인터넷, 알람 시계

컴포트 인 오타와 여행 후기

2.5 out of 5
컴포트 인 오타와
2335 S Oak St, Ottawa, KS

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 260개 이용 후기 중 93개" "
평점 8 - 좋아요. 260개 이용 후기 중 89개" "
평점 6 - 괜찮아요. 260개 이용 후기 중 38개" "
평점 4 - 별로예요. 260개 이용 후기 중 23개" "
평점 2 - 너무 별로예요. 260개 이용 후기 중 17개" "

8.0/10

청결 상태

8.4/10

직원 및 서비스

7.4/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

8/10 - 좋아요

Linda 님, Wright

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very helpful and friendly staff. However the room had a musty smell.
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 17일
Dear Linda,Thank you for your stay and feedback. We appreciate your kind words about our helpful and friendly staff; they strive to ensure every guest has a pleasant stay. However, we apologize for any inconvenience caused by the musty smell in your room. We will address this issue promptly to ensure it doesn't affect future guests. Hope you will visit again.Sincerely, Hotel Manager

2/10 - 너무 별로예요

Renee

가족 여행
별로예요: 편의 시설/서비스
The hot tub was not working. I had called ahead of time to make sure it was working she said it was but when we got there it wasn’t. 😡
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 8일
Dear Renee,We apologize for the inconvenience you experienced with the hot tub not working during your stay. Your frustration is understandable, especially after confirming its functionality ahead of time. We take such matters seriously and will address this with our team to ensure accurate information is provided to guests in the future. Please accept our sincerest apologies for any disappointment this may have caused you. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

Maricela

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was neat and clean. Friendly staff.
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 29일
Dear Maricela,Thank you for taking the time to share your positive experience with us! We're delighted to hear that you found our hotel neat and clean and that our staff was friendly during your stay. We take pride in providing excellent customer service, and we are pleased that we were able to make your stay more enjoyable. We hope to have the opportunity to welcome you back in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

Kathy

연인과의 여행
좋아요: 청결 상태
Clean. Nice breakfast
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 2일
Dear Kathy,Thank you for your positive feedback! We're glad to hear that you found our hotel clean and enjoyed the breakfast offerings. We take pride in providing excellent customer service, and we are pleased that we were able to make your stay more enjoyable. We hope to have the opportunity to welcome you back in the future.Sincerely, Hotel Manager

8/10 - 좋아요

Noe

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 13일
Dear Guest,Thanks for the stay at our hotel and the feedback with 4 ratings. Hope you had a satisfactory stay. You can expect a still better experience next time. Visit us again soon.Sincerely, Hotel Manager

10/10 - 훌륭해요

Mercedes

2023년 12월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 1일
Dear Mercedes,Thanks for the stay and great feedback by giving us a 5 rating. It is really encouraging. We feel proud when we get such ratings and it motivates us to serve better. We look forward to welcoming you again.Sincerely, Hotel Manager

8/10 - 좋아요

Bradley 님, College Station

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 12월 30일
Dear Bradley,Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel Manager

10/10 - 훌륭해요

Noemi

좋아요: 청결 상태, 직원 및 서비스
2023년 12월에 4박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 31일
Dear Guest,Thank you for your outstanding 5-star rating on Expedia! We're thrilled to know that you had a positive experience during your stay. If there are any specific highlights or aspects you would like to share, we would love to hear more about what made your visit exceptional. Your feedback is valuable to us, and we look forward to the pleasure of welcoming you back in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

Vera

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a great night's sleep. Breakfast was very good as well. Staff friendly and helpful.
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 25일
Dear Vera,We're thrilled to hear that you had a great night's sleep and enjoyed our breakfast. It's fantastic that our staff's friendliness and helpfulness added to your positive experience. Thank you for sharing your feedback, and we look forward to welcoming you back for another enjoyable stay!Sincerely, Hotel Manager

8/10 - 좋아요

David 님, Auburn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Easy access
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 12월 21일
Dear David,Thank you for your great feedback. We're pleased to hear that you found our hotel to have easy access. Convenience is a key aspect of our guest experience, and we're glad you had a smooth and accessible stay. We appreciate your feedback and look forward to welcoming you back for another hassle-free visit in the future.Sincerely, Hotel Manager

2/10 - 너무 별로예요

Anita

가족 여행
Hotel reeked of a fragrance! Room was worst, I couldn’t sleep! I could not wait to vacate the hotel.
2023년 11월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 29일
Dear Anita,We are distressed to see your comments. Our apologies for the bad experience. We never want our guests to go back with an unpleasant experience. The entire points will be investigated and necessary actions will be taken. We are taking ample steps to ensure the comfort of our guests. You can be sure about a fine stay with us. Please visit us again.Sincerely, Hotel Manager

4/10 - 별로예요

Bobby

아이를 동반한 가족 여행
별로예요: 숙박 시설 상태 및 시설
Hotel was not as advertised. The property was run down, carpets were dirty, walls stained, odd smells, etc. The pool was unsanitary and the hot tub had 4 inches of water and kids identified worms floating in it. I would have left and been refunded if policy allowed. Spend the extra 30$ and stay across the street.
2023년 11월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 23일
Dear Bobby,We are truly sorry to hear about your disappointing experience at our hotel. Your feedback shows that there was a complete breakdown with the stay which is worrisome. This is not at all a regular feature of our hotel and something has gone wrong. We regret the inconvenience but will investigate and based on that will take all possible steps to prevent such an experience for any guest. We hope you will consider giving us another opportunity to provide you with a much-improved stay.Sincerely, Hotel Manager

10/10 - 훌륭해요

Joel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This is the first hotel I've stayed at post-covid that actually had a full proper breakfast. It's also the only hotel I've stayed at in recent memory where my keycard never had to be reset.
2023년 11월에 2박 숙박함
답변 제공: Hotel Manager. 님, 2023년 11월 8일
Dear Joel,Thank you for your kind feedback. We're delighted to hear that your stay with us was a standout experience, especially in the post-COVID era. Providing a full, proper breakfast and ensuring that your keycard remains hassle-free are top priorities for us. Your feedback is greatly appreciated, and it motivates our team to maintain these high standards. We hope to have the pleasure of hosting you again on your future travels. Sincerely, Hotel Manager

6/10 - 괜찮아요

Patrick

좋아요: 직원 및 서비스
Solid plavce place for a short stay, needing a bed and shower. You’re wife won’t like it..
2023년 10월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 15일
Dear Patrick,Thank you for your recent stay at our hotel. Your comments are very important in helping us improve our services and facilities. We look forward to welcoming you back soon.Sincerely, Hotel Manager

8/10 - 좋아요

Tammy L

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was good.
2023년 10월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 13일
Dear Tammy L,Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again.Sincerely, Hotel Manager

10/10 - 훌륭해요

Colten

2023년 10월에 2박 숙박함
답변 제공: Hotel Manager. 님, 2023년 11월 8일
Dear Colten,Thank you for taking the time to write a wonderful review. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We look forward to serving you again and giving you another five-star experience. Sincerely, Hotel Manager

10/10 - 훌륭해요

Rose

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Business trip
In town for a meeting
2023년 10월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 13일
Dear Guest,Thank you for your feedback. Our goal is to provide a consistently superior guest experience, and your comments are very important to us. We rely on guests like you to tell us when we’re doing well and when we are so we can get better. If we let you down, we apologize. We will make sure we do better than ever for future guests. Please visit us again.Sincerely, Hotel Manager

10/10 - 훌륭해요

Rick

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Cleanliness inside and outside of property. There was a slight humming noise coming from one of the appliances in the room. We would definitely stay here again!
2023년 10월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 13일
Dear Rick,Thanks for your nice comments. We are so pleased that you will stay with us again, and I hope you have the opportunity to do that soon. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. We are glad we could satisfy you, as we do so many others each day. Thanks again for your pleasant feedback.Sincerely, Hotel Manager

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
All of the staff was friendly and helpful!
2023년 9월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 13일
Dear Guest,Thank you for your kind words. We're delighted to hear that all of our staff was friendly and helpful during your stay! Providing excellent service is a top priority for us, and we appreciate your positive feedback. We look forward to welcoming you again.Sincerely, Hotel Manager

8/10 - 좋아요

Joe

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
needs repairs.
Room 206 did not have blackout curtain over the AC so outside light came in all night affecting sleep comfort.
2023년 9월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 13일
Dear Joe,Thank you for your recent stay at our hotel. Your comments are very important in helping us improve our services and facilities. We look forward to welcoming you back soon.Sincerely, Hotel Manager

8/10 - 좋아요

Laura

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Door Key Card did not work initially, but was quickly fixed. Hair dryer did not work.
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Faron

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good Hotel
We stayed one night to get some redt before we completed our drive to Minnesota. The bed was comfortable, had pretty good water pressure. Staff was friendly. There was road construction around the hotel so was a bit of a psin to get to. It was also a bit of a pain to get back on the freeway. If needed we would stay here again
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Connie

2023년 8월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 13일
Dear Guest,Thank you for your stay. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. We look forward to welcoming you again.Sincerely, Hotel Manager

8/10 - 좋아요

Teresa

2023년 8월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 13일
Dear Guest,Thank you for taking your valuable time to leave a rating on your stay at our hotel. If you can think of anything to raise our guest satisfaction score from 8 to 10, please be sure to let us know. We appreciate your business. We look forward to seeing you again soon!Sincerely, Hotel Manager

6/10 - 괜찮아요

Lynette

좋아요: 청결 상태
2023년 7월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 13일
Dear Guest,Thanks so much for your very kind feedback. I sincerely appreciate your 3 rating, and I am pleased you had a nice experience with us. Hope you will stay with us again soon. We will be here for you whenever you need us again. Sincerely, Hotel Manager

6/10 - 괜찮아요

Ruth

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Carpet in the room was dirty. The telephone, TV and remote did not work. The receptionist did a good job. But it took some time to fix.
2023년 7월에 1박 숙박함

8/10 - 좋아요

Joyce

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property was clean. Restaurants in walking distance.
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Arcely

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Location, very convenient. The front desk Lady was very nice. Overall nice and clean
2023년 7월에 1박 숙박함

6/10 - 괜찮아요

John

2023년 7월에 1박 숙박함

8/10 - 좋아요

Jason

2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Eric

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff there is awesome and so professional. The room was clean and they were prepping a hot breakfast at 4am. Would stay there again!!
2023년 6월에 1박 숙박함

6/10 - 괜찮아요

Melissa

아이를 동반한 가족 여행, 가족 여행
좋아요: 직원 및 서비스
The staff we encountered were nice…property is worn but you can see where they have upgraded. Beds were comfy and sheets and blankets were soft. Everything smelled and looked clean. Breakfast was okay…needed to be refreshed and warmed. Overall, okay for a one or two night stay.
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

James

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Things were good. Quiet hotel.
2023년 5월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
2023년 4월에 2박 숙박함

4/10 - 별로예요

Kim Nga

2023년 4월에 1박 숙박함

8/10 - 좋아요

julie 님, Cloquet

연인과의 여행
좋아요: 청결 상태
kind of noisy next to freeway Very short staffed, woman on afternoon shift was also there in the morning
2023년 4월에 1박 숙박함

8/10 - 좋아요

Diana

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was kind, the breakfast buffet was well-stocked and clean. the bathroom in the swimming pool area was not very well kept. There was quite a bit of construction areas around the facility.
2023년 3월에 1박 숙박함

8/10 - 좋아요

Angela

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 1박 숙박함

8/10 - 좋아요

Sharon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very clean
2023년 3월에 1박 숙박함

2/10 - 너무 별로예요

Mallory

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Yuck.
We stayed at Comfort Inn for 4 nights, due to my sewer line collapsing, and having a flooded house from the sewer line. First off, the people at the check in desk are very rude. No smiles, and half the time don’t even acknowledge you are there. My daughter went to ask for a complimentary toothbrush since she forgot hers. The front desk clerk was outside, smoking right by the door. The lady blew smoke in the direction of my daughter and said “we’re out”. There were bugs in the lamp shades, dried blood on the sheets, and huge rips in the carpet. The next day, I asked where the laundry services were, and the man at the desk said “our washer is broke. There’s a laundromat down the street”. In addition to the laundry facility being down, the pool was also down as well, which was one of the main reasons we booked at Comfort Inn. Housekeeping came everyday to bring us new towels and remove the ones we had used, but didn’t make any beds or change out the sheets, or take out the trash. After our stay ended, our house was still not live-able, but we checked out and went to a different hotel. One that had an operational laundry room and pool.
Not what you want to see when you turn down the sheets for bed.
Lamp #1
Lamp #2
Carpet in room by pull out bed.
2023년 1월에 4박 숙박함

10/10 - 훌륭해요

Terry

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice clean, quiet room!
2023년 1월에 1박 숙박함

8/10 - 좋아요

Nathan

10/10 - 훌륭해요

Rob

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and conveniently located, nice staff!

8/10 - 좋아요

Laurie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 12월에 1박 숙박함

10/10 - 훌륭해요

Rose

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
RWD Public hearing
i was in town for a business meeting and this location was close to my meeting.
2022년 12월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행, 가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
2022년 10월에 1박 숙박함

4/10 - 별로예요

Russell

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
At check in no one was there. After ringing the bell, about 5 minutes later someone showed up. Used pizza box on counter and bag of dog food. Couldn't find my address. Dining area chairs very worn and should have been discarded years ago. No one around at check out either. Breakfast okay. Room cleanliness okay, but worn.
2022년 10월에 1박 숙박함

8/10 - 좋아요

ralph

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 10월에 1박 숙박함

8/10 - 좋아요

Carol

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 10월에 1박 숙박함

10/10 - 훌륭해요

Rich

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was a good stay
2022년 10월에 1박 숙박함