Thank you for the feedback. I am sorry to hear your stay was unsatisfactory.

Thank you Lee for the lovely feedback, will definitely pass on the comments to Sid and Sylwia, who I am sure will be thrilled to hear it. We look forward to welcoming you again

Thank you for the amazing feedback, Wendy!

Thank you Robbie for the lovely feedback, we look forward to welcoming you again

Thank you Nathan for the great feedback!

Thank you Jason, happy to hear you enjoyed your stay with us

Thank you Lorna for your feedback. I am sorry other guests disturbed your sleep. Once we were aware of the issue I know our team dealt with the situation. Kind RegardsSiobhan ThomassonGeneral Manager

We appreciate your feedback Michael and will review this today.Kind RegardsSiobhan ThomassonGeneral Manager

Thank you David for your 5 star review, we look forward to welcoming you again

Thanks EmmaKind RegardsSiobhan ThomassonGeneral Manager

I am so sorry this happened Parus, I am looking into what happened with the team.I do hope you enjoyed everything else.Kind RegardsSiobhan ThomassonGeneral Manager

Thank you Craig for your feedback. We do have 50 car park spaces beneath the hotel, which we do not own, I am sorry if you had a problem. We have just commenced work on a major bedroom refurbishment which O hope you will get to enjoy.Kind RegardsSiobhan ThomassonGeneral Manager

Thank you for your feedback Kevin. We will check on our on line instructions again regarding our parking instructions, as we would like them to be as clear as possible.Kind RegardsSiobhan ThomassonGeneral Manager

Thanks Naseem.Kind RegardsSiobhan ThomassonGeneral Manager

Firstly congratulations on your fabulous achievement, you must be delighted!Thank you for your great feedback too, we are thrilled.Kind RegardsSiobhan ThomassonGeneral Manager

Thank you Kerry for the review. We look forward to welcoming you again

Such lovely feedback on the team Philip, thank you so much! We look forward to your next visit!Kind RegardsSiobhan ThomassonGeneral Manager

Thank you Stevie for the feedback. We do have some exciting news regarding our bedrooms, which we will share as soon as dates are finalised.We look forward to welcoming you again

Great score, thank you so much JordiKind RegardsSiobhan ThomassonGeneral Manager

We have noted your feedback Glenda and shared this, we hope to have some exciting news soon.Kind RegardsSiobhan ThomassonGeneral Manager

Thanks Wai LingKind RegardsSiobhan ThomassonGeneral Manager

Thank you for your feedback Jason which we have taken on board.Kind RegardsSiobhan ThomassonGeneral Manager

What wonderful feedback HELEN, thank you. I so pleased you were looked after regarding your complex dietary requirements, we also try.Kind RegardsSiobhan ThomassonGeneral Manager

Thank you Tracey.Kind RegardsSiobhan ThomassonGeneral Manager

Fabulous feedback Trina, thank you. We hope to see you again soon.Kind RegardsSiobhan ThomassonGeneral Manager

Thank youKind RegardsSiobhan ThomassonGeneral Manager

Lovely feedback Joanne, thank you.Kind RegardsSiobhan ThomassonGeneral Manager

Thanks Julie, great feedback.Kind RegardsSiobhan ThomassonGeneral Manager

We appreciate your feedback Adrian, thank you.Kind RegardsSiobhan ThomassonGeneral Manager

Thank you Angela.Kind RegardsSiobhan ThomassonGeneral Manager

Thank you Mellissa, do let us know if we can help with anything.Kind RegardsSiobhan ThomassonGeneral Manager

Great feedback Stewart, thank you.Kind RegardsSiobhan ThomassonGeneral Manager

Thank you RajaKind RegardsSiobhan ThomassonGeneral Manager

Thanks DanKind RegardsSiobhan ThomassonGeneral Manager

Thank you Mohammed, did you let any of the time know these issues at the time?Kind RegardsSiobhan ThomassonGeneral Manager

Thank you MeshaalKind RegardsSiobhan ThomassonGeneral Manager

Thank youKind RegardsSiobhan ThomassonGeneral Manager

Thank you GregoryKind RegardsSiobhan ThomassonGeneral Manager

Thanks Ranjit.Kind RegardsSiobhan ThomassonGeneral Manager

Fabulous feedback David, thank you.Kind RegardsSiobhan ThomassonGeneral Manager

Thank you Hardeep for the lovely review.Please note we have two car parking next to us. In the Arena Central Car Park you are only allowed to park in un-numbered spaces, that is the car park the note refers to. The other one is a private car park.We look forward to welcoming you again

Thanks TimothyKind RegardsSiobhan ThomassonGeneral Manager

Thank you Tony for the lovely comments on our staff and location. We look forward to welcoming you again

Thank you Hayley for the great feedback!

Thank you Maria, lovely to read you enjoyed your stay with us

Thank you Sarah for the feedback

Thank you for your feedback, glad to see you enjoyed your stay with us

Thank you juliaKind RegardsSiobhan ThomassonGeneral Manager

Thank you Jacky for the lovely feedback

Fabulous feedback sandy, thank you so much!!!!Kind RegardsSiobhan ThomassonGeneral Manager