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하버사이드 리조트 앳 아틀란티스 여행 후기

4 out of 5
하버사이드 리조트 앳 아틀란티스
Paradise Beach Drive, Paradise Island, New Providence

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 318개 이용 후기 중 150개" "
평점 8 - 좋아요. 318개 이용 후기 중 108개" "
평점 6 - 괜찮아요. 318개 이용 후기 중 36개" "
평점 4 - 별로예요. 318개 이용 후기 중 13개" "
평점 2 - 너무 별로예요. 318개 이용 후기 중 11개" "

8.6/10

청결 상태

8.4/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

10/10 - 훌륭해요

Constance

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I found the accommodations to be beautiful. The room we stayed in had a full kitchen and dining area, as well as, a living room. The staff was accommodating and very friendly. We enjoyed the live music on the property. The shuttle service made it easy to get around.
2024년 4월에 3박 숙박함

2/10 - 너무 별로예요

Deana

단체 여행
좋아요: 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Food was awful. Service very slow, understaffed restraunts.
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Lynette

아이를 동반한 가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Wish I had more time to spend there
2024년 3월에 2박 숙박함
답변 제공: The Atlantis Team 님, 2024년 3월 17일
Dear Lynette,Thank you for your review and choosing to stay with us! It's great knowing you had an enjoyable time. We look forward to welcoming you again.

8/10 - 좋아요

Joshua

2024년 2월에 4박 숙박함

10/10 - 훌륭해요

ROGER STEPHAN

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room accomodations were exactly as needed with kitchen, living room with couch-bed, bed room, patio, and large tub, shower and private toilet area. The pool is large and warmer than all other pools sampled in the Atlantis complex. Shuttle bus were frequent and easily accessible.
2024년 2월에 7박 숙박함

10/10 - 훌륭해요

Dandilene

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very friendly and helpful. Walking distance to Atlantis Had a great stay
2024년 2월에 3박 숙박함

8/10 - 좋아요

Jennifer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Should have a few things more that other Atlantis properties has.
2024년 2월에 3박 숙박함
답변 제공: The Atlantis Team 님, 2024년 3월 17일
Dear Jennifer,Thank you for staying with us at the Reef, it was a pleasure to have you. The feedback you have left us will be shared with our management team to look further into as it gives us an opportunity to improve and address our service concerns and gaps. Thank you again and we hope to have the honor of welcoming you back again.

10/10 - 훌륭해요

CHad

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All was amazing. So clean and beautiful
2024년 1월에 4박 숙박함
답변 제공: The Atlantis Team 님, 2024년 3월 17일
Dear Chad,Thank you for your review and choosing to stay with us! It's great knowing you had an enjoyable time. We look forward to welcoming you again

8/10 - 좋아요

Dane 님, Brooklyn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
property was clean and quiet environment great staff rooms was spacious and kept clean daily.
2024년 1월에 7박 숙박함
답변 제공: The Atlantis Team 님, 2024년 3월 17일
Dear Dane,Thank you so much for staying with us at Reef and for this great feedback and rating, it was a pleasure to have you. We are so happy that you enjoyed your vacation with us, and we hope to welcome you back again.

8/10 - 좋아요

Angela Marie De

2024년 1월에 4박 숙박함

10/10 - 훌륭해요

Abolade

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful
2024년 1월에 4박 숙박함
답변 제공: The Atlantis Team 님, 2024년 3월 17일
Dear Abolade,Thank you so much for staying with us at the Atlantis and for this great rating. We are happy to see that you had an amazing experience and can't wait to welcome you back to paradise again soon.

8/10 - 좋아요

Ron

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: The Atlantis Team 님, 2024년 3월 17일
Dear Ron,Thank you for vacationing with us, it was a pleasure to have you. Your feedback and rating will be shared with our team. We appreciate you choosing to stay at the Atlantis and hope to welcome you back to paradise again!

8/10 - 좋아요

Robert

아이를 동반한 가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
It was set up for fun and a good time
2024년 1월에 3박 숙박함

10/10 - 훌륭해요

Tracie

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We have stayed several times at Harbordidr and it was nice to see some new furniture. Only complaint was not having room cleaned 1 day and when asked for extra blankets it took half hour to be delivered
2024년 1월에 3박 숙박함

8/10 - 좋아요

Darrell

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The units are dated but quite spacious. I definitely recommend for families with teenagers/young adults. Only a short walk to all the attractions - nice getaway from the crowds.
2023년 12월에 5박 숙박함

4/10 - 별로예요

Julie

가족 여행
별로예요: 숙박 시설 상태 및 시설
I did not like that the wifi was not included. The air conditioning did not work well. The rooms need updating. The dishwasher was full when we arrived. I thought it was too pricey for what you got.
2023년 12월에 3박 숙박함

10/10 - 훌륭해요

Ryan

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Enjoyed the property and all the amenities that it came with. Travelling with a toddler, and having access to basic amenities such as the microwave, toaster, dishwasher, laundry service made our travelling a lot easier! Loved the resort and we will definitely come back
2023년 10월에 3박 숙박함

10/10 - 훌륭해요

Rodney M

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 6박 숙박함

2/10 - 너무 별로예요

Kelly

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Do not stay here!
The room had multiple issues upon arrival. The door did not close properly and was a safety issue. The air conditioning did not work for the entirety of the stay. Literally stayed at 80 degrees! We were traveling with a pregnant woman and it was truly a big issue. The water in the shower did not heat up. The toilet also clogged multiple times. We asked for extra towels and blankets for the pull out on arrival, we had to follow up hours later to receive them. The worst part about this was we made the front desk aware of our room issues and they were not fixed. We were not offered another safer room with a functioning door and air conditioner. They offered us a $300 credit for the issues and that’s it. They didn’t even follow up or try to fix anything. Not to mention the slow and sometimes rude service at the pool and beach. And beach chairs that don’t function with no assistance from anyone. It is unacceptable and ridiculous that NOTHING was done to fix this awful situation. We are extremely disappointed with the stay and the reaction to the situation with the room. My plan next time is to stay at Baha Mar. Will anything be done to make it right? One thing is for sure, I will be warning everyone I know about Atlantis so they can stay somewhere better.
2023년 6월에 2박 숙박함

8/10 - 좋아요

Antonio

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Room was very spacious with great view of the harbour. However the Air conditioning unit was extremely noisy and ran almost all the time. The noisy AC was bothersome at night when trying to sleep as it was most noisy in the bedroom. All resort staff were very helpful and great!
2023년 5월에 4박 숙박함

10/10 - 훌륭해요

Christina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
very clean and safe
2023년 5월에 3박 숙박함

10/10 - 훌륭해요

Bianca

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 5월에 4박 숙박함

8/10 - 좋아요

Kenneth

2023년 4월에 6박 숙박함

6/10 - 괜찮아요

Michael

가족 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Hotel is located next to main bridge crossing to the Island, too much traffic noise, restaurants close by don’t open late maybe until 10 even on weekends. They are always full. Restaurants at the other hotels part of Atlantis have limited food choices. Buffet serves same food every day. Quality of food for the price is not reasonable. Atlantis hotels are beautiful but had a lot of water fountains and features not working. The rooms at Harborside felt somewhat like a comfort suites. We have wanted to go to Atlantis for a very long time but please stay at the Royal or Reef of you want to make it more memorable.
2023년 3월에 4박 숙박함

6/10 - 괜찮아요

Kenneth

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스
Peddlers in Paradise
We generally had a good time and were very comfortable at Harborside. The shuttle to Atlantis was very convenient, but were found everthing to be walkable as well. We were given a suite on the first floor right behind the main lobby. The suite was nice, but very dark at all times of day. We let the staff know on our first day that our water was not getting hot, and there was no improvement during our stay. Beware of persistent peddling as soon as you step off the resort property. And be very careful when dealing with transport arrangements. The price back to the airport was twice our arrival price because they called us a "nicer car" even though we didn't ask for one. One request for a detour resulted in being charged for a "tour" complete with a couple stops to his vendor buddies. They seem to all be in it together so beware.
2023년 3월에 5박 숙박함

10/10 - 훌륭해요

Frederick

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was excellent, very friendly and more than willing to help.
2023년 3월에 5박 숙박함

10/10 - 훌륭해요

Rocio

좋아요: 청결 상태, 직원 및 서비스
2023년 2월에 4박 숙박함

10/10 - 훌륭해요

Mark 님, Garden City

2023년 2월에 6박 숙박함

8/10 - 좋아요

Tyler Douglas

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 2월에 8박 숙박함

8/10 - 좋아요

Susan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 2월에 3박 숙박함

6/10 - 괜찮아요

Heather

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
After checking in our room didn’t not have hot water. And went to the desk twice to get hot water finally in room. Once to let them know and second time to let them know we still didn’t have hot water. Last stay there were concerts and comedy shows you could attend but nothing really was available after 5pm except for dinner, movie, or casino kind of got bored.
2023년 2월에 6박 숙박함

10/10 - 훌륭해요

Katie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful villa, great amenities and loved the location
2023년 2월에 4박 숙박함

10/10 - 훌륭해요

Theidra 님, Ft Lauderdale

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful property, friendly staff, quiet, convenient location and spacious, comfortable villa with a modern full kitchen.
2023년 1월에 4박 숙박함

8/10 - 좋아요

Marcia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Fabulous amenities. Stunning location. Bathroom in need of repair. Black mold in the shower loose tiles. Leaky faucet. For the amount they charge those things should not ever happen. Also Internet should be complementary. Not $25 a day. Limited transportation on property for mobility, limited individuals.

8/10 - 좋아요

laurent

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The size of the room was amazing and very comfortable. We where out of hot water for 2 days!!

8/10 - 좋아요

Peter

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
Great location. Atlantis hotels are in need of a facelift internally. Many rooms and public washrooms need fixing and facelift.

10/10 - 훌륭해요

Isabel

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice lowkey resort in Atlantis
Nice, tranquil and low key resort in Atlantis. Spacious, comfortable premium 1bedroom room, with a nice balcony. Close to the Marina and Marina village, which can be a nice stroll. Shuttles take you everywhere in Atlantis. next time I would take dishwasher pods -since only 2 left-, sponge, water (water station tastes horrible) and salt, pepper, oil and whatever you need to cook.
2023년 1월에 2박 숙박함

10/10 - 훌륭해요

Lori

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent property in an excellent location! Cannot wait to return!
답변 제공: The Atlantis Team 님, 2023년 1월 16일
Dear Lori,It was a pleasure to have you stay with us and for this great review. We are so happy that you had a great experience and can't wait to welcome you back to paradise again soon.

6/10 - 괜찮아요

Robert

아이를 동반한 가족 여행
좋아요: 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
walkable, staff not very accommodating to help with changes, room was not very clean or well maintained.
2022년 12월에 4박 숙박함

10/10 - 훌륭해요

Autumn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice and quiet and peaceful. A pleasant break from the hustle and bustle of the rest of the resort. It was pretty and homey. Easy access to the rest of the Atlantis resort and the ferrys either by walking or shuttle.
2022년 11월에 7박 숙박함
답변 제공: The Atlantis Team 님, 2023년 1월 16일
Dear Autumn, We appreciate your wonderful review. We are glad you enjoyed the property and that you had a great experience. We truly hope that we will have the honor to welcome you back!

2/10 - 너무 별로예요

Bethany

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
We’ve been coming to Harborside for 20 years and unfortunately will not return. The bellman Raymond and the manager Blanche truly ruined our experience. The property is still beautiful but the customer service has unfortunately fell below any standards I’ve known Harborside to have. Raymond threatened me, yelled at me and proceeded to taunt me and walk in circles around me in a threatening manner. When I asked to speak to his manager she couldn’t even manage to crack a smile, apologize or have any sign of remorse at the very least for his behavior. She instead glared at me as I explained what occured and her response was “well there’s two side to every story.” Basically calling me a liar. It’s beyond sad to see such lack of hospitality displayed. I will never come back simply from fear of running into such a aggressive hostile employee that his manager will allow to behave in that way. So sad!

6/10 - 괜찮아요

Yvonne

아이를 동반한 가족 여행
좋아요: 숙박 시설 상태 및 시설
Very over priced / mediocre food. Key card commonly not working ( only form of payment). Staff not very helpful. Very ‘shrug shoulder attitude’
2022년 9월에 4박 숙박함
답변 제공: The Atlantis Team 님, 2022년 10월 5일
Dear Yvonne, Thank you for staying at Harborside Resort - Atlantis. We are disappointed to hear about your overall experience and extend apologies to you. We want all of our guests to have an amazing stay. All of your feedback will be shared with our team as it also highlights opportunities for us to improve.Thank-you once again

10/10 - 훌륭해요

Darryl Tyler

2022년 8월에 4박 숙박함

10/10 - 훌륭해요

Jean

2022년 8월에 2박 숙박함
답변 제공: The Atlantis Team 님, 2022년 8월 15일
Dear Jean, Thank you so much for staying with us at the Harborside Resort at Atlantis and for this great rating, we hope to welcome you back to paradise again very soon!

10/10 - 훌륭해요

Matthew

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 8월에 7박 숙박함
답변 제공: The Atlantis Team 님, 2022년 8월 14일
Dear Matthew, Thank you so much for staying with us at the Harborside Resort - Atlantis and for this great rating

8/10 - 좋아요

Eduardo 님, Boynton beach

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms were spacious and super clean. Pool was big and peaceful. Easy to walk to everything at Atlantis or you can take shuttle. Staff at front desk were great. Only problem i had was at restaurant. Server never came to the table and food took forever.
2022년 8월에 2박 숙박함
답변 제공: The Atlantis Team 님, 2022년 8월 12일
Dear Eduardo, Thank you for vacationing with us at The Harborside Resort at Atlantis. We are happy to hear that you enjoyed your time with us. All of your feedback will be shared with our team as it gives us an opportunity to grow and improve. Thank you again and we can't wait to have you return to paradise!

8/10 - 좋아요

Elizabeth I

가족 여행
좋아요: 청결 상태, 직원 및 서비스
The property overall was nice but my first room, not so much. First, they kept giving me a key to a wrong room. When they finally came with the master key, a woman was on the other side of the door. We realize they had the wrong room # for that key. We finally get into the room and discover there's no hot water. I ask 4 times for someone to come and fix it. Eventually, I had to ask for another room which I got and that room was nice...Nice views. Love it
2022년 6월에 4박 숙박함
답변 제공: The Atlantis Team 님, 2022년 6월 30일
Dear Elizabeth, Thank you for staying with us at Harborside Resort at the Atlantis. We are disappointed to hear about this experience. We pride ourselves on delivering an amazing vacation experience in all areas and will take your feedback into review. We sincerely apologize for this experience

10/10 - 훌륭해요

Michael

2022년 6월에 10박 숙박함

10/10 - 훌륭해요

Joseph

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved the affordability and the location of the property. The room was big enough for 4 adults and loved the kitchen and was washing machine amenities.
2022년 6월에 7박 숙박함
답변 제공: The Atlantis Team 님, 2022년 6월 22일
Dear Joseph, Thank-you for your stay at the Harborside Resort at Atlantis. We are happy to see that you had a five star experience and can't wait to welcome you back to paradise soon

10/10 - 훌륭해요

julie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Everything I hoped for!
Everything I had hoped for…perfection!
2022년 4월에 6박 숙박함
답변 제공: The Atlantis Team 님, 2022년 6월 13일
Dear Julie, Thank you for staying with us at the Harborside Resort at the Atlantis. We are happy to see that you had a five star experience and that it was everything you had hoped for. We can't wait to welcome you back to paradise soon