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레오나르도 호텔 암스테르담 시티 센터 여행 후기

4 out of 5
레오나르도 호텔 암스테르담 시티 센터
Tesselschadestraat 23, Amsterdam

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 1001개 이용 후기 중 301개" "
평점 8 - 좋아요. 1001개 이용 후기 중 417개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 179개" "
평점 4 - 별로예요. 1001개 이용 후기 중 75개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 29개" "

7.8/10

청결 상태

8.2/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

10/10 - 훌륭해요

NOH

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Team Leonardo 님, 2023년 10월 12일
Dear NOH.Thank you so much for taking a moment to write this review. We are very happy to read that you had a great stay in our hotel! We hope we may welcome you again in our hotel soon again! Warm regards,

10/10 - 훌륭해요

SH 님, KR

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
객실이 고급스러운 호텔
건물 외관이 깨끗했으며, 호텔 객실 청소상태가 좋았고, 욕실도 아주 깔끔했습니다. 조식도 맛있습니다.
2018년 4월에 6박 숙박함
답변 제공: l 님, 2018년 6월 6일
Dear SH, Thank you so much for your great review. We are very pleasend that we was able to offer you a nice stay with us. We looking forward to be your host again. Kind regards Leonardo Staff

4/10 - 별로예요

Barbara

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very limited amenities, tiny room with a slit window, run down appearance, dreadful breakfast buffet, noise from other room tv, no option for coffee in room except instant powder, cracked tile in shower, . The only good thing was location, but there are plenty of other hotels in that area.
2024년 4월에 4박 숙박함
답변 제공: ET 님, 2024년 4월 30일
Dear Barbara,First of all thank you for staying with us and for taking the time to share your experience. I am sorry to hear that you experienced some noise, my apologies for this. Please do not hesitate to contact the reception next time to see if there is anything we can do for you. Nevertheless I am happy to see that you enjoyed your overall stay.We hope to welcome you again. We also shared your review with our staff in order to mention your concerns and to improve constantly.Warm regards, Team Leonardo

10/10 - 훌륭해요

Andrew 님, Los Angeles

2024년 3월에 1박 숙박함
답변 제공: ET 님, 2024년 4월 30일
Dear Andrew,Thank you very much for your review. We are more than happy to hear that you enjoyed your overall stay with us and of course your time in Amsterdam. We are looking forward to welcome you again in our hotel!Warm regards, Team Leonardo

8/10 - 좋아요

Nancy

2024년 4월에 2박 숙박함
답변 제공: ET 님, 2024년 4월 30일
Dear Nancy,Thank you very much for your review. We are more than happy to hear that you enjoyed your overall stay with us and of course your time in Amsterdam. We are looking forward to welcome you again in our hotel!Warm regards, Team Leonardo

8/10 - 좋아요

Mark

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice to have the elevator to get bags to and from the room. Stairs were convenient after bags were placed in room! Walkable to what we wanted to see and the trams/trains were easy and accessible
2024년 3월에 2박 숙박함
답변 제공: ET 님, 2024년 3월 17일
Dear MarkThank you very much for your review. We are more than happy to hear that you enjoyed your overall stay with us and of course your time in Amsterdam. We are looking forward to welcome you again in our hotel!Warm regards, Team Leonardo

10/10 - 훌륭해요

Judith

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Prima plek, vlak bij het centrum, goede service, inrichting ietwat achterhaald maar voldoende schoon en netjes
2024년 3월에 1박 숙박함
답변 제공: Team Leonardo Hotel Amsterdam City Center 님, 2024년 3월 11일
Dear Judith,Thank you for sharing your feedback with us. We are pleased to hear that you found our hotel to be a great place with good service and a convenient location close to the center. We appreciate your comments about the cleanliness and tidiness of our hotel. We will take your feedback about the decor into consideration. We hope to welcome you back to Leonardo Hotel Amsterdam City Center in the future.Warm Regards,Team Leonardo Hotel Amsterdam City Center

10/10 - 훌륭해요

Lou

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, easy access to all attractions.
2023년 10월에 6박 숙박함
답변 제공: Team Leonardo City Center 님, 2024년 1월 9일
Dear LouThank you very much for your review. We are more than happy to hear that you enjoyed your overall stay with us and of course your time in Amsterdam. We are looking forward to welcome you again in our hotel!Warm regards, Team Leonardo City Center

8/10 - 좋아요

Julian

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great stay. Breakfast gets very crowded. Get there early.
2023년 12월에 2박 숙박함
답변 제공: Team Leonardo 님, 2024년 2월 13일
Dear Julian,Thank you very much for your review. We are more than happy to hear that you enjoyed your overall stay with us and of course your time in Amsterdam. We are looking forward to welcome you again in our hotel! Warm regards,

10/10 - 훌륭해요

Ricardo

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Exelente ubicación, todo muy cerca. El staff amable. Regresaria a ese hotel sin duda
2023년 12월에 3박 숙박함
답변 제공: Team Leonardo City Center 님, 2024년 1월 9일
Estimado Ricardo,Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta.Atentamente,Equipo Leonardo City Center

8/10 - 좋아요

Anton

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Gewoon prima voor een city hotel
2023년 12월에 1박 숙박함
답변 제공: Leonardo 님, 2023년 12월 31일
Beste Anton,Bedankt voor je lovende beoordeling over ons hotel! We zijn blij dat je hebt genoten van je verblijf en we hopen je heel snel weer te zien.Met vriendelijke groet,Team Leonardo City Center

10/10 - 훌륭해요

SANIA

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 4박 숙박함
답변 제공: Leonardo Hotel Amsterdam City Center 님, 2023년 12월 23일
Dear Sania,Thank you very much for your great review. We are very grateful that we could welcome you in our Hotel. It is always nice to get such a great review like this that is a nice motivation for our whole team. We would be delighted to welcome you again and to be your host. We wish you all the best and hope to see you soon!Warm regards,Team Leonardo

10/10 - 훌륭해요

Zachiel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excelente
Fue una muy grata experiencia, la habitación era muy amplia, lo mismo que el baño, la ubicación inmejorable y el personal muy amable, me encantó estar en este hotel, lo recomiendo mucho! Te dan un regalito súper cool al final y te agradecen por la estancia, súper!
2023년 12월에 2박 숙박함
답변 제공: Leonardo Hotel Amstedam City Center 님, 2023년 12월 23일
Dear Zachiel,Thank you very much for your great review. We are very grateful that we could welcome you in our Hotel. It is always nice to get such a great review like this that is a nice motivation for our whole team. We would be delighted to welcome you again and to be your host. We wish you all the best and hope to see you soon!Warm regards,Team Leonardo

10/10 - 훌륭해요

Gürdal

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Konumu çok iyi.
Öncelikle sıcak karşılama, hızlı check in - check out işlemleri ve ikramlar için resepsiyon çalışanlarına teşekkür ederiz.Odalar temiz. Otelin konumu iyi, havalimanından tek otobüsle otelin 200 m yakınına kadar gelebiliyorsunuz.Müzeler bölgesine, Van Gogh ve Rijksmuseum' a çok yakın, bulunduğu sokak sessiz.Vondelpark çok yakın sabah yürüyüşleri için harika bir park. 15-20 dk yürüme ile her yere ulaşabilirsiniz.Bunun yanında tramvay istasyonu da çok yakın.Tekrar bu oteli tercih ederim.
2023년 11월에 5박 숙박함
답변 제공: Team Leonardo 님, 2023년 12월 7일
Dear Thank you very much for your great review. We are very grateful that we could welcome you in our Hotel. It is always nice to get such a great review like this that is a nice motivation for our whole team. We would be delighted to welcome you again and to be your host. We wish you all the best and hope to see you soon! Warm regards,

8/10 - 좋아요

Patrice

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location was great! Able to walk or take the tram easily. We liked the number of cozy restaurants near by. Staff was friendly, only slight minus was we tried to check in a bit earlier but couldn’t. Our morning arrival with 9 hours jet lag was tiring.
2023년 11월에 3박 숙박함
답변 제공: Team Leonardo 님, 2023년 12월 7일
Dear Patrice,Thank you very much for your great review. We are very grateful that we could welcome you in our Hotel. It is always nice to get such a great review like this that is a nice motivation for our whole team. We would be delighted to welcome you again and to be your host. We wish you all the best and hope to see you soon! Warm regards,

8/10 - 좋아요

Daniel

연인과의 여행, 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Gute Lage, Preis Leistung in Ordnung, empfehlenswert
2023년 11월에 2박 숙박함
답변 제공: Team Leonardo 님, 2023년 11월 10일
Dear Daniel,Thank you very much for your review. We are more than happy to hear that you enjoyed your overall stay with us and of course your time in Amsterdam. We are looking forward to welcome you again in our hotel! Warm regards,

10/10 - 훌륭해요

Renata

Very friendly staff, great location and room was very clean.
2023년 10월에 1박 숙박함
답변 제공: Leonardo 님, 2023년 11월 2일
Dear Renata , Thank you very much for your great review. We are very grateful that we could welcome you in our Hotel. It is always nice to get such a great review like this that is a nice motivation for our whole team. We would be delighted to welcome you again and to be your host. We wish you all the best and hope to see you soon! Warm regards, Team Leonardo

10/10 - 훌륭해요

DMITRO

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was excelent)
2023년 9월에 1박 숙박함
답변 제공: Team Leonardo 님, 2023년 10월 12일
Dear Dmitro,Thank you very much for your review. We are more than happy to hear that you enjoyed your overall stay with us and of course your time in Amsterdam. We are looking forward to welcome you again in our hotel! Warm regards,

6/10 - 괜찮아요

Andrew

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2 star Maybe in Amsterdam!
Hotel staff was amazing, especially the lady in the breakfast area first rate and a very hard worker. Condition of hotel for the Leonardo Chain was terrible! Carpet and floors in terrible condition! Way overpriced for size of room. Location was excellent/ Breakfast was worth it! Room tiny! So many excellent choices in Amsterdam! Staff amazing! Clean up the hotel!
2023년 10월에 5박 숙박함
답변 제공: Team Leonardo 님, 2023년 10월 12일
Dear Andrew, Thank you so much for your open and constructive review. We are happy that you felt comfortable with the staff and thank you for your nice words regarding our staff. We regret that you were not happy with the condition of our hotel, we are sorry about that. We will share the feedback with the management to improve this in the future. We would be delighted to welcome you again and we wish you all the best. Kind regards

2/10 - 너무 별로예요

Cornelia

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Bei einem Dreibettzimmer hatte die dritte Person nur 1 Matraze als Bett . Nach Zimmerwechsel keine Klimaanlage kein Fenster konnte geöffnet werden,die Fenssterrahmen schimmelig und kein Zimmerservice kein Handtuchwechsel.Entspricht in keinster Weise einem 4 Sternestandard und dafür zu teuer .Hätten wir ein Hostel günstiger bekommen. Wir sind sehr unzufrieden .Für ein Leonardo Hotel wesentlich mehr erwartert und nicht weiter zu empfehlen .
2023년 8월에 2박 숙박함
답변 제공: Team Leonardo 님, 2023년 8월 22일
Lieber Gast,Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Meinung zu Ihrem Aufenthalt bei uns mitzuteilen. Auch wenn wir es bedauern, dass Sie keine besseren Erfahrungen bei uns gemacht haben, hilft uns Ihre Beurteilung dazu zu lernen und uns zu verbessern. Wir arbeiten daran, es unseren Gästen an nichts fehlen zu lassen. Wenn Sie uns die Chance geben, Ihr Vertrauen zurück zu gewinnen, garantieren wir Ihnen, unser Bestes zu geben, damit Sie genauso gute Erfahrungen mit uns machen können, wie andere Gäste.Mit freundlichen Grüßen,Team Leonardo City Center

6/10 - 괜찮아요

Mary

가족 여행
좋아요: 직원 및 서비스
Bathroom had mold. The hotel looked rundown.
2023년 7월에 2박 숙박함
답변 제공: Team Leonardo 님, 2023년 8월 23일
Dear Mary,Thank you very much for taking the time to answer this survey after you stay at the Leonardo City Center hotel Amsterdam. We are sorry to hear that we didn’t meet your expectations during your stay in our hotel. We always strive for the best experience for all our guests and it seems like we were not able to manage this during your stay. We hope we will have the chance to make up for this during a future stay. We are looking forward welcoming you again!

8/10 - 좋아요

MONICA M

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 2박 숙박함
답변 제공: Team Leonardo 님, 2023년 8월 14일
Dear Monica , Thank you so much for taking a moment to write this review. We are very happy to read that you had a great stay in our hotel! We hope we may welcome you again in our hotel soon again! Warm regards, Team Leonardo

10/10 - 훌륭해요

Shawn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This was a nice hotel tucked in a neighborhood setting with lots of dining and transportation options a short walk away.
2023년 7월에 4박 숙박함
답변 제공: Leonardo Staff 님, 2023년 8월 8일
Dear Shawn , Thank you for sharing your experience with us. We are so happy to hear that you had a great stay, which I gladly pass to all my colleagues. We hope to welcome you again in the future! Warm regards, Team Leonardo

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
NJ traveller
The staff was pleasant and helpful despite being very busy. Housekeeping respond quickly for my request. I see management walking around to check on things. The breakfast was very good with good variety. Location was excellent close to park and public transport and museums(walking distance). Easy to get to hotel on tram from Central station. Hotel is clearly well used and hence a little worn out. But clean and serviceable. Also tight in space but as expected for centrally located hotel in heart of city.
2023년 6월에 6박 숙박함
답변 제공: Leonardo Staff 님, 2023년 8월 8일
Dear Anonymous , Thank you very much for your great review. We are very grateful that we could welcome you in our Hotel. It is always nice to get such a great review like this that is a nice motivation for our whole team. We would be delighted to welcome you again and to be your host. We wish you all the best and hope to see you soon! Warm regards, Team Leonardo

10/10 - 훌륭해요

Alfred

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Very good
2023년 7월에 1박 숙박함
답변 제공: Leonardo Staff 님, 2023년 8월 8일
Dear Alfred , Thank you very much for your review. We are more than happy to hear that you enjoyed your overall stay with us and of course your time in Amsterdam. We are looking forward to welcome you again in our hotel! Warm regards, Team Leonardo

8/10 - 좋아요

Siu Man Betty

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 6박 숙박함
답변 제공: Leonardo Staff 님, 2023년 8월 8일
Dear Siu , Thank you very much for your review. We are more than happy to hear that you enjoyed your overall stay with us and of course your time in Amsterdam. We are looking forward to welcome you again in our hotel! Warm regards, Team Leonardo

8/10 - 좋아요

Rabi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great but small.
Great little place. Close to food and sights. Rooms was cramped and so was the bathroom.
2023년 6월에 4박 숙박함
답변 제공: Leonardo Staff 님, 2023년 6월 25일
Thankyou for the review and feedback!

8/10 - 좋아요

Rabi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good for short stays
Great hotel. Nice location, Close to many shops and restaurants. Staff was very friendly. Only gripe would be the rooms and bathrooms are small. Quite cramped.
2023년 6월에 2박 숙박함
답변 제공: Leonardo Staff 님, 2023년 6월 25일
Thankyou for the feedback!

10/10 - 훌륭해요

Charmaine

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Friendly and great location
Very friendly and helpful staff. The location was amazing!
2023년 6월에 1박 숙박함
답변 제공: Leonardo Staff 님, 2023년 6월 25일
Thankyou for staying with us! we appreciate your feedback.

6/10 - 괜찮아요

Delwyn 님, Orillia

연인과의 여행
좋아요: 숙박 시설 상태 및 시설
It was larger than most rooms I’ve stayed at in Europe which was nice. We thought it was a great location, in the past we have been further from the city centre. House keeping was the only drawback for us. We had to take towels from the house keeping cart in the hall almost daily. Sheets were not changed out ever. Shampoo bottle was empty when we arrived and remained empty for our whole visit. We also borrowed the broom to do our own sweeping.
2023년 6월에 7박 숙박함

8/10 - 좋아요

Michael

좋아요: 청결 상태, 직원 및 서비스
Very nice overall, great breakfast, but small room and no towels when we got the room.
2023년 5월에 1박 숙박함
답변 제공: Leonardo Staff 님, 2023년 6월 7일
Dear Michael , Thank you very much for your great review. We are very grateful that we could welcome you in our Hotel. It is always nice to get such a great review like this that is a nice motivation for our whole team. We would be delighted to welcome you again and to be your host. We wish you all the best and hope to see you soon! Warm regards, Leonardo Staff

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Unexpected Stairs, 6” to get around bed to bathroo
Room353 is very hard to get around bed. Please remove the desk to make it safe. The beam in the shower is hard to avoid. Steps in and out of hotel and after exiting elevator were unexpected and a challenge.
2023년 5월에 1박 숙박함
답변 제공: Team Leonardo 님, 2023년 5월 26일
Dear Anonymous,Thank you for sharing your experience with us. We are so happy to hear that you had a great stay and thank you for your feedback regarding room 353. We hope to welcome you again in the future! Warm regards,

2/10 - 너무 별로예요

Natalie

별로예요: 청결 상태, 숙박 시설 상태 및 시설
I like the location. I didn't like my initial room given to me wasn't clean. The second room, the bathroom, had mildew in the shower, on the shower floor, and on the walls.
2023년 5월에 1박 숙박함
답변 제공: Team Leonardo 님, 2023년 5월 26일
Dear Natalie,Thank you for your review. We are sorry to hear that your experience did not match your expectations. We are always looking for ways to improve and from your review I definitely understand that we need to work on some things. We take your concerns serious and we will share this with the whole team to improve! Warm regards -

10/10 - 훌륭해요

Maureen

2023년 5월에 1박 숙박함
답변 제공: Team Leonardo 님, 2023년 5월 26일
Dear Maureen,Thank you very much for your review. We are more than happy to hear that you enjoyed your overall stay with us and of course your time in Amsterdam. We are looking forward to welcome you again in our hotel! Warm regards,

2/10 - 너무 별로예요

Yaniv

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room wasn't reading on time 2 hour's late
2023년 5월에 1박 숙박함
답변 제공: Team Leonardo 님, 2023년 5월 26일
Dear Yaniv,Thank you for your review. We are sorry to hear that your experience did not match your expectations. We are always looking for ways to improve and from your review I definitely understand that we need to work on some things. We take your concerns serious, and we will share this with the whole team to improve! Warm regards

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
One day with no hot water. Safety lock on door broken. Breakfast worth buying. Few local breakfast options
2023년 5월에 2박 숙박함
답변 제공: Team Leonardo 님, 2023년 5월 26일
Dear Anonymous,Thank you for your feedback It is such a pleasure to read that you were pleased with the breakfast.Thank you so much for bringing this to our attention. We are sorry to hear that you had no hot water one day and that the safety lock was broken. We have shared this with the technical service to improve this in the future! We would be delighted to welcome you again, we wish you all the best.Kind regards

10/10 - 훌륭해요

Jeff 님, Alliance

2023년 4월에 2박 숙박함
답변 제공: Team Leonardo 님, 2023년 5월 26일
Dear Jeff,Thank you so much for your great rating! We are happy that you had a great stay. We hope to welcoming you soon, we wish you all the best.Kind regards

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 3박 숙박함
답변 제공: Team Leonardo 님, 2023년 4월 6일
Thank you for your review. We are happy to hear that you're satisfied with your stay!

8/10 - 좋아요

Nicholas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 1박 숙박함
답변 제공: Team Leonardo 님, 2023년 3월 20일
Dear Nicholas, Thank you so much for taking a moment to write this review. We are very happy to read that you had a great stay in our hotel! We hope we may welcome you again in our hotel soon again! Warm regards,

10/10 - 훌륭해요

Sameh

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good Excallant
2023년 3월에 1박 숙박함
답변 제공: Team Leonardo 님, 2023년 3월 20일
Dear Sameh,Thank you so much for taking a moment to write this review. We are very happy to read that you had a great stay in our hotel! We hope we may welcome you again in our hotel soon again! Warm regards

10/10 - 훌륭해요

Jenni-Maria

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Personnel was very friendly. The room had a wonderful view.
2023년 3월에 3박 숙박함
답변 제공: Team Leonardo 님, 2023년 3월 20일
Dear Jenni-Maria,Thank you so much for taking a moment to write this review. We are very happy to read that you had a great stay in our hotel! We hope we may welcome you again in our hotel soon again! Warm regards -

8/10 - 좋아요

Hannu Antero

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Hyvä aamiainen oli positiivinen yllätys. Huoneet pienet, mutta riittävät kahdelle. Säilytystilaa saisi olla enemmän huoneissa. Rauhalliset huoneet. Sijainti erinomainen, koska matkan päätarkoitus oli vierailla museoissa ja kuitenkin oltiin kävelyetäisyydellä keskustasta. Hyvät liikenneyhteydet julkisilla, myös lentokentälle bussilla 397.
2023년 3월에 3박 숙박함
답변 제공: Team Leonardo 님, 2023년 3월 20일
Dear Hannu Antero,Thank you so much for taking a moment to write this review. We are very happy to read that you had a great stay in our hotel! We hope we may welcome you again in our hotel soon again! Warm regards

8/10 - 좋아요

Valerie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent service, particularly from reception and (mostly) at breakfast. Good location for transport, handy for Rijksmuseum and Vondel park. The lighting in room 151 wasn't good; with the curtains closed and all the black-shaded lights on it was too dim for dressing. The radiators are wastefully behind the curtains, themselves not easy to draw. What is the point of the silenced tv at breakfast? No one watched it or could listen. The flickering screen was distracting.
2023년 2월에 7박 숙박함
답변 제공: Leonardo Staff 님, 2023년 2월 25일
Dear Valerie,Thank you for sharing your experience with us. We are so happy to hear that you had a great stay, which I gladly pass to all my colleagues. We hope to welcome you again in the future! Warm regards,

4/10 - 별로예요

Martin

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Slitet hotell, mitt rum 308 låg vägg i vägg med tvätt stugan så torktummlaren körde varje morgon. Luktade mögel från badrummet och väldigt lågt i tak. Frukosten var ok, men tyvärr inget wow.
2023년 2월에 3박 숙박함
답변 제공: Team Leonardo 님, 2023년 2월 25일
Dear Martin,Thank you for your review. We are sorry to hear that your experience did not completely match your expectations. We are sorry for that. We understand from your comments that you were not satisfied with the room/cleanliness and breakfast. Our sincere apologies for your bad experience. We are always looking to improve so this feedback we shared with the whole team. Warm regards

2/10 - 너무 별로예요

Henrik Riis

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 1월에 1박 숙박함
답변 제공: Team Leonardo 님, 2023년 1월 25일
Dear Henrik,Thank you for your review. We are sorry to hear that your experience did not match your expectations. We are always looking for ways to improve and from your review I definitely understand that we need to work on some things. We woud love to get some more details from you about your experience with us. We hope to hear from you.

10/10 - 훌륭해요

Sayako

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
全体的に清潔なホテルでした。シャワーの流れが悪かったですが、少し待てば流れました。中心街から近く値段も高くなかったので、特に不満はありません。
2023년 1월에 1박 숙박함
답변 제공: marayzha 님, 2023년 1월 19일
Dear Sayako,Thank you for finding a moment to write this review. We are glad to read that you were pleased with your overall stay with us. Please do not hesitate to let us know if there is anything we can do to make your visit with us even more to your liking. Our team would have wanted to have made your visit truly memorable. Hopefully we will have this chance on your next visit to Amsterdam. We will be looking forward to your return!Warm regards, MarayzhaTeam Leonardo

4/10 - 별로예요

Rylee

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Our room was in the basement and the bathroom had no ventilation which I think is illegal. The room stank like must and was so damp. The room was also not very clean. The staff were very kind, we told them in the morning as we were only staying the one night between travel days and we’re very tired
답변 제공: Team Leonardo 님, 2023년 1월 9일
Dear Rylee,Thank you very much for taking the time to answer this survey after you stay at the Leonardo City Center hotel Amsterdam. We are sorry to hear that we didn’t meet your expectations during your stay in our hotel. We always strive for the best experience for all our guests and it seems like we were not able to manage this during your stay. We hope we will have the chance to make up for this during a future stay. Please feel free to contact me right away if you have any further questions or when you are visiting Amsterdam again in the future. We are looking forward welcoming you again!

10/10 - 훌륭해요

Patricia

답변 제공: Team Leonardo 님, 2023년 11월 10일
Dear Patricia,Thank you so much for your 5 stars!! We are so happy that you felt comfortable with us. And that you had a great time in Amsterdam it’s a beautiful city. We are happy if we know our guest are happy. We would be delighted to welcome you again, we wish you all the best. Warm regards,

6/10 - 괜찮아요

Marinette

단체 여행
2022년 11월에 2박 숙박함
답변 제공: Team Leanardo 님, 2022년 11월 26일
Dear Marinette,Thank you very much for staying at the Leonardo City Center hotel Amsterdam. We are more than happy to hear that you enjoyed your overall stay with us and of course your time in Amsterdam.We are looking forward welcoming you again!Kind regards, Team Leonardo

4/10 - 별로예요

Per

출장 여행
별로예요: 청결 상태, 객실의 편안함
2022년 11월에 5박 숙박함
답변 제공: Team Leonardo 님, 2022년 11월 20일
Dear Per,Thank you very much for taking the time to answer this survey after you stay at the Leonardo City Center hotel Amsterdam. We are sorry to hear that we didn’t meet your expectations during your stay in our hotel. We always strive for the best experience for all our guests and it seems like we were not able to manage this during your stay. We hope we will have We hope we can make up for it in the future.Best regards,