예약 가능 여부 확인

타운플레이스 스위트 바이 메리어트 벤턴빌 로저스 여행 후기

2.5 out of 5
타운플레이스 스위트 바이 메리어트 벤턴빌 로저스
3100 Se 14th St, Bentonville, AR

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 333개 이용 후기 중 188개" "
평점 8 - 좋아요. 333개 이용 후기 중 104개" "
평점 6 - 괜찮아요. 333개 이용 후기 중 31개" "
평점 4 - 별로예요. 333개 이용 후기 중 7개" "
평점 2 - 너무 별로예요. 333개 이용 후기 중 3개" "

9.2/10

청결 상태

9.2/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

6/10 - 괜찮아요

Jean

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Spouse and I traveled with grandchildren, ages 6 & 3. Was looking forward to swimming in the pool that evening. My experience is that children LOVE hotel pools. Well, the pool water was the coldest I have ever experienced and we were EXTREMELY disappointed. EXTREMELY!! Room was spacious, which is why we selected this property. Another sad thing, coffee is only available in the lobby in the mornings during breakfast hours.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

John 님, Valley Center

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

IRY

Good place to stay
2024년 3월에 5박 숙박함

10/10 - 훌륭해요

Alex

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great atmosphere
2024년 2월에 1박 숙박함
답변 제공: Brent H. 님, 2024년 3월 7일
Thank you for staying with us and for taking the time to review our hotel! We hope to see you again soon.

10/10 - 훌륭해요

Joel

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was great. Very accommodating. For the money the room was perfect. Only 1 service for 6 nights seemed inadequate but the front desk would send someone when you requested.
2024년 2월에 6박 숙박함
답변 제공: Brent H. 님, 2024년 3월 7일
Thank you for staying with us and for taking the time to review our hotel! We hope to see you again soon.

8/10 - 좋아요

Pamela

2024년 2월에 1박 숙박함

6/10 - 괜찮아요

anthony

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Brent H. 님, 2024년 2월 6일
Thank you for staying with us and for taking the time to review our hotel. We hope to see you again soon.

10/10 - 훌륭해요

LuAnn 님, Guthri

출장 여행
별로예요: 숙박 시설 상태 및 시설
Bathroom is disgusting with brown rust stains down the entire tub. Floors have so much caulk all around they look like a 2 year old painted it on. Not good!!
2024년 2월에 1박 숙박함
답변 제공: Brent H. 님, 2024년 2월 6일
Thank you for staying with us and for taking the time to provide your feedback. I appreciate you bringing these items to our attention so they can be addressed. I am pleased to see that you had an excellent stay and hope to see you again when you return to Bentonville.

2/10 - 너무 별로예요

Nelson Mateo

2023년 12월에 10박 숙박함
답변 제공: Brent H. 님, 2024년 1월 30일
I am sorry to see you stay did not go as planned. I am looking, but I don't see a record of your reservation. Please contact the hotel at 479-621-0202 if you would like to provide further details about your stay.

10/10 - 훌륭해요

MIRIAM

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice location along the highway with food establishments around the area. Clean room with full-equipped kitchenette and comfy beds. Decent breakfast. Friendly staff.
2023년 12월에 1박 숙박함
답변 제공: Brent H. 님, 2024년 1월 30일
Thank you for staying with us and for taking the time to review our hotel.

8/10 - 좋아요

Lauren

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Overall great stay
Service was great, room was pretty good. Very clean, needed a little maintenance tlc, but overall was fine. My only disappointment really was the breakfast options. The frozen omelets were gross, more fresh options would have been better.
2023년 12월에 3박 숙박함
답변 제공: Brent H. 님, 2024년 1월 30일
Thank you for staying with us and for taking the time to review our hotel! We are changing some of the breakfast offerings in an effort to better serve our guests. We hope they will better suit your needs the next time you stay.

10/10 - 훌륭해요

Kristal

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was clean, they let me do a late checkout till 3 because I had worked all night. Great value for what you get.
2023년 12월에 1박 숙박함
답변 제공: Brent H. 님, 2024년 1월 30일
Thank you for staying with us! We hope to see you again soon.

10/10 - 훌륭해요

Giacomo

2023년 12월에 1박 숙박함
답변 제공: Brent H. 님, 2024년 1월 30일
Thank you for staying with us and for taking the time to review our hotel! We are delighted to see you enjoyed your stay. We hope to see you again soon.

10/10 - 훌륭해요

shelby

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was friendly and the hotel itself was clean and safe
2023년 11월에 1박 숙박함
답변 제공: Brent H. 님, 2023년 12월 1일
Thank you for staying with us! We hope to see you again soon.

8/10 - 좋아요

Vince

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Cozy rooms with nice kitchens. Bathrooms were small with low toilets, which isn’t ideal for tall or older people. Also, the TV was pretty small for the room. Having said that, it was still a very pleasant stay. Staff was very nice, and I would definitely stay here again.
2023년 11월에 1박 숙박함
답변 제공: Brent H. 님, 2023년 12월 1일
Thank you for staying with us and for reviewing the hotel. We hope to see you again soon.

10/10 - 훌륭해요

Brad

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Brent H. 님, 2023년 12월 1일
Thank you for staying with us and for taking the time to review the hotel! We hope to see you again soon.

10/10 - 훌륭해요

Carolyn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Easy check in, very friendly staff felt safe
2023년 11월에 1박 숙박함
답변 제공: Brent H 님, 2023년 12월 1일
Thank you for staying with us! We hope to see you again soon.

10/10 - 훌륭해요

angela

2023년 10월에 1박 숙박함
답변 제공: Brent H. 님, 2023년 12월 1일
Thank you for staying with us and for taking the time to review the hotel. We hope to see you again soon.

10/10 - 훌륭해요

Nicole

2023년 10월에 1박 숙박함
답변 제공: Kristin Manibusan 님, 2023년 10월 31일
Thank you for an excellent rating, Nicole. We're so glad you had an amazing time here at the TownePlace Suites Hotel. Hope to see you again if you are in the area.

10/10 - 훌륭해요

Randy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Brent H. 님, 2023년 10월 12일
Thank you for staying with us and for taking the time to review the hotel! We are pleased you enjoyed your stay and hope to see you again soon.

10/10 - 훌륭해요

BARRY

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent property, very friendly staff! Highly recommended!
2023년 10월에 1박 숙박함
답변 제공: Brent H. 님, 2023년 10월 12일
Thank you for staying with us and for taking the time to review the hotel! We are pleased you enjoyed your stay and hope to see you again soon.

10/10 - 훌륭해요

ashlee

2023년 9월에 1박 숙박함
답변 제공: Brent H. 님, 2023년 10월 12일
Thank you for staying with us and for taking the time to review the hotel! We are pleased you enjoyed your stay and hope to see you again soon.

8/10 - 좋아요

Susan

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
We were there for 6 days. The bed and pillows as really nice. It was an older hotel but still ok. The cleanliness wasn't bad, but they could take it to the next level. I didn't expect them to change beds and linens everyday but they only came once and that was because we asked the front desk for clean towels. The staff was very nice and helpful.
2023년 9월에 6박 숙박함
답변 제공: Brent H. 님, 2023년 9월 27일
Thank you for staying with us and or taking the time to review our hotel. We appreciate your feedback and hope to see you again soon.

10/10 - 훌륭해요

William R

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
As Good as You Want it to Be
Room and Bathroom was excellent. Comfort was great, room enough - not cramped. Closet was small. Some slight noise from next door - although I didn't hear it. I must have really been sleeping. Traffic going towards town is difficult at rush hours as you cant easily turn left out going back to town. Have to go right and find a place to turn around. But, that's location, ...what can you do?
2023년 9월에 2박 숙박함
답변 제공: Brent H 님, 2023년 9월 27일
Thank you for staying with us and for taking the time to write a review. We are delighted to see that you enjoyed your stay. We hope to see you again soon!

4/10 - 별로예요

Lori

단체 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Barking dogs and noxious odors
The night we checked in there was an absolutely horrible smell on the first floor. When we got to our floor, it was even worse. To me, it smelled of something burning, but it permeates the entire hotel. Our room smelled awful and I had a hard time falling asleep due to this. The second night there were dogs barking very loudly, so another night of little sleep. We will not be returning here. For the price we paid, I would expect better accommodations.
2023년 9월에 2박 숙박함
답변 제공: Brent H. 님, 2023년 9월 27일
I am very sorry to see that your stay did not go as planned. I can certainly understand your frustrations and will work to improve our experience for future guests.

10/10 - 훌륭해요

Christy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Kristin Manibusan 님, 2023년 8월 17일
Hi Christy. We are so glad you enjoyed your stay here with us. Looking forward to seeing you again if you're in the area.

10/10 - 훌륭해요

Emanuel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean quiet and close to the stores i needed
2023년 7월에 1박 숙박함
답변 제공: Kristin Manibusan 님, 2023년 8월 17일
Hi Emanuel. So glad our location was convenient for you and that you enjoyed your stay with us. Hope to see you in the future.

8/10 - 좋아요

Karen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함

8/10 - 좋아요

Stephanie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Branson night a way!
The location was great. Our favorite breakfast place is across the street, that’s big plus for us. It was a clean room and the hotel personnel were very friendly.
2023년 6월에 2박 숙박함
답변 제공: Kristin Manibusan 님, 2023년 7월 8일
Thank you for a great review, Stephanie. We are so glad to hear you had an excellent stay and hope you choose to stay with us again if you are in the area.

8/10 - 좋아요

Erica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good Value
Breakfast, staff, and indoor pool were very good. Check in was fast and friendly. Bed was comfortable. Bathroom in room was tiny though and had to hold down the handle on toilet to flush.
2023년 7월에 2박 숙박함
답변 제공: Brent H. 님, 2023년 7월 6일
Thank you for staying with us and for taking the time to write a review. It was a pleasure having you as our guest and we hope to see you again soon.

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 2박 숙박함
답변 제공: Brent H. 님, 2023년 5월 31일
Thank you for staying with us and for taking the time to review the hotel! We hope to see you again soon.

8/10 - 좋아요

Michael

좋아요: 청결 상태, 직원 및 서비스
2023년 4월에 2박 숙박함
답변 제공: Brent H. 님, 2023년 5월 10일
Thank you for staying with us! We hope to see you again soon.

10/10 - 훌륭해요

Mike

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 1박 숙박함
답변 제공: Brent 님, 2023년 5월 10일
Thank you for staying with us! We hope to see you again soon.

8/10 - 좋아요

Chris

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room was clean and very comfortable. Amenities included were great!
2023년 4월에 2박 숙박함
답변 제공: Brent H. 님, 2023년 4월 22일
Thank you for staying with us and for taking the time to review our hotel!

10/10 - 훌륭해요

Jamie

2022년 12월에 1박 숙박함
답변 제공: Brent H. 님, 2022년 12월 27일
Thank you for staying with us and for taking the time to review our hotel. We hope to see you again soon!

4/10 - 별로예요

Brittany

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Would not revisit
Honestly I would not stay here again. The room has a strong odor, the toilet seat had dry pee and brown smudge that I had to clean up. We had a 4yr old with us and it was a long day so I did not have the energy to deal with it a different way. But there was also pubic hair in towels and on the toilet in numerous places. The walls are extremely thin because we heard everything going on above our room late into the night, and then to top it all off, the fire alarm went off at 6am. The front desk staff were great so that’s not on them at all. The property just is what it is.
2022년 12월에 1박 숙박함
답변 제공: Brent H. 님, 2022년 12월 19일
I am very sorry to see that your stay did not go well. We will reach out to address this.

10/10 - 훌륭해요

Barbara

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy to get on and off interstate. Close to most anything you want. Very comfortable bed and pillows!
2022년 11월에 2박 숙박함
답변 제공: Brent H. 님, 2022년 11월 17일
Thank you for staying with us and for taking the time to review our hotel. We look forward to seeing you again soon.

10/10 - 훌륭해요

Jeffrey

2022년 10월에 7박 숙박함

6/10 - 괜찮아요

Roger

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The building is apparently wood framed. The person in the room above us walked/stomped back and forth for hours each night. Also the sidewalk out front by the handicap parking is severely buckled. I had to roll my wife’s wheelchair out in the driveway to enter the building. They think just painting a yellow strip on it will relieve them of trip hazard liability.
2022년 10월에 2박 숙박함
답변 제공: Brent H. 님, 2022년 11월 17일
Thank you for staying with us and for taking the time to review our hotel. We look forward to seeing you again soon.

4/10 - 별로예요

Angela

가족 여행
별로예요: 청결 상태, 직원 및 서비스
Very disappointed
I was disappointed not only did it not be what I wanted but even the other room I got wasn’t what I needed but we made do with a roll away bed . We had a disabled person that couldn’t get in the shower or use the toilet . It was not handicap accessible. Will not stay there again . Or use hotel.com
2022년 10월에 1박 숙박함
답변 제공: Ben B. 님, 2022년 10월 16일
Thank you for staying with us and taking the time to review our hotel. It looks like there may have been an opportunity to better serve you. Please do not hesitate to reach out with further detail on this. We hope to see you again soon when your travels bring you back to Bentonville.

6/10 - 괜찮아요

Jacqueline

2022년 10월에 1박 숙박함

8/10 - 좋아요

J'Lynn 님, Comanche

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is an older property, but will kept up
2022년 10월에 4박 숙박함
답변 제공: Brent H. 님, 2022년 10월 10일
Thank you for staying with us and for taking the time to review the hotel. We hope to see you again soon.

8/10 - 좋아요

Tim

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was fine for what we needed. Good breakfast options.
2022년 9월에 2박 숙박함
답변 제공: Brent H. 님, 2022년 9월 22일
Thank you for staying with us and for taking the time to review the hotel. We hope to see you again soon.

10/10 - 훌륭해요

Amy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2022년 9월에 2박 숙박함

6/10 - 괜찮아요

B

출장 여행
좋아요: 청결 상태, 직원 및 서비스
Lovely staff, very nice Junk wi fi. Dropping constantly Cozy unit kitchen. Homey Hard to drive to
2022년 9월에 5박 숙박함
답변 제공: Brent H, 님, 2022년 9월 18일
Thank you for staying with us and for the kind words about our staff. We hope to see you again on your next trip to Bentonville.

10/10 - 훌륭해요

Victoria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ambassador Ben
The one bedroom suite was perfect. All staff that I encountered were very friendly and helpful, especially Ben, at the front desk. He was a fine ambassador, for the city
2022년 9월에 2박 숙박함
답변 제공: Brent H. 님, 2022년 9월 12일
Thank you for staying with us and for taking the time to review our hotel! We hope to see you again soon.

10/10 - 훌륭해요

Laura

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 9월에 1박 숙박함
답변 제공: Brent H. 님, 2022년 9월 7일
Thank you for staying with us and taking the time to review the hotel. We hope to see you again soon!

6/10 - 괜찮아요

Mary

좋아요: 직원 및 서비스
별로예요: 청결 상태
2022년 9월에 1박 숙박함
답변 제공: Brent H. 님, 2022년 9월 7일
Thank you for staying with us. We hope to see you again soon.

10/10 - 훌륭해요

ashu

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 9월에 1박 숙박함
답변 제공: Brent H. 님, 2022년 9월 6일
Thank you for staying with us and for taking the time to review our hotel! We hope to see you again soon.

10/10 - 훌륭해요

Lauren Rose

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A+
Love the spacious rooms and kitchen features- especially a regular coffee pot!!!! There was an odd smell in the room, but it was tolerable. Everything else was clean and A+. Loved the breakfast buffet! Wished it had small peanut butter pkgs.
2022년 7월에 1박 숙박함
답변 제공: Brent H. 님, 2022년 7월 26일
Thank you for staying with us and for taking the time to review our hotel! We hope to see you again soon.