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나이츠 인 리버티 여행 후기

1.5 out of 5
나이츠 인 리버티
2067 Route 52, Liberty, NY

이용 후기

4.6
평점 10 - 훌륭해요. 528개 이용 후기 중 42개" "
평점 8 - 좋아요. 528개 이용 후기 중 70개" "
평점 6 - 괜찮아요. 528개 이용 후기 중 96개" "
평점 4 - 별로예요. 528개 이용 후기 중 99개" "
평점 2 - 너무 별로예요. 528개 이용 후기 중 221개" "

5.0/10

청결 상태

5.6/10

직원 및 서비스

4.2/10

편의 시설/서비스

4.2/10

숙박 시설 상태 및 시설

4.0/10

친환경

이용 후기

2/10 - 너무 별로예요

Deborah

단체 여행, 출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It appeared to be a drug hotel. I took pictures of the room. Lamps broken. No TV. Walls cracked, not clean, bugs. Dont consider staying here.
2024년 3월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 3월 29일
Dear Deborah,What you've described is nowhere near the experience we want our guests to have. Please accept our apologies for any disappointment in the upkeep of our accommodations, as this is incredibly important to us. Our housekeeping team will be sure to look into your comments further and make improvements where necessary. In addition, while we treat our property regularly, our pest control team will be sure to look into your comments further and make improvements where necessary. Please consider giving us another chance soon; we're confident that we can change your perceptions.

2/10 - 너무 별로예요

Kathleen

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There were bugs everywhere. Carpet, and everything else was dirty
2024년 2월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 2월 26일
Dear Kathleen,We regret that your experience was not what we strive to deliver, and we apologize for the concerns in your room. This does not reflect the stay we aim to provide for our guests, and your feedback will be used to address these issues. Our staff does implement preventive measures to address any issues with pests, and there is rarely cause for concern. Thank you for taking the time to notify us of your visit. It is our hope that we will have an opportunity to impress you during a future trip.

4/10 - 별로예요

ALEJANDRO

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함

2/10 - 너무 별로예요

kenji

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Don’t stay there
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 8일
Dear Kenji,We regret that you didn't have the comfortable experience we aim to provide our valued guests. Please don't hesitate to let us know how we could've improved your time with us, as we constantly strive to improve and enhance our guest experience. In the future, we hope you consider giving us another chance to change your perceptions.

2/10 - 너무 별로예요

Angela

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Disgusting
This place is a dump. Smells there druggies all over it is not a safe nice place it’s bug ridden and nasty. DO NOT STAY here
2024년 1월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 1월 22일
Dear Angela,Your comments are surprising, and we regret that this was your impression. We can assure you that guest safety and security are our top priorities. Should there ever be a cause for concern, we ask that our guests make our front desk team aware so that it may be addressed. Additionally, we will speak with our pest control provider to review our property for any concerns. We appreciate you reaching out, and we hope you had a safe trip home. Thank you.

2/10 - 너무 별로예요

henry 님, waldwick

출장 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
Needs renew bathrooms all rusted I don’t like it
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I’d rather sleep in my car.
I came to NY to move my mom back to PA and this was the only option I had that allowed her dog to stay. That was the only reason I chose this place to stay, even reading the negative reviews. It says it’s a smoke free facility but as soon as you walk in the smell of weed and cigarettes is present. The bed comforters had lots of cigarette burns on them 🤔. The bathroom had dead bugs everywhere. There was a hole above the bed my kids slept on that has wires hanging out of it. The Heater didn’t work. My husband, my kids and myself didn’t even sleep under the covers we slept on top of them and the pillows it’s like having nothing to sleep on. They are so thin it’s like sleeping flat on a mattress. People taking loud all night and even loud music was playing late at night. If you have a few extra bucks and don’t need to have a place for a dog stay at the place right down from it. We stayed there back in March and it’s much better. I would rather of slept in my car.
2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

Gerald

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This Knight's Inn was a former Howard Johnson that closed in the 1980s and has never been updated. While the staff was pleasant, the hotel seems to be Section 8 housing, as there is a sign at check-in telling all that you must check out after 28 days no exceptions. There were padlocks on many Staff Only doors. No water pressure in the shower. We could not turn off the bathroom light. The furniture and rugs were stained and smelly. All vending had Out of Order signs and were unplugged. Breakfast was fruity cereal, white bread and frozen waffles with an open tub of margarine. A picture is available on request. We stayed because there sere no other choices in the area. It is the pit of despair. It should not accept travelers as guests.
2023년 10월에 6박 숙박함

4/10 - 별로예요

Clive

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
This is property that seen better days. The bath tube was dirty and chipped and had some sort of caulking that was cleaned up after use and had dried. It was also moldy and dirty. The easy chair was so dirty and dusty it should be tossed. The door would no close unless it was slammed. Breakfast was stale honey Cheerios mixed with rice krispies and some other flake cearal. The sheets were clean which was a saving grace. My bath mat was worn and had holes in it. The outside was dirty and the area between the fist and second floor had unpainted plywood strips which were weathered and the plus starting to separate. Enough for one sitting. It is being used for longer term EBT which is but it should also not be for paying guests.
2023년 9월에 1박 숙박함

8/10 - 좋아요

Richard

좋아요: 직원 및 서비스
2023년 9월에 2박 숙박함

2/10 - 너무 별로예요

Sheldon

2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

Brendan

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place was awful. I couldn’t believe how filthy the room and bathroom were. Even the room door didn’t function properly. Find another place!
2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

Eva

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I think this is all my fault as never saw the price and should have… really run down and unclean. Staff was nice but…. :(
2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

abigail

단체 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
No hay buena limpieza. Un perro molestando por la noche, cucarachas, el desayuno pésimo. No creo volver a hospedarme allí… NOOOOO
2023년 8월에 2박 숙박함

2/10 - 너무 별로예요

Simon

2023년 8월에 1박 숙박함

4/10 - 별로예요

Nancy

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
This place was probably popular decades ago
2023년 8월에 1박 숙박함

2/10 - 너무 별로예요

Elisabeth

2023년 8월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Horrible experience
DO NOT STAY HERE!! worst hotel experience ever. Not clean, doors had issues with locking. Left shortly after check in.
2023년 8월에 1박 숙박함

2/10 - 너무 별로예요

Susan

별로예요: 청결 상태, 숙박 시설 상태 및 시설
We stayed 5 minutes and left. It reeked of cigarette smoke, although it was supposed to be nonsmoking. The room was filthy. Some of the other guests were very worrisome.
2023년 8월에 1박 숙박함

4/10 - 별로예요

Laurilee

별로예요: 청결 상태
We ended up not stayin there,the place was dirty& smelled,seemed to be an unsafe place to stay,would like our money refunded!@
2023년 8월에 1박 숙박함

2/10 - 너무 별로예요

Sherri

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Truthfully the staff was very pleasant, the tenants were even pleasant nd respectful;yet, by 7pm i had extra , extra company in my room nd beds . So bad that i literally couldn't sleep. Yes im talking about the whole village of cochroaches took over . And the property manager literally came to my room to tell me that , since i checked at noon and was still there by 3:30 am that he refused Expedia to refund my money Well i checked in at 4pm not noonand i was on phone with expedia at 2:30 am got done with Carlos there , he even told me that he couldn't get a hold of the property manager. So who in is lying nd trying to my leg.
2023년 8월에 1박 숙박함

2/10 - 너무 별로예요

Luz

단체 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
the area was okay but the hotel needed to be up dated . there were roaches in the room and we had to go out to buy cleaning and roach spay. i spoke with the manager or owner h e said he was sorry and he said he will send a staff to take care of the problem and deducted 20$ for each room.we stayer because there were no rooms in any hotel.
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Yunqing

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
good
2023년 8월에 1박 숙박함

2/10 - 너무 별로예요

Herminio

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
cockroaches in the room, the bathroom with fungus in the shower, dirty drawers. faulty room door I will not return, nor do I recommend.
2023년 7월에 7박 숙박함

2/10 - 너무 별로예요

nikki

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel Horrors
Mold in the bathroom, Blood on the walls, broken bed, Burns in the comforter, smell of smoke and nasty conditions not safe. Very unsanitary.
Mold dirt
Mold
Dirt on top blow dryer
Blood on the wall
2023년 7월에 1박 숙박함

2/10 - 너무 별로예요

Carol

2023년 7월에 1박 숙박함

2/10 - 너무 별로예요

Bridgette

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Will never stay there again
2023년 7월에 1박 숙박함

2/10 - 너무 별로예요

Eloisa

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Weird people as guests… room smelled weird… door didn’t lock… we found a cockroach in the bathroom… bath tub was dirty… bathroom smelled like pee
2023년 7월에 1박 숙박함

2/10 - 너무 별로예요

Evangelos

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property is very old and not kept up to date. Bedroom and bathroom very dirty and old. Not the property you expect to find when dealing with Expedia. A visit to the hotel will make you understand.
2023년 7월에 1박 숙박함

2/10 - 너무 별로예요

I. Camielle

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
What more can I say that the owners of this establishment doesn’t know. The place is old, filthy, smells poorly, and is unsafe. I don’t know how the department of health allow this place to continue operating. It is clear they take no pride in the place. It was not worth the money they charged. This place sends a clear message that says, they don’t care about their guests. This place should be condemned, no amount of repairs can redeem it. It was a poor, poor experience and I would not recommend anyone stay at this establishment even if it was free. It is unsafe on so many levels.
2023년 7월에 1박 숙박함

2/10 - 너무 별로예요

Judith 님, Newark

2023년 7월에 1박 숙박함

2/10 - 너무 별로예요

Peter

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Do not come here.
Disappointment and disgust started at check-in. Establishment was completely filthy. The smell is unbearable and we could not find any employees.
2023년 7월에 1박 숙박함

4/10 - 별로예요

JULIE 님, DELEVAN

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Desk staff was nice enough. Unfortunately, there were roaches all over, a few big ones but many tiny ones. If it weren't so late and we weren't so tired, we would have gone elsewhere. We took precautions with our belongings and I don't think we brought any roaches home with us.

8/10 - 좋아요

ELIZABETH

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very friendly people.
2023년 7월에 1박 숙박함

2/10 - 너무 별로예요

Rodolfo

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We're not coming back to this place. The room smell of cigarette, smoke, dirty, there were cockroaches, cobwebs, insects etc.
2023년 7월에 1박 숙박함

2/10 - 너무 별로예요

Anthony

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Terrible place. I don’t understand how it’s even legal to be open for business. Hotel is collapsing, filthy, roaches everywhere, ceiling in hallway had a water stained sheet nailed to the ceiling. Place is disgusting. I wouldn’t let an animal stay here.

2/10 - 너무 별로예요

Donald

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
the room stank of mold, bathroom sink covered in soap and shavings air conditioner did not work, mirror in room filthy, piles of garbage all around outside breakfast consisted of cold cereal or toast.
2023년 7월에 1박 숙박함

4/10 - 별로예요

Debra

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
In my experience Knight's Inn is a solid choice but unfortunately not here in Liberty, NY. The desk clerk is absolutely above and beyond with his helpfulness, knowledge and willingness, and I hope this doesn't affect him, but the atmosphere and accommodations are sub-par. It seemed like a drug den with shady clientele who were in and out all night, loud noises and fighting, shower has black mold and a bug (pretty sure a cockroach) running on the nightstand in the morning. Sorry, would have loved to give a different review. After checking in around midnight we attempted to sleep and were checked out before 7am. Waste of money and ill-kept.
2023년 6월에 1박 숙박함

2/10 - 너무 별로예요

Levi

연인과의 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I am in shock that this place can be rented out to anyone, the room provided to me could have been condemned. Peeling wallpaper, water damaged floors, cigarette smell, burn holes in the sheets,an air conditioning unit that looked like someone tried to fight it. The was a plentiful roach population as well. When I asked for a refund, I was told he would "spray again" for me, and that there are no refunds. Instead of arguing I left, and I ended up staying at the days inn around the corner, that was sold out on Expedia, but I rented directly at the property. This was a nightmare of a motel, and should not be rented on this site anymore. It sucks losing $90 this way, don't let it happen to you! Sleeping in your vehicle is the better option in this situation!
2023년 6월에 1박 숙박함

2/10 - 너무 별로예요

Edward

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
My recent stay at the Knight's Inn Liberty in Liberty, NY was nothing short of a nightmare. From the moment we arrived, it was clear that this was not the hotel we had anticipated. The exterior looked like something out of a horror movie, raising concerns among my friends and me. Upon entering the hotel, we were greeted by a strong, overwhelming smell of cigarette smoke. It permeated the entire lobby, making it difficult to breathe. The presence of mold was impossible to ignore; it seemed to be growing in every nook and cranny. This lack of cleanliness and maintenance was deeply unsettling. One of the most distressing aspects of our stay was the condition of the rooms. The beds appeared to be infested with bedbugs, leaving us scared and uncomfortable. The shower and towels were dirty, which further added to our dismay. It was clear that cleanliness and hygiene were not a priority at this establishment. To make matters worse, the hotel seemed to attract a crowd of drug-addicted individuals. Their presence was not only concerning but also made us feel unsafe during our stay. It was an unfortunate and distressing atmosphere that added to the overall negative experience. Amidst this nightmarish ordeal, the only silver lining was our visit to 17 West Brewery. The food was exceptional, and the service was truly outstanding. It provided us with a brief respite from the dreadful conditions at the Knight's Inn.
2023년 6월에 1박 숙박함

2/10 - 너무 별로예요

Stephen

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This property was the worst hotel I have ever stayed; I checked out after one night. The halls, stairways and exterior were filthy. My room was infested with roaches and other insects. I do not believe my shower had been cleaned in months. I strongly recommend Expedia to remove this hotel from its site to protect its customer base. I will not pay for my stay at this property.
2023년 6월에 3박 숙박함

2/10 - 너무 별로예요

JULIE 님, DELEVAN

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Staff was nice enough, but there were roaches (1 inch and tiny) all over. If it weren't so late and we weren't so tired, we would have left.

2/10 - 너무 별로예요

Magdalena

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 2박 숙박함

2/10 - 너무 별로예요

Scott 님, Valley Cottage

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The lock to my door was broken and they had to use a crowbar to open it (twice). The light switch in the bathroom was broken, with wires exposed to possible water incursion. The rug was filthy and puckered. The bed frame was made from old plywood. The desk top was broken. A conduit for electrical lines had fallen from the wall and most of the wiring in the room was put together with extensions cords. The toilet had not been cleaned. The handle on the sink fell off. This is not really a motel; it seems like a crash pad for people down on their luck. The managers were nice, but clueless about maintaining a safe and clean motel room. I left after one night, even though I paid for two nights (no refunds). It was intolerable.
2023년 5월에 2박 숙박함

8/10 - 좋아요

Bryan

좋아요: 청결 상태, 직원 및 서비스
Wants to work as a hotel
The room was clean the water was hot. Breakfast wasn't bad. Our door was locked from the outside via padlock. The hotel was used for public housing with the school bus pulling up for school pickup.
2023년 4월에 1박 숙박함

6/10 - 괜찮아요

Lesa

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
No key card for my room, so I had to use a key with a big padlock when coming and going. The door wouldn’t shut behind me when exiting, so the front desk called maintenance who improvised the door latch, which caused it to be in a permanent open position. Then the only way I could lock the door while in my room is with the interior slide bolt and small chain guard. This place is in pretty poor condition - you get what you pay for. The employees were friendly, but the place was scary! Ha!
2023년 4월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stay away
2023년 3월에 1박 숙박함

2/10 - 너무 별로예요

Yehuda

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place is a dump. Everything from the carpet to the upholstery was stained. The bathroom was falling apart. When sitting on the toilet, it was unsteady. The grout in the bathroom was missing or filthy. There was rust on every fixture. I was afraid to take a shower. The free breakfast was unpalatable coffee and old cereal. All that said, the bed was comfortable and the TV worked. Highly unrecommended.
2022년 11월에 2박 숙박함

2/10 - 너무 별로예요

Ted

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
What a dump. Stay away. Mold on the walls, dead bugs, a fly strip with dead bugs hung over the bed. The staff seemed aware of how awful the place is and tried to be as helpful as they could. The door to our room was padlocked and we had to open that padlock with a key to get in!. Very shady looking people staying there and people seemed to wander around the property. The picture you show must be 20 years ago!
2022년 10월에 1박 숙박함
답변 제공: Addy 님, 2022년 10월 29일
Dear Ted, We are sorry to hear about your unpleasant experience during your recent stay at the Knights Inn. Please know the hotel was recently taken over by the new ownership and there are plans for extensive, much needed renovations. We hope you give us another chance in the future and allow us to deliver a much better experience. Again, please accept our apology. Best, - Management.

2/10 - 너무 별로예요

Nils

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A distgusting night at Knights Inn Liberty.
In credible dirty. The worst thing was that the bedsheets weren't washed. Bathroom was dirty too. The toilette flush wasn't working. I decided not to take a shower. I used an extra shirt to cover the pillow. It was distgusting, unpleasant night! I hardly slept! hotels.com should know better too. It's appaling that I paid $124 for that terrible night!
2022년 10월에 1박 숙박함
답변 제공: Addy 님, 2022년 10월 24일
Dear Nils, We are sorry to hear about your unpleasant experience during your recent stay at the Knights Inn. Please know the hotel was recently taken over by the new ownership and there are plans for extensive, much needed renovations. We hope you give us another chance in the future and allow us to deliver a much better experience. Again, please accept our apology. Best, - Management