sullivan Road. We are thrilled to learn that you enjoyed your time with us and found our accommodations comfortable for a restful night's sleep. While you may not have had the opportunity to explore our facilities and amenities this time, we hope you will consider doing so on your next visit. Your satisfaction means everything to us, and we look forward to welcoming you back soon.Sincerely, Orienthal Harris, General Manager

10/10 - 훌륭해요

Bonnie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Wonderful buffet for breakfast . Competent clerk at the desk.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 25일
Dear Bonnie, Thank you for choosing Fairfield Inn & Suites Atlanta Airport South/Sullivan Road and for sharing your feedback. Providing exceptional service and culinary delights are fundamental to our commitment to hospitality, and it is fantastic to know that you found our attentive front desk service and delicious breakfast offerings to your liking. We look forward to welcoming you back again soon.Sincerely, Orienthal Harris, General Manager

10/10 - 훌륭해요

Ayobami

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was a great experience
2024년 3월에 4박 숙박함
답변 제공: General Manager 님, 2024년 3월 25일
Dear Ayobami, Thank you for sharing your feedback regarding your recent stay at Fairfield Inn & Suites Atlanta Airport South/Sullivan Road. We are thrilled to hear that you enjoyed your time with us and that our efforts to create a memorable stay resonated with you. It is always our goal to ensure that every aspect of your visit exceeds expectations. We look forward to welcoming you back the next time you are in the area.Sincerely, Orienthal Harris, General Manager

8/10 - 좋아요

Kwabena 님, McKinney

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great customer service
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 21일
Dear Kwabena, Thank you for sharing your feedback regarding your recent stay at Fairfield Inn & Suites Atlanta Airport South/Sullivan Road. Our team takes immense pride in delivering exceptional service, and we are delighted to hear that you found it to your liking. Your satisfaction is our utmost priority, and we look forward to welcoming you back the next time you are in the area.Sincerely, Orienthal Harris, General Manager

10/10 - 훌륭해요

Erica Santana

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was clean. Breakfast was good. Shuttle busses were convenient and workers were nice.
2024년 3월에 3박 숙박함
답변 제공: General Manager 님, 2024년 3월 21일
Dear Ms. Santana, Thank you for choosing Fairfield Inn & Suites Atlanta Airport South/Sullivan Road and sharing your feedback. We are delighted to hear that you enjoyed our spotless accommodations, shuttle service, and delicious breakfast offerings. It is also wonderful to know that you found our attentive service to your liking. We look forward to welcoming you back for another memorable experience.Sincerely, Orienthal Harris, General Manager

4/10 - 별로예요

Marj

가족 여행
They overbooked so when we got in at 1:30 a.m. there were no rooms even though we had booked a reservation weeks in advance. Eventually a “secret” room was found but because it wasn’t legit it took staff at least 40 minutes to get us in. We had to be up by 6 a.m. for our next flight so we could have really used that 40 minutes to sleep.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 19일
Dear Marj, Thank you for sharing your feedback. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. Although this is not a normal occurrence, we completely understand your frustrations regarding the situation. We are grateful that you have brought these specific concerns to our attention as we continually grow and improve from our guest feedback. We hope you will give us another opportunity in the future as we would welcome the chance to provide you with an outstanding visit.Sincerely, Orienthal Harris, General Manager

10/10 - 훌륭해요

Patricia

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It's excellent!
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 18일
Dear Patricia, Thank you for sharing your feedback regarding your recent stay at Fairfield Inn & Suites Atlanta Airport South/Sullivan Road. Our highest priority is making sure you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. We look forward to welcoming you back the next time you are in the area.Sincerely, Orienthal Harris, General Manager

4/10 - 별로예요

Lusanda

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
My bathroom looked like a low budget Motel; it was so nasty. It's time for a much-needed remodel.
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 17일
Dear Lusanda, Thank you for sharing your feedback. We sincerely apologize for the inconvenience you encountered with the condition of your room. Your comfort is of utmost importance to us, and we regret not meeting your expectations. Please be assured that your comments will be addressed appropriately to enhance the overall guest experience. Your patience and understanding are deeply valued, and we hope to have the opportunity to welcome you back for a flawless visit.Sincerely, Orienthal Harris, General Manager