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아텐스 호텔 스위트 여행 후기

2.5 out of 5
아텐스 호텔 스위트
1308 Clay St, Houston, TX

이용 후기

6.4
평점 10 - 훌륭해요. 748개 이용 후기 중 173개" "
평점 8 - 좋아요. 748개 이용 후기 중 189개" "
평점 6 - 괜찮아요. 748개 이용 후기 중 122개" "
평점 4 - 별로예요. 748개 이용 후기 중 100개" "
평점 2 - 너무 별로예요. 748개 이용 후기 중 164개" "

6.8/10

청결 상태

6.8/10

직원 및 서비스

6.8/10

편의 시설/서비스

6.2/10

숙박 시설 상태 및 시설

7.0/10

친환경

이용 후기

6/10 - 괜찮아요

TEXTILE

2018년 9월에 4박 숙박함
답변 제공: Alicia 님, 2018년 10월 3일
Thank you very much for your input Mr. TEXTTILE we are improving some features in our hotel to make your stay a 5 out of 5 stars. we greatly appreciate your stay with us and wish to only make the customer HAPPY. thanks again for your input and Athen's Hotel & Suites greatly appreciates your business, please come by and see us again soon!!!

10/10 - 훌륭해요

Rigoberto

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함

6/10 - 괜찮아요

Yamileth

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
.
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Hiroshi

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was very good.The hotel manager was very kind.
2024년 4월에 2박 숙박함

2/10 - 너무 별로예요

Abdulwahab

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Bad
2024년 4월에 1박 숙박함
답변 제공: ATHENS TEAM 님, 2024년 4월 6일
GOOD MORNING Mr. ABDULWAHAB SUGAIR..WE THANKS YOU FOR YOU REVIEW.WE FEEL YOU GIVEN US, FALSE INFORMATIONS.WE CHECK YOU INN AND YOU ARE VERY HAPPY AND WHEN YOU CHECK OUT THE SAMETHINKS,WHEN WE ASKED A FEW TIMES. PLEASE ,MAY YOU RESPECT WHAT YOU SAY,SORRY FOR YOU, YOUNG PERSON,WE WISH TO YOU ALL THE BEST . YOU MADE US VERY DESAPONTED .ATHENS TEAM.

10/10 - 훌륭해요

Miranda

아이를 동반한 가족 여행, 출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It is an older property, but it's very nice and clean. We didn't encounter any issues. For being in downtown Houston, you can't beat the price; it's right next to a parking lot that is only $5 for overnight. The staff was very friendly.
2024년 3월에 1박 숙박함

4/10 - 별로예요

Rene

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel is an older hotel , no elevator you will need to go the stairs to the room. Parking is far from the hotel, and had to pay 25.00
2024년 3월에 1박 숙박함
답변 제공: Emmanuel 님, 2024년 3월 30일
Dear Rene,Thank you for taking the time to share your feedback with us. We regret to hear that your experience did not meet your expectations.As an older hotel with historical charm, we strive to preserve the authenticity of our property while providing modern conveniences. We apologize if the absence of an elevator inconvenienced you during your stay. We understand that accessibility is important, and we do our best to accommodate guests with specific needs.Regarding parking, we do our utmost to clearly communicate all amenities and associated fees on our website to ensure transparency for our guests. Like many downtown establishments, we offer parking options nearby for the convenience of our guests, albeit with a nominal fee. We're sorry if this arrangement wasn't clearly communicated to you prior to your arrival.We appreciate your feedback as it helps us identify areas for improvement. Should you choose to stay with us again in the future, we hope to provide you with a more enjoyable experience.Warm regards,

4/10 - 별로예요

Claudio de Souza

연인과의 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Good location. I was charged US$40 not foreseen in the reservation. The hotel owner charged me US$25 a day for a parking lot far from the hotel, lying that other parking lots were much more expensive. They were cheaper. The hotel owner only showed up at reception around 9:00, so there was no breakfast when I needed to leave the hotel before that time.
2024년 3월에 2박 숙박함
답변 제공: ATHENS HOTEL AND SUITES 님, 2024년 3월 8일
Hello sir.Thanks you given a review.and stay with us this charges co pear other things its nothing, and also parking other place its for 4 hours, and must pay again to cover 24 hrs.About the breakfast we service all of is come to the lobby are in the breakfast time,sorry if you miss. even you miss never you asked.we thanks you very much, warm regards

4/10 - 별로예요

Kellen

별로예요: 청결 상태, 직원 및 서비스
They charge extra to check in. Bathroom was dirty. No phone in the room. The classes that where used where not cleaned and just put back on the self. The toilet was loose on the base. Plus a white residue was on the seat of the toilet and floors. Problems with the TV.
2024년 2월에 5박 숙박함
답변 제공: ATHENS HOTEL AND SUITES 님, 2024년 3월 8일
Hello Mr Kellen .Thanks, again to keep writing False information'sBut we expected in 30 minutes you check inn if you have any kind problem to inform immediately we review and fixed , made 100% costumer satisfaction, We hopping next time to advice us and help you. and approval what you say.

8/10 - 좋아요

Benjamin 님, Phoenix

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함
답변 제공: ATHENS HOTEL AND SUITES 님, 2024년 3월 8일
Hello Mr Benjamin.WE enjoy talk to you. and you are excellent person.We hope to see you soon or next year convencion

2/10 - 너무 별로예요

Rick

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very bad experience took my money and will Not refund , didn’t stay due to cockroaches
2024년 2월에 3박 숙박함
답변 제공: ATHENS HOTEL AND SUITES 님, 2024년 3월 3일
Hello Mr Richard Singer.Thanks you for the review.Bad thinks some one given in publish wrong and false information's.Same on you, we have documents plenty,. Opposite for what you sayKeep your personality us you are, God bless .you,

10/10 - 훌륭해요

Lou

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Had my doubts when I walked in. But ended up being an ok place to stay. Owner and staff were very nice. Rooms were very clean. Parking off site was not to far I will stay again
2024년 2월에 2박 숙박함
답변 제공: ATHENS HOTEL AND SUITES 님, 2024년 3월 8일
Hello Mr Lou you and your wife.your very nice people.We hope to come back.

2/10 - 너무 별로예요

Gerardo

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The worst place, there are just two persons or one and they didn’t cleaned the room.
2024년 1월에 4박 숙박함
답변 제공: ATHENS HOTEL AND SUITES 님, 2024년 3월 3일
Hello sir why not but your right name, also if you has any problem??as you disciple , no explain to our crew.But you requested to give you a free room and refunded all your money. Due you no have money for the next day. its unfairer

10/10 - 훌륭해요

Alex

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
John and Jasmin were very helpful and hospitable in getting us in at a late hour and out early. Thank you for taking care of us in Houston!
2024년 1월에 2박 숙박함
답변 제공: ATHENS HOTEL AND SUITES 님, 2024년 3월 8일
Hello Mr Alex.WE working many years in the hospitality.We are working all the team very hard,to keep very cleaning, and satisfactions all the guest. Game back again.

6/10 - 괜찮아요

Kirby

2024년 1월에 1박 숙박함
답변 제공: ATHENS HOTEL AND SUITES 님, 2024년 3월 8일
Hello. Thanks for stay with us.And for your time made a review.we hope coming back soon

8/10 - 좋아요

Bruce

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Exceptionally friendly and helpful staff. Building a little tired but room was clean and sleep was had.
2024년 1월에 2박 숙박함
답변 제공: ATHENS HOTEL AND SUITES 님, 2024년 3월 8일
Hello Mr Bruce.Thanks you stay with us and you get good time.come back again.

8/10 - 좋아요

Melissa

단체 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Hotel staff is awesome! I would stay here again in a pinch but honestly there is better facilities
2024년 1월에 2박 숙박함
답변 제공: ATHENS HOTEL AND SUITES 님, 2024년 3월 8일
Hello Mrs Melissa.Your excellent person.we wish to come back.great weekend

10/10 - 훌륭해요

Gertrudis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Ann

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Athens Front Desk. 님, 2023년 12월 12일
Hello. Mrs Ann .your written this thinksBut the hotel provided a job for the 9 months,plus a room and board.due to loose your position. Rotten false information.you no guest .Happy holiday seasons...

8/10 - 좋아요

Gonzalo T.

2023년 11월에 2박 숙박함
답변 제공: ATHENS HOTEL AND SUITES 님, 2023년 11월 15일
Thank you for your Review!

2/10 - 너무 별로예요

Wendy

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property manager was very kind and sweet. The facilities were very out dated. My room was clean but it still was a very uneasy feeling. Ice machine was full of mold no ice. the carpets were very old i did not let my feet touch them. blinds were broke and dirty. Fan full of dust. I made it the weekend mainly because it was no refund BUT I will never stay again and do not recommend. There were dirty used towels in my room also.
답변 제공: ATHENS HOTEL AND SUITES 님, 2023년 11월 15일
Thank you for your review!

10/10 - 훌륭해요

Juan

2023년 11월에 1박 숙박함
답변 제공: ATHENS HOTEL AND SUITES 님, 2023년 12월 5일
Thank you for your review!

8/10 - 좋아요

Thomas

2023년 11월에 1박 숙박함
답변 제공: ATHENS HOTEL AND SUITES 님, 2023년 12월 5일
Thank you for your Review!

8/10 - 좋아요

Maxwell

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pleasantly surprised
I was pleasantly surprised at how well this went. I originally got a message from the hotel saying that there would have to be a $100 deposit but they didn't clarify that if you have credit and ID, you don't have to worry about that so if you get that message, disregard it. Room was nice. No elevator so make sure you're don't have issues with stairs. Nice room. Had a fridge, microwave, cupboard and even some dishes that I was able to use for my leftovers
Nice Room
2023년 11월에 1박 숙박함
답변 제공: ATHENS HOTEL AND SUITES 님, 2023년 11월 7일
Thank you for your Review!

8/10 - 좋아요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: ATHENS HOTEL AND SUITES 님, 2023년 11월 7일
Thank You for your Review!

8/10 - 좋아요

Jessie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing
2023년 10월에 2박 숙박함
답변 제공: ATHENS HOTEL AND SUITES 님, 2023년 10월 31일
Thank you for your review!

10/10 - 훌륭해요

Daniel

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Friendly staff
Ann was very friendly and helpful to me, I'll be coming back just because of her smile!
2023년 10월에 1박 숙박함
답변 제공: Athens Front Desk. 님, 2023년 10월 19일
Thank you so much for your review! We look forward to having you as our guest (again) here at Athens Hotel!

6/10 - 괜찮아요

Veronica

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
No hicieron la limpieza del cuarto , ni sacaron la basura desde el jueves que llegamos hasta el Domingo que salimos
2023년 10월에 3박 숙박함
답변 제공: ATHENS HOTEL AND SUITES 님, 2023년 10월 16일
Thank you for taking the time to give us your review!

10/10 - 훌륭해요

MADELYN G RODRIGUEZ

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent to stay one or two nights..
2023년 10월에 2박 숙박함
답변 제공: Athens Front Desk. 님, 2023년 10월 15일
Thank you so much for your review!

8/10 - 좋아요

hideyuki

2023년 9월에 5박 숙박함
답변 제공: Athens Front Desk. 님, 2023년 10월 1일
Thank you for your review!

10/10 - 훌륭해요

Artur

2023년 9월에 2박 숙박함
답변 제공: Athens Front Desk. 님, 2023년 10월 19일
Thank you for your review, we welcome you to our hotel in your next visit to Houston!

10/10 - 훌륭해요

Vee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
.
2023년 9월에 1박 숙박함
답변 제공: Athens Front Desk. 님, 2023년 9월 29일
Thank you for your review!

8/10 - 좋아요

Arnaldiz JOSE

좋아요: 청결 상태, 직원 및 서비스
2023년 9월에 1박 숙박함
답변 제공: Athens Front Desk. 님, 2023년 9월 14일
Thank you for your review!

8/10 - 좋아요

Alfred

2023년 9월에 2박 숙박함
답변 제공: Athens Front Desk. 님, 2023년 9월 12일
Thank you for your review!

10/10 - 훌륭해요

Ricardo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 2박 숙박함
답변 제공: Athens Front Desk. 님, 2023년 9월 2일
Thank you for your review!

2/10 - 너무 별로예요

Matt

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
We did not even stay. We ended up leaving the property at 2:00 AM to drive the hour and a half home.
2023년 8월에 1박 숙박함
답변 제공: Athens Front Desk. 님, 2023년 8월 28일
Thank you for your review.

6/10 - 괜찮아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
Not the greatest
The beds were horribly stiff. They provided no shower soad for the first 2 days and the extra sanitation fee seemed excessive. And the parking was 2 blocks away.
2023년 8월에 3박 숙박함
답변 제공: ATHENS HOTEL AND SUITES 님, 2023년 8월 14일
Thank You for choosing Athens Hotel! Thank you for taking the time to give us your review. The management staff will be addressing this issues. All the Best!

4/10 - 별로예요

Yujiro

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 5박 숙박함
답변 제공: ATHENS HOTEL AND SUITES 님, 2023년 7월 28일
Thank You for choosing Athens Hotel! All the Best!

10/10 - 훌륭해요

JONATHAN

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Thanks
2023년 7월에 3박 숙박함
답변 제공: ATHENS HOTEL AND SUITES 님, 2023년 7월 26일
Thank You for choosing Athens Hotel and Suites. We hope to see you again. All the Best!

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Not what I was expecting
The hotel was nice in that it was smaller and not a lot of noise. It was not what I was expecting. There was no elevator. My iron didn’t work. The bed was hard. It took a while to check in. I paid fees at the hotel that I was not expecting. I was aware of a $25 charge that was to be collected at the hotel. However, when I got there, it was a $40 charge plus $50 for parking. I was hoping for a workout room and pool but I didn’t pay attention when I was making my reservation. The parking gate closed at 8 and didn’t open til 8 am which was very inconvenient. I had to call for someone to walk the 2 blocks to come manually open the gate.
2023년 7월에 2박 숙박함
답변 제공: ATHENS HOTEL AND SUITES 님, 2023년 7월 19일
Thank you for taking the time to let us know about your stay with us, we apologize for the inconveniences. As for the iron there was someone at front desk to give you a different iron if you asked for one. Service and sanitation fees apply to all guests and its the same price. Yes, our parking is 2 blocks away, an inconvenience to most but we are working to improve that.

4/10 - 별로예요

Thomas

2023년 7월에 2박 숙박함
답변 제공: Athens Front Desk. 님, 2023년 7월 20일
Thank You for choosing Athens Hotel. all the Best.

10/10 - 훌륭해요

Deni

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 2박 숙박함
답변 제공: ATHENS HOTEL AND SUITES 님, 2023년 7월 14일
Thank you for choosing Athens Hotel & Suites. All the Best.

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 직원 및 서비스
Very Misleading
Pictures are extremely misleading. The description of this property was not what it was. It said rooms across 2 floors, no just 2nd fl only. No elevator. Free Breakfast, no breakfast at all , not even grab and go and 3 day old cream with no coffee. Bar/Lounge, nope. Gym, never saw it. Air conditioner was not turned on in the room until we got there at 4pm. Took all night to cool the room. 2 extra fees added, 1 I knew nothing about until I got there. The lady that was at the desk Saturday and Monday during the day was very pleasant. That was the best part.
2023년 6월에 2박 숙박함
답변 제공: ATHENS HOTEL AND SUITES 님, 2023년 6월 28일
Thank you for choosing Athens Hotel Sorry we didn't meet your expectations But we do hope to improve on this. All the BEST!

2/10 - 너무 별로예요

Jazmin

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
cuidado con los cargos sorpresa a tu tarjeta
El hotel hace cargos indebidos a la tarjeta que dejas, se excusan que las tarifas ya estan establñecidas, pero hacen cobros que ni en hoteles ni en el establecimiento avisan, mencionan un costo de sanitizacion de 20 usd en hoteles y de 25 en el hotel, estando alla cobran 40usd por noche nos cobraron 120usd mas un late check out que nunca sucedio
2023년 6월에 1박 숙박함
답변 제공: Athens hotel management team 님, 2023년 6월 29일
Hello Mrs Jasmin.this the service charged for all the hotels.we explain clear to you when you check inn.thanks you wrote this review.And you agree for clear to you in English and Spanish... warm regards, great afternoon

2/10 - 너무 별로예요

Mauro

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
No recomendable cuidado con los cargos excesivos
El hotel abusa de su ubicación, hacen demasiados cobros diferentes a los que viene e en hoteles mucho cuidado con eso, cobran un checkout tarde que no fue así y el cargo de sanitizacion lo cobran en 40 dólares cuando en hoteles dice 20 y en el counter dice 25usd al momento de reclamar, resulta que es un empleado extranjero que no habla inglés ni español
2023년 6월에 2박 숙박함
답변 제공: Athens hotel management team 님, 2023년 6월 29일
Hello Mr Mauricio.we asked the morning time if all its OK.Later on ,you like to leave.Sorry for tine stain you complain.we offering to change all liners say no, and we offering another room you refused.or we give travelling vouches for remain times you say no..About the charged you know from the travel agent, we explain hear too.Sorry Mr Mauro,Thanks you very much, great night.

6/10 - 괜찮아요

Luary

출장 여행
Once you arrive, they charge you 60 dollars for "sanitization" but they never told us previously when you make reservation. When we arrived there was no soap in the bathroom. The breakfast included... dissappointing. There is no space to have breakfast and there is no breakfast properly. You sit up in the lobby (only 8 to 9 am) and the employer gives you frozen packed waffles, and a fruit and a commercial bottle of fruit, is like you can go and buy them in the supermarket (they also have eggs but after looking at the waffle I did not want to try the eggs) Rooms...they are cute but they are more like a mini appartment. They have a little kitchen. Room are ok if you are lookiig for an appartment in which you can live as in your own house (buying an cooking groceries included)
2023년 6월에 5박 숙박함
답변 제공: ATHENS HOTEL AND SUITES 님, 2023년 6월 20일
Thank You for choosing Athens Hotel & Suites.

6/10 - 괜찮아요

Charles

2023년 6월에 3박 숙박함
답변 제공: ATHENS HOTEL AND SUITES 님, 2023년 6월 20일
Thank you for choosing Athens Hotel & suites.

10/10 - 훌륭해요

Abraham

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 1박 숙박함
답변 제공: ATHENS HOTEL AND SUITES 님, 2023년 6월 19일
THANK YOU!

2/10 - 너무 별로예요

Belinda

2023년 6월에 1박 숙박함
답변 제공: ATHENS HOTEL AND SUITES 님, 2023년 6월 19일
ALL THE BEST!

10/10 - 훌륭해요

ETHAN

2023년 5월에 4박 숙박함
답변 제공: ATHENS HOTEL AND SUITES 님, 2023년 6월 10일
THANK YOU, ETHAN!